ICICI Bank Complaints & Reviews

My name is sreeraj punnoli. I have a salary account in icici bank for the last 2 years. When i check my bank statement for the month march 2018. I saw rs 29.50 has been deducted from my account 29 times and rs 118.00 one time. What is this? I have not received any messages regarding these deductions and what is the reason for these deductions? I have lost rs 973.50 in total with all these deductions. I need to know the reason and i am thinking of changing the salary account. I need to get a refund. Is there anyone who can help?

[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] bank charges posdec chg/[protected]/5733+gst 29.50
[protected] posdec chg/10-02-18/5733+gst 29.50
[protected] posdec chg/11-02-18/5733+gst 118.00

I have submitted my kyc documents on 5th may 2018 into pune branch. My account is in mumbai powai branch.

As i am not in india, i can not physically go to any branch. I have been calling the powai branch manager repeatedly. I have been requesting a call on my registered number using online 'may i help you ' service. However, there is no response what so ever.

Because of this i could not able use icici net banking even my card is block i am not able to draw my own money. I need this to be resolved soonest possible. Looking forward to help.

Requesting to waive my late fee charged on credit card.

As i was hospitalized and delayed credit card payment in month of march 2018, late fee changed.

I received in information from phone banking officer who i spoke today. She told me that late fee charge of 700 rupee for march month applied on my credit care database.

Please wavier it as i'm your long time customer and paid payment on time many month.

Dear sir my two wheeler up33k6771 loan a/c no. Ltbra[protected] closed in 2008. But 937.00 shows in my cibil score. I have paid 2850.00 in may 2015.
But till date 1037.00 amount shows in my cibil a/c.
Till date i have not received noc.
Plz provide me noc & no dues letter. Y

Regards
Shailesh kumar tripathi
Old sabji mandi sadar bazar lalganj raebareli u. P.229206
Mo.[protected]

I prateek chaudhary, made a payment from my icici debit card xxxx-xxxx-xxxx-5341 on 15 may to amazon, but payment was failed. I received a email regarding refund process on 16 may (Refund reference number is [protected]). Today i called icici bank customer care to put a complain, and same was accepted, but the amount was not credited till now. I am trying to contact icici customer care but it too painful.

Hi team,

My name is mohd laeq ur rahman and i am icici bank account holder since 5 years. At the time of opening my salary account i did not realised that my name has been mentioned incorrectly. Now that i found my incorrect name i want to correct it. As per your records my name is "laeeq ur rahman" which has to be corrected to "mohd laeq ur rahman".in order to that i called customer care to findout the way how to correct my name in bank account. Representative told me to walkin to the nearest branch with valid id proof of correct name to submit for reference and i did the same. But to my surprise the help desk person at icici bank told me some different process to correct my name. He told me to visit mro office and get name change/correction application with gazette signature and then bank will do the needful. It has created inconvenience to me thay day and was very dissapointed by the lengthy process to correct my name on my bank account. I cannot run here and their for this simple thing. Please let me any best or convenient way to solve my issue rather going through the lengthy process. Please take this on high priority and consider my request. Let me know the resolution for this at the earliest.

I dr ritesh jain having credit card no. [protected] have done payment of rs 3000 through my savings account no[protected] via neft on 18 may. The amount has been deducted from the same day itself. But it has not been transferred to credit card account. And late charges to my account has been applicable. Kindly resolve the matter as soon as possible. Sending you the account statement.

Am an icici bank customer. Deduct the amount lot of times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is janti.[protected]@gmail.com
[protected] mobile number

Dear sir i was holding an sip (Mutual fund) in your bank i need an clear information about that i called 2 times to your customer contact center i didn’t get any information just this people are transfer ing calls to one and another i am fed up with this people so requesting you to guide me regarding this or else my next message is going to be too worst.

I have ordered a Bluetooth headset from amazon worth INR 1000 and 890 using my ICICI credit card ending with X0002 My orders were canceled due to product unavailability. Amazon Claims they have refunded the amount back to the original mode of payments that my credit Card. on 9 th and 10 May. I have been i Contacting ICICI i was was asked to wait 12 days which I did now after 22 may they raise a Dispute SR[protected] and mentioned that the decision will be informed in 54 working days. I feel i have been cheated as amazon claims ICICI have received the refund Iam left of no where please help

My debit card block when I repeatedly wrongly one time password used in UCO BANK debit card and in net banking when i used transaction password for money transfer from UCO BANK to paytm wallet when I see my transaction password used wrongly but already disable for transaction in UCO BANK how can i transaction. By. debit card and net banking provinces.

Hello sir/medam i am Narendra singh shaktawat my father name is Balwant singh shaktawat Account No. in icici bank[protected] and Home lone no. LBMSR[protected] application form no.2133524 my father expair 11/01/2018 and i meet Ratlam [m.p.] branch code 0390 bank staff behaveeor bed very bed or bank ke staff ne achha behaver nahi kiya me problam me hu ye meri problam solve nahi kar rahe he plz. Help me.
Regards
Narendra singh mob.[protected], [protected]

Dear sir,

My wife pooja soni works in icici bank malva parisar of indore branch, she has deposited own cash 70000 rs in icici bank deposit machine where after cash deposition machine throw out 18000 rs back and didn't show any balance or status on screen even on sms hence my moved to next atm machine to check the balance, one person who was next to my wife has come to deposit his money when my wife left the place than suddenly deposition machine throw out rest 52000 rs back, the person who came to deposit his money he didn't deposited his cash and took my cash from machine and walk away from the place which is clearly available in cctv footage, he was well aware whom cash belongs, instead of informing to my wife or any other bank staff he left the place after taking my money.

This is happened due to deposit machine error.

Same it's security issue because no one responsible security person there.

I request you to please help us to getting back my 52000 rs.. This is big amount for us as we belongs to middle class family.

Hi sir/madam

I am a icici bank customer. Yesterday[protected] ecsrtnchgs21018_sr[protected] charged deduct from my a/c 413.00 rupees i don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you

Thanks & regards
Name: harish kashyap
Email: harishkashyap. [protected]@rediffmail.com
Mob: [protected]

My account got debited 300/- plus annually since 2013 to 2018 for my money service which i haven't subscribed for still they are deducting the amount and neither they are deactivating the service.
Customer care is also not helping they are saying I have subscribed for the same through online for which they do not have any proof about my consent for activation.

I have applied for main disbursement request through i mobile app on 12th may and i have received status as proceed but till now my cheque has not been delivered to the dealer and i have no communication from the bank side as well and last date to send the cheque to the dealer is 25th may after i will have to pay penalty without my fault. I have been 2 different branches of icici bank but they told me they have no solution for this. Being a customer to icici it is really a worst experience that my query has not been resolved yet. Banking officials suggested me to visit loan branch, so my point is if nobody in the system can not track the status then why a customer will go for imobile app. Its really painful for me:

You are requested to please do the needful else just because of bank fault i will have to pay the price which is not acceptable as per the reputation of such a powerful banking organisation.

Please solve my query as soon as possible.

I have opened Saving account with ICICIbank on 10th May 2018 and deposited cash Rs20000 rs on same day but still not reflecting in my account. I received a kit on 21st May 2018. I have Issued cheque of Rs.3000 on 22nd May 2018 on 24th may 2018 which got returned saying insufficient funds but i am having 20000 in my account.Due to banks issue it is not reflecting in my account.

I submitted my documents in icici bank, dlf branch for the conversion of nri banking to general banking on april 1st week because i am back to india. Its been more than a month, the conversion did not happen. When i asked the bank customer care, they are saying it will happen soon but it does not. I dont know what was wrong from icici customer care side. I dont believe it takes very long time to do the conversion.in nri bank, i have to maintain a minimum balance of 1 lakh. I am back to india in the month of february. I cant afford that much to maintain. I am keep on getting emails from icici bank to maintain the balance. I wanted the bank to take immediate steps for the conversion.

Hi,
I'd purchased 2 things from amazon.

Refund of first thing was processed on 2nd may and was supposed to be reflated in my account by 9th may. Refund was for amount 375 and the authorization code (Refund reference number) for the transaction is 013413.
This refund is still not processed.

Refund of 2nd thing was processed on 16th may and was of amount 2573, and is still not reflected in my account. The authorization code (Refund reference number) for the transaction is [protected].

I've also send a mail to [protected]@icicibank.com with my phone number and adhar card details but they have not responded to my mail yet.
Their customer service is pathetic. I also called them 2 days ago and they said refund will be processed in next day. On the next day i called them again and they gave the same answer.

It's like they don't want to refund my money.
This is such a irresponsible thing to do for such a big private sector bank. Shame on you guys.
Just get me my money bank.

I have a complaint against icici bank fatehpuri branch chandni chowk delhi 110006. I have to pay anglo arabic model school fee there every month. This is happening continuously from three months. Whenever i go to the branch when my turn cames person who collect cash sushil kumar goel said that the server is down and keep me aside then i have to wait standing there for thirty minutes and then he collects fees i dont know why he is doing so. I have also complaint about it from branch manager but he is also not takes any action about him.

I aso uploaded a video about it check link below:

https://youtu.be/hivrkyrjlye

I hope you can understand and take serious action against them.