ICICI Bank Complaints & Reviews

Address: Thanjavur, Tamil Nadu, 612001

I applied credit card directly. They have all my proofs and 23rd may i received message with application number. But when i try to track. There was shown "no application found for given inputs". My application number is [protected] mobile number is [protected]. Kindly get help with regard this. My proofs are maybe misused? Kindly clarify it otherwise need reverse my proofs.

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Jeeva VJ,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a547or) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am khushboo singhal 804.78 rupees has been deducted from my account as (Dmc/in[protected]) dp chgs till apr-18) dp charges on
30/05/2018.

I have never applied for demat account. Also, never activated/ used this demat account till now. There was no prior notice. I haven't received any deduction
Message to my mobile. I need my money back immediately.
My account number is sba[protected].

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

K

khushi30.Singhal

from Haridwar, Uttarakhand

Jun 5, 2018

Nobody has contacted me yet.
Please look into this matter and resolve this issue asap.

Thanks!

Reply

khushi30.Singhal's [Complaint's author] reply, Jun 11, 2018

Any update on this request?????

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 629176

Hello sir,

I got a call from icici bank credit card services, i provide all details for applying credit card at 30th april
15th may i got a message for application number and they ensure that process will clear within 15 days they replied on yesterday i get a new sms like the card was packed and u get it in very next 2days but i track it through the pod of indian speed post services the destination postal pin is wrong how

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a547op) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team

Its been like 8-10 times a days i am getting calls form the below mentioned numbers regarding icici bank credit card:

Mridang shekhar +91 [protected]
Man singh +91 [protected]
+91 [protected]
It has been clearly said that i do not require any icici credit card but still i am getting n nos of calls from these guys. Per them they are calling from icici bank model town 3. And the employ id has not been shared once.
I would like to request you to look into this asap..

Thanks
Nikhil khanna

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Nikhil Khanna,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a546e5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, when checked my icici bank statement i could see multiple times they have debited amount from my account with - ecsrtnchgs charges. This has not being intimated to me regarding these charges yet.

This is not an ethical act from a reputed bank like icici.. Now i am scared, i had to check my account every day for such to see whether my money is safe there or not. Most scary part there is no messages sent to mobile for such transactions.

Please get this clarified. Thanks in advance.

Jun 8, 2018

Complaint marked as Resolved

Thanks a tone ICICI team to clarifying the details.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Customer(sjrshereef),

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54a6e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 04, 2018

Updated by sjrshereef HI ICICI Customer Service Team,

No response yet from banks end. When can I expect a response.

Jun 08, 2018

Updated by sjrshereef HI ICICI Team,
Thanks for clarifying the details. Issue has been resolved.

It is because of some failed automated transaction which I have enabled and I have forgot to keep the balance for those transaction which made these charges.

Thanks again ICICI customer care team to clarifying this.

View replies

S

sjrshereef

from Tiruchirappalli, Tamil Nadu

Jun 2, 2018

I have forwarded my request to [protected]@icicibank.com. Hope they could clarify on this.

Reply

sjrshereef's [Complaint's author] reply, Jun 7, 2018

Hi Team,

Any updates on my query.

Thanks
Sajeer

S

sjrshereef

from Tiruchirappalli, Tamil Nadu

Jun 6, 2018

Got a mail from the ICICI customer care regarding the deductions where made based on not keeping the minimal balance on my account. I dont have any clue when did my salary account being changed to a savings account. For the past three years my company is crediting salary to this account every last working day of the month. Please check this with your team when this happened.

I believe ICICI is providing zero balance account as the salary account.

I have replied to the mail from the ICICI customer care with the above details. What should I expect. Kindly help me on this.

Thanks
Sajeer Shereef

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 403004

Website: ICICI merchant

My current account no.[protected] with icici bank.
Mid 97017074

My account has been debited by rs 17700 on 30th may 2018. Narration given is terminal balance recovery.

I hold icici gps (Swiping machine) since nov 2017. I had paid the rent of amount 7800 for it for 12 months i. E till nov 2018.

On 30th may 2018, my account was debited with 17700 and the reason given by icici merchant team are
A) machine has remained idle for 45 days
B) was given reminder regarding the same

However i did not receive any letter or intimation from icici merchant team regarding the same.
Moreover i also visited the icici branch asking for process to surrender the swiping machine which the bank branch failed to provide.

So considering the above scenario i would want icici merchant to make refund in good faith of rs 17700 and would like to surrender the swiping machine at the earliest.

Regards

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Nareshtani,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 12, 2018

Updated by Nareshtani Its 14 days and still no response from ICICI.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ambala, Haryana, 135003

I am wealth customer o[censored]r bank. My acct related to yamunanagar branch. Jagadhri branch always harras us to make the transaction from our accts and force us indirectly to shift the acct in jagadhri branch. Now i am not in position to bear much more harrasment. Pl take the action against jagadhri branch or give me in written to close my acct. With this harrasment we have already closed 4 a/c 's now we have 5 more a/c with ur bank.
Parvesh bansal

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Parvesh Bansal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a546e8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

For 2 days i'm trying to unblock my credit card and add it to my user is. Its my renewed card i'm using the card for lastvl 5years. No proper response to the customers and customer care phone banking is not responding any or disconnected automatically without proper information

Please do the needful.

Contact [protected]

Or

Karthikeyan. [protected]@gmail.com

Thanks

Jul 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

ICICI Bank Customer Care's response Dear Karthikeyan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My name is rameez irshad. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till a
Pr-18 dp) charges on

29/05/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

My account number is[protected].
Please check and let me know what is this deduction for? And also initiate the refund.

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Rameez Malik,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

[protected]
This is the mobile number from which my mother is getting some abusive calls. the man speaking on the other side does not have any sense of speech.
Date of incident: 31.5.18 from around 2.30pm
This guy is repeatedly calling.
Some action must be taken against this guy.
Such kind of incidents must be properly dealt with and should not be spared.

May 31, 2018

Updated by suvam18sep [protected]
This is the mobile number from which my mother is getting some abusive calls. The man speaking on the other side does not have any sense of speech.
Date of incident: 31.5.18 from around 2.30pm
This guy is repeatedly calling.
Some action must be taken against this guy.
Such kind of incidents must be properly dealt with and should not be spared.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 1, 2018

Verified Support

Dear Suvam,

We regret the inconvenience caused. We request you to email us your concern with account holders contact details on [protected]@icicibank.com. Please mention the UID (a5fs6p) in the subject line of your email. Our official will assist her.

Regards,
ICICI Bank Customer Service Team

Reply

D

Deadskull200

from Delhi, Delhi

Aug 27, 2019

I have received many times call from this number
[protected] and [protected] . He's name is rohit. he is calling and giving slangs to my family members especially to females and says bad things about them and he say i will kill you. Please take immediate action against this person and block his number. He is in ranchi, village is Bokaro.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 605011

My name is arulmani. I am having icici account for more than 8 years. Its my company account. I have not used my icici account for the past 3 years as i was moved to another company. When i saw my account information using netbanking, lot of smab chgs has been deducted with out my knowledge. I have not recevied any sms / email for this.

I need refund for the smab chgs reducted in my account, since icici have not send any sms or have not provided any prieor intimation to me.

Let us know whether i have log a consumer complaint for this.

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,

This is ketankumar parmar, 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till apr-18) dp charges on 30/05/2018.
There was no prior notice. How do you deduct the amount without prior information? I didn't even get any message to my rmn. This is not at all acceptable.

Even the customer service executive also passing calls to another one. Not acceptable

I need the deducted amount to be refunded to my bank account. I am loosing trust on icici bank whether my money is safe or not.

Need action on priority.

Ketankumar parmar
[[protected]]

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Ketankumar Parmar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 521190

My savings account in icici bank is auto debited in may, 17th 2018. The cash debited from my account is 3000 with out my knowledge what i have to do. It is a zero savings account which was given by icici bank and it is a rural branch. It is loacted in mundlapadu. When i got to bank and asked about it. They simply said we dont know the money is withdrawn from your account by other atm what i have to do now?

Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Praveenkumar Gudapati,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53zj7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 02, 2018

Updated by praveenkumar gudapati Still there is no support from icici bank care.Will you please listen my query it's important to me.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500003

Worst staff and worst service, in icici bank sd road, navkethan building, secunderabd icici staff only they give respect nri peoples and popular peoples like rich peoples and another, they couldn't give proper answer to customer they behave like govt police officers (Angry on customers) kindly change the staff front office staff are very very very,,, worst

Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Rajashekar Thallapelli,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53zjt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hooghly, West Bengal

I placed an order with amazon on 18th april 2018, through icici bank credit card. I cancelled the order on the same day itself. It has been 43 days but my refund for cancelled order @ amazon is not processed back yet.

I also file dispute with sr[protected]

I made the payment through my icici credit card (*3000) for the same. The refund amount from amazon is not credited back yet.

I have contacted both the customer cares (Icici and amazon) multiple times. But it is not resolved yet.
Amazon has shared the reference number 112398. But icici guys are not able to locate it.
What can i do to get the refund processed back to my credit card?
Can i raise the concern anywhere else?

Not happy with the service they all blaiming each other
Amazon say there is problem with icici database and bank say amazon not paid any amount in my account

Totally confuse

Md j. Khan

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

ICICI Bank Customer Care's response Dear Jawaid Khan,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 15, 2018

Updated by Jawaid Khan Still same condition
Icici bank dont do any positive respons against this issue

Still waitting for resolution

Froudulent amont rs 29821still facing between icici and amazon

I need my money in my bank account please help me to resolve this issue

Shame on you amazon and icici bank
Feeling scamed by both

Amazon say there is problem with bank and bank also say that amazon not made any refund amount to my account

Totally confuse

Waitting for my refunded amount in my bank

Dispute number and order detail already share with you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411006

Hi team,

Today morning via hsbc simply pay app
I mistakenly transferred rs 50, 000/ amount to wrong account of icici bank[protected].

My own icici act# is[protected].

I have raised the dispute as well.
I know the transaction is done from hsbc account, but can you please request the owner of account[protected] to return back the money.
Kindly help to reverse the transaction at your earliest.

The amount is big so please help me in this.
Please find the transaction details and dispute details and take immediate action.

Transaction details:

Date: 30-may-2018 11:26:07 hrs
Trn ref no.: 4047412inr 50000.00
Customer ref no.:[protected]

Payee vpa:[protected]@icic0000073. Ifsc. Npci

Thanks,
Smita rao

Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Smita Rao,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Jun 05, 2018

Updated by Smitarao580 Its been 4-5 days.. I have not received any mail or call regarding the same. Can you please update the status.

Jun 08, 2018

Updated by Smitarao580 The issue is still not resolved. Can you pls help to update the status

View replies

S

Smitarao580

from Pune, Maharashtra

Jun 5, 2018

Its been 4-5 days.. I have not received any mail or call regarding the same. Can you please update the status.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Icici money multiplier bond-0199-mmb-two
Date of allotment - 03.03.1999
Date of redemption - 03.03.2017
Face value of bond - rs.50, 000
Bond no.5029-547
Certificate no.2221
Name of bondholder - suchi vardhman kochar (U/g vardhman r kochar)
Distinctive no.2683

With above referred details, i have sent all required documents as follows addressed to 3i infotech ltd.

Photograph
Bond copy
Bank details
Birth certificate copy
Copy of aadhar card
Copy of pan card
Pass book copy
Cancelled check

But so far no responce from bank.

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Suchi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53zjv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 09, 2018

Updated by Suchi22.95 Icici Bank — non receipt of redemption money of icici money multiplier bond

1 Review
Suchi22.95 on May 30, 2018 Mark as Resolved

Icici money multiplier bond-0199-mmb-two
Date of allotment - 03.03.1999
Date of redemption - 03.03.2017
Face value of bond - rs.50, 000
Bond no.5029-547
Certificate no.2221
Name of bondholder - suchi vardhman kochar (U/g vardhman r kochar)
Distinctive no.2683

With above referred details, i have sent all required documents as follows addressed to 3i infotech ltd.

Photograph
Bond copy
Bank details
Birth certificate copy
Copy of aadhar card
Copy of pan card
Pass book copy
Cancelled check

But so far no responce from bank.
My mobile number is [protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: North 24 Parganas, West Bengal, 743135

The behaviour of the deputy manager of the halisahar branch. His behaviour is not good. I have an account in icici bank of halisahar branch so i went to know about my expressuion debit card issue so he was showing so much of attitude even he didn't had time to look and hear about my problem. And he have given a wrong information about my expression debit card problem. Is this the way to behave. Date of this issue is 24/05/2018.

Jun 30, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

ICICI Bank Customer Care's response Dear Arko Banerjee,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53vi6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

H

Hema Tomar

from Gurgaon, Haryana

May 31, 2018

My account got debited with 472, 472 ECSRTNCHG - what is this actually, why this amount debited and didn't got text message about it.

Reply

ICICI Bank Customer Care's response, May 31, 2018

Verified Support

Dear Hema Tomar,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a53zjs_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

Website: tatasky.com

I has transferred rs 1500/- on 20.1.2018 through my credit card4375*5001 but it never reached in my account of tatasky.
I complain to icici helpline no & registered the complain sr[protected]
After 3 months i got the massage that the money has been successfully transferred to tatasky
I again complained to tatasky but they again say that they have not received the above mentioned amount on that day
So kindly look into the matter & send the amount or refund it in my credit card
Thanks
Rakesh bansal
42 navyug market
Ghaziabad
[protected]

Jul 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

ICICI Bank Customer Care's response Dear Rakesh Bansal,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400063

Website: www.icicibank.com

I am trying to update my kyc with the bio-metric verification 4 times i have reschedule in last 6 days... Till date they have not turned up to come for bio-metric verification and they never reply on the same. Always i get answer is to wait 2 days and its almost 6 days i am waiting. Even i got a call from the bank on confirmation for my presence and documents but then to they never turn up. This was only 1 time in my 4 time rescheduling. Please help me out.

Jul 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

ICICI Bank Customer Care's response Dear Customer ( hirenshah1234),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a53vid) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

May 31, 2018

Updated by hirenshah1234 I have sent a mail. Yesterday i reschedule the KYC verification today it got cancelled. Again i have to do it which is for 5th time. Really its very disappointing.

Jun 01, 2018

Updated by hirenshah1234 2 days already passed but not a pinch of movement for my problem.

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 570

credit card application status forged.

Post your Comment

unnecessary deduction against fake demat account - dp charges

Post your Comment

call for credit card

Post your Comment

fake calls from icici credit card

Post your Comment

icici bank - ecsrtnchgs charges

Post your Comment

debited my account with 17700 towards terminal balance recovery without any intimation

Post your Comment

complaint against jagadhri branch

Post your Comment

trying to unblock my credit card and link to my user id

Post your Comment

money deduction for my account

Post your Comment

my mother is getting some abusive calls

Post your Comment

icici bank smab charges deduction

Post your Comment

dmc/1601430104102774 dp chrg till apr-18

Post your Comment

my icici savings is auto debited without my knowledge

Post your Comment

regarding for staff

Post your Comment

amazon refunded amount not reflecting on my bank account

Post your Comment

transaction to wrong icici account

Post your Comment

non receipt of redemption money of icici money multiplier bond

Post your Comment

the behaviour of the deputy manager of halisahar branch.

Post your Comment

non transfer of tata sky charge to their account

Post your Comment

icici multi wallet card problem

Post your Comment

Recent comments

Related businesses