Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 570

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anks5190
from Bhuj, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici money multiplier bond 1998

Address:Kutch, Gujarat, 370465

Dear sir/ma'am

My uncle invested in icici money myltiplier bond 1998 with the name of his daughter. Its details are as follows:

Face value: 8000
Issue price: 4000
Redemption date: 17/12/2003

He got the certificate 2-3 days back as he was shifting his house. He is not sure whether he got the payment or not. Could you please guide us from where i can get in touch with nearer branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amirhusn
Report
Copy

prepaid card activation

Address:122004
Website:www.icici.com

Hello team,
I am working in TCS Gurgaon. I applied ICICI prepaid food card on 16th March 2018 but it did not get activated till now. It has been one and half months. I Asked to my company HR and they suggested me KYC had not been done from bank side. I called to customer care and they found that my details were not present in the system. I am very disappointed by this carelessness from a bank like ICICI. Kindly look into the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmkreddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash back offer on icici credit card

In the month of jan-2018 there was 7.5% cash offer on icici credit card. Icici credit card marketing person mentioned that on purchase through credit card i will be getting 7.5% cash back within 90 days of the transaction. Initially he did not mention anything regarding the emi.
While we finalised the product the where making the payment the merchant told that i should select the emi period. Then the icici sales person told that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mrrinal Dev
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but order not received

Address:400097

I have ordered from zomato app on april 25th 10:18 pm. And paid the amount of rs 250 from icici net banking. But zomato said we haven't received the paymeny as it was failed by the payment gateway website and it will be automatically refunded within 5-7 working days in your bank account. But my bank detailed statement says the amount has been paid to zomato. I have contacted zomato customer care and they said they havn't received any payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakhi Bhatia Mahajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to update mobile no.

Address:Pune, Maharashtra

Dear sir/madam,

I have an account in icici bank. I use internet banking, i want to update my new mobile number though online but i cannot find the link for change of mobile number in 'view/change contact details' section. I can only see 'update email id' section. Please provide a link so that i can change my mobile number online.

Thanks & regards,
Rakhi mahajan...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gulamgaus786
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong commitment and deduction of mab charges

At the time of opening the account, the contact person sagar prajapti from icici bank relief road branch told me that the mab for icici 3 in 1 account is inr 5000. But now even after maintaining the account balance inr 5000, inr 1000 deducted from my account. I want refund of mab charges and minimum blaance should be 5000 as per your advisor's commitment, otherwise i will close all my icici bank savings and demat accounts....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajat728
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

posdec charges don't even know about this

Address:Ghaziabad, Uttar Pradesh, 201014
Website:Icici bank

I never swipe a card in any store but icici bank charges me with posdec charges what the hell is this are they just stealing are money do something yes i repeat again i never swipe my card in any store
They also charged me for debit card use 588 rupee for coral debit card but i also ask them for please deactivate my coral service but they didn't deactivate this but no issue for that because i am using that card but without swiping...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikrub
from Balasore, Odisha
Report
Copy

resume of mr. vikram sinha for mafoi .biz/ourpeople

Address:Patna, Bihar, 80001
Website:RESUME

Mafoi.biz/our people

To whom it may concerned

Respected Sir’ Madam

It is learnt that you are in need of some Marketing Personnel and Administration Personnel and hand for your esteem Organization. Sir’ I offer myself as a candidate for the same. I am completed B.A. (Political science) From Patna University .I handle Marketing and Administration work In Manner to achieve goal of Organization....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheshu07
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici food card not valid

Address:Hyderabad, Andhra Pradesh, 500081
Website:inrprepaid.icicibank.com

I am sheshadri, working in tcs hyderabad. Food card was issued to me on march 2016 and it gets expired on 2021. My mobile number is not registered with my food card, so i used to check my balance through website. Since last month whenever i try to log in, it shows me the error that card is in invalid state. When i try to make a purchase, it gets declined.

Card num: 4343 # # 2933
Employer: tcs
Valid date: 03/16...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mscomplains
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employee pf

Address:Mumbai City, Maharashtra
Website:icicbank

I worked with icici bank from feb 2003 to sep 2004. My employee id is 111115.

Icici bank has not released my pf yet. I have sent them the settlement form 2 times. I called icici bank head office in mumbai but nobody helped.
It has been over 13 years i left icici bank. It's very disappointing that a bank of this scale is not able to perform a normal tasks in this long time.
I do not have phone number of payroll...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dpradip
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

necessary guidance to redeem attached children growth bonds on due date 19.07.2018

Address:122018

I have visited icici bank, sohna road, gurgaon on 01.05.2018 regarding redemption of attached children growth bonds, purchased on 19.02.2002 and maturity date 19.07.2018.
I was told by dm (Said icici brach) that this could not be processed by them and i was advise to write a mail to [protected]@icicibank.com.

Please find mail below which was delivered on 01.05.2018 by me to [protected]@icicibank.com along with [protected]@icicibank.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D.M. Vamsi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst manual banking services

Address:Krishna, Andhra Pradesh, 520010
Website:www.icicibank.com

Hi,
I am having 3 current accounts and 1 savings account, and 2 fastag account with icici, vijayawada main branch..

What ever we can do by icici online services through internet banking was really good.. But manual what we can do it in branch was really worst and horrible working staff..
I have asked for current account receiving limit by calling to the executive many times, but no response..
I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
Viddy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card permanently blocked.

Address:411027

Hi team,

My name is vidyesh, today i got lien mark on my salary account due to non payment of icici credit card.
I was in contact with the collection department and told them constantly that i will be making the full payment in the month april which they were not agreeing too.
I had a serious medical issue in my family and that is why i was not able to make the payments. Today the full amount of the credit card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranjeet1975
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

uncleared transaction

I have a saving account in icici bank varanasi a/c no. Is[protected]. I was done a transaction through eazypayicicibank dated 22/04/2018 rs. 81298/- to u. P. State industrial dev. Corpn. Ltd by transaction id [protected]. As bank transact that amount by transaction id [protected] towards eazypayicicibank successfully dated 22/04/2018 for which i received e-mail but for the transaction between eazypayicicibank and u. P. State industrial...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kalpesh 007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account on credit freeze

Address:400069
Website:ICICI

A/c no.05440*71229
In feb 2018, icici agent visited my office to open up my salary account (And also to complete his monthly target of selling icici products to customer).
On 23rd april 2018, i have received the letter from icici stating that, document submitted by you are incomplete or discrepant.
So on 26th april, i have visited my home branch, customer care executive over there thought, it would be the case of kyc...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipeen das
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my account. net banking user id & password

Address:Indore, Madhya Pradesh, 452010

Dear sir/madam,

Most humbly and respectfully say that i am vipeen das, account holder of your bank. My account no. Is[protected], (Indore branch) actually i talk to your customer care but still i do not get my actual user id and password of my account for internet banking.

So kindly i m requesting to u that please send me user id and password. I will very greatful to u.

Thanks & regards br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mallesh Medi
from Arcot, Tamil Nadu
Report
Copy

rejoining

Dear team

I left the job june 2016 as sales officer i want to rejoining of icici bank please how to rejoining the icici bank please information this process of rejoining i have some family problams so i left the job in bank sales officer so pls what is the process of rejoining

Thnks®ards
Medi mallesham
Emp id:323791
Cell number:[protected]...
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
S
swetha chaganti
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card protection policy

Address:Pune, Maharashtra, 411057
Website:Consumercompalints.in

My credit card was debited by rs. 1399 under the activation of oneassist which i neither requested nor i want it. When contacted, they are not ready to deactivate it upon requesting thrice through emails.
Also the service requests i raise, they close it on the same day without any comments. I got a message that my cpp has cancelled and money will be refunded with 7 working days. But this month rs 100 has auto debited from my savings...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shuddodhan kumar vikram
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

despatch of monthly statement to wrong address

While applying for credit cat i had given my e-mail id and address (As per voter id) but monthly statement are being sent to the address which i have never mentioned at any place as well as does not exist at all. My correct email id and postal address as follows.

[protected]@gmail.com
And not
[protected]@airforce.com (Which is not my e mail id)

Residential address
#34, 7-dr, doctors complex...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chidu92
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank account blocked/frozen without intimation

Address:560037
Website:ICICI BANK

I have been an icici account holder since last 2 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy