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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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S
Sunny Sonsi
from Patna, Bihar
Jun 3, 2018
Resolved
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Resolved

Address: Moradabad, Uttar Pradesh, 244001

We have not received the noc from icici bank of two wheeler loan my hero honda splendor plus vehicle no. Up 21 t o664
Icici bank two wheeler loan facilry has been withdrawn & visited nearest branch he said for loan noc visit to breilly
Name - sunny sonsi

Add - h. No. D-158 prem nagar street no.5 linepar moradabad 244001

Purchased from - cross wheel auto kanth
Road moradabad
Year-2005
My contact no.[protected]
Jul 12, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
ICICI Bank Customer Care's response Dear Sunny Sonsi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
View replies
ICICI bank has directly deducted some amount from my a/c without my permission and also open demat a.c in mine name but they have not provided any details to me. I have also contacted thier customer care but they refused to support me.
Reply
ICICI Bank Customer Care's response, Jun 4, 2018
Verified Support
Dear Gj6cg,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a54e7d_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Payment for M.A History (University of Delhi)
Fees payment done by UPI (CORPORATION BANK). (500 rupees).
Transaction id:[protected] rupees)

Paid For this Course Failed But My Account Was Debited 500 Rupees.
Date - 27/5/2018

But fees not updated on University of Delhi website.
No Customer Care Support Either
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    P
    praveenkumar gudapati
    from Visakhapatnam, Andhra Pradesh
    Jun 3, 2018
    Resolved
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    Resolved

    Address: 521190

    I have a savings account in icici bank. It is from rural branch, mundlapadu, 521190. My account is autodebited with 3000 rupees without my knowledge. I didn't withdraw cash and i didn't swipped my card at all but in satement it was showing that nfs cash/wd. It was not done by me. I enquired in my bank and they are saying we don't know about it. I already complainted against this but, still there is no action from the bank side.
    Jul 4, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2018
    ICICI Bank Customer Care's response     Dear Praveenkumar Gudapati,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54brz) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Aug 01, 2018
    Updated by praveenkumar gudapati     no response from bank side please recover my money
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      P
      pdps
      Jun 3, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110062
      Website: [email protected]

      We have raised the case on 3rd of may 2018 and today is 30 may 2018. would like to closed the case urgently and i am not gettening any answer .i would like to know who will bayer the interest for last 27 days lokking you urgent reply other wise i will raised the case to rbi & managing director for of the bank the same
      Jul 7, 2018
      Complaint marked as Resolved 
      Verified Support
      Jun 04, 2018
      ICICI Bank Customer Care's response       Dear Pdps,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54e7i) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        arunk1989
        from Bengaluru, Karnataka
        Jun 3, 2018
        Resolved
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        Address: Bangalore, Karnataka, 560100

        I am using the icic bank account for last 4 years...

        First time they have deducted 169 rupees as dp charges till april 18

        Even i don't have an demat account and then after 2 days again 661 they have deducted as same message and no messages coming as well

        When i check the transaction history i found.

        Without prior notice why these icici people are doing this i don't know.
        Jul 18, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 03, 2018
        ICICI Bank Customer Care's response         Dear arunk1989,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54bs1) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          H
          HariParkashSharma
          from Delhi, Delhi
          Jun 2, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110008
          Website: [email protected]

          Dear sir/madam,

          Today i visited at your west patel nagar branch for status of my mother pan card updating in her account which is pending since approx 5 days. No updating given by any one to me. One employee (I think his name is mr. Arnav) says today in front of branch manager that after 5 years you found that pan card not updated and why are you came now. When i suggest that don't speak like that than he says "jaha complaint karni hai kar lo" and same in font of branch manager along with all branch employees.

          Now my pan updated within 10 minutes after this incident but this is not the services that still customer silent you don't work and customer shouting than work.

          I am not accept this type of services and attitude of employees in customer service.

          For hari parkash sharma (Son)
          [protected]
          A/c name - gangawati sharma
          Jul 17, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 02, 2018
          ICICI Bank Customer Care's response           Dear Customer ( HariParkashSharma),

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            M
            mahendra madavaram
            from Bengaluru, Karnataka
            Jun 2, 2018
            Resolved
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            Resolved

            Address: 560100

            Today i went to deposit 45000 rs money to icici bank account, when i was searching for deposit form, staff told me to deposit through machine, first i have tried to insert money after some time it has shown please collect your cash, there some cash was stuck in some bar some notes were placed in the empty space, i have taken the notes returned empty space and tried to insert that money again but it was showing your transaction was cancelled and returned money.

            And i didn't count the returned money and tried ti deposit one more time this time it has returned only one note, and i took that note and inserted again and this time it has displayed 34500 money proceed to deposit. Then realizing my money was missed i have cancelled the transaction.

            And complained to the staff they are telling we couldn't find your missing 10000 money.

            Please check properly and return my missing money.

            Thanks
            Mahendra.
            Jun 2, 2018
            Complaint marked as Resolved 
            It was resolved by staff.
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 02, 2018
            ICICI Bank Customer Care's response             Dear Mahendra,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54ayi) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              Mathankumar ganesan
              from Chennai, Tamil Nadu
              Jun 2, 2018
              Resolved
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              Resolved

              Dear sir/madam
              I got message from one assist.. You deducted 1399 from my account i have issues on that card so thats why i still did't generate pin number and activate that card on befor you took 1399 from that account as of now i am going to cancel my card... So kindly refund that amount and cancel that plan asap otherwise iam going to file a case in consumer court. Thanks
              Mail:[protected]@gmail.com
              Mob no:[protected]
              Sr[protected]
              Jul 17, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 02, 2018
              ICICI Bank Customer Care's response               Dear Mathankumar,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                sukhmithu
                from Chandigarh, Chandigarh
                Jun 2, 2018
                Resolved
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                Resolved

                Address: Mohali, Punjab, 160055

                I am sukhwant singh. 120.00 rupees has been deducted from my account as (In[protected] dp chgs till apr-18) dp charges on

                01-june-2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                Message to my mobile. I need justice and my money back immediately. My account number is[protected].
                Jul 17, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 02, 2018
                ICICI Bank Customer Care's response                 Dear Customer(sukhmithu),

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  Jeeva VJ
                  from Coimbatore, Tamil Nadu
                  Jun 1, 2018
                  Resolved
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                  Resolved

                  Address: Thanjavur, Tamil Nadu, 612001

                  I applied credit card directly. They have all my proofs and 23rd may i received message with application number. But when i try to track. There was shown "no application found for given inputs". My application number is [protected] mobile number is [protected]. Kindly get help with regard this. My proofs are maybe misused? Kindly clarify it otherwise need reverse my proofs.
                  Jul 2, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 01, 2018
                  ICICI Bank Customer Care's response                   Dear Jeeva VJ,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a547or) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    khushi30.Singhal
                    from Haridwar, Uttarakhand
                    Jun 1, 2018
                    Resolved
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                    Resolved

                    I am khushboo singhal 804.78 rupees has been deducted from my account as (Dmc/in[protected]) dp chgs till apr-18) dp charges on
                    30/05/2018.

                    I have never applied for demat account. Also, never activated/ used this demat account till now. There was no prior notice. I haven't received any deduction
                    Message to my mobile. I need my money back immediately.
                    My account number is sba[protected].
                    Jul 2, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2018
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    View replies
                    Nobody has contacted me yet.
                    Please look into this matter and resolve this issue asap.

                    Thanks!
                    Reply
                    khushi30.Singhal's [Complaint's author] reply, Jun 11, 2018
                    Any update on this request?????
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                      C
                      Chinjudpr
                      from Namagiripettai, Tamil Nadu
                      Jun 1, 2018
                      Resolved
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                      Resolved

                      Address: 629176

                      Hello sir,

                      I got a call from icici bank credit card services, i provide all details for applying credit card at 30th april
                      15th may i got a message for application number and they ensure that process will clear within 15 days they replied on yesterday i get a new sms like the card was packed and u get it in very next 2days but i track it through the pod of indian speed post services the destination postal pin is wrong how
                      Jul 2, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 01, 2018
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a547op) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        nikhilkhanna33
                        from Delhi, Delhi
                        Jun 1, 2018
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                        Hi team

                        Its been like 8-10 times a days i am getting calls form the below mentioned numbers regarding icici bank credit card:

                        Mridang shekhar +91 [protected]
                        Man singh +91 [protected]
                        +91 [protected]
                        It has been clearly said that i do not require any icici credit card but still i am getting n nos of calls from these guys. Per them they are calling from icici bank model town 3. And the employ id has not been shared once.
                        I would like to request you to look into this asap..

                        Thanks
                        Nikhil khanna
                        Jul 2, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 01, 2018
                        ICICI Bank Customer Care's response                         Dear Nikhil Khanna,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a546e5) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          sjrshereef
                          from Tiruchirappalli, Tamil Nadu
                          Jun 1, 2018
                          Resolved
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                          Resolved

                          Hi, when checked my icici bank statement i could see multiple times they have debited amount from my account with - ecsrtnchgs charges. This has not being intimated to me regarding these charges yet.

                          This is not an ethical act from a reputed bank like icici.. Now i am scared, i had to check my account every day for such to see whether my money is safe there or not. Most scary part there is no messages sent to mobile for such transactions.

                          Please get this clarified. Thanks in advance.
                          Jun 8, 2018
                          Complaint marked as Resolved 
                          Thanks a tone ICICI team to clarifying the details.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 02, 2018
                          ICICI Bank Customer Care's response                           Dear Customer(sjrshereef),

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a54a6e) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Jun 04, 2018
                          Updated by sjrshereef                           HI ICICI Customer Service Team,

                          No response yet from banks end. When can I expect a response.
                          Jun 08, 2018
                          Updated by sjrshereef                           HI ICICI Team,
                          Thanks for clarifying the details. Issue has been resolved.

                          It is because of some failed automated transaction which I have enabled and I have forgot to keep the balance for those transaction which made these charges.

                          Thanks again ICICI customer care team to clarifying this.
                          View replies
                          I have forwarded my request to [protected]@icicibank.com. Hope they could clarify on this.
                          Reply
                          sjrshereef's [Complaint's author] reply, Jun 7, 2018
                          Hi Team,

                          Any updates on my query.

                          Thanks
                          Sajeer
                          Got a mail from the ICICI customer care regarding the deductions where made based on not keeping the minimal balance on my account. I dont have any clue when did my salary account being changed to a savings account. For the past three years my company is crediting salary to this account every last working day of the month. Please check this with your team when this happened.

                          I believe ICICI is providing zero balance account as the salary account.

                          I have replied to the mail from the ICICI customer care with the above details. What should I expect. Kindly help me on this.

                          Thanks
                          Sajeer Shereef
                          Reply
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                            N
                            Nareshtani
                            from Deulgaon Raja, Maharashtra
                            Jun 1, 2018
                            Resolved
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                            Resolved

                            Address: 403004
                            Website: ICICI merchant

                            My current account no.[protected] with icici bank.
                            Mid 97017074

                            My account has been debited by rs 17700 on 30th may 2018. Narration given is terminal balance recovery.

                            I hold icici gps (Swiping machine) since nov 2017. I had paid the rent of amount 7800 for it for 12 months i. E till nov 2018.

                            On 30th may 2018, my account was debited with 17700 and the reason given by icici merchant team are
                            A) machine has remained idle for 45 days
                            B) was given reminder regarding the same

                            However i did not receive any letter or intimation from icici merchant team regarding the same.
                            Moreover i also visited the icici branch asking for process to surrender the swiping machine which the bank branch failed to provide.

                            So considering the above scenario i would want icici merchant to make refund in good faith of rs 17700 and would like to surrender the swiping machine at the earliest.

                            Regards
                            Jul 2, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 01, 2018
                            ICICI Bank Customer Care's response                             Dear Nareshtani,

                            We regret the inconvenience caused. Our official will get in touch with you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Jun 12, 2018
                            Updated by Nareshtani                             Its 14 days and still no response from ICICI.
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                              P
                              Parvesh1969
                              from Bulandshahr, Uttar Pradesh
                              Jun 1, 2018
                              Resolved
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                              Resolved

                              Address: Ambala, Haryana, 135003

                              I am wealth customer o[censored]r bank. My acct related to yamunanagar branch. Jagadhri branch always harras us to make the transaction from our accts and force us indirectly to shift the acct in jagadhri branch. Now i am not in position to bear much more harrasment. Pl take the action against jagadhri branch or give me in written to close my acct. With this harrasment we have already closed 4 a/c 's now we have 5 more a/c with ur bank.
                              Parvesh bansal
                              Jul 2, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2018
                              ICICI Bank Customer Care's response                               Dear Parvesh Bansal,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a546e8) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Karthikeyan Pandiyan
                                from Kulittalai, Tamil Nadu
                                Jun 1, 2018
                                Resolved
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                                Resolved

                                For 2 days i'm trying to unblock my credit card and add it to my user is. Its my renewed card i'm using the card for lastvl 5years. No proper response to the customers and customer care phone banking is not responding any or disconnected automatically without proper information

                                Please do the needful.

                                Contact [protected]

                                Or

                                Karthikeyan. [protected]@gmail.com

                                Thanks
                                Jul 5, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 02, 2018
                                ICICI Bank Customer Care's response                                 Dear Karthikeyan,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  Rameez Malik
                                  May 31, 2018
                                  Resolved
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                                  Resolved

                                  My name is rameez irshad. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till a
                                  Pr-18 dp) charges on

                                  29/05/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                                  My account number is[protected].
                                  Please check and let me know what is this deduction for? And also initiate the refund.
                                  Jul 2, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2018
                                  ICICI Bank Customer Care's response                                   Dear Rameez Malik,

                                  We regret the inconvenience caused. Our official will get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    suvam18sep
                                    from Delhi, Delhi
                                    May 31, 2018
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                                    Address: Kolkata, West Bengal

                                    [protected]
                                    This is the mobile number from which my mother is getting some abusive calls. the man speaking on the other side does not have any sense of speech.
                                    Date of incident: 31.5.18 from around 2.30pm
                                    This guy is repeatedly calling.
                                    Some action must be taken against this guy.
                                    Such kind of incidents must be properly dealt with and should not be spared.
                                    May 31, 2018
                                    Updated by suvam18sep                                     [protected]
                                    This is the mobile number from which my mother is getting some abusive calls. The man speaking on the other side does not have any sense of speech.
                                    Date of incident: 31.5.18 from around 2.30pm
                                    This guy is repeatedly calling.
                                    Some action must be taken against this guy.
                                    Such kind of incidents must be properly dealt with and should not be spared.
                                    View replies
                                    Dear Suvam,

                                    We regret the inconvenience caused. We request you to email us your concern with account holders contact details on [protected]@icicibank.com. Please mention the UID (a5fs6p) in the subject line of your email. Our official will assist her.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Reply
                                    I have received many times call from this number
                                    [protected] and [protected] . He's name is rohit. he is calling and giving slangs to my family members especially to females and says bad things about them and he say i will kill you. Please take immediate action against this person and block his number. He is in ranchi, village is Bokaro.
                                    Reply
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                                      A
                                      ArulMani Murugesan
                                      from Bengaluru, Karnataka
                                      May 31, 2018
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                                      Address: 605011

                                      My name is arulmani. I am having icici account for more than 8 years. Its my company account. I have not used my icici account for the past 3 years as i was moved to another company. When i saw my account information using netbanking, lot of smab chgs has been deducted with out my knowledge. I have not recevied any sms / email for this.

                                      I need refund for the smab chgs reducted in my account, since icici have not send any sms or have not provided any prieor intimation to me.

                                      Let us know whether i have log a consumer complaint for this.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        K
                                        ketparmar
                                        from Anjar, Gujarat
                                        May 31, 2018
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                                        Resolved

                                        Hello,

                                        This is ketankumar parmar, 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till apr-18) dp charges on 30/05/2018.
                                        There was no prior notice. How do you deduct the amount without prior information? I didn't even get any message to my rmn. This is not at all acceptable.

                                        Even the customer service executive also passing calls to another one. Not acceptable

                                        I need the deducted amount to be refunded to my bank account. I am loosing trust on icici bank whether my money is safe or not.

                                        Need action on priority.

                                        Ketankumar parmar
                                        [[protected]]
                                        Jul 2, 2018
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 31, 2018
                                        ICICI Bank Customer Care's response                                         Dear Ketankumar Parmar,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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