ICICI Bank Complaints & Reviews

When i opened up my account i was told that the sms service is free but your provider may charge you for the sms that you receive. Turns out they were again lying to me. I was charge rs 17 for one quarter for sms services. I believe they will charge all customer every quarter and make corores like that.

Please teach these crooks some lesson. And enforce that they don't train their employees to lie to get business. This has to stop.

I am icici card holder for quiet sometimes now and have been paying my credit card bill within last day of payment.
however my last month of bill 5894Rs.there was no pending due from my side .I requested card for cancellation .customer care denied to for cancellation of card.
they asking to pay extra amount.but there were no pending due in current and next billing cycle.I told them, already paid amount.no dues from my side.
again they sent one bill statement 1400rs.I registered compaint for cancellation of card 25 times but they denied to cancellation of cards.I request you to take appropriate
action so that credit card companies dont take unfair adavantage of honest taxpaying individual.
regards,
Suraj
[protected]@gmail.com

I am regularly using credit card, but this time charges had been levied on account of late payment of rs 2374.42 with gst of rs 427.39. I had made a payment on due date. My card no is [protected]. I had made a payment of rs 8068.54, but de to 2 days bank holidays, the payment got reflected in their bank on 17th july. Pls reverse the charges on priority

Hello team,

I transferd 9000 amount via net banking but amount not received beneficiariary account and amount got detected from my account i got below meassage


Could please update me regarding this.

Dear customer, for rs.9, 000.00 is imps txn ref[protected] timed out at beneficiary bank on 01-aug-2018 09:14:42. Txn status will be updated by bene bank in 3 working days.

Am an icici bank customer. Today 02-08-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Akash bais

I paid my collage fee through easypay. But it said transaction failed.
And balance is cut from my account
What should i do?
Txn#[protected]
Purchase worth rs34441.0 on pos[protected] at eazypay icici bank ltd

And there is no provided helpline number
Kindly request you.
Where do i find information about my transaction failed...

On 01.08.2018 between 18:30hrs and 1900hrs i tried to open an icici savings bank account online (Application id[protected]. When i reached payment page i tried to pay 10000rs using my axis bank account internet banking. I tried 2 times and 2 times payment failed, but my axis account got debited by 20000rs and is not reversed.
Icici application id:[protected]
Axis account got debited 20000 rs: [protected]
Please find attachment showing account debited statement.
Email:[protected]@gmail.com
Number:-[protected]

On 26th of july i am not able to do any transaction on my debit card or net banking. I called the corporate banking staff they said we have no idea kindly visit the branch i have visited the branch and the official at branch said we have no idea why it is being freezed. I have also send a mail to support at icici bank they have also said we have no idea. I just want to know what kind of service it is where no one knows the reason of my account get freezed.
I needed immediate actions on my account.

Sir, i have faced a problem regarding money transfer, i had transferred amt 630 to an icici bank account number, by i mistakenly typed the 1-2 digit wrong. So what should i do to recover my money.

I have sent an email earlier too regarding this matter, but not able to find solution. Kindly help me out.

Kindly help me in recovering my money and i have transferred money from pnb account.

I this is many, i made transfer of 500 rupees yesterday from my syndicate mobile bank to your icici bank but its get debited from my account and its not credited so after few seconds i got message its said that, your transaction reference no.[protected] is timed out beneficiary bank and status will be update in 2 working days. So please resolve this immediately.
Transaction reference no.=[protected]
Time= 6.34 pm
Date = 31/07/2018

Dear sir,
My name is sachin shrikant kawde (Mumbai), had icici bank credit card number (I lost the card).
It was between year 2007-10, bank called me several time to pay outstanding (9-10k). Which i have never used. I visited kalina branch twice that time bank excu. Told me to pay what ever outstanding.
I asked them to show me my purchase. They denied n forcing to pay only.

Unless my purchase, how could anyone pay. Hence my cbil got hampered coz of this.
Request you to pls clear my name from list of outstanding payee.

Regds
Sachin kawde
[protected]@gmail.com

Hi Sir,

I have transferred 75000 & 1000 respectively from ICICI bank to PatTm bank through IMPS and have received below messages. Have done through ICICI iMobile android application.

"Dear Customer, IMPS Txn Ref[protected] for Rs.75, 000.00 is timed out at Beneficiary Bank on 01-Aug-2018 09:32:33. Txn status will be updated by Bene Bank in 3 working days."

"Dear Customer, IMPS Txn Ref[protected] for Rs.1, 000.00 is timed out at Beneficiary Bank on 01-Aug-2018 09:34:59. Txn status will be updated by Bene Bank in 3 working days."

Since this is a huge amount and i need this money to pay my kid's scholl fees. Please assist me to get my money back.

I didn't received any messages from PayTm and upon asking them they have said no entries in their system.

The amount did not get credited to the beneficiary account (PayTm bank) and also not gets refunded to my ICICI bank as well.

Regards,
Mathan V
+[protected]
[protected]@gmail.com

I am an account holder of icici bank. When i checked my balance 370.43 through net banking i saw a charge of rupees of rs. 515/- in the name of smab chgs feb 2017+stax81.53 date05/06/2018
As icici net banking site in my profile they clearly mentioned "your monthly average balance (Mab) for account number *4303 from august 01, 2018
To july 31, 2018 is rs 0.0
Mab required to be maintained in your savings account is rs 0.00"
My emailid - [protected]@gmail.com

I had called 4 times in cpp assistance service [protected] . they were telling me your company name ad address are incorrect but i were telling correct detials.so we can not cancel this service . worst and fake cpp assistance service provided by icici bank.

i called 5 times in cpp assistance service they were telling me your name is matching with details whatever name you told .

I want to cancel this credit card and cpp assistance . i will suggest to my friends not open account in ICICI bank and not to take cpp service .

This mail is to bring to your kind notice that I opened ICICI NRI account on May 25th fom Al Faran Exchange, Muweilah, Sharjah[protected]. They gave me the kit along with ATM card, Cheque book, passwords etc. They told that it will take 2 to 3 weeks for activation of account. Account opened on 21st June’18 but the account number mentioned was different. After several complaints to Exchange center and ICICI customer care, we have not received any update. Al Fardan Exchange is telling that this is ICICI Bank’s mistake. We have paid the deposit of Rs 10, 000 and no use of opening an account with ICICI Bank. This may be mistake of single or multiple persons, but I strongly believe that the concerned person should be punished for the big mistake done. Creating an NRI Account with ICICI Bank has wasted our time and created lots of mental pressure for which ICICI Bank should take responsibility. I urge you to take immediate action on this and I will make sure to send this mail and all the related documents to Gulf News to showcase your negligence, incase if I don’t get reply & action from your side. I had made several complaints and followed with customer care several times. No one is aware about the status nor telling where the card & cheque book is. My request no is SR[protected]. Moreover the ICICI representative (Mr. Alam) in Dubai threats us that he will not help us in our case and purposefully delaying our case. If action is not taken, then we will go for official police complaint.

On 30/7/2018 about 7:18 pm, i had used icici bank atm hr 60, 60 futa road pul prahlad pur near bikaner sweet delhi, 110044. For withdrawal of rs 1000/- first time transaction declined due to network error and i tried again in next time got money but after 40 minutes got sms money deducted from my allahabad bank account [protected] twice.
I would like to request you please investigate the issue of cash not dispanced but money got deducted on declined transaction and to get it back in my allahabad bank account as soon as possible.

I took a personal loan 2 days back and 10k has been deducted from my loan amount without taking any permission on the name of insurance policy.

Before that, I got a call from the insurance guy who was forcing me to take the insurance policy and I decline by saying I ll ask to loan officer then i will confirm about it.

The loan officer was not in the mood to tell me details of it and now he is telling me you need to raise a claim and it ll take 30 days to get your money back.

I request you to replace my credit card no: [protected] (Visa platinum) expiring on 04/19 with a new card since the present card is not working due to the chip / swiping magnetic field on the card are not activating the card even though it is swiped or inserted in the card machine. Replace the card immediately. Please send the card to my address: y s murty, d. No: 33-11-19, f-104, lakshmi street, subhadra's castle, dabagardens, visakhapatnam - 530020. (Ap).

Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 826/- has been deducted from my account and the transaction remark was dmc/in[protected] dp chgs till jun-18. What is this demat dp? I have never activated and used my demat account till now.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

Need action on priority.

Regards,
Manisha

(Refund amount not yet get...) 7/25/2018 irctc refund mail - suman. Mishra. [protected]@gmail.com - gmail
https://mail.google.com/mail/u/0/#inbox/1648e67db213141b 1/1
Irctc refund mail inbox x
[protected]@irctc.co.in jul 12 (13 days ago)
To me
Dear customer,
We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 250.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:11-jul-2018
Refund processing date:12-jul-2018
Refund amount:250.0
Refund reference no:r fnd_ayi0rm0yhwjedi
Payment option used :
Normally the banks take time to process refund in
(I) for net - banking/wallets/cash cards transactio n: 3-4 business days,
(Ii) for credit card/debit card transaction: 6-7 business days
You can also view status through “ticket refund history” under my transaction tab in your irctc profile after login at www.irctc.co.in.
For any further assistance please feel free to contact us at our customer care no.:[protected],[protected], customer care email: [protected]@irctc.co.in.
*this is an auto generated mail. Please do not reply.*
—
Wa rm regards,
Customer care
Irctc ltd.