Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 569

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anie02
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smab chgs deduction

I am an account holder of icici bank for about 4 years. I was not using my icici account from last 7 months as i have shifted to new city and my icici register number is also lost. Last night i checked my estatment where i saw smab charges are applied with sgst and cgst for three months.
1st month rs 511+ rs 45.99 sgst+rs 45.99 cgst
2nd month rs 521+rs 46.89sgst + 46.89cgst
3rd month rs 504 +rs 45.36sgst +rs 45.36 cgst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naser Ali j
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong imps to icici bank

Hi,
I’m the customer of indian overseas bank and i have wrongly done imps transaction to icici bank. I have given complaint in my home branch indian overseas bank but no response. Even i tried in icici bank, i didn’t get proper response from anyone. I hereby given below the following details for your reference. Pleas help me in this regards.
Thanks in advance
Naser ali
[protected]

My account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganiboy Venky
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ashirwad deep discount bond - option - i

Address:Rangareddy, Andhra Pradesh, 500048

Dear sir,
I have a ashirwad deep discount bond option - i in the year 1996 folio no. Fddb 1219373 certificate no. 01268316 issue price 5300/- face value of 2, 00, 000
When will i get the refund back, no response when called icici branch.
Kindly assist me in getting the funds back.
Folio no. Fddb 1219373 certificate no. 01268316 issue price 5300/- face value of 2, 00, 000
How much amount refund will i getbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Susmita dasgupta
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong debit in savings account

Address:712204

I have submitted my debit card in 2017 but the bank debited my account for card charges in 2018. I have lodge a complain in april'18 but since then they are not ignoring my request and not reverse my charges and interst loss. I have written to md of the bank but still there are no positive response from there side. Please resolve my issue as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay09071989
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of personal loan no-lpdel00037186088

Address:Karimganj, Assam, 110044
Website:Consumer complaints

I got a personal loan approved on phone call without signing any documents and agreement. The money transferred to my account and bt cheque sent to my residence. I surprised to see the things happened. Then i talked to customer care, they gave me address and phone no mr. Shantanu,
Who is rm in my personal loan. I met with mr. Shantanu, he told me that a fine of rs 3550/- will charged for closing of loan. Then i handed over following...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamini Panigrahi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist plan policy.

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan. Without my permission. I don't need this plan actually. Please deactivate this plan as soon as possible.

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan as soon as possible.
Thanks!
Mamini panigrahi...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
hsaluja
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount get deducted from account

Address:500032

I was placing an order over swiggy on[protected]. At the time of payment, i wanted to pay through paytm for which i synced my paytm with swiggy. Unfortunately, my paytm balance was low, so i thought to add the balance in paytm through swiggy's portal with switching to paytm app separately. When i entered my card details, amount was deducted from the bank but didn't get added in the paytm (Neither swiggy).
I raised the concern, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satish bagadi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake signature done and assigned insurance policy without my permission or mentioning on any records

Address:Mumbai City, Maharashtra

Dear team,
I took house loan from icici bank in 2010 of 18, 51, 300. After 5 yrs i received a call from a guy asking for renewal of insurance policy, which i answered i don’t have any.
He said you had of 51, 300 for 5 yrs.
Meanwhile i was trying to transfer loan, where sbi was giving me 15yrs insurance for 14, 500 rs and i informed him. He said sir even we have insurance of 17, 500 for 5 yrs, i said its for 15 yrs,...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
H
himrajk92
from Dhekiajuli, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto deduction related to ecsrtnchgs 050318_sr530737832 gst

Address:Bongaigaon, Assam, 783380

I have been charged 390.49 against transaction remarks ecsrtnchgs050318_sr[protected]gst

Can't make out any feasible possibility which lead to such a deduction...

Need a complete understanding of this kind of charges.

Want to get rid of any strings attached to my bank account which have attracted such charges.

Without any prior notice these charges are being deducted from my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Bala Rk
from Banda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan preclosure charges

Address:600032

I took a loan for 5 lakhs from icici 3 years back. Now i approached bank to foreclose my loan. But they have levied a foreclosure charge of 5.9%. Why it is necessary since i have paid almost 36emis and still u want to levy some penalty charges. Also my account is a previlige account. But nothing is there when it comes to customer offers. I have talked with branch manager - adyar but no positive response. He says principal amount should be...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAMA MURTHY PATHURI
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior and harassment by your agent

Address:560097

Dear sir,

your agent, has misbehaved with us, including our family members,
in spite of we being polite and giving the necessary information.

When we asked about his id card,
He refused to show the same,
And started yelling at us, in-front of women family members.

As per rbi/sc and all the judgments w. R. T recover agents and recovery,
It is prohibited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonalbatra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmat fraud

Address:411028

One day i checked my bank transaction and i found that there is one debit transaction 'in[protected] dp chgs till mar-18' — inr 826' for dmat account with icici. I never activated that account and neither did login to that account. I called icici customer care. They asked me to go-to nearest icici bank to close dmat account and for refund. But when i go there they told me that they can not refund my money. This is completely unacceptable...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajcn8un
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsecured redeemable bonds

Certificate no. 47686 (Issue date 01/07/99 and redemption date 01/01/2018 with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici, as they are not responding in a helpful way. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me demat a/c or my sbi account. Please guide me or help me on [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mukkuasha
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my money

Address:462016
Website:Icicibank. In

From last 2 months from my account charges are applying illegally without any notification for me.in the one of emergency case i was having about rs300. But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown charges on my account - still unresolved

Address:500045
Website:www.icicibank.com

[resolved] icici bank — charges on my account

1 review
[protected]@gmail.com on apr 3, 2018
Customer id: ameer1439

Rupees 782 and 43 has been deducted from my account as (Dp chgs till feb-18) dp charges on 02/04/2018.
I have never used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile.

Now when i check my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uday kumar G
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card status not received yet

Address:Bangalore, Karnataka, 560068

I applied credit card on 12th of april, 2018 and later on 26th april, 2018 i received a message with application number [protected].

Verification was done at office and home on 27th april. Later on i didn't know the status of credit card.

I tried with customer care also, but no one is responding properly.
I just want to know whether it is approved or declined....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vsrp
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs rtn chrgs

Address:Hyderabad, Andhra Pradesh, 500032

Am a icici bank customer. On 2nd may 2018 ecsrtnchg charged 413+413 rupees... I don't know what the charges ecsrtnchg... The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. How can they do like this this type direction is not good please return my charged amount. Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
ch siva parvathi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dmc/1601430103078865 dp chgs till m ar-18

I did not open any demat account in icici bank. But previous year and present year, they deducted 805 (Till mar-17)+826 (Till mar-2018) = 1631 rupees from my account. I don't want to lost my money. I want my money back. Kindly do this as soon as possible and inform me what is this "dmc/[protected] dp chgs" charges and how bank people are deducting our amount without our permission....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kirti jangid
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not accepting e-aadhaar as valid address proof

Address:Ghaziabad, Uttar Pradesh
Website:www.icicibank.com

There are instruction and notification came on 28th april 2017 from uidai for validity of e-aadhaar as proof of identity which is available on their website also then how same is refused to accept by icici bank as valid proof.
I raise sr[protected] and[protected] both have been closed as refusal to accept e-aadhaar as valid proof can you give be justified reason otherwise i have to escalate this concern....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav Savant
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi debit issue

Address:411006
Website:www.ideacellular.com

Sbi upi failed recharge
Transaction issue
On 04.05.2018 at 8.24 am & i recharged my idea number through my idea app upi address for rs.179 and the amount was deducted from my account. But my sim was not recharged with debited amount. I got sms with upi reference no[protected]. Kindly, rectify the problem. Hoping you to do the same as soon as possible.

[protected]@icici customer care number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy