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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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14252
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ICICI Bank Phone Numbers

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Mumbai
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400051

ICICI Bank reviews & complaints page 572

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S
shaik ayesha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unblock debit card for online transactions

Hello
I used my debit card for online transaction, while processing it asked me for otp but because of some network issues i was not getting the recent otp generated which resulted in incorrect pin entries.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:

"for security reasons your mastercard® securecode™ purchase has been prevented from being...
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A
Abhishekdubey.jn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge done of 399 rupees

Address:Bangalore, Karnataka, 560078

I had done recharge of amount through upi id abhishekdubey. [protected]@okhdfcbank.
Money had been deducted but recharge not done yet. Recharge date and time is 21 april 3:20 pm. And my number to which i recharged is [protected]. My upi number is [protected]. Please send my money back to my bank. If want to contact me then call my number [protected]....
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N
Nasir Uddin Barbhuiya
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

matter related to credit card

I applied for a credit card on 20th march but unfortunately after 1 month i'm still not getting my card. Your executive who took my docunents sourav puryakastha is also not helping me. I even don't know what's my application status. I am helpless. I am worried about my documents. Please look into the matter otherwise i will think about legal action.
Name: nasir uddin barbhuiya
Applied through hailakandi road, silchar branch...
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R
rahulbagga
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback not credited and denied to credit without giving a reason

Address:Mumbai City, Maharashtra
Website:www.icicibank.com

Icici bank and flipkart apple week offer from jan 09, 2018 to jan 15, 2018 (Both days inclusive)

Link : https://www.icicibank.com/offers/flipkart-emi-offer.page?

As per the offer if a person purchase an iphone 7 on emi and paid minimum rs.32000 using icici credit card then a customer would be eligible for a cashback of rs.5000 which gets credited max. By 15th apr'18.

I purchased an iphone 7 on...
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S
Suvela
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg rs. 413 got deducted two times

Address:Pune, Maharashtra, 411057

My account got deducted by 413rs. Two times against ecsrtnchg. I am paying for lic policy. That policy ecs got adjusted from my account with just a fraction of minutes when balance was insufficient. This is my first time where this has happened. Bank should consider me as i am paying the same ecs regularly for a long time now.
I want my amount refunded. This is seriously not acceptable as a customer.
Total money that is deducted...
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M
mathura mahata
from Mahishadal, West Bengal
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amount debited but recharge not done

Address:Paschim Medinipur, West Bengal, 721507

Sir I have done recharge on 21 April, 2018 on my jio no.[protected] via Bhim Upi on my jio app of ₹(448-50)=398. The money was deducted and taken by "[protected]@icici " but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir I request u to take [protected]@icici customer care strict action...
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K
Khicha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis transaction on other account

Hai I m Hariprasad R I m holding in ICICI BANK account number is[protected]. I made some mistransaction from my end and I need that to be refunded to my account.
Deposited bank details-
Bank of Baroda
Account number- [protected]
Kindly check and refund the amount. I have been made 4transaction to same account by using phonepe app.
Amount of 1600+1400+12000+3500.

Thanks and regards,...
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D
deval Laxmikant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

getting fake/ fraudulent calls

Address:380054

Dear sir/ madam,
This is deval laxmikant my savings account no is[protected].

Today, i got two fake calls from no[protected] and [protected]. They claims that they are from icici customr service department and want to guide for safety measure to icici debit or credit cards.

Once they build up communication, they ask card details

I request you to investigate and help to stop such fraud...
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D
deepbarmn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dp chgs till feb-18 rs.190.47 and 635.53

Address:560100
Website:infinity.icicibank.com

Hi,

I am deepjyoti barman. 190.47 + 635.53 amount has been deducted from my icici account on two occasions. I have never been informed about the same.
Neither any message or any email.
Luckily i went throough my bank statements for any incidents like this and i saw these deductions.

I dont even see any demat account linked to my icici account.
Please refund my hard earned money.
br...
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J
jagriti sood
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I got a mail ([email protected]) for confirmation

Address:Gurgaon, Haryana, 122001

App. Reference no : [protected]
I have applied for the credit card in month of april. I got a mail ([protected]@icicibank.com) for confirmation to further process my credit card application. But i'm unable to send mail. Please help me out from this suitation how can i revert back or tell me mail id in which i revert back my confirnation.

I have called customer support several times. On that i have to wait for their...
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Y
yogi@1984
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lien due to name mismatch in neft

Address:New Delhi, Delhi, 110019
Website:www.icicibank.com

Dear sir
This is yogesh kumar gupta account nbr[protected]
Cell [protected], my friend vivek shrivastava had sent 50000 amount to me through neft, but he put name as devendra goyal in that neft form, after that it has been leined for the same amount. But now i am having credit balance in my account.
I don't know the amount has gone, it has neither gone vivek shrivastava account, nor in my account, i visited the jaipur...
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R
Ratikanta patra
from Murbad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my transaction failed and still I didn't get money back

Address:411015
Website:ICICI bank Ltd

On 21april 2018, i send money to a builder through imps from my icici bank account. Unfortunately transaction failed. I call to icici bank customer care. They said it will solve in 2days and you will get your money back. But still i didn't get my money back. Customer care saying that you have to wait today end of the day when ever i'm calling same answer.
Actually icici bank using my money. So i'm going to give a complaint against...
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A
Amol Shinde123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card wrong address so the card not received

Address:Pune, Maharashtra, 411013
Website:loan.icicibank.com/asset-portal/credit-card/apply-now

Icici bank sent the credit card after 10 trials... And pathetic they printed wrong tower number... Instead of 11 they printed ii (Roman 2) and now blue dart is not giving me my parcel... Worst customer care.. I cannot reach the customer care also.. The local icici bank manager is also not helping.. Icici bank please correct address asap.. Icii bank please resolve immediately... I need the card in next 2 days asap...
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L
Lavanya Karnam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grid authentication disabled message is printed, even after entering the correct grid values

Address:560100

Myself k. B. Lavanya, unable to perform online transaction.
When i submit the request i am getting grid authentication disabled message every time.
Kindly note, this is new card and i am not able to perform the transaction now.
— show stopper

User id: karnamblavanya

Kindly resolve the issue on priority as i have to transfer money. Emergency....
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P
prithwirajadak
from Tamluk, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claimed rs. 150000 as harassment or cheating or fraught

Sorry to say, i am very much upset/disturb by Ms Subangi Ghosh and Mr. Apurba Sengupta due to regarding personal loan on behalf of ICICI Bank.

Ms Subangi Ghosh offered me over telephonic to getting personal lone but initially, i was not interested, after two-three times called by her i agreed to get only 1 lac as 11% rate of interest, according to that she processed. But when i seen in my imobile that the rate of interest was...
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A
Awdhesh sahu
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reauthorization

Address:Mahasamund, Chhattisgarh

Dear icic complaint team

I have submit signature authorization letter to mahasamanud icici bank last 1.5 month before, but still not add my signature, kindly look into this netter and help me, because concern bank manager not given me proper respond,

Regards
Spandana sphorty financial limited mahasamund chhatisgarh
Contact - [protected], [protected]...
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M
Mahavir Kacha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no update in credit card status

Hi,
My name is mahavir and i had applied for icici credit card on 19th of march, and submitted the documents online as well as physical copies to the representative in about next 2 days but since then, it has been more than a month but there had been no update in the status (Shows - documents collection in process) nor any of the responsible person is providing a satisfactory answer. Kindly help in this regard

My application...
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H
Happy kuru
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of money from bank account

Address:Kapurthala, Punjab, 144626

Debited amount from my account but recharge not done
Sir i have done recharge on 21 april, 2018 on my jio no.[protected] via upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici" but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir i request u to take...
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D
Daraksha khan
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my payment has stuck somewhere and net yet refunded by indiaideas@icc.

Address:Bareilly, Uttar Pradesh, 243001
Website:My jio app

I Daraksha khan, has tried to recharge my jio number on 21 april at 8:49am with my jio app using Bhim upi and through [protected]@icici my balance was deducted from my benificiary BOB account but recharge has not been done. I have called jio customer care they said that the payment was decline...then i called my bank they said the transaction has done successfully there is refunding done by the third party that is [protected]@icc ...so plz...
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O
old is gold
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return my deduct payment

Address:313601

Hello I am Deepak I recharge my account using my jio using upi through Indiaidea and money is deduct but recharge is not done

Transaction id - ICI0d4fd1fcfad24ff89a992ffcfc2c800f

DATE 21 Apr 2018
Time 9:17 AM

Upi Ref No.[protected]
DATE AND TIME[protected]:18:03 AM

AMOUNT- 349.0

Please find attachment

Thank you

Regards...
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