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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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P
Prakash marine
from Coimbatore, Tamil Nadu
Jul 23, 2018
Resolved
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I am having my accout in icici bank. But few days back 58.60 rs/- (29.30 rs * 2) were deducted from my salary account and when i looked into icici app, it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.

Transaction details : 1) atmdec chg/08-07-18/0030/+gst
2) atmdec chg/15-06-18/0030/+gst

I want a proper justification

Thanks,
Prakash
Mail: [protected]@gmail.com
Apr 20, 2021
Complaint marked as Resolved 
No emails, calls were came from the organisation...
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2018
ICICI Bank Customer Care's response
Dear Prakash marine,

We will have Our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
I never made any one assist paln from icici. but they sent a email and they detected my amount also . this is i got as mail and sms

so please deactivate that plan and refund my amount.

name: alka varsat

thanks
ICICI Bank Customer Care's response, Jul 24, 2018
Verified Support
Dear Alka Damor Varsat,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58cdz_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hello,

My statement says Rs. 2000 was deducted from my account and transferred to Dr Tran(Dr Tran For Funding A/c[protected] on 16 Jul '18 which was not authorized by me. This is so inconvenient, because this is a brand new account. Please help me solve this issue.
ICICI Bank Customer Care's response, Jul 24, 2018
Verified Support
Dear M0uIik,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58cdz_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Krish14333
    from Hyderabad, Telangana
    Jul 23, 2018
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    Address: Rangareddy, Andhra Pradesh, 500072

    Hi icici,

    Two days before i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

    Sr number: sr[protected]
    Details : wpp-sr[protected]renewal

    Thanks
    Sai
    Aug 23, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 23, 2018
    ICICI Bank Customer Care's response
    Dear Krish14333,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58cdw) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Dear Customer,

    Greetings from OneAssist..!

    We deeply regret for the inconvenience caused to you & appreciate your patience.

    We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

    Should you require any further assistance, please reach us at[protected].

    Regards,

    Riddhi

    Team OneAssist
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      L
      Lavish Rajput
      from Gurgaon, Haryana
      Jul 21, 2018
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201308
      Website: ICICI bank

      Dear,
      Today I am going to ICICI Bank at 4pm to deposit the cash in account due to high rain. I keep the cash properly in a polypack than l reach the cash counter 4.15pm.
      So the bank employee clearly call cash counter are close so go outside because this branch deposit the cash 5pm. This is misbehaving with me and call them you have any problem than fill the closer foam and close the account. This is the attitude of that employee.
      Branch Regards.
      Greater Noida. Lavish Rajput.
      Alpha 1
      Aug 21, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 21, 2018
      ICICI Bank Customer Care's response
      Dear Lavish Rajput,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5895w) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Suresh0901
        from Avinashi, Tamil Nadu
        Jul 21, 2018
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        I tried to recharge my Jio number through UPI, the recharge is not succeeded but the amount is debited from my account, so kindly refund my money as soon as possible My Transaction details are mentioned
        FROM: SURESH KUMAR V ([protected]@okhdfcbank)
        Issuer Bank : Lakshmi Vilas Bank
        To : Indiaideas ([protected]@icici)
        Google Transaction ID : CICAgKC8n-iDXQ
        UPI Transaction ID :[protected]
        Please refund my amount through wrongly transaction by tez UPI to the [protected]@icici so please refund my amount .
        Kunjanath Sharma's reply, Sep 13, 2018
        Please refund my amount through wrongly transaction by the tez UPI . on the date 12-09-18 when l was repayment my loan amount to the kreditbee app, then payment will not receive by kreditbee it is wongly received by [email protected] please refund my received amount..
        I'm totally dissatisfied with your service. I had to recharge my number with different payment mode. So please refund my transaction amount. The transaction details are as follows:
        Indiаidеа[protected]@Icici Сustоmеr
        Date : 12 Sep 2018, 11:38
        Tо : Indiaideas([protected]@icici)
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          R
          rtech
          from Namakkal, Tamil Nadu
          Jul 21, 2018
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          Address: 641006

          Once I received a bill saying that charges taken for your Demat acoount. I was just confused, because
          I don’t know what is demat account at all. So it was nearly 1000 rs taken as harge where I don’t know what it is.

          So I decided to stop this demat account, so I just reached the nearest branch. First that
          Lady Representative looked in to the details of my account and said she can not do anything. Ok if I asked why it cannot be deactivated, she said blah blah things, but did not tell anything useful, may be because we are a normal customer with 3000rs as account balance are not considered as humans in our country.
          Following are hectic steps I followed,
          1. No use of reaching branch(close your branches if they cannot do these activities)
          2. Called CUSTOMER CARE, got the details that we have to deactivate the trading account(seriously, what is this account, I don’t have any idea)
          3. So CUSTOMER CARE executive took request to close the trading account
          4. After 1 week got the confirmation that, trading account is closed
          5. After the 3 and 4 steps, take demat account closing form from net and fill it
          6. Reach branch for personal verification
          7. Send it to Mumbai ICI Demat service
          Now I have sent it to Mumbai and waiting, but I am pretty sure that these #### will reject it and they will not close the account. Better than cheating a customer, you guys can go for begging

          Note: Dear ICICI don’t come here and tell We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com. Our official will get back to you and assist
          We are fed up of hearing this….nonsense
          We common people in india are cheated always, but there is no law to help the common people
          ICICI Bank customer support has been notified about the posted complaint.
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            K
            Kvssimbu
            from Bengaluru, Karnataka
            Jul 21, 2018
            Resolved
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            Hi,
            My money Rs. 130 has been debited by ICICI stating RTN CHG1 - 481/02-06-18. I have not received any notification related to this. I was embarrassed in a petrol bunk where my card was declined. What is this charge and why you have debited that amount and why there were any notifications.
            Now I feel insecure about my money in ICICI, I know it's a less money, but as of now that is what I got and you people took it from me. I doubt even if my friend transfers money, I don't know how much you will take it.
            Aug 21, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 21, 2018
            ICICI Bank Customer Care's response
            Dear Silambarasan Kumaravel,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58960) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              kunj201191
              from Bardoli, Gujarat
              Jul 21, 2018
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              This is inform youbi had credit card of icici due to some issues i was nt able to pay my outstanding amt rs52000 since last 2 year nd frm last 3 month i paid 45000 and officer nd his team (laxman [protected])giving thretning nd call to my relatives nd office frnd and told them i m fraud nd cheater this is nkt right .i m paying my debt amt nd he is blackmailing me.
              ICICI Bank customer support has been notified about the posted complaint.
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                R
                rajivmemorial
                from Mathura, Uttar Pradesh
                Jul 21, 2018
                Resolved
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                Resolved

                Address: Mathura, Uttar Pradesh, 281121

                To
                The Branch Manager
                ICICI Bank Ltd.
                Vrindaban Branch,

                Dear Sir,

                As per telephonic discussion with you on dated 16.07.2018 regarding FDR of Rs. 11 Crore in favour of Rajiv Memorial Academic Welfare Society, you have committed for interest rate of FDR for Rs. 11 Crore @ 7.10% for three months. But you made FDR of Rs. 11 Crore @ 7.00% instead of Interest rate 7.10%. You are cheating with us after confirmation the rate of interest @ 7.10%, why you make FDR @ 7.00%. So we could not accept the FDR of Rs. 11 Crore @ 7.00%. Now immediately cancel the above FDR and transfer the total fund value in our HDFC Bank Account. Detail of Bank Account is as follows:

                Name : Rajiv Memorial Academic Welfare Society
                A/c No.: [protected]
                IFSC Code: HDFC0000942
                Branch: Vrindaban

                Thanking you

                Yours faithfully

                For Rajiv Memorial Academic Welfare Society,
                Aug 23, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2018
                ICICI Bank Customer Care's response
                Dear Rajiv Memorial,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  vijay2796
                  from Chennai, Tamil Nadu
                  Jul 21, 2018
                  Resolved
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                  Address: 600113

                  Date of incident : 13/07/2018

                  I recieved a call from icici bank and they just given information about one assist plan but i not even accept the plan.But after than they automatically activated this plan and deducted rs-1399/- from my credit a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap .
                  One assist Relationship Number: 4634665
                  Mobile NO:[protected]
                  Aug 25, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 21, 2018
                  ICICI Bank Customer Care's response
                  Dear Vijay2796,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dear Vijay,

                  Greetings from OneAssist,

                  We are sorry for the inconvenience caused.

                  As requested by you we have initiated the cancellation process vide service request number - 3380188. Your entitled for a refund of 699/- as the complaint was registered after 30 days of deduction.

                  Thank you,

                  Regards,

                  Sophia,

                  Team OneAssist
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                    S
                    Seshu R
                    from Hyderabad, Telangana
                    Jul 21, 2018
                    Resolved
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                    Address: Hyderabad, Telangana, 500050

                    I approached ICICI Hitech city Hyderabad branch to open Sukanya Samriddhi Yojana account for my one year old baby girl. ICICI branch personnel were asking me to open a savings account for my baby girl in order to open a sukanya samriddhi yojana account for her. As per Government of INDIA notification, account is not required for the baby girl to open a Sukanya samriddhi yojana account and ICICI is forcing its customers to open the account to increase their customer base illegally and it is hightly unethical and illegal on their part to do that. I have a salary account with ICICI bank. Please help in resolving the issue amicably

                    Bank name : ICICI bank
                    Branch I Visited: Hyderabad-Cyber Towers Branch
                    Address of bank : Ground Floor, Opp. Quadrant No-1, Cyber Towers, Madhapur-VillageHyderabadTelangana, 500081
                    IFSC Code: ICIC0003892

                    Please find my details as below :
                    Name : Chandra Sesha Mohan Rajanala
                    Mobile: [protected]
                    Aug 22, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 21, 2018
                    ICICI Bank Customer Care's response
                    Dear Chandra Sesha Mohan Rajanala,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Manan Gangulu
                      from Mumbai, Maharashtra
                      Jul 21, 2018
                      Resolved
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                      Address: Thane, Maharashtra, 401107

                      I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                      My a/c number:[protected]
                      One assist id number: SR[protected]
                      Aug 21, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 21, 2018
                      ICICI Bank Customer Care's response
                      Dear Manan Gangulu,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear Manan,

                      Greetings from OneAssist,

                      We apologize for the trouble caused,

                      We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneassist.in. so that we may be able to cancel your plan.

                      Awaiting your response,

                      Thank you,

                      Regards,

                      Sophia,

                      Team OneAssist.
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                        S
                        Saêêl Chälkê
                        from Mumbai, Maharashtra
                        Jul 20, 2018
                        Resolved
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                        Address: Mumbai City, Maharashtra, 400059
                        Website: [email protected]

                        Dear Sir/Madam,

                        I have worked in I process for 6 months...i have left the organisation on 20 december 2017, but I have still not received my Relieving Letter
                        Also i have done with all the Resignation Formalities and also My Relationship Manager has sent a NOC to the Company about my Resigning, Yet i have not received my Experience letter and my Last working month salary, Please take this into your Consideration.

                        Emp Code- C97667

                        Thankyou !
                        Aug 20, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 20, 2018
                        ICICI Bank Customer Care's response
                        Dear Saêêl Chälkê,

                        We're sorry to hear about your concern. We have intimated the concerned officials in I-process to connect with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          C
                          Chandu Tyagi
                          from Delhi, Delhi
                          Jul 20, 2018
                          Resolved
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                          Resolved

                          Respected sir,
                          I beg to say that.my self chandra sheker tyagi S/o Ram avtar tyagi I have an account no[protected] in icici bank Manasa punjab Branch. please note that transaction no[protected] dt. 20/07/2017 is wrongly credit from my account to[protected] account. . Please note that it should be verified by bank as soon as possible from your side.if it is possible kindly revert the same amount in my account.

                          Thanking you,
                          Chandra shekhar tyagi
                          Aug 26, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 20, 2018
                          ICICI Bank Customer Care's response
                          Dear Chandra Shekhar Tyagi,

                          We regret the inconvenience caused. Our official will get in touch with you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            Hanamant Kulkarni
                            from Bengaluru, Karnataka
                            Jul 20, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560028

                            Dear Sir/Madam,

                            I had submitted duly-filled-in NPS application on 1st June at Infosys ICICI Bank branch.

                            There is no communication whatsoever from ICICI on this to me inspite of giving cell number and mail id.

                            I have done multiple follow-ups and today I got to know that my application is not yet processed.

                            I am escalating this to NSDL for delay / denial of service from ICICI bank in this regard.

                            Need your help and intervention to resolve this month long dead lock with ICICI Bank.

                            Regards,
                            Hanamant Kulkarni
                            Aug 20, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 20, 2018
                            ICICI Bank Customer Care's response
                            Dear Hanamant Kulkarni,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5867j) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              komal aggarwal singla
                              from Narwana, Haryana
                              Jul 19, 2018
                              Resolved
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                              Resolved

                              Date of incident-18/07/2018
                              I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan Without my permission. I don't need this plan actually. Please deactivate this plan.

                              My a/c number- SBA-*********236

                              Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
                              UMESH KANT AGGARWAL
                              Aug 24, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 19, 2018
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a584hw) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Umesh,

                              Greetings from OneAssist,

                              We are sorry for the unpleasant experience.

                              We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneassist.in. so that we may be able to initiate your cancellation process.

                              Thank you,

                              Regards,

                              Sophia,

                              Team OneAssist
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                                T
                                Tinaanj
                                from Delhi, Delhi
                                Jul 19, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi
                                Website: ICICI Bank

                                Dear Team,

                                I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

                                I want my smab charges back to my account. I am using ICICI bank services from 2012, and this was really not expected.

                                Kindly see and resolve this and refund my smab charges .
                                Aug 21, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 19, 2018
                                ICICI Bank Customer Care's response
                                Dear Tinaanj,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a584hv) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                To,
                                ICICI BANK LTD
                                LAJPAT NAGAR, NEW DELHI
                                Sub:-- Request for refund SMAB charges Ref A/c no[protected],
                                Dear Sir,
                                I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

                                I want my smab charges back to my account. I am using ICICI bank services from 2008, and this was really not expected.

                                Kindly see and resolve this and refund my smab charges .

                                Please do the needful to us.

                                Thanking You

                                NITESH KUMAR
                                A/c[protected]
                                Mob no-[protected]
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                                  S
                                  Saifur Rahman Mohsin
                                  from Bengaluru, Karnataka
                                  Jul 18, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560042

                                  I use an expense tracker on my phone to tracker purchases and today I realized that the balance in the SMS was different from my tracker's spending account balance. I checked the SMS history and it matched with my tracker. When I logged into the iMobile app it showed my almost 20 new transactions of small volume i.e. ~1 rupee and ~2 rupee which totally upto 55.96 and the transaction name was a petrol pump where I usually fill petrol. I thought it was a hacking attempt and called customer care and they told me it's surcharge on fuel which the station was claiming. Why would I be charged after I have already paid for the money. I understand that the government has power to take money out of a personal's account in case of some violation but this preposterous that a petrol pump can take money out of my account without my knowledge. Even the bank didn't notify me and allowed this to happen. The petrol pump never told me there would be a automatic surcharge when I paid at the pump. This is very wrong that a private entity like a pump can take money out of my personal account without my authorization!
                                  Aug 29, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 20, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Saifur Rahman Mohsin,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5867) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    H
                                    Hemanthkumar C
                                    Jul 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560078

                                    I had been using ICICI Credit Card from last 18 months and I never missed the payments. Unfortunately, I missed payments on May and June and I cleared the complete amount on July on the due date itself. Since my another savings account was blocked I wasn't able to make the payment. But now even after making the complete payment, they're not unblocking my card.
                                    Aug 19, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 18, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Hemanthkumar C,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5826j) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Rs.413 was debited in my account in the name of ECSRTCHGS100718, why this diduction happened, its not fair to diduct like this without any message. I will escalate in twitter and social network if i wont get any convincing reply from your side.
                                    ICICI Bank Customer Care's response, Jul 19, 2018
                                    Verified Support
                                    Dear Swaroop Tutika,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaaa) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I am a ICICI Bank credit card holder.my credit card no.ending with 8007.I am not interested about this service. and don't wont this membership any more.so cancel the membership

                                    relation ship no:2430376
                                    plan name:Enhanced WA Power single plan
                                    Vlidity : 23/07/2018
                                    mobile no: (protected)
                                    ICICI Bank Customer Care's response, Jul 19, 2018
                                    Verified Support
                                    Dear Hemini,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaab) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Please stop Auto Debit of Rs.100/- against CC XX5771 from my ICICI S B account No:[protected]
                                    ICICI Bank Customer Care's response, Jul 19, 2018
                                    Verified Support
                                    Dear rsrkvprao,

                                    We regret the inconvenience caused. Our official will get in touch with you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I have a ICICI ONLY VIMAL VAATSALAYA BOND redeemable on 01.01.2018. I sent the same for redemption at the registered address of ICICI Infotech Services Ltd Mumbai as mentioned on the reverse of the Bond which has been returned to me undelivered with the remark Left.

                                    Amal Kumar Laha
                                    BD 474 Salt Lake
                                    Kolkata 700 064
                                    ICICI Bank Customer Care's response, Jul 19, 2018
                                    Verified Support
                                    Dear Amallaha,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaad) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Hello,
                                    I just tried to make a transaction from your ATM in my locality (Adarsh Nagar, Jaipur). The amount has been debited from my account but the I got no cash.
                                    Please help me in this regard! Act as soon as possible.
                                    Thank you
                                    Dear sir,

                                    Please refund failed transaction amount from my account for NIOS DE.L.ED. course
                                    Please find attached copy of transaction I'd.

                                    Thanks
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                                      N
                                      nimber
                                      from Hyderabad, Telangana
                                      Jul 18, 2018
                                      Resolved
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                                      Resolved

                                      Address: 516350

                                      Good afternoon sir,
                                      This is srikanth from kadapa a.p . my mobile number is [protected] I can apply icici credit card in last dec 2017 it was delivered to
                                      me jan 15th actually iam shifted my native place credit card was goes returned
                                      suddenly one assist plan was activated my credit card number
                                      without any intimation actually i don;t know my credit card number also so
                                      each and every month messages come to my mobile number pay amount so
                                      please de activate one assist plan and also don't send me messages my mobile number.
                                      Aug 19, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 18, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Customer(nimber),

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Many times ECS return charges has hit my account
                                      Name:MADHU S K
                                      ACC:[protected]
                                      Total AMT:Rs 3067.97

                                      I'm fed of these problems with your bank service. Kindly look into the matter and please help me in reversal of amount for whatever unnecessary deduction.
                                      Kindly revert back at the earliest.
                                      pH:[protected]
                                      madhusk.[protected]@gmail.com
                                      ICICI Bank Customer Care's response, Jul 19, 2018
                                      Verified Support
                                      Dear Madhusk,

                                      We regret the inconvenience caused. Our official will get in touch with you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I was check my balance non icici atm this atm system slow then after 1 hrs i was check my balance icici atm that time show my 10000 money deducted on non icici atm ...Not come to money deduction message on mob but money deducted
                                      ICICI Bank Customer Care's response, Jul 19, 2018
                                      Verified Support
                                      Dear Manojpisal,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaab) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I fueled my car on 15th June 2018 with Rs 2200/- fuel. I used my ICICI debit card for this transaction. On 20th June Rs 64.90/- is deducted from my account. Instead of getting amount back for cashless transaction why you are putting penalty. Government is telling they are motivating the cashless transaction. Let me know what is the policy?
                                      ICICI Bank Customer Care's response, Jul 19, 2018
                                      Verified Support
                                      Dear gkbabar,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaac) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I opened account but yet it is not possible
                                      ICICI Bank Customer Care's response, Jul 19, 2018
                                      Verified Support
                                      Dear K P Hadiyol,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaad) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I returned a product bought online and waited for the refund of the amount. The merchant says that they had processed the refund and sent my money back, but I did not receive it till now. How will i get my money back? They had asked me to file charge dispute in the bank. I tried doing it. But could not get it. Help me out.
                                      ICICI Bank Customer Care's response, Jul 19, 2018
                                      Verified Support
                                      Dear japandoll,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaae) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Hi,

                                      Today 50rs was debited from my account and the transaction was mentioned as

                                      BIL/[protected]/PAC/[protected]

                                      Kindly let me know the reason, if its a wrong transaction please credit the same to my account.

                                      Thanks,
                                      Revathi Chakravarthula
                                      ICICI Bank Customer Care's response, Jul 19, 2018
                                      Verified Support
                                      Dear revsri,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaaf) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I booked train ticket on 15th from IRCTC app using SBI debit card but my money is deducted but ticket was not booked and till now I don't get my refund back my transaction Id is [protected]
                                      ECE Charges were deducted from my account, I called/Emailed on customer care and they told me that charges will be refunded by only Branch. I went to the industrial Area phase 7 branch, The behaviour of Manager was very rude and not got the solution.
                                      Transaction id -[protected]
                                      transaction date -13-july-2018
                                      Transaction amount -210.00 rs
                                      Failure reason -No response from bank
                                      Train name - DDN KGM express
                                      Rs.2200 (INR) has been deducted from my debit card in the name "VIN*GOOGLE *july". I need to know why?
                                      it is fraud trasction

                                      please refund my money
                                      I have made payment on 06/07/2018 for Rs 6010 from SBI net banking. I have done three transations and my money has ben debited for all the three. further the status of two payments worth 6010 each is not successfull yet. Please do needful.
                                      Dear Srikanth,

                                      Greetings from OneAssist,

                                      We apologize for the inconvenience caused.

                                      We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneasssist.in so that we may initiate your cancellation process.

                                      Regards,

                                      Sophia,

                                      Team OneAssist.
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                                        Mohan N V
                                        from Bengaluru, Karnataka
                                        Jul 18, 2018
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                                        Address: Hyderabad, Telangana

                                        Customer ID: 16014301

                                        Hi Team,

                                        ICICI Bank officials opened my account without my knowledge.

                                        Now that I've been charged Rs. 1600+ for 2 years, that I'm unaware.

                                        I request to CLOSE MY ACCOUNT making sure I won't be paying any charges over demat services which I'm not aware. CLOSE IT ASAP.

                                        Demat Account : 16014301XXXXXX82
                                        Linked Mobile Number : +91 [protected]

                                        Regards,
                                        Mohan N V
                                        ICICI Bank customer support has been notified about the posted complaint.
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