ICICI Bank Complaints & Reviews

I have observed an alien deduction on my ICICI savings bank account called POSDEC. The amount deducted is Rs. 29.50 twice for the same card and transaction. Transaction date is 5th July, 2018. I am completely aware there was sufficient balance in my account and on that day the card transaction got declined twice and on the third attempt, was successful. I request an explanation and reversal of the charges. If required I have the details on balance.

Am having my accout in ICICI bank . But few days back 58.60 Rs/-(29.30 Rs * 2) were deducted from my salary account and when i looked into ICICI App, it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time.

Transaction details : 1)POSDEC CHG/03-07-18/0092/+GST
2)POSDEC CHG/02-07-18/0092/+GST

I want a proper justification

I am having my accout in icici bank. But few days back 58.60 rs/- (29.30 rs * 2) were deducted from my salary account and when i looked into icici app, it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.

Transaction details : 1) atmdec chg/08-07-18/0030/+gst
2) atmdec chg/15-06-18/0030/+gst

I want a proper justification

Thanks,
Prakash
Mail: [protected]@gmail.com

Hi icici,

Two days before i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

Sr number: sr[protected]
Details : wpp-sr[protected]renewal

Thanks
Sai

Dear,
Today I am going to ICICI Bank at 4pm to deposit the cash in account due to high rain. I keep the cash properly in a polypack than l reach the cash counter 4.15pm.
So the bank employee clearly call cash counter are close so go outside because this branch deposit the cash 5pm. This is misbehaving with me and call them you have any problem than fill the closer foam and close the account. This is the attitude of that employee.
Branch Regards.
Greater Noida. Lavish Rajput.
Alpha 1

I tried to recharge my Jio number through UPI, the recharge is not succeeded but the amount is debited from my account, so kindly refund my money as soon as possible My Transaction details are mentioned
FROM: SURESH KUMAR V ([protected]@okhdfcbank)
Issuer Bank : Lakshmi Vilas Bank
To : Indiaideas ([protected]@icici)
Google Transaction ID : CICAgKC8n-iDXQ
UPI Transaction ID :[protected]

Once I received a bill saying that charges taken for your Demat acoount. I was just confused, because
I don’t know what is demat account at all. So it was nearly 1000 rs taken as harge where I don’t know what it is.

So I decided to stop this demat account, so I just reached the nearest branch. First that
Lady Representative looked in to the details of my account and said she can not do anything. Ok if I asked why it cannot be deactivated, she said blah blah things, but did not tell anything useful, may be because we are a normal customer with 3000rs as account balance are not considered as humans in our country.
Following are hectic steps I followed,
1. No use of reaching branch(close your branches if they cannot do these activities)
2. Called CUSTOMER CARE, got the details that we have to deactivate the trading account(seriously, what is this account, I don’t have any idea)
3. So CUSTOMER CARE executive took request to close the trading account
4. After 1 week got the confirmation that, trading account is closed
5. After the 3 and 4 steps, take demat account closing form from net and fill it
6. Reach branch for personal verification
7. Send it to Mumbai ICI Demat service
Now I have sent it to Mumbai and waiting, but I am pretty sure that these #### will reject it and they will not close the account. Better than cheating a customer, you guys can go for begging

Note: Dear ICICI don’t come here and tell We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com. Our official will get back to you and assist
We are fed up of hearing this….nonsense
We common people in india are cheated always, but there is no law to help the common people

Hi,
My money Rs. 130 has been debited by ICICI stating RTN CHG1 - 481/02-06-18. I have not received any notification related to this. I was embarrassed in a petrol bunk where my card was declined. What is this charge and why you have debited that amount and why there were any notifications.
Now I feel insecure about my money in ICICI, I know it's a less money, but as of now that is what I got and you people took it from me. I doubt even if my friend transfers money, I don't know how much you will take it.

This is inform youbi had credit card of icici due to some issues i was nt able to pay my outstanding amt rs52000 since last 2 year nd frm last 3 month i paid 45000 and officer nd his team (laxman [protected])giving thretning nd call to my relatives nd office frnd and told them i m fraud nd cheater this is nkt right .i m paying my debt amt nd he is blackmailing me.

To
The Branch Manager
ICICI Bank Ltd.
Vrindaban Branch,

Dear Sir,

As per telephonic discussion with you on dated 16.07.2018 regarding FDR of Rs. 11 Crore in favour of Rajiv Memorial Academic Welfare Society, you have committed for interest rate of FDR for Rs. 11 Crore @ 7.10% for three months. But you made FDR of Rs. 11 Crore @ 7.00% instead of Interest rate 7.10%. You are cheating with us after confirmation the rate of interest @ 7.10%, why you make FDR @ 7.00%. So we could not accept the FDR of Rs. 11 Crore @ 7.00%. Now immediately cancel the above FDR and transfer the total fund value in our HDFC Bank Account. Detail of Bank Account is as follows:

Name : Rajiv Memorial Academic Welfare Society
A/c No.: [protected]
IFSC Code: HDFC0000942
Branch: Vrindaban

Thanking you

Yours faithfully

For Rajiv Memorial Academic Welfare Society,

Date of incident : 13/07/2018

I recieved a call from icici bank and they just given information about one assist plan but i not even accept the plan.But after than they automatically activated this plan and deducted rs-1399/- from my credit a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap .
One assist Relationship Number: 4634665
Mobile NO:[protected]

I approached ICICI Hitech city Hyderabad branch to open Sukanya Samriddhi Yojana account for my one year old baby girl. ICICI branch personnel were asking me to open a savings account for my baby girl in order to open a sukanya samriddhi yojana account for her. As per Government of INDIA notification, account is not required for the baby girl to open a Sukanya samriddhi yojana account and ICICI is forcing its customers to open the account to increase their customer base illegally and it is hightly unethical and illegal on their part to do that. I have a salary account with ICICI bank. Please help in resolving the issue amicably

Bank name : ICICI bank
Branch I Visited: Hyderabad-Cyber Towers Branch
Address of bank : Ground Floor, Opp. Quadrant No-1, Cyber Towers, Madhapur-VillageHyderabadTelangana, 500081
IFSC Code: ICIC0003892

Please find my details as below :
Name : Chandra Sesha Mohan Rajanala
Mobile: [protected]

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: SR[protected]

Dear Sir/Madam,

I have worked in I process for 6 months...i have left the organisation on 20 december 2017, but I have still not received my Relieving Letter
Also i have done with all the Resignation Formalities and also My Relationship Manager has sent a NOC to the Company about my Resigning, Yet i have not received my Experience letter and my Last working month salary, Please take this into your Consideration.

Emp Code- C97667

Thankyou !

Respected sir,
I beg to say that.my self chandra sheker tyagi S/o Ram avtar tyagi I have an account no[protected] in icici bank Manasa punjab Branch. please note that transaction no[protected] dt. 20/07/2017 is wrongly credit from my account to[protected] account. . Please note that it should be verified by bank as soon as possible from your side.if it is possible kindly revert the same amount in my account.

Thanking you,
Chandra shekhar tyagi

Dear Sir/Madam,

I had submitted duly-filled-in NPS application on 1st June at Infosys ICICI Bank branch.

There is no communication whatsoever from ICICI on this to me inspite of giving cell number and mail id.

I have done multiple follow-ups and today I got to know that my application is not yet processed.

I am escalating this to NSDL for delay / denial of service from ICICI bank in this regard.

Need your help and intervention to resolve this month long dead lock with ICICI Bank.

Regards,
Hanamant Kulkarni

Date of incident-18/07/2018
I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan Without my permission. I don't need this plan actually. Please deactivate this plan.

My a/c number- SBA-*********236

Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
UMESH KANT AGGARWAL

Dear Team,

I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

I want my smab charges back to my account. I am using ICICI bank services from 2012, and this was really not expected.

Kindly see and resolve this and refund my smab charges .

I use an expense tracker on my phone to tracker purchases and today I realized that the balance in the SMS was different from my tracker's spending account balance. I checked the SMS history and it matched with my tracker. When I logged into the iMobile app it showed my almost 20 new transactions of small volume i.e. ~1 rupee and ~2 rupee which totally upto 55.96 and the transaction name was a petrol pump where I usually fill petrol. I thought it was a hacking attempt and called customer care and they told me it's surcharge on fuel which the station was claiming. Why would I be charged after I have already paid for the money. I understand that the government has power to take money out of a personal's account in case of some violation but this preposterous that a petrol pump can take money out of my account without my knowledge. Even the bank didn't notify me and allowed this to happen. The petrol pump never told me there would be a automatic surcharge when I paid at the pump. This is very wrong that a private entity like a pump can take money out of my personal account without my authorization!

I had been using ICICI Credit Card from last 18 months and I never missed the payments. Unfortunately, I missed payments on May and June and I cleared the complete amount on July on the due date itself. Since my another savings account was blocked I wasn't able to make the payment. But now even after making the complete payment, they're not unblocking my card.