ICICI Bank Complaints & Reviews

I am venkatadri, got icici creditt card in dec, 2017, my card number is [protected]. After that i tried to register my mobile number in icici atms but i am not successful. On 19.02.2018 i went to icici bank, champapet, karmangat, hyderabad for registering my mobile number. I submitted adhar & pan photocopies also. But still my mobile number not register why?

Please do the needful things

Thank you

I tried to withdrawn money from icici bank atm machine but transaction is not completed it show me unable to process the transaction and i do not get the money but the money is deducted from my bank account and i do not get the money amount is 20000 kindly refund my money back to my account i did the two transaction on[protected] at 4 pm and 4.1pm thank u

Dear sir/mam,
My account is deducted as smab charge continuously from aug.2017 to nov.2018 without any intimation neither through mail/phone nor through sms.
Bank should informed before deduction to customer to full fill of bank terms & conditions so i have withdraw rest money.
If i am not wrong kindly help me against monopoly of bank.

Thanks with regard
Niraj kumar
Cont. No.[protected]

It has been observed that some credit card unauthorized transaction happened using my ICICI back credit card [protected] @ the web site tidebuy.com. I received the SMS over the phone and also to my registered email saying “Your ICICI Bank Credit Card XXXX1007 has been used for a transaction o[censored]SD 644.77 at tidebuy.com(February 19, 2018; 02:21:53 hrs.). Available credit balance on your card is Rs. 2, 33, 514.02 and total credit limit is Rs. 2, 76, 000.00.”.

Immediately after 30 minutes of receiving the email I Called customercare card service and blocked my card and they forwarded my call to the credit fraud section and raised the complaint with the SR NO. SR[protected]. Since its credit card transaction, early notification is to avoid the payment, and the executive from credit card department made this as unauthorized and said I don’t need to worry about this transaction, it will not be added to my bill and said transaction is blocked.

Since I am into software too I know how cyber hacks happening in the current world Irrespective of that too it happened to me. I never shared my crard number to any unauthorized sites other than major websites like Amazaon, flipkart, peppery, uber and OLA.

As per the protocol from the bank I have been told to register the complaint personally by providing the necessary documents. Hence I am submitting this complaint along with my credit card Xerox, ID proof and email copy which I received.

For safer side I sent a mail to third party websited (tidebuy.com) and mentioned about this credit card fraud.

I already submitted the relevant documents to ICICI Bank, JP Nagar Branch, Bangalore India. Here is the attached acknowledgement and other documents i am attaching.

I neither shared my card details to any one nor orally informed. It's bank responsibility to maintain the security of customers. How do they allow transaction without any password or OTP. This is a chip based card bank should never allow unauthorized transactions without validity of the card. They said international transaction doesnt require any authentication. Just by entering the card number or CVV how they allow to use their own customer card for huge money transaction. then where is the question of security to our card, we are using our card at different place like medical store, hotels etc. they might just garb the card number and cvv number and disclose it to unauthorizied people for money.

Without authenticating any thing they made this transaction.

I realized this fraudulent transaction immediate after 30mins of transaction so I have asked to customer support and fraud department to stop they payment. It's bank responsibility not to encourage these kind of transactions.

I am requesting the bank to please cancel the transaction and take necessary steps.

Please request you to take the necessary actions and made this unauthorized transaction not billed. Still biller never approached the bank for payment.

I had purchased my Two wheeler motor cycle mh 27 AB 7773 in year 2005 I had taken vehicle loan from Icici bank branch AMRAVATi maharashtra I have cleared my all EMI I am not able to find NOC letter from ICICI bank you plz Issue me loan clearance & amp NOC letter earliest name Mahesh j Deshmukh Mobile no [protected] email id [protected]@gmail.com

Mujhe credit card dene ka wada krke icici bank vasai me gold a/c open krwaya gya jisme 25000 ka check liya gya aur baad me rajesh pandey ji aur bhanu singh ne mujhe wrong credit card application no. Diya aur 45 days baad mai unko call kiya aur bola ki mai apke name ka complain krunga tvi wo bole ki apka credit card cancel ho gya, jabki na hi mere pass sms aaya aur na hi call aaya aur mai online check kiya to application no. Wrong aaya aur na hi mujhe decline ka koi msg mila aur na hi koi bhi call,,, plz mere complain pe dhyan dete huye kuchh karwahi ki jay nhi to ye log aise hi aur logo ka a/c open krte rahenge aur unko bewakuf batate rahenge.

Icici bank doing fool of their customer by applying charges. When your interested to take credit card, they will come up with offers and later when your using will come up with this charges and that charges.

I have charged with auto debit charges 450 rs. And late payment fees 500 rs.
And this charges are applied for due amount of 2000 rs.
Worthless...!

Hello,

Icici has debited rs. 900 from my account in last 4 months without giving any notification to me, as smab charge & i was totally unaware of this.

Icici bank don't send any alert.

If you don't give notification about what's in customers interest... Then why you people send useless promotions & offer sms everyday to customers like us..
You can't send such important information to customers just becaz you are earning money from that.

Shall i go to consumer forum against this?

Regards,
Bhavesh baruwala

I have got call from agent regarding credit card he promised me so many things & told that after your first bill we will provide the gifts
And charges are adjusted in next billing cycle initially they told me thre is no charges for card no joining and no annual fees
But they charged me joining fees after 3 months also i have not received any gifts neither my joining fee is adjusted and that guy is fooling me. Please take action against such peoples person name is sachin [protected] who is contacting me i want my joining fees back and also promo offers which is promised

Kapil sangamwar
[protected]

I tried to withdrawal rs 10000 from pnb atm but i didn't get amount and the amount deducted from the account on 9th feb 2018, time 15:19 hrs. Transaction declined, got response from atm machine.

Registered the complain with sr nos.: sr[protected], i was to told to get update within 7 days, but there is no response until now. I didn't receive any information or amount.

Sir,
With due regards it is submitted that i had purchased icici tax saving bonds having following particulars:

Name of bond holder : swapna maitra chakraborty
The other details of the bonds are:
Option ii
Face value/bond rs 7025/-
Issue price/bond rs 5000
Deemed date of allotment 24/03/2000
Redemption date 24/06/2003
Interest rate na
Tax benefit u/s sec 88

Details of bondholder & bonds are:
Bond holder no:[protected]
Bondholder name : swapna maitra chakraborty.
Certificate no :[protected] no. Of bonds : two

It is further stated that i have not received any redemption payment against these bonds, which can be checked from records.
You are therefore requested to advise me the process for redemption of the same at an early date possible.

Swapna maitra chakraborty.
1c, south block, diamond tower, diamond park, p. O-joka, kol-700104
Tele:[protected], mob: [protected]

Hi, i have done recharge of 399₹ for jio payment my money was debited from account but i didn't got recharge. I have already talked with bank they said it's debited and jio team is saying payment was not received.
While recharging through upi i got a request from [protected]@icici for 399₹ and same is paid ref. Attached image.

Upi ref no.[protected]
Date and time : 17th feb 2018 9:48:15 pm.

Please take necessary actions and refund my money.

Dear sir, on 15th evening around 6.30 pm, i tried removing rs.500/- from an atm using my icici bank debit card placed at the arrival lounge of the domestic terminal at santacruz airport. A message appeared that no cash available at the machine to dispense, and the transaction stands cancelled. As a matter of security i pressed the cancel (Red) button and waited till the screen showed that the transaction was cancelled.

When i was in my residence around 9pm, i received four sms messages stating that an amount of rs.40, 094.94 (Including gst) were debited (By 4 separate transactions of rs.10, 023.60 each) between 9.12pm and 9.16 pm.

I immediately called the icici bank customer service and blocked my debit card. I was issued a service request no. Sr[protected] and was directed to give a filled in customer dispute form next day, which i did on 16th february at the icici bank dindoshi branch. Along with the duly filled form also submitted 1) my self certified copies of aadhaar card, front side of the blocked debit card. I was advised to get an fir lodged and submit the copy with the bank. Accordingly, i made a complaint and handed over a copy of the same.

I am informed it will take 19 days to do an internal investigation done. It is too long to wait for 19 days as it is hard earned money. Pls help to expedite.

Rajashekhar

Hi, i have done recharge of 399₹ for jio payment my money was debited from account but i didn't got recharge. I have already talked with bank they said it's debited and jio team is saying payment was not received.
While recharging through upi i got a request from [protected]@icici for 399₹ and same is paid ref. Attached image.

Upi ref no.[protected]
Date and time : 16 feb 2018 12:21 pm.

Please take necessary actions and refund my money...

Needed refund

I have done transaction throught my jio app via upi code. Recharge was of ₹398 and was given to icici bank having vpa ([protected]@icici) payment was done but i still don't have my plan activated.
Transaction date 18/02/2018
Time 9:50 am
Jio no [protected]
To - [protected]@icici
Upi reference id[protected]
I need my money back.
By seeing the number of complaints and no replies from the bank. If anyone wants to file a case against the bank call me anytime.
Call me [protected]
Name - shivlal borana

Hi team,

I received a message saying that an amount of rs.1899 has been deducted from my credit card for one assist. I don't want this plan any more i have received any prior intimation of renewal of this plan. When called one assist customer care they asked me to call icici credit card customer care and get the plan canceled when called icici credit card they gave me cpp customer number. None of them are ready to hear the problem and get the plan cancelled.

I want my money back and cancel this plan as i am now not interested in this.

One assist relationship no. 1729434
Mobile - [protected]
Email - [protected]@gmail.com

I tried closing the goal linked with my savings account.
Amount has not been credited to my savings account after closing the goal in iwish rd.
I wouldn't have closed if there was no financial emergency. Now the situation is worse and i've no source to resolve the issue. The inconvenience caused cannot be explained in words. Please consider this and revert asap.

Sir
I today on 17/02/2017 at 2:21pm recharged my jio no.[protected] with 399 rupees through my jio app by upi payment option by my vpa [protected]@ybl (Phonepe app) the transaction details are

Transaction id
Ici018b7c9c0bac4c7386abb7bf008d3e6f
The transaction status is successful but it was not received by jio and my no. Was not recharged.
I request u please refund my amount back to my account as soon as possible.
Thanks and oblige.

Dear sir,
I have one no. Icici only vimal vaatsalya bond, whose details are given below;-
Bond holder no. 0000001
Certificate no. 37762
No. Of bond - one.

Redemption date was 01.01.2018, but till now i have not received any notification from your end regarding the redmption process.
Kindly communicate me in the following adress.

Mohani kumari (Mallika)
C/o - late harihar pandit
Kamala bhawan
Beside hazi lodge
Thanapara
Pakur - 816107
Jharkhand
Email : [protected]@gmailcom

Hi,
My name is dishant jaiswal. I recently opened a salary account in icici bank, jorbagh branch in new delhi dew to my company requirements. After few days i received a text message that one assist plan has been activated for your account and after few more days a sum of 1799/-rupees was deducted from my account without my permission of even informing me. I don't need any such service. I just want my money refunded back as soon as possible
Account details

Account number[protected]
Ifsc code - icic0000286

Very bad experience for me as a customer from such a reputable bank
Thank you