Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 603

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
divyarns
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to update my international number

I have an account with icici bank for last 4 years and now i would like to change my registered mobile number from indian number to international number as i am in europe now.

Please advice what can i do, as i am not able to do any online transactions because of the otp issue.

I have been trying somehow to get it fixed from a very long time and now i have an urgency and need to get it sorted at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jagadish madiraju
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

while recharging to jio number money is debited but recharge is not successful

I have done this recharge using phone pe application by requested by [protected]@icici
My upi VPA is:[protected]@ybl
Requested id is :LIC[protected]
Upu Transaction id is:
ICIc22e66d09fcb4917b27e9bfb9516a0d9
I informed this to the jio customer care they said that your recharge is not successful you should inform this to id which is requested money from your upi by sending request
Please solve and reverse...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manas580ghosh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge unsuccessful but money deducted

Address:Kolkata, West Bengal, 700030

I have recharge my jio number through my jio apps via upi. Money is deducted from my bank account but recharge is unsuccessful. Please refund my money as soon as possible. It is very bad things of your services. I am very disappointed for this type of your bank service. Please check your transaction and solve this. Thank you.
No-[protected]
Amount-399
Upi - [protected]@ybl
Tr id-ici46a8998b6fa741c0bbdf968aa1a3e7a3...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
anandsingh_1
from Hyderabad, Telangana
Report
Copy

without information lien on my salary account.

Address:Hyderabad, Andhra Pradesh, 500047

Hi my name is b p anand singh i am having my salary account in icici bank a/c:[protected]. I have icici credit card xxxxx0005 with 30000 limit. Now including interest it is 37000/- since last 3 months i was not able to pay even a minimum about due of my credit card bill so icici credit card collection department has marked a lien of rs.11230 on my salary account. I requested them a lot even i sent a request mail for removal of lien from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ratul Nandy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized debit card surcharges (mcc 5541)

Address:Khordha, Odisha, 751024

I just want to ask one thing to icici bank ltd. That is their any private meetings between you and finance officials of govt. Or our prime minister, regarding this type of surcharges?. If so then i am okay boss, but i would be more happy if you list out some more hidden surcharges or charges for public awareness.
Look dear india is a country where all are great peoples and with helping nature. And in this regards if you are doing help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakme Solapur
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nominal repair of machine charged 10700/+gst.

Address:Solapur, Maharashtra, 413001

Hi team,
Im owner of yashraj associates,
Im using icic bank account and machine, when i complent icic merchant care my last 6/7 days payment has not reflected my account, they told me they are deducted swipe machine repair charge, without inform me. Im surprised nominal repair of machine charged 10700, +gst. So please help me and do the needful asap,
Mid; [protected].
Tid;88084154.[for reference]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dushyanth simhadri
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio4g/indiaidea@icic

Address:Nalgonda, Andhra Pradesh

Jio upi payment successful but recharge not done
I have recharged 448 via my jio app. I have used upi as payment mode. The payment was successful to [protected]@icici for 448 rupees but no recharge was not done. When i tried to call jio customer care they are telling that no recharge has done to my number, but my bank is saying that it has been successful to the upi address. Please help on this. Mobile no [protected]
And my upi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
haroon sumbhaniya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge fraud

I have done a jio recharge of rs.399 valid for three months and paid it via upi [protected]@icici on 25th january, 2018 at 9:12 pm using phone pe app. As i have read this upi is a fraud and my number was also not recharged.
I have called jio care and they haven`t received the recharge amount.
My transaction id is ici8bf3beb031f441d19e69874147f1dd2e.
Please refund my money as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hsushsb
from Kolkata, West Bengal
Report
Copy

redemption of icici only vimal vaatsalya bonds

Address:735101

Sir,
Icici only vimal vaatsalya bonds distinct no.[protected]
I have 5 bonds, status in respect of these bonds which was issued on 1st august, 1999 and redemption date 1st january, 2018.
Please advice the position at following address:-
Arun agarwal
Arun cloth store,
Din bazar,
Jalpaiguri-735101,
West bengal.
E-mail id:- [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gudupudi
from Mumbai, Maharashtra
Report
Copy

personal loan payment not recd

Address:Uttara Kannada, Karnataka, 581350

Dear sir,

My personal loan application no: 69729768/17.01.18 already approved for rs, 3, 45000.00 and not yet disbursed from mangalore.

They replayed for my e mail yesterday and told yesterday itself it will be disbursed.

But yesterday not credited any amount in my bank account.

Kindly look into the matter and do the earliest, because my house renovation work is hampered.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Spandan Raj Meduri
from Hyderabad, Telangana
Report
Copy

jio recharge to india ideas@icici from phonepe.

Address:Hyderabad, Andhra Pradesh, 500078

I made a recharge of jio from phone pe.. money deducted from my account but recharge is not done. Money deducted to [protected]@icici. Recharge is done on 26tg jan 2018.
UPI Ref :[protected]
Phone pe ref : ICI86476140defe407a87c813c722602b8b...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vasari Nagendraprasad
from Kodar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cpp card

Address:Warangal, Andhra Pradesh, 0870
Website:Google

Dear sir,
I haven't requested renewal the cpp. But your side renewal the my cpp card, i can't paid amount, this is irresensoble. Please cancel the my cpp card. Please cancel the complaint, without phone contact, how to renewal process doing. This is you mistakes.
Find the attachment
Regards
Vasari nagendraprasad
[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priya Bajaj Arora
from Amritsar, Punjab
Report
Copy

aadhar updation

Address:Amritsar, Punjab, 143001

I ve an account in icici bank in the name of priya bajaj. The account is more than ten year old. After marriage sir name changed priya arora adhar card name is also priya arora. So bank refused to update my adhar no in priya bajaj account due to sir name change. I don't have passport and marriage certificate. Per in govt bank and post office my adhar card accepted easily without any disturbance. Plz provide solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajitshukla50
from Sheoganj, Rajasthan
Report
Copy

auto debit return fee wrongly deducted

Address:345001
Website:Apply for Credit Card 3 Simple Steps ... www.icicibank.com

Dear Sir,

I'm using icici bank pletinum credit card from last 06 months. I made all the payments with out any issues.

But today is my payment due date i.e. 30 Jan 18 and total bill was ₹ 18614.26/-. Which have already paid on ₹ 7686.26 on 27 Jan and left over amount ₹ 10928 today. when i saw the current statement, they charged penalty under auto debit return fee and [protected]@18% of ₹ 450+81.
When...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
seemaCA
from Varanasi, Uttar Pradesh
Report
Copy

not seen of mutual fund unit in my demat account

Address:Mumbai City, Maharashtra
Website:icicibank

I have demat and on line trading account in your br. No in[protected] a/c [protected]. I have purchase mutual fund of three companies from money honey finance services ltd in demat form. However it is not seen in my demat account. Now i want to redeemed the said mutual funds and sent to concerned co. But it is regretted by said co. As it is in demat form and has to sell through demat a/c above information is already inform to your br manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjayprasad lala
Report
Copy

I can withdraw my salary

Address:Kolkata, West Bengal, 700103

I have carry 2 personal loan there two EMI due because my father in law dead and my father also dead so i have calling ur tool free no there some body teach me going to Kolkata collection office there are 31 chowranghee road Kolkata 700016
I am talk to mr debashish bhowmik he inform me due to my emi due i am not with draw my salary he inform me there are linn or what ever create my account so we cant withraw the salary
But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan Raaj
from Chennai, Tamil Nadu
Report
Copy

my last statement bill additional charges included

Address:Chennai, Tamil Nadu, 600044

My ICICI card number is [protected].
please cancel my credit card. this statement interest and payment fees not agree this for too high. you are fooling me.. please cancel my credit card..

last month statement extra amount decuded
i am paid Rs.1904 for last month due. but server mistake not reflect to my card but ICICI deduct huge amount charged. My due Rs. 1904 but you deduct more than Rs 1000 this for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandanmondal
from Talcher, Odisha
Report
Copy

debit balance

Address:764001

I am recharging by using net bankig at 27 Jan its failed at BILLDESK phase and debit that much amount from my account again like that on 30 Jan also that much amount debited from my account .But no any recharge I get .then I contact to care they say for waiting but still I don't get any amount of refund.Such a ### and fraud doing by icic bank .So kindly help me for getting my refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nabil s
from Hyderabad, Telangana
Report
Copy

dp charges fraud-icic232401501991

HI ICICI Team,

My account is debited with DP charges.I didnt do any logins of these sites.
even i dont have credentials to login.Still my amount from account is deducted without information.

I need my money back.Need to close these Demat account Immeduately.

my account number[protected]
my mobile num [protected].

need a quick reply from ICICI....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shr93
from Indore, Madhya Pradesh
Report
Copy

not giving pm awaas yojana benefit

Address:Thane, Maharashtra, 401107

Hi,
I have taken a home loan (LBTNE[protected]) from ICICI bank (approval date in Dec 2014 first disbursement in Feb 2015). later in Jun 2015, PM awaas yojana was launched. Earlier mira road branch told that we cannot avail benefit for one year due to recently revised interest rates. Now it's been more than 3 months we are going to the bank every now and then still they are not giving us the benefit. Mira road branch is saying it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy