ICICI Bank Complaints & Reviews

Inspite of repeated calls for cancellation of oneassist plan, my account has been debited for rs 1, 399 for oneassist plan without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap. Whenever i try to reach the customer care number provided, it is saying out of coverage area.

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
Thanks!
Bhargav lingamaneni
[protected]

May 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Customer(bhargav88),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

May 09, 2018

Updated by bhargav88 The money of 1, 399 has benn credited back to my account. In the very next week, this time 2, 049 has benn debited for the same plan without my approval. Better to close the account

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Address: Hyderabad, Andhra Pradesh, 500045

Website: www.icicibank.com

Rupees 782 and 43 has been deducted from my account as (Dp chgs till feb-18) dp charges on 02/04/2018.
I have never used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile.

Now when i check my account similar charges are levied every year. About 800 in june 2017 as well.

I need justice and my money back immediately. My account number is[protected].

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by [email protected] I have spoken to the customer care and they have given me reference number for the same SR[protected]

Apr 03, 2018

Updated by [email protected] Dear Customer, your Demat Account Closure request has been registered vide SR[protected] on 03-APR-18. It will be completed within 3 working days.

Apr 03, 2018

Updated by [email protected] Please process al my refunds for the DP charges ASAP.

1. 29th June 2016 Rs 575
2. 1st March 2017 Rs 805
3. 28th Feb 2018 Rs 826

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Ameer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 03, 2018

Updated by [email protected] I'm waiting.

Apr 17, 2018

Updated by [email protected] I got Message that the Account has been closed. But my refund is not processes yet.

One of the Phone banking officer has called me from ICICI BANK saying it will soon be processed.

Can you check with the concerned team and write back to me or call me at [protected].

Thank you.

May 05, 2018

Updated by [email protected] I'm waiting. How long is this going to take?

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Address: 500076

I am l pradeep kumarfrom my account rs.496.10 and rs.329.90 has been deducted from my account as ([protected] dp chgs till feb-2018 and [protected] dp charges till feb-2018 on march 28, 2018 and april 2, 2018)
Dp charges on 28/march/2018 and 02-april-2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 03, 2018

Musthafa Rin Pkm's response Please reply

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Pradeep,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 08, 2018

Updated by Pradeep Kumar Lingala I Had not received any reply from ICICI Bank till now.worst bank worst service by ICICI Bank

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M

Musthafa Rin Pkm

from Mannarakkat, Kerala

Apr 3, 2018

I'm transfer amount 7060 loan for car this amount not successful please refund my upi id [protected]@upi

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Icici money multiplier bond-0199-mmb-two
Date of allotment - 03.03.1999
Date of redemption - 03.03.2017
Face value of bond - rs.50, 000
Bond no.5029-547
Certificate no.2221
Name of bondholder - suchi vardhman kochar (U/g vardhman r kochar)
Distinctive no.2683

So far no communication from bank about the procedure to get the amount back.
Let us know the same.

May 9, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

ICICI Bank Customer Care's response Dear Suchi,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Jamnagar, Gujarat, 361142

I have a demat account in icici bank for 7 years now. When i checked my bank transactions and i found that there is one debit transaction 'dmc/in[protected] dp chgs till feb-18 — inr 826'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected

May 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Ashwin Shrivastava,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4y18a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400086

Hi,
My name is Dinesh Sawant from Ghatkopar, Mumbai. I bought a LG smart TV from Vijay Sales Mumbai on EMI.
ICICI Bank has debited 413 rupees on Mar 29 for not maintaining balance for EMI, but EMI date is 7th of Every month.
I contacted to the person who approved my EMI terms. He said we will resolve this but now he is not answering my call.

Please resolve this issue at the earliest.

May 8, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

ICICI Bank Customer Care's response Dear Dinesh Sawant,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ys6a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir /mam,

I am holding a saving account in your bank for the past 1 years. I wish to bring to your notice that an amount of rs 806 has been debited from my account on 02/04/2018 not executed by me. The fraudulent debited by rs 806 consolidated dp charges while i don’t have demat account and i am not using demat account and i was never login for demat account than why you are deducted my money.

The transaction came to light when i was traveling outside my room and it suddenly deducted without given any information.

My account details are:

Name:- madhurendra kumar

Account no:[protected]

Type of account:-saving account

You check my account’s balance status which reflects the transaction number and other details of the fraudulent transaction.

I request you to take up this matter urgently to help me recovery my money.

Yours sincerely customer,

Madhurendra kumar

May 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Madhurendra Kumar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu

Sir/madam i paid rs 5999 through my sbi debit card on 22/03/2018 at "mi home vijaya forum vadapalani" chennai 600026. However the above amount has been refunded by the shop owner on the same date via void sale voucher as detialed below.
Icicibank amar communicaton chnennai
date: 22/03/2018
mid : [protected]
tid : 62855037
batch no: 0001222n
appr code: 150363
rrn:[protected]
amount: rs 5999 void sale kindly check and confirm the status and arrange for refund pf the above amount to sbi account . Thanking you

Apr 13, 2018

Complaint marked as Resolved

there was some problem on sbi side only and it got resolved.

ICICI Bank customer support has been notified about the posted complaint.

Apr 02, 2018

Updated by damini das Sir/madam i paid rs 5999 through my sbi debit card on 22/03/2018 at "mi home vijaya forum vadapalani" chennai 600026. However the above amount has been refunded by the shop owner on the same date via void sale voucher as detialed below.
Icicibank amar communicaton chnennai
date: 22/03/2018
mid : [protected]
tid : 62855037
batch no: 000122
appr code: 150363
rrn:[protected]
amount: rs 5999 void sale kindly check and confirm the status and arrange for refund pf the above amount to sbi account . Thanking you

Apr 09, 2018

Updated by damini das i didn't get any reply from icici bank till now.

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Address: 600083

Website: icicibank.com

Transferred rs.30, 000 to city union bank via imps from my icici bank a/c on 30th march 2018.

Confirmation screen didn't appear but on clicking submit 30, 000 got
Debited twice and got message in my mobile as

"dear customer, imps txn ref[protected] for rs.30, 000.00 is timed out at beneficiary bank on 30-mar-2018 11:19:08. Txn status will be updated by bene bank in 3 working days."

"dear customer, imps txn ref[protected] for rs.30, 000.00 is timed out at beneficiary bank on 30-mar-2018 11:23:08. Txn status will be updated by bene bank in 3 working days."

Kindly do the needful and revert my debited amount.

Dec 10, 2019

Complaint marked as Resolved

Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Lakshmi,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xtuj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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L

Lakshmi Sethuraman

Apr 3, 2018

I have mailed yesterday itself but no response yet. Still not credited in beneficiary A/C and not refunded in ICICI A/C.

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Address: Bangalore, Karnataka

Dear icici bank, i am suraj sasi., how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 826.00/- deducted as dmc/[protected] dp chgs till feb-18. Stupid work by icici

No one has asked regarding that, with out explaining just deducted money, fraud cheating activities.
There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately.
My account number is[[protected]].

Request you to kindly return my money back.

Regards,
Suraj sasi

May 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Suraj Sasi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra, 411057

I have been noticing that posdec charge is being deducted from my account continuously for last 4 months and now it has been more than 5000 rs. I just want to know the exact explanation on the same why this was deducted without any reason. Even though i have sufficient account balance, they have deducted without any reason. If this is continue, i am sure i would not like to continue my saving account with such kind o[censored]nethical act.

May 14, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Customer (kr.princeku)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xydj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 741201

Sir, i have made transaction towrds rrb for gruoup d form fill up
amounting rs500 (Transaction id vin/rail/rbothdr/2018/[protected]/0) which
has been debited from my a/c on 8.3.2017 but unfortunatedly has not been
refelected the same on rrbboard. So i shall be obiliodged please refund
the aforesaid amount as early as possible.
mainak kundu [protected]
n. B =- im submittinfg the attachemnt for transaction evidence
Please refund amount as early aspossible.

May 3, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Mainak,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 600078

Website: www.icicibank.com

Icici bank ifsc icic0000077. My account has been debited 9000 and 600 without notice, while the atm card is with me and card got blocked after that. Nfs csh wdl is in info. The only problem is i am in germany now and can't get in contact with icici india. Hence, they are not even bothered about this incident when i mailed them. Icici security has been breached as i never verified these two transactions.
Sr[protected]

May 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Subash Chandra Malik,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 02, 2018

Updated by Subash Chandra Malik Hello ICICI,
Thank you for responding back within minutes of my complaint. Highly appreciated for quick response.
As I have given the reference number (SR[protected] above, you might have already followed the incident through proper channel and understood the severe damage to my property under under previleged bank. If not, then kindly follow up and reply me through registered email ID about current status.
I am stating it 5th time, I am in Germany now and cannot come to India to represent myself at my branch with IFSC ICIC0000077. Please file a complaint that two transactions dated 31 Mar 2018, happened within span of approx. 1:30 hours gap without any approval (OTP, PIN, CVV, as ATM was all along with me in Germany).
I want the details of these transactions given to my email ID if you cannot connect to me. Please add India ISD code before dialling my number. If I am unreachable on the registered number, look at my recent email and call my new germany number. I cannot do more than this at this point. As you turned down my request of putting a represenattive in India. This I will take it a FRAUD from ICICI bank against salary account. I am stating agian, this was a salary account for 3 years. I never faced a problem. As soon as I resigned form my Job, ICICI started some magical way to handle my account. I dont have time to deal with this seriously, anymore. It is just mere frustation. Thank you. Have fun with Rs.9600. Bye.

Apr 26, 2018

Updated by Subash Chandra Malik Yes, Thank you ICICI for promptly replying me and solving the case with immediate response. I got the amount back and found that it was a skimming fraud. Thank you for helping me out. Please make sure, in future, people should not face this kind of situation again.

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Address: Chennai, Tamil Nadu

Hi i got a bad experience from icici bank on 31st early morning.
I kept aside 5000rs for my rd account in icici and i can see when i woke that the main account balance as 2271. I don't understand what charges you are taken. I have attached screenshot also. I only used this account for rd. It's a salary account and i don't know why the hell you are taking money like this. I need it to be rectified immediately otherwise i have my companions and assistants who is currently using icici and everyone definitely going to switch to other bank. That's for your kind information.

Notable:- you didn't send me an sms stating that you have deducted amount from my bank account. Why???

May 17, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

ICICI Bank Customer Care's response Dear Vinan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team.

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Address: 600073

On 30-march-18 i got call from these numbers [protected] [protected] [protected] [protected] [protected] and [protected] from rahul sharma. He told me that he have gift voucher from icici bank and he asked me my debit card number and my atm details. I thought without the pin number money will not be debited and i gave him the details. Suddenly they deducted 8, 100.77 rupees from my icici bank account for vin/moto tpsl. I called back to the number [protected] and to my strange he picked the call and said that he will held that amount for 14 days and he will refund me this amount after 14 working days.

I have complained in police station and policeman also spoke to him but police said they cannot trace them.
I don't understand why bank is not taking any action on them as he continues to steal money from many people.

If the same fraud is happening repeatedly why the icici bank is not taking any serious action?

That guy is still talking on phone but police and bank people are unable to catch the fraud.

Please help me how to approach and whom to approach to get my money back.

Thank you

May 16, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2018

ICICI Bank Customer Care's response Dear Ghouse Mohiddin Syed,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xly0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I recharged my reliance jio number through upi on tez app in the month of november, december and january. The upi merchant was [protected]@icici. The amount deducted from my bank account but no recharge was done on my number. Here are the details of those upi transactions:-

1. First recharge
Date: 27 november 2017 10:37 am
Upi transaction id:[protected]
Amount: rs. 358

2. Second recharge
Date: 6 december 2017 10:04 am
Upi transaction id:[protected]
Amount: rs. 358

3. Third recharge
Date: 18 january 2018 10:24 pm
Upi transaction id:[protected]
Amount: rs. 399

ICICI Bank customer support has been notified about the posted complaint.

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Address: Mumbai City, Maharashtra, 400068

— hi sir/madam

Am a icici bank customer. Yesterday[protected] ecsrtnchg charged rs580.11+ tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount. Thank you

Ecsrtnchgs120318_sr[protected]gst = inr167.12 + 412.99 = inr580.11

May 1, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

ICICI Bank Customer Care's response Dear Artching888,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xe61) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I received an message from icici bank stating that rs. 1, 899 have been deducted from my account for one assist. This has been done without my permission. I would please request you to cancel the request and refund the money back. And please make sure in future if want to deduct money in the name of a policy atleast have the courtesy to ask first and then implement it. Hoping to get my refund and my request cancelled for one assist

May 15, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2018

ICICI Bank Customer Care's response Dear Jasleenchadha,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xe5o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 380015

In my icici accout no, rs.29.50 debited as "rwdrdmfee/[protected]/14-02-18". I did not redeem any points from my debit or credit cards. How could you debit money from the account without any information?

Kindly confirm the transaction details to recover the debited amount as well as little bit care while using online transfers.
Any help would be appreciated!

May 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2018

ICICI Bank Customer Care's response Dear Dipika Saxena,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4x6l4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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F

Faisal Sayyed

from Pune, Maharashtra

Oct 5, 2019

Same happened to me as well, rs.29.50 debited as "rwdrdmfee/[protected]/30-09-19".

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Address: 400060

Website: www.icicibank.com

I have taken personal loan in the last year for business and because of notebandi, gst im totally lost and im frustrated and getting too much stress when bank is giving call for payment and im not able to payment so i will take help of my relative to get the payment done but they are helping only to pay 30 percent of amount what i will be able to pay so need help to get out of this stressfull life.
Need update for complaintas soon as possible as bank had already bounced 2 cheques of mine and this month im putting settlement till tomorrow i want to get reply loan number is lpmum[protected]

And icici prudential insurance is also there so kindly consider the amount as a settlement which is with icici pru policy number is 18195670 amount with icici pru is 72000 rs
Lpmum[protected]

May 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2018

ICICI Bank Customer Care's response Dear Customer (mahataziz),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 07, 2018

Updated by mahataziz im earning only 10000 Rs and will not be able to do the settlement so this is my request to get the ICICI pru policy amount to be paid for the Personal loan amount

May 03, 2018

Updated by mahataziz still my complaint is not resolved kindly help me with my icici pru policy amount of 72000 Rs to pay my personal loan dues

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 603

oneassist plan

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charges on my account

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icici bank dp charges - 57325610 dp chgs till february 2018

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money multiplier bond redemption

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dp charges - unauthorised

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413 amount deducted as ecsrtnchgs

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fraudulent transaction dp charge

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refund of money to my sbi account

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imps fund transfer-timed out debited but not yet credited

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money deduction without any prior notice

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posdec charge wrongly deducted

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refunding of wrongly debited amount by icici

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cash debited without my approval

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debited amount without knowledge

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amount deducted from icici bank debit card to vin/moto tpsl

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upi recharge of reliance jio

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ecsrtnchg charged rs580.11+ tax... i don't know what the charges ecsrtnchg

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one assist money refund

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icici bank rwd rdm fee on 30.03.2018 against 14.02.2018 date

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personal loan settlement amount is too much

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