Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 3, 2024
Complaints 23617
Resolved
14252
Unresolved
9365
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 602

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swapnil Suryawanshi
from Bhusawal, Maharashtra
Report
Copy

the amount deduction through upi.

I have recharged a jio number on Myjio app through UPi option. It made me to pay 449/- rs to [protected]@icici. When I clicked on yes, the request for payment of rs 449/- rs was received on my phonepay account. So I have accepted the request to pay 449/- rs to [protected]@icici. When I contacted customer cares of jio and phonepay, both said me to contact to [protected]@icici. What should I do now? I have lost my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohammad Wasif Akram
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly charged dp amount

Address:Pune, Maharashtra, 411014
Website:icici banking

I just randomly went through my e-statement and saw a deduction of inr 826 dated 25 jan 2018 without any notification sms/email.

I am loosing trust on icici bank whether my money is safe here or not.

First of all, my demat account is not active and i am not using it.

Secondly, demat account was free of cost (Though i opted out having the demat account). At the time of opening demat account you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MODEM NARAYANA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failed but amount deducted

Address:Hyderabad, Andhra Pradesh, 500050

First time received mail l from bank
You have made an online payment of inr 1000.0 with transaction id [protected] towards payee techprocess solutions ltd pg from your account xxxxxxxx1179 on feb, 02, 2018 at 13:49 hours.

Second time again paid my fee
Ou have made an online payment of inr 1000.0 with transaction id [protected] towards payee techprocess solutions ltd pg from your account xxxxxxxx1179 on feb, 02,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amam arora
from Gohana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge not successful

I have done this recharge using bhim application by [protected]@icici
My upi vpa is:[protected]@upi
Requested id is :[protected]@icici
Upu transaction id is:
[protected]
I informed this to the jio customer care they said that your recharge is not successful you should inform this to id which is requested money from your upi by sending request
Please solve and reverse money as quick as possiblebr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarnath Gupta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting to deactivate my one assist policy plan.

Hi,

I am a customer of icici bank and i want to deactivate my one assist policy plan as i'm not interested in that policy anymore and i would not like any renewal. So i would like it to be deactivated asap.
Please find the below details regarding one assist policy plan.

One assist relationship number: 1733144
One assist id number: sr[protected]
Registered mobile number: [protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
leoshubho
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transactions by icici

Address:410222

I had made recharge for jio through upi but the money was diverted to one of your upi account instead of recharge.
Please refund the money.
Also, take against this account as i see they have been active since long.
This seriously not done, how can a national bank be so venerable. As a national bank, you should verify you customer well. Also, this fraud has been going on for sometime and there have been multiple reports,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anilsinha20091969
from Shrigonda, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transaction failed but money is not credited back in my account

Address:411027
Website:www.icicibank.com

I have made a transaction of 2 lacs on 29 jan 2018 but as soon as i pressed the submit button for online transaction, icici bank site displayed the session timed out. When i checked back, amount was already debited.

I contacted icici customer service and they said that the amount will be credited back in my account within 2 days. After two days, i contact again icici customer service and they gave me a service ticket and asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikita Dhiman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money from account

Address:Mumbai City, Maharashtra

They deducted nearly 1100 rs from my account under heading dcardfee jan18-dec18+g36gst. Why was i not informed of any such that thing? Nor they gave any explanation about the same. How can you deduct money from people's account without giving any reason? Also, they keep making deduction without informing about anything. How long will this carry on?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anusha Abbigadde
from Vepagunta, Andhra Pradesh
Jul 9, 2021
This thread was updated on Jul 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but order not placed

Address:560067
Website:Indiaideas@icici

On 1st feb 2018 while online shopping in ebay i selected upi payment option. Rupees 400 money was debited from my account and sent to [protected]@icici but order not placed.
I have contacted ebay customer care they said they have not received money yet.
So this indiaideas took away my money.
I have enclosed my transcation and account details down.
Please return my money....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
from Dharmsala, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge not done but cash debited from my account

Dear sir
Plese find the attached file
My jio number recharge not successful but money is dedicated my acount my jio number
[protected]
Transfer id[protected]
Date -31/01/2018
Time -15:38:06
Remark - collection-pay-request
So please refund my money in
My account

Thanks regards
Satyam katiyar...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kakoli banerjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding jio recharge

Jio recharge faliured using PhonePe.
Some [protected]@icici have requested through phone pay to send Rs. 399/- by clicking a site given as http://phon.pe/0m4hwxzi to recharge my jio no [protected].
As I clicked on the said site an amount of Rs. 399/- instantly debited from my HDFC Bank a/c. but recharge not done.
When I tried to call phone pe customer care they are asking me to cancel through the said link through which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
paramswami
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not received beneficiary account neither was refunded back to my account.

Address:Pune, Maharashtra, 411038

I transferred rs 25000 through imps on 31st jan at 7.50 am from icici a/c to axis bank a/c.

Transaction remark : mmt/ref[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.25, 000.00 is timed out at beneficiary bank on 31-jan-2018 21:04:52. Txn...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
snpjnvgit
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge of jio number not successful

I have recharged my jio number [protected] on 30th january 2018 through upi through my sbi account, but i have not got any recharge on number nor the amount debited is returned. I have contacted my bank about this matter, they are telling transcation from their side is completed so please look into this matter seriously and return the amount debited. I will be attatching the transcation reference number with this statement. The transaction...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rkbairwa7
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction of amt

Address:Ahmedabad, Gujarat

Bil/[protected]/pgmib-/[protected]
0543

This bill amt is per month wrongly deducted from my account.
I have not listed any bill for this deduction & i don;t know really that for what purpose the amt is continuously deducting from my saving account.
It is requested to u that plz reverse my debit amount for this payment & stop further payment from my account directly.
Thanks in advance.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surabhi Mallesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unlocking my debit card for online transactions

How do i unblock my debit card for online transactions from my registered mobile number?
My online transactions got blocked with a text saying - dear customer, due to security reasons, your icici bank debit card is blocked from 3d secure online trxn on 2901. For dtls, pl call customer care.
I was my mistake of having entered the ipin twice even after asking for an otp.
So when i call up the customer care numbers, after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deependra Sirohi
from Muhammadabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my original documents lost

Address:Ghaziabad, Uttar Pradesh, 201014

Hi,
I have taken housing rs 6 lacs loan from icici bank, which is paid and closed in may 2017.
When i have visited to bank branch to collect my doccuments, i was surprise to know that, bank has missplace my documnts,
After that i am chessing bank people, but they are not giving me any proper answer since last 8 month.
Now pls suggest me, what to do next

Regards
Deependra sirohi
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sujaykumar ramappa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indiaideas@icici jio recharge failure

Address:582116
Website:www.jio.com/Jio/portal/myAccount?_adf.ctrl-state=2zkzphnes_4&_afrLoop=3913187012965401#!

I have Recharged my jio number with rs 498 using upi id, i didt get any update of recharge as [protected]@icici didt approve payment even after deducting money from my account.now when i call jio customer care they are not taking resposibility so as the upi please resolve this, following are the details about my transaction and upi id.
upi transaction id[protected].
upi id [protected]@upi
kindly refund the amount as soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Savio Oswald Pereira
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fd

Address:South Goa, Goa, 403706

In 2013 i was need of credit card to germany. N ur manager made to do fd. But it was paying 50 thousand every year. I asked him that time n no answer. I head him clearly saying bakra aaa gaya. Than i left india but when ever i came down i was told manager not there. I have account.in recent i heard this fraud. I need my 50000 back i will provide u with more details my name is saviour oswald pereira. My email i'd is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshpatil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nps account photo and signature not updated...

Address:411017

I had opened nps account with icici bank in july 2017. I had submitted the nps form with icici bank on october 2017. I have saving account with icici bank. I am not able to make any contribution in nps as my nps account was deactivated.. I had contacted icici branch pimple saudagar 3 times. But till now even no one was able to answer me how can i activate my account and contribute in my nps account.

Also when i tried to transfer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
salmankhanpathan
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge successful but payment deducted my account

Address:Hingoli, Maharashtra, 431701

Jio upi payment successful but recharge not done i have recharge 449 on 30/01/2018 via my jio apps ([protected]). I have used upi as payment mode. The payment was succesful to [protected]@icic for 449 rupes but no recharge was not done. When i tried to call jio customur care they are telling it has been declined, but my bank is saying that it has been successfully paid to the upi adrees.
Please help on this.
Jio number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy