Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 605

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kiran Uphale
from Mumbai, Maharashtra
Report
Copy

money was deducted but recharge was not done

I had done recharge on my jio number [protected] via phonepe upi. Money was deducted from my account and sent to [protected]@icici but recharge was not done. Jio customer care said that they didn't receive any recharge amount from [protected]@icici upi. Please refund my money to my account. Transaction details are in screenshot....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ayushmohit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge fraud

Address:110078
Website:ICICI

This is regarding a transaction made to [protected]@icici for amount of 349 rupees for jio recharge via phonepe upi app. This merchant here has bad history of defrauding customers time and again. Apart from raising a complaint here i would be raising complaint with banking ombudsman as well. The repeated transaction failures in various utility bills of various customers makes it icici's liability as well and they would also be charged for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shushobhan Nath
from New Delhi, Delhi
Report
Copy

icici debit card blocked for online transaction

Address:Ghaziabad, Uttar Pradesh, 201014

Hello icici customer care,

There is no way to talk to a representative through the ivr. Please unblock my card for online transactions. The card got blocked for online transactions after 3 wrong tries of 3d secure pin during an online transaction.

Please get in touch with me to resolve this issue, i can be reached at [protected].

Best regards,
Shushobhan nath...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Sisodiya
from Satana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not successful. amount deducted

Icici bankjio recharge failure

Submit a complaint
I have done jio recharge of ₹498on 26 jan 2018 (10 am aprox.), using upi option after which my money get deducted from ani sbi bank account to indiaidea. Icici. But, my recharge was unsuccessful. My amount will be refund into my account
My jio number is [protected].
Transaction_id-icicac4e114bad249f8a[protected]bb19a
Jio number-[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Murtaza Singapurwala
from Kolkata, West Bengal
Report
Copy

redeem of icici only vimal vaatsalya bonds

Address:Kolkata, West Bengal, 700046

Respected sir/madam.
I have a bond with the details
No. -0000001
Certificate no. -50678
No. Of bonds -1
Date is issue[protected]
Redemption date[protected]
I want to know how i should redeem this bond. Please respond
Please help me in this matter as i don’t have any knowledge of it.
My address
23p dr. Ambedkar sarani
[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravindra Bhat
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted amount for wpp-sr520176054-new policy

Address:Bangalore, Karnataka, 560066

I have been deducted an amount of 1, 899.00 on 11 jan 2018 with the details mentioning: wpp-sr[protected]new policy. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

Utter crap of icici bank to do such activities without my consent.
Revert the money back to my account at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurgaon, Haryana, 122002
Website:icicibank.com

Hi, on 24th jan around 5am i had to withdrawal 500rs. I accidentally used my credit card which looks same to my debit card and i have same pin for both.
I called icici for the same. First guy said he's from different dpt and hung up on me, second executive reset my call and which brought me to initial menu, third guy did not know much about and hung up one me forth lady (Shreedevi) argued, she was belligerent and hung on me. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Viplav Singh
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money

Address:Saharsa, Bihar

I was making jio dhana dhana dhan recharge offer online payment on[protected]. It was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Phone pe app wnen i logged into upi app i found one notification requesting rs.399 which was my recharge amount. It was [protected]@icici, when i transfered 399...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
D
drajs02
from New Delhi, Delhi
Report
Copy

credit card fraudulent charges

Address:Mumbai City, Maharashtra, 160030
Website:icici.com

I own a credit card of icici bank since last 5 years. Last month (December 2017)i got an email from ICICI bank stating that my card is eligible for some festive emi offer to which i have to message EMIFESTIVE from my number on the specified number in the email. I showed my interest for the offer and messaged 3 -4 times. I even placed a call on the ICICI customer care number. They assured me that the concerned persons will call me.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruti Ojha
from New Delhi, Delhi
Report
Copy

unusual deduction as dcardfee

Address:110091

My icici account number is[protected] and i have been charged rs 588 in the name of dcardfee. I never heard of it, nor it has been deducted earlier.
Is this some kind of a new strategy icici bank has come up with, to loot people of their hard-earned money?
Please provide the details of this deduction with a valid explanation as to how do you hold the right to deduct money from the account holder's account like this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pbitra mohan sahoo
from Bhubaneshwar, Odisha
Report
Copy

jio recharge was not successful 399

Jio recharge was not successful, I was recharged 399 rupees pack applied through my Jio app, But payment through BHIM APP upi transaction money was sent to [protected]@icici and recharge was not successful but money deducted from my account, The transaction id is[protected]
Please give my cash back to my account
My Jio number - [protected]
Date-23/01/2018
Time- 17:28:44...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kvkdeep
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent online transaction

I would like to report a serious fraudulent transaction from my savings account[protected]. Iam holding account in icici bank. I had recieved an sms saying that an amount of 3000/- was spent using debit card of account*3847 on 17-01-18, same message i got again &again total i lost 9000/-request to pls take this into serious consideration and help me refund back.
I never disclosed the details of debit card to any body. But how thief...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjeevkumar Naik
from Bengaluru, Karnataka
Report
Copy

pre closure issue

Address:591263

Name: Sangita R Wategaonkar. took CAR Loan at ICICI BANK Br: Bhoj
Tal: Chikodi, Dist: Belgaum, Karnataka State. in 2014 and and I have deposited amount Of Rs 2, 00, 000/- in my Loan account on[protected] and now i would like to close the loan but Bank peoples are not debited my amount which i have paid on[protected] and now they are considering to debit amount at the time of closing my loan, then i asked for interest on my amount of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tamanna parveen
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misguide for taking loan

Address:Kolkata, West Bengal, 700024

I applied for the home loan through online. I also got calls from the icici bank.. They said ready your documents our excutive will collect from you... Firstly they said..in your documents.. Your 3 months salary slips‚6 months bank transaction statement, adhar card, pan card, 3passport size photo, loan processing fees through cheque.
Again after 5 days they call and said no we require 5 month salary slips and 1year bank transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skan01996
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aadhaar number in icici bank not getting updated

Address:Hyderabad, Andhra Pradesh, 500072

I have been trying to update my adhaar number in my icici bank accounts since nov 2017, each time a service request is created and it remains in open status. I called the customer service center and they raised another service request which is also in open status.
I visited the branch with all the documents and they also opened another service request which is in open status.
No one is able to give an answer about what is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarangan50
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

neft transfer wrong transfer

Neft transfer of rs 50000 was wrongly sent to account no[protected] with
Preet vihar delhi branch on 22/1/2018 instead of account no[protected] s smitha from kodak bank aundh pune. The complain has been routed through kotak bank. I request you to revert back the money to kotak bank which was posted wrongly and also send me contact number of preet vihar, delhi. We tried reaching the branch but unable to connect
My contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrilak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount even though tickets are not confirmed

Address:560103
Website:just dial

Hai this is srilakshmi.
Phone number: [protected]
Email id: [protected]@gmail.com
Date of incident: 24-jan-2018
I tried booking movie tickets using net banking.
I went through the mall website "soul spirit central mall, bellandur bangalore".
When i tried booking movie tickets, it got redirected to justdial website.
I made payment through icici net banking and then the browser kept on loading...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shailaja Nistala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

a representative from credit card recovery department

Address:Mumbai City, Maharashtra, 400001

Dear concern, my credit card is overdue for which i have been paying the minimum payment for quite sometime. Yes i do agree there was delay in payments and the amount was less aon a few occasions.
This representative of your who says his name shashikant calls me regularly and speaks very rudely, arrogantly and does not listen. I have earlier requested to change the representative and i was assured that he will not call or he will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but jio recharge not done

Address:Angul, Odisha, 759145

I recharged my jio no [protected] with rs399 via bhim upi having txn id[protected] on 21jan 2018 at 9:24:54am. When i talked with jio care they are
Saying transaction is unsuccessful. But my account has been debited rs
399. What shall i do? Please do something.

(Reply o[censored]pi support)
Dear sir,

As per our records, amount has been credited to the merchant icici bank
Account.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Kumar89030
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

two wheeler loan

Address:560040

I have cleared my two wheeler loan no LEDEL[protected] but it showing it is still 38000 overdue from2008 but I have cleared and have also sold the vehicle to another person and it as it has already transferred to another person but it is still showing that your loan is pending why is it showing like that where should I have go to cleared this issue please resolve the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy