ICICI Bank Complaints & Reviews

I have been charged rs 245 as mab. I was not informed about the mab charges when i had got the account opened. I had opened a student account. I want a refund of my amount or want the account to be closed immediately.
I have been cheated multiple times by icici at the time of providing me expressions card which they claimed to be free but deducted rs 800 from my account.

This is to bring to your notice that I Ms Meenu Ramesh Shinde Icicibank account holder of account no[protected] deposited cash Rs 2, 50, 000 in denominations of 500 old notes on 11 Nov 2016 at MIDC Branch Icicibank. At the time of deposit teller confirmed the amount and also returned me the extra 500 rs note from the bundles .I received deposit slip with stamp from bank, even I received auto message from Icicibank 2, 50000 credited in my...

Hi,
This is anil saini branch manager icici bank ltd nawanshahr 144514 punjab. I have sent an parcel dated 05.011.2016 vide pod no.[protected] for saharanpur 247001 but the same still not delivered and regarding this i have lot of time i have asked/visited to your branch office but they are not able to search my courier. Request you to please look the same on priority otherwise i will go to consumer court with my complaint.

This is pathetic that a person is not getting the refund, and your employee doesn't have etiquette to speak to the customer, ms. Rekha (Gurgaon). After spending 26/- in a call in which your employee was just confused, what should we do when we are supposed to get a refund. Call the merchant, the mid person (The app from where we booked) and then the bank where the employees doesn't have etiquettes. We know that one needs to recheck the information but not that non sense way as she did. This is pathetic and not expected from icici.

I got a message from where i was supposed to get the refund, then i'll be getting the refund with 7 working days. Now after 7 days when i called the merchant they said that we have refunded your amount and they gave me the transaction ids. I told this thing to ms. Rekha thrice, what she said in reply, "to apko pehle phone karna chahiye tha". How the hell on this earth will anybody know that for getting a refund you have to call everybody on the first day itself, even the bank that, "dear bank, i am supposed to get a refund. Please give it to me". She was behaving as if she was doing a favour to me.

Ms. Rekha - just not recommended for the work she is doing, terrible she is.

Dear Sir/ Madam,

I got a fraud call in behalf of icici bank from Mobile Number - [protected] regarding my Credit card verification they asked my card no and CVV number to redeem balance reward points to my account.and they initiated a transaction of INR 8899.00 at Crazylook on ICICI Credit card of ending with 1003. after that they called me and demande to share the OTP number with them but I had not given the same also they told me that we will redeem all my balance payback points. i[censored] r not provide the details. Post that when i asked that lady employ ID and Name she told her name is Priyanka and employee ID is ICICI 000946.

My request is to track this number and take some necessary action, so that any other people may not suffer from this type of fraud.

Best Regards,

Tirthadyuti Bhanja
Mob - [protected]

I have a kirana stores named "Vipul Kirana Stores" in dahegam since last 45 years. I have to open "current account" in icici bank dahegam branch, and callmr. Vismit but he didn't respond quickly at least 5 days then i went dahegam branch and meet mr.sunny. he suggested to contact bhaumik and i meet him. He fill my form and took my opening check and say its open in 3 working days but today its almost a week and no response from anyone from dahegam branch...please open my account as quickly as possible bcoz this situation reduced bank image

Dear sir,

I got a call from icici customer call[protected] pankaj) at 12.15pm today. 15 days back someone misused my credit card & transaction made of rs.19500. So we are return back to you the amount in your account. So you want to confirm your debit card & credit card number (16 digit). So i given the number after it debited rs.12000 from debit card & rs.14000 from credit card.

Someone tracing my account. He told me the exact balance amount in my account & credit card.

Please do the needful.

Kindly hold the transaction and give the contact number with ip address.

Kindly take the action to that executive (Mr. Pankaj). As of now he debited rs.37000 in my cards.

Dear sir/madam,

I am an account holder of icici bank for past 9 years. I am not using my account for past one year. Because i got job in other company which provides me salary in cash. On 17.11.16 my a/c balance is rs.15051/-. But when i check my balance alert through mobile & net banking i saw a charge of rupees of rs. 689.94/- in the name of smab chgs-oct16+stax 89 date 17.11.2016.
My account no is[protected]
Mobile no - [protected]
Email. Id : saminayab. [protected]@gmail.com
A/c holder name : nayab shaikh

Dear icici bank customer care team, pls let me know this amount deduction will returned back to my a/c in the sense, i will use this a/c continuously otherwise i will cancelled this icici bank a/c. Within this week. I have lot commitment in the money.
Thanks & regards
Nayab shaikh

I went to the atm of icici near alambazar opposite narayani cinema (Atm add: narayanpur 13 no wardop) and attempted withdrawal thrice but did not get the cash instead the amount of 2000 inr deducted at 13:41 today[protected] and showed process code 72 unable to process. At first attempt i typed wrong my atm pin but in the second time i got all right but did not get cash so i tried 3rd time but this time atm showed that maximum amount reached. My account number is[protected] with united bank of india alambazar branch. Plz take necessary step so that i can get my cash

Hi,

There has been a lien mark on my account pertaining to other financial products related to other account.

As per RBI guideline, It is completely inappropriate and bank has no right to do so.

Here are the details:
https://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=171#8

Executive Summary Content No. 3/V.

Regards,
Mitul Mayank

Dear Sir,
I'm Vandana holding ICICI savings account for past 3 years. A/C#[protected] in marra thalli Bangalore.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

17-11-16 MABChgs-Oct16+Stax00 Dr. 525.49
10-11-16 MABChgs-Sep16+Stax3.113.11 Dr. 168.80br...

Transferred to account number[protected]

correct account number[protected]

account holder name Rasheed Abdurr.

Branch MUMBAI -Û CBD BELAPUR

Bank Name ICICI BANK LIMITED

Transferred Date 15 15 Nov '16

As per my last complaint no 1426338 on dated 13th of Nov. Same thing happened today also. As per RBI rule which stated on web as well as it announcing in tv channels also by RBI people that for depositing in own account you don't need to attach a photocopy of the ID proof you just have to carry the same and show to bank when asked. Even that the same person came to check my details today and forced to attach the photocopy of the ID. The leady branch manager also supported him and inform the cashier not to accept the cash without photocopy. I just want to know is this a rule made by this bank people because no other bank is asking the photocopy for depositing the amount on your own account they are just verifying the ID.

This is to inform you that the bank employees including security guards are illtreating customers at Badlapur branch, Dist-Thane. Pin(421503).
People with bigger accounts are being let inside without any queue. And when asked about this illtreatment with others, a lady caMe outside and said this is banks policy. She even threatened a bad tempered guy to cancel his transaction and account.
Ms. Chanda Kochhar, i hope you earn good money but think about those who have done night shifts and are standing in the queue. Very soon i would be closing my saving account from your bank and even will not refer anyone to have an a/c with your bank.

Res. Sir/madam
To day I had been @ Icici bank, Vaghavadi, Bhavnagar- Gujarat alongwith my wife.
I was to exchange only 4000 inr currencies for inr 100 or 2000 notes.
I was in bad need of it.
The branch manager has stoped us (me & my wife) to enter the bank though I have requested repeatedly the branch head ! excited with me & my family.
As I think exchange of 500 & 1000 notes at ICICI bank is a statutery & moral duty of the branch head.
Please do the needful & help us to resolve.
Can a branch head is empowered to issue an order for not exchanging the currencies & put out a senior citizen husband & wife out of bank in a rude / uncivilized manner
Thanks.
Mukesh S. Thakker.
SA Ac no.[protected]
ICICI BANK - Bhavnagar . GUJARAT.

Hello sir i am frustrated due to the behavior of bank employee mawana road branch. I have a current account in your bank with account no:[protected]. I had placed a request to open a account with your bank executive Mr Rohit Singh([protected]) in which I had clearly indicated that I will need the facility to transfer funds from my account and I also need a check book. But while updating my application in the system in my account he forgot to provide both the services to me. Now I have not received a check book and I am unable transfer fund through my account. Now I cannot perform any operation due to the mistake of your bank executive. Now instead of solving my problem your staff is misbehaving with me. I am a 100% physically handicapped person. If they are treating me like this then I can imagine how they might be treating the other customers. If my problem is not sorted out at the earliest then I would be forced to take a legal action against your bank for causing me mental and physical harassment.

regards
prabhakar singh pundir
account no.[protected]

Net banking issue on my newly opened savings jointly opened with delay account. It was working for 2 weeks and suddenly stopped.
Iam able to log in however get a message saying, no account is linked to the user ID.
Wrote closed to 15 mails so far and waiting for the last 20 days for resolution.
My contact no is [protected]...

Pls resolve and confirm

Regards,
Suresh
[protected]

I deposited 15000 rupise on date 5/11/16 for New shaving a.c. but my a.c. was not active on this date am verry irritate of this bank and branch hm apne hi pass Ke ke liye presan ho rha hu Kya kre koi Sunta hi nhi hmare a.c. no hai[protected] and my customers I'd is[protected] plese solves my problem am not bee patient for your organization i[censored] can not active my a.c. so plese give me a notice after that I will Chang icici bank

Hi,
This is rajmohan singh, as received mail from your side, regarding the credit card purchase, i am clearly writing here, this is not my card number, even i have not apply for any icici - credit card, never apply for it. Some other mails i have received related to the same as below -

In below screenshot - this mail is not for me, name is different, but why it is coming at my mail - id.

Please cancel it immediately, otherwise i will take legal help.

Sir,
my name is manoj kumar. I have ac in both icici and kotak mahindra. on Oct 12 2016. I try to send rs 15000 from my kotak bank to icici bank.
I do one mistake in typing one digit of my icici bank account.
my icici account is[protected].but i wrongly type as[protected]. so, my money from my send to unknowns account[protected]. immediately I contact kotak mahindra bank about this they request to visit the branch.then I visit both kotak mahindra bank and icici bank for regularly. but stlii now not get my money.

kotak mahindra bank employee shows some emails of they contact icici bank. they say only icici will reverse pay to the kotak account.

they also say there was the customer I send wrongly is pending some dues .so, they hold my money.

after that they never respond to kotak mahindra banks emails.

so, I again meet icici bank and explains this all.they request to give letter about this they will contact me.

but even after that they never contact me. kotak mahindra bank clearly says now icici only reverse pay that wrongly deducted amount.
more than 40 days completed but I'm not get back my last money.

so, please immediately give my money.

ps. I attach the screen shots of this transactions.