ICICI Bank Complaints & Reviews

I have applied for icici bank credit cards, then approximately after 15 days of application i got call from blue dart services to confirm address for dispatching credit card. And i confirmed my address then a person from blue dart told within 3 working days i 'll bring your card at given office address. when he arrived I was not available at same place now I am receiving this status Pickup Date 6 November 2015 From :Mumbai To : Mumbai Status : SHIPMENT DELIVERED Date of Delivery : 16 November 2015 Time of Delivery : 11.30 Recipient : Ganesh/Icici Card Rto the surprising thing is i have received PIN for the same. i called to customer care many times but till now i didn't get any appropriate response from anyone. so plese try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this. please contact on [protected] or mail me on [protected]@yahoo.co.in

I got housing loan from icici, i was asked for house insurance of around 17k for 5 years, which i had agreed upon and was added to my loan amount. recently i had a thought of transferring loan to sbi where they were offering me 15yr house insurance for 12k. Meanwhile I received a call from your agent stating the house insurance has expired. i asked him the amount he said 51 k for 5 years. i said how come sbi offered me 12 k for 15yrs. then he said 5 years ago u had been given same insurance, i said no it was almost something 15 to 18k. then he said sir no you were added 33 k of your personal insurance !!!. now wht is this ? i never knew this and the bank is charging me interest on this 33 k. last time also when i had called they sent me a copy of 17k only. but today this guy sent an additional receipt of some 33k that states my insurance ??? why was this done ? cheating business / fraud / And now he says sir u can avail house insurance for only 14 k for next 15 years. first he started with 51k as house insurance for 5 years and then when caught he said 14k for 15yrs. I mean I have been already charged 51k without my knowledge and bank is earning hefty interest on it..to recover this 33k they may have recovered it in min 20 to 30 emi's of 15k around 3, 00, 000 they looted in a unauthorized way, a policy which i was never told, i never approved, never received a copy and got to know about expiry.. how can they put such a policy ????

Hi, I have made a payment for my CITI bank on OCT 28th 2015 from my icici bank which is not credited to my card till date due to which i have received loss of 1941 rs (600 late payment fee + 1103.24 Interest charge + 238.45 SERVICE tax) from my citi bank. ICICI bank phone banking officers say they were upgrading the Credit card VISA transactions because of which they did not transfer. And they even state that they have informed all the banks regarding this and not to charge extra fee. But when i contacted citi bank they say it is not possible to reverse the amount 1941 rs (600 late payment fee + 1103.24 Interest charge + 238.45 SERVICE tax). When i paid my credit card bill via icici, if ICICI bank was not able to process it they should have given a heads up that this transaction will take time or can not be processed instead they even debit the amount and don't do anything forever. I am wasting so much of money in calling these people and not able to get feasible solution even after contacting the customer care manager. At the end of the day i repent being ICICI customer. What is the best step to take against this scenario so that i am not into a loss of 1941 rs because of ICICI bank issues.

Sub: Complaint against the ICICI Collection agent harassment-

Dear Sir/Maam,
As per my conversation with you I need to bring I am not as an ICICI Bank customer.

My name is Mrs. Varsha Kamat, I will not taking any lone or credit card from ICICI bank, my Brother “ Gaurav Purav”had taken credit card from ICICI bank last few years.. I don’t have any his Bank account no with me.

I somehow missed one instalment. That's when my trauma started. My aged inflows were subjected to unending calls asking for the money.

These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave several personal visits insulting her in my home, society and also followed her. The lady (My Mother) in her forties was trembling and today is suffering from, permanent incurable phobia due to ICICI Bank recovery agents. My mother had ruined her mental and physical health both because of horror of ICICI Bank recovery agents. Today she is suffering from much health related tensions including insomnia because of ICICI Bank torture for the agony caused to her.
They want cash payment from us, no need to cheque payment, and they did not give us Bank branch details..

1.Shouted at my mother and gave her mental torture and she passed away on 10 August 2015
2.Used foul and raw languages
3.Gave threats and was very abusive.
4.Taunted and tried to humiliate.
5.Done some indecent act –snatched my mother's mobile to talk to me.
6.He was adamant and said that he will come in the night time to disturb till the time we do not pay him.
7.He was very rude and harsh and kept on shouting- even though she (my mother) said him that she is a heart patient.
8. He was called my friend take mental torture and asking for money.
In may month 2015 My mother gave him a date to come and collect the payment but he was shouting and saying that he would sit at my place all day till the time we don't pay him.
And to mention a few words that he used, have a glance at the following utterances of that person –

1. "Jab tumhari paise wapas karne ki aukaat nahi hai to fir loan kyun lete ho"
2. "Ya to payment kar de, warna bahut tarike hain bank ke paas paise lene ke"
3. "Ek o tu payment nahi kar raha hai, aur upar se pooch rahi hai ki identity card dikha".
4. “ Tumhari maa baap ne bank ka paisa churana shikhaya hai, madarchood and chutya kahiki”
5. “teri beti ko kisi ke saath solale aur paisa humlog ko return kar, kutte ki aulad”


These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.

Agency of ICICI Bank No.[protected],[protected] continue day and night called me.


Yours faithfully,
Varsha Kamat

On 16 Nov, 2015 I was tying to make recharge of Rs. 10 for TATA Sky . But since, I was not using registered mobile number SIM, I was not able to receive OTP which I realized later. On 17 Nov, 2015, I saw POSDEC charges of Rs. 28.5 were deducted twice from my account. I was not aware bout it. I googled and found POSDEC charges are deducted when insufficient balance. But I was having a balance of 4343.16 Rs. before deduction. I need an explanation for this. Deduction has been done for an invalid or shall I say no reason. I want a refund of Rs. 57(28.5*2) as soon as possible

Provogue rolled out an offer with the ICICI bank in which i was eligible to buy provogue Watch on the payment of Shipping charge only. I have purchased one Gents Watch with the provogue order #[protected] on NOVEMBER 10, 2015 and made the payment with my ICICI online payment. My order status says complete and the courier company named is mentioned as Gojavas. I had the talk with the courier company as well and the tracking number provided i.e. MUMPVGP565529 mentioned is wrong as per the courier company. I have sent mails to the customer care team and the customer support number is not reachable at all...

Sir I get a loan for my vechile from icici bank... When i completed my loan then a noc is received timely but due to certain circumstances I lost it..so I need a duplicate noc as soon as possible Regards Harsh Sharma Mo- [protected]

While accessing my CIBIL Report, i was shocked to find a negative entry from ICICI Bank towards default of Rs.8000 on an ICICI CREDIT CARD ([protected]). This card was surrendered by self during the year 2000/2001 post clearing all dues. Hence i was shocked to see it being reported after 15 years, that too for a paltry amount of Rs.8000. The surprise is that the same ICICI had issued me a personal loan (LPHYD[protected]) and a credit card ([protected]) subsequently during the year 2007, both of which were paid back ON TRACK and subsequently closed. Hence request authorities to help me contact the concerned and get this negative entry pertaining to 2000/2001 removed from my CIBIL Report. If the banker can prove that there was any unbilled amount which has got generated post my surrender of credit card, then as a law abiding citizen, willing to close the same.

Name-Jitendra M Vador Account number[protected] my account was charged for something POSDEC CHG i talked to customer care they told u tired to request the more money then your suffiecient balance that also u tired 14 times requested so they charged 28.50 per transaction.what should i do now Please help.

Dear Sir, From last 2 days me and my wife receiving a call from icici bank agent rohini branch . I ask him to give me a call on monday to settle the payment of my wife credit card issues. He called me and my wife today n number of time and using the abusing language to pay the payment and trying to call my relatives and friends to harass us . If bank using this way out taking out the money from there customer then no body would like to pay the money in gunda raj . We are a service class people and i am also using 5 banks credit card there is no issues because they support us in a polite manner . Sir i am ready to pay the amount but not like this . i request to take immediate action against ICICI agent ankit in rohini branch CONTACT NUMBER -[protected] Thanks & Regards DEEPAK & LAVANYA BATRA [protected]

I purchase a new Bajaj hudibaba caliber (ua-07e[protected] on 26.05.2003 from Dehradun which have been finance by ICICI BANK Dehradun Loan ac no. LTDEH[protected], we have given all Cheque of my Saving account number [protected] to ICICI BANK(Financer) loan cleared as on after 3 years. We want to my NOC from ICICI BANK for above Vehicle loan.

Today was making payment of my electricity bill through I mobile after feeding the details it flashed the transaction incomplete try again but the money was debited it happened thrice today, The CRM is helpless and asked me to go and chase beneficiary. The fact is due to their App problem my account was debited thrice but no help or solution by ICICI bank.

I went to fill the fuel for my vehicle and swap my debit card at Chandigarh Petroways, Chandigarh, Sector-52-B, on[protected] at 14:53:06. Rs.1520/- was debited from my saving account[protected] but petrol pump denied to fill the fuel in my car and said that money was not credited into their account. I discussed this matter with branch manager of ICICI bank. Employee of petrol pump and ICICI bank manager said that this amount would be reversed with in 24 hours into my saving account. Up to[protected] Rs.1520/- did not reverse into my account. Both parties are denied to return my looting money. ICICI is very famous for frauds and cheating.

After i submitted my complain
www.consumercomplaints.in/icici-bank-unfair-deduction-of-balance-c1172893 at

consumercomplaints.in I received a call from ICICI bank for sorting out the issue but at that time I was not having proper resources to fulfill the ICICI employee's said conditions so he promised me to first acquire necessary tools and to call back.

after i called back on the same number there was no one to respond. what kind of pathetic service ICICI provides

This is not at all expected from a BANK that is declared as a D-SIB.
PLEASE SOLVE the problem as soon as possible.

AWB [protected] has been reported have been delivered to ICICI bank Shankar Hagar Branch, Raipur and subsequently delivered to me but nither received by the branch nor me. Please let me know immediately. Else I shall have no option but to submit FIR in local police.
Aloke chakravartty
[protected]

I have applied 11 days back for Personal Loans. Executive and CRM said that Loan will be disbursed before Diwali and maximum 7 Days.
I Have completed all the formalities and Verification and loan approved but not disbursed yet.

Reference No. 65153940

I have been using ICICI bank account for more than 5 years. I held a titanium credit card from ICICI bank. 3 months ago, I redeemed my reward points to a TT bat (price is 100 rupees). Afterwards, I cancelled the card as I was moving abroad. After 2 days, my credit card had been cancelled. After 1 months, ICICI bank reactivated my credit card and added 110 due amount to that account. When I enquired with customer care executives, they said I had to pay for the shipping amount. I redeemed my reward points for a TT bat worth 100 rupees, and I have to pay 110 rupees to ICICI bank for shipping. How stupid it is. This is nothing short cheating. Customer care guys were very harsh in a reply to my email regarding the same. I think I will close my ICICI account and never suggest to my friends.

Dear Sir,
At the ATM, when i want to withdraw cash two times. the second time it displays a message
" Transfer funds to Charity" on top screen a small message comes, Generally we don't read the message, and see what happens our cash withdrawals goes to Charity.

Why you want to display messages to transfer funds to Charity. When i have come to withdraw cash in urgency and within short of time for my own use.

can you please remove this type of messages when people come to withdraw cash and try to withdraw 2 to 3 times in one go...

Please take this issue seriously and I want a confirmation for the same.

Regards.
Obaid.

I have applied for a PL & found out (using CIBIL Report) that there is an existing two wheeler loan at my name of ICICI Bank with Loan Account Number LTMZP[protected].

Either provide the details and tell me the way to correct this report or I am going to file an FIR against this as this is not my loan and how it is being showing in CIBIL report


Regards
Sunil Gupta
[protected].

Hello Everyone, I am having savings bank account in ICICI ahmedabad branch from last 3 and a half years and my account no. is[protected]. Contact No:- [protected] On 8/11/2015 when i was about to pay for a mobile recharge my transaction failed because a whooping sum of Rs.513 was deducted from my account by ICICI bank on 31/10/2015 in the name of SMAB CHGS. Till date I don't have any mail informing about this MAB charges. I have no information from ICICI. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. I hereby request for a full scale money back. Thanks