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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank Phone Numbers

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1800 103 8181
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Mumbai
Mumbai City District
Maharashtra
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400051

ICICI Bank reviews & complaints page 845

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V
Virali232
from Mumbai, Maharashtra
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Mental harassment to my family without any reason or basis

Address:Mumbai City, Maharashtra, 400067

Hello my name is Vaishali Mehta and I stay in Arpit Enclave, Mahavir nagar, Kandivali West, mumbai ICICI bank credit card collection department Andheri branch has some collection issues with my neighbour Mr Jitesh Mehta since he might have not paid his credit card bill. but these collection department people "NAfeesa, Jagruti and others are calling at my landline number and mentally harrasing by threatening us if we dont call Mr Jitesh...
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Titli123456
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Till not received & unable to check the status

Address:Kolkata, West Bengal

Hi,
Please ignore my previous comments...
I've applied for a ICICI credit card 15days ago. Till date, I can't check the application status online. Neither the bank representative contacted me again, I have received call for verification 5 days before, and received the email from credit card depertment for confirmation and already replied. Can somebody let me know about the status of my application..
Thanks...
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Address:411015

Hi,

I have booked a flat in Unitech Unihome Phase -2 in Nov, 2012. I took loan through a subvention scheme from ICICI bank through Tripartite Agreement where I was lured by both Bank and Unitech Officials to apply for Subvention Scheme. I made a payment of 12 lacs and around 30 lacs was paid by ICICI Bank.

Currently in Nov, 2015 - the builder and not started the construction at all. It is only barren field...
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Niharhello
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NRI services

Address:Bangalore, Karnataka

Hi All, I lost all my trust with iCICI bank. I am holding a NRI account and requesting the bank to stop a ecs ruuning on this account as my loan is paid off. No one is ready to do the needful. Customer care say talk to branch, branch says talk to customer care I also tried to reach the branch manager and he never comes to phone.His assistance always receive the call and just waiste all my time Its infosys bangalore branch...
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K
kanasulohit
from Coimbatore, Tamil Nadu
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Not issuing of my Relieving Letter

Address:Shimoga, Karnataka, 577201
Website:www.icicibank.com

Dear sir, I have resigned to job at 10/04/2015, and my last working day was 13/07/2015. I done all my formalities like transferring all assigned assets to boss and handover all tab and my ID card. but till now I have not got my relieving letter. This ICICI BANK asks about business only. When the persons going out of the organization they will show this type of attitude. I will wait last 10 days of this. Although i they failed to issue...
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Address:Mumbai City, Maharashtra, 400092

During my account review, I found three unknown transactions, Two transaction from PayBack Services amounting to total of Rs. 800. And one MMT Transaction of Rs 500.00

Above transction was reported to ICICI NRI MAnager, NRI Services and HelpDEsk email Ids. The help desk just replied by just providing transaction description. And did not explain how it was reflected in my account.

As I have not done any Payback...
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S
Subarna Chatterjee
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demat charges

ICICI have reduced an amount of 548 from my savings account. From statement I have found that they deduct it for demat charges. The strength thing is that I have not open any demat account so far. They have not even bother to send any message /mail while cut the amount though for other transaction they use to send atleast an email then and there. I have contact to cuatomer care several times. They told they have logged a complaint ticket...
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shikha.agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Calls

Address:Mumbai City, Maharashtra, 400064
Website:9210899815

Date of incident: 09Oct15 I got a call from [protected] trying to get details about the ICICI Credit Card. He claimed to be the employee of ICICI Bank Ltd and needs to share details about additional benefits available on the card. He claimed to have access to ICICI Bank Credit Card database and has my credit card details however I dont have a ICICI Bank Credit Card. He was trying to get my Credit Card details like logo / No. / Password...
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Geetha Pillai
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving statement

Address:Thiruvananthapuram, Kerala, 695010
Website:ICICI bank

I am a ICICI credit card holder, [protected], since a couple of years. Since two months i havent received the hard copy of the statements. My address is still the same. I dont regularly open my email so i prefer it as hard copy. Earlier i used to get sms to my mobile number ([protected]) regarding the due date and amount outstanding which was very helpful to me. This has created a lot of inconvenience to me.Hope this issue will...
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Anil245
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of SMAB charges without prior information.

Address:110 019
Website:www.icicibank.com

Hi, I am having bank account in ICICI Alaknanda New Delhi Branch and my account no. Is[protected] My contact number is : [protected]. I was just checking my bank statement and got the shock because my account has been debited by MAB charges: 17/08/201 and[protected] SMAB Chgs-Jul15+Stax63.00 DR INR 513.00+INR 513.00+393INR+393INR=Approx 1800 INR, I don't have any mail informing about this MAB charges. I have no information from ICICI....
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P
Pradeep Kumar N
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Know credit card status

Address:Hyderabad, Andhra Pradesh

ICICI Credit Card Application Ref No.[protected] Application Number : S[protected] Registered Mobile No: [protected] Mail ID: [protected]@yahoo.com I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. I have called Phone banking...
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R
rasamya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extraction of funds without approval

Address:Chennai, Tamil Nadu
Website:www.icicibank.com

Complaint against ICICI bank Chennai for extracting funds from my active account without my knowledge. Serious concern

Hello Sir/Madam,

My Savings account is used my me as an active account with due KYC provided.

My reimbursement account as in bold above is liked to my savings account which is used in last 10 years. However ICICI bank extracted fund from my account and not willing to credit back.br...
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A
Amit Dham
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud of atm cum debit card with no - intimation to the client on sms, email or phone call, icici bank sr 385220197

Website:www.icicibank.com

To, dated: 7th oct 2015
The managing director
Icici bank limited
Mumbai, india

Subject: swipe of atm/debit card fraud happened through a foreign payment gateway outside of india despite all stringent security measures of icici bank service request no. : sr[protected] & service request no.: sr 22944617/ fir also lodged at noida sec- 41 police station for analysis by cyber wing.

Madam,...
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T
Top Cop
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude & non cooperative behavior by Customer care

Address:Mumbai City, Maharashtra
Website:www.icicibank.com

Sir/Madam I am an account holder of ICICI bank of Jorhat branch. I wanted to contact my branch manager. For assistance i called Customer care Assam. But the reply given by the Customer care officer was so ridiculous, I cann't imagine. She told me that you have to visit your branch for any query. Is it possible to visit the branch once I am sitting 2000 KM away. That to be for a small Issue. The number of Jorhat branch displayed on web as...
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A
ahujasigns
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier letter is not recieved

Address:New Delhi, Delhi

Please note icici has dispatched credit cards on my given address. i shift the house nearest by that house. i talked to delivery boy but he is not given courier to me. i went to rajendra place for complaint but that delivery boy is not give courier to me 3-4 times. he is not corporate with me.
My relatives were put up in that house. So Ur delivery boy not give the courier to my relatives. I was given the authority letter with id of...
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S
sun789
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Added un-necessary charges in my credit card statement after 3 months of Redemption the reward point

Address:New Delhi, Delhi
Website:www.icicibank.com/

From a long time i am using a ICICI Bank credit card. As per my transaction they give me a reward point. Many times i have redeem my points and as per my previous experience with them and with a word with them that redemption of points at payback.in is fully free without any charges. But this time, i have used my redeem point in May 2015 and after 3 months suddenly ICICI Bank people woke-up and added 100 Rs Point Redemption charges with...
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nishantsinha1991
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Life free ICICI credit card billing service and joining fees without prior information

Address:Pune, Maharashtra
Website:www.icicibank.com/

Initially i got call from ICICI bank (3-4 times) for lifetime free credit card (No Charges) saying that you are an Accenture employee and ICICI bank is offering it free of cost. After so many calls i got agreed to apply for the credit card on the terms of free for life time. When ever i have asked to customer care it was told to me that it will be a free life time card for me. Now the bill is generated and it has only 2 items 1. Service...
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ssk_ma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card verification process

Address:Mumbai City, Maharashtra
Website:www.icicibank.com

Hi ICICI Bank Authorities
I have an ICICI credit card that expired last month. I was given a replacement from the bank, how ever had not activated it yet. I received a call from a cell phone number which stated that they are calling from the Mumbai Credit Card Verification department and that they wanted to transfer my reward point from my old card to the new card. For this they asked me my DOB, expiry dates for both cards and finally...
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swetang
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMAB charges without informing about the change

Address:Mumbai City, Maharashtra

My icici salary account no.[protected] has charged with smab charges.

My account statement for last three months

1 smab chgs jul15+stax63.00 513.00 470.09
2 posdec chg/30-08-15/1873/25st3 28.50 441.59
3 smab chgs aug15+stax54.23 441.59 0.00

Now account balance is 0. Chanrging smab charges without infroming prior about it.

Customer care numbers are not responding...
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kishwarsh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card fraud / bank charged more than the fraud amount

Address:Mumbai City, Maharashtra

I am writing this mail to seek your help/advice on the fraudulent transaction happened on my ICICI Bank credit card.
In Dec’14, Some stranger lady stated that she is from ICICI bank server dept and she has to update my details on the system as per new RBI guidelines and they will be sending me a new card and henceforth my old credit card will not work. The lady had already possess my credit card no and was so convincing that...
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