ICICI Bank Complaints & Reviews

I have a Savings account in ICICI bank for 10 years now. When I checked my bank transactions and I found that there is one debit transaction '45518865 DP CHGS TILL OCT15'---- INR 490.20'.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected] This is completely unacceptable and please refund my amount. My phone number is [protected]

See My amount in the Business Purpose I have two statements with respect to Sept27th and Sept 29th -2015. Till Today I am not Received 3.5 laks amount and when ever approach to customer care or the other team no one is giving proper inputs and trying to talk irrelevant with rude maner with us.Every time with out reason saying and stoped money .

Sir im ashok lakhani having a two wheeler of passion plus registration no ap09ay2431 buyed in 2005. I have cleared total payment of loan till now i did not recieved the noc from bank. I doesnt have any loan number with so please provide me a noc my number is [protected] hyderabad

This is regarding the horrible service received from ICICI Bank on a personal loan.

The documents required were submitted on the 30th of October 2015 and multiple calls made to the person who collected the documents there after as the documents were not submitted. Days passed with multiple calls being exchanged and complaints being raised.

Once the documents were submitted, I received a call stating additional documents were required which were also submitted on the 20th of November 2015 and I was informed the amount will be in my account by Monday 23rd of November, which did not happen. I was also given the contact details of the relationship manager Amutha of the Bommanahalli branch contact number [protected], who was contacted the same day and she stated she was not at work and will call back, which she never did.

Today I called Amutha about 4 times before she answered. Details were provided to her and then she hung up. I tried calling her back and she sends a text stating "Sorry, I'm busy. Call back later". I have tried calling her multiple times, without any response.

This is really bad service. I was told the loan will be processed within 7 days of submitting the documents. It has now been 27 days. I have provide confidential documents and I have no idea what is being done with them by these incompetent people.

Loan reference number 65141841

Your assistance is greatly appreciated. Kindly respond for additional contact information.

Regards.
Diandra.

Got a call today morning from the no - [protected] claiming that he is calling from ICICI Bank card and as I am holding clean history bank is offering me a discount card with 6 benefits for which I have to pay 6399/- which will be reversed in the next billing cycle. He then said that I will receive a call from ICICI Bank verification department for IVR verification where in will have to key in card details for paying the amount. After few minutes I got a call from the no - [protected] (Delhi no) confirming again the 6 benefits and was asking for card no, expiry date etc. As I knew its a fraud and I was playing with them but at the end I blasted them left and right with lots of abuse. Request you to take a stern action against them by tracing the above provided phone numbers

Hi,
My 3D Secure Pin for Online Purchasing is Blocked,
And message is showing
To Unblock your card/login, please contact ICICI Bank Customer Care.

I called to customer care for this but a pre recorded tape is running there asking for debit card number.
I enter my debit card number (16 digits) it is telling me that it is invalid number .

I am not getting how to unblock my card for online trasnaction? PLEASE HELP.
My Email id is [protected]@gmail.com and contact no is

To whomever it May Concern,
Sir/Madam,
Subject: Cheated as a result of fraudulent activity in the name of Consumer Forum Complaint Resolution
This is to bring to your notice that I had lodged a complaint with the Consumer Forum of India on November 24, 2015 regarding a faulty machine from Eureka Forbes following which I received some fraudulent calls from unknown numbers who claimed to be Eureka Forbes personnel trying to refund me the money for the faulty machine and eventually robbed me of 13, 000 INR.
The details go as following:
• I lodged the complaint with the Consumer Forum in the morning to which I got a reply acknowledging the issue along with a link that gave the details of my complaint. The link is:
http://www.consumercomplaints.in/eureka-forbes-water-purifier-dr-ro-hd-system-no...⇄
• After I received this mail my wife got a call from the number: [protected]. Somebody who introduced himself as Mr. Abhijit Bhattacharya, Director Eureka Forbes told my wife that since we have lodged a complaint with the consumer forum, they need to return all the money back to us. Therefore, someone from ICICI bank will call her to verify the details and transfer the 17, 000 (the cost of the Eureka Forbes water purifier) to the account. Also, when my wife asked this person to call me and wanted to give my number he stated that since her number is registered with Eureka Forbes, he will not call any other number.
• Since my wife was quite unsure about the issue, she asked me to call this Mr. Bhattacharya and when I did he said the same thing to me too.
• Then someone called Nilesh called my wife from the number [protected] and asked her for the account ID to which the amount 17, 000 INR needs to be transferred by NEFT. Since my wife was not aware of the bank details, she asked that person to call back in 15 minutes so that she can take the details from me.
• In the meanwhile I got a call from someone who introduced himself as an ICICI bank employee. This person told me that he will give me some cash pick up code and I need to immediately collect the money from an ATM. When I told him that I am busy and I will do it later he insisted that I do it right away as Eureka Forbes needs to return the money immediately else they will be penalized by the consumer court.
• I was busy with my work and family tension, yet I went to the ATM where they again called me and told me to go to the FUND TRANSFER option in the ATM Machine after which they will give me a reference number which when keyed in will give them the authorization to transfer the money to my account for immediate withdrawal.
• I did as they told me to with one of my accounts which had a balance of about 4, 000 INR when they said that since this is a salary account they are not able to transfer it here, so I should give them my other ICICI account.
• I got into my other account and as they kept saying keyed in the numbers which they told me were the reference and code numbers respectively.
• Till now I was absolutely unaware that I had transferred all my money in the respective two accounts into their account and all the numbers they were giving me were their account numbers as I had never done an ATM Fund transfer before this instance.
• I also did not get an immediate mobile alert about any transaction due to which I all the more did not doubt any fraudulent activity.
• It was only about 10-15 minutes later when the transaction sms came did I realize that the money had been debited from my account to some unknown account which I had keyed in the ATM, considering it to be the reference number and code number.
• On realizing the whole thing I immediately got my ICICI cards blocked.
• I also called back on the numbers from where I had got the call from the so called ICICI employee who even picked my phone and told me that that the debit had happened by mistake and the amount will be refunded by 4:30. In fact the person who took the call even said welcome to ICICI and took permission to place my call on hold before transferring I to the right person.
• My wife also called on the number from which she had got the calls and that same person said that the money will be transferred by 4:30 and this was system error.
• Their phones are all switched off now and money has been refunded.
• On checking with ICICI, I have found out that the account to which the money was transferred belongs to some Mr. Ritul Kumar Bohra from Assam. The account number is:
• Also, on checking with the highest of Eureka Forbes officials in Kolkata, I found that no refund was initiated by the company due to a consumer court order and they even came to my house in the evening to rectify the issue with my water purifier.
I would request you to take a note of this entire incident as the entire transaction, though done by me was done without any knowledge of the fraud happening and the whereabouts of the account holder in whose name the money was being transferred as I had never before performed ATM Fund transfer and believed in the people calling me as they had all the details of the complaint numbers that I had lodged with Eureka Forbes as well as the Consumer Forum.
I would again like to reiterate that the fraudsters already had the following information:
• That I had two accounts with ICICI from which I had made payments to Eureka Forbes
• I was extremely annoyed with Eureka Forbes for the bad quality machine and the regular problem that I was facing
• The fact that I had filed a complaint with the Consumer Forum for a permanent solution to this issue.
• The fact that my wife’s number is registered with Eureka Forbes and mine is not
• My mobile number
Following are the numbers and names from which we got the calls:
Numbers: [protected]/ [protected]/ [protected]
Names: Abhijit Bhattacharya/ Anuj Srivastava/ Nilesh
Please be informed that I have no knowledge about the whereabouts of the account holder in whose name I had mistakenly and unknowingly transferred the 13, 000 INR from the two ICICI accounts.

Dear sir 09 nov 2015 ko m cash niklne atm machin gya pr am machin se cash debit ho gya but nikla ni iss regarding main next morng complain kar di or unhone mujhe 1 week ka time diya ki verified k baad apko bta dange fir main kuch din bad castumar care complain baat ki unhone bola apko 21 nov ko refund aa jayga aap cdf from file kar do main kar diya but refund ni aaya or main fir bbat ki to unhone bola aap k paisa nhi mil payge humri backnd teem ne verife kiya hai apne icici se cash nikla hai jab ki main axis bank ka atm use kiya ta icici ka to use he nhi kiya or main bank m bola unhona bola ap consumer m jakr cass apply kar do meri problem ka koi solution nhi mila

Hi my account is in icici bank ltd. .My salary credits in icici bank ltd account no.[protected]. Last two month i, submit copy id all paper on branch jayanagar 9 block. But branch has not taken any action, my saving to convert salary account. Pls. Help

Thanks
Amit gupta

I had ICICI credit card using from a month.ICICI Bank debited 3500 rupees from my creditcard as joining fee without giving any information.At the time of applying i was applied for joining free card.From the time of applying they have taken more than 2 months for processing.even i did not get the conformation call one fine day i received the credit card through the blue dart courier.untill that even i don't know the type of card i am going to get and the credit limit.When i called to the customer cared they have not given any clear information.The worst bank and worst service.

I am regular costomer of icici bank i use credit card last two year i am fail to payment of 2nd november 2015 due to some mis understanding of icici bank mini statement so i regreat to fail our regular payment so i request to help me a revarse of delay payment charge & auto debit charge i pay remaing my due date payment & on interest on some period plese help me on my problem you see my track record

Fixed Deposit of 12, 00, 000 Rs was done In the month on November 2014 ( for a period of 1 year) and Form 15G( for TDS tax) was submitted then. In May 2015( for the next financial year) again Form 15G was submitted and was not updated by your Bank.Inquiry was made to NITIN MALHOTRA ICICI BANK C BLOCK NEW DELHI 110057 and he assured to look into the matter.Later, again a form was submitted for the same FD in August and still updation was not done by the Bank. Regarding this matter several attempts have been made to resolve the matter peacefully but no effort has been done on the bank side.

Now, today i get to know from Mr. Nitin Malhotra that a FORM 15 G has been submitted on 6th OCTOBER 2015 and reversal for the amount has been done for OCTOBER ONLY and no other form has been submitted. In fact from our side, no such form has been submitted in OCTOBER .

The bank officials are not responding properly to our requests and furthermore i think forgery has been Done by the Deputy manager nitin malhotra and he used my mothers sign. He is saying only one form has been submitted in October and none else.
I want my money back for 5 months of TDS deduction starting from May to September.

Today i have all this in writing

Account No.[protected]

My name is Victor mahato, today I chk my account detail i got 28.50rs deducted as POSDEC CHG about 23 times. This is really insane, how come these people show this kind of stupidity again and again?, is that what their bank is all about? . I want valid reason behind this asap.18.11.2015 date plz chk it My email id - [protected]@gmail.com

Hello,
I had taken loan from Icici bank on[protected] for my TVS Scooty Registration No. RJ19LM4041. I m not having Loan Ac number because I had closed all my accounts with Icici bank. I m sending u pic of RC. It's a request to bank to provide NOC as soon as possible.

Hi Team, i have accedentally made payment of 9000 Rs to the visa credit card "[protected]" on 19th november 2015. i have reached customer executives they said that " [protected] is an invalid credit card number...you will refund of your amount of Rs 9000 within 48hours." But still i didn't get my amount. Please help me in getting my amount back to me. Below are my account details: Account #[protected] Thanks & Regards, Pavan Yennampelli Mobile: [protected] Email: [protected]@gmail.com

Dear Sir/Madam
My name is Naresh Kumar Samal, I am having my salary accout in ICICI bank . Today (21/11/2015) 57 Rs/-(28.50 Rs * 2) were deducted from my salary account, when i tired to call customer care, call is not connect so i put my problem here . and when i checked into my mini statement it was show "ATMDEC CHG/28-10-15/3553/25ST3 ". And when I tried to search it over Internet, I found these charges are applied for when ATM of other bank, But Yet I am Not using other bank for withdraw money. then why my rs -57 is deducted from my account. please solve my problem as soon as posible . my mob no is - [protected]

Transaction details
21/11/2015 ATMDEC CHG/28-10-15/3553/25ST3 Dr. 28.50
21/11/2015 ATMDEC CHG/28-10-15/3553/25ST3 Dr. 28.50
I want a proper justification.

thanks & Regards
Naresh Kumar Samal
[protected]

I have taken a credit card from ICICi bank 10 Years back. I got a job at Dubai and i shifted to UAE and i settled here from 2008 onward. I were having a credit card with a limit of 25000rs and i paid lot money towards that. From 2009 onward the ICICI people are calling my and threatening my parents and we told them that we are ready to make the balance amount but they are not giving us the settlement paper. Last year 2014 again they called my parents and sister and threatened, they are using bad words and calling late night also. After that i have cancelled my landline connection and changed my sisters mobile no also after that they are stopped calling us. Now last week again they are started calling to my house, my office and colleagues and irritating them by calling may times.
This is a serious concern, my parents are senior citizens and has been harassed by these people of ICICI bank Narayanan Associates.Chennai - A collection Agency of ICICI Bank). The Name of the executive is Mr.Riyaz . His fraudulent mobile number is [protected]. Now on 20th November he called my brother in law and his mother and threatened them also.

Now daily he is calling to my office and fighting with the call center executives and telling that he is going to terminate me from my current job by calling MD.

Now i want a written statement stating the action taken against Mr.Mr.Riyaz and strong action against all the people involved ICICI bank (PNarayanan Associates.Chennai - A collection Agency of ICICI Bank). The Name of the executive is Mr.Vijender Singh . His so called mobile number is [protected] otherwise I will go to the court of law/consumer forum, circulate the message to the news groups, and caution all my friends about the incident.

I Rajesh Kumar Chettri S/O BasantiChettri( ADDRESS: MIDDLE PLUS, DEVIDANGA BAZAR CHAMPASARI GRAM PANCHAYAT SILIGURI-734403) we two had appliedfor home loan in the year 2004 of rupees 2, 00000 and your bank proved it and we were given our first installment of rupees 1, 02000 out of 2 LAKHS but your bank did not provide us withsecond installment of rupees 98, 000. Due to some problem.Wehad to pay the loans of rupees 1, 02000 within 10 YEARS (120 MONTHS) but now its been more than 10years that means more tha 120 months and when i went to the bank to look for the problem the Banker said that we have to pay for total 15years (168 MONTHS).How can it be and i was not informed about it soi want an answer, so if you could look after the matter and contact me i would be grateful towards you.

Mr. Manager, I am ICICI credit card holder since long time . Last month i dropped 2 cheques for the payment as below. 1. For E.M.I. Rs. 2693/- Bank : BANK OF MAHARASHTRA Chq.Date.[protected] 2. Tikona Internet Bill Rs.513/- Bank : The Progressive Merc. Co-op Bank Chq.Date[protected] I dropped both cheques at same time and same day in ATM DROPBOX of ICICI BANK ANKUR SOCIETY BRANCH, Nr. PALLAV CHAR RASTA, NARANPURA AHMEDABAD. Surprised...

Dear Team, I would like to inform you that i hold salary account in ICICI bank, On 17th November, 2015, I received messages on my mobile number which is registered with bank of debit for around 19000/- debited from my account using 3d secure password which was been generated by somebody else which was not done by me. The card was with me at that time and nobody was using it. Then, I rushed to my branch to get information that how it is possible when i am not using my card and net banking option then how the amount is debited from my account. I already filled the disputed form in bank.
I would like to request you to please take necessary action on the above matter and solve my issue. Also, i would like to request for refund my money as earlier as possible