ICICI Bank Complaints & Reviews

17/09/2015 BIL/[protected]/NchgRs2.
50STRs0.35 1, 002.85
17/09/2015 BIL/[protected]/NchgRs2.
50STRs0.35 5, 002.85
17/09/2015 BIL/[protected]/NchgRs2.
50STRs0.35 102.85 399.01

on 17/09/2015 icic deducted three times form my account UDAY BHUPATBHAI MAKWANA - ac no :[protected]

Hello sir, We are getting call from ICICI bank, to settle the loan which we have not taken. someone has misused our number for the loan, I have informed them many time that we have not taken any loan, and we don't have any account in ICICI bank. but they are not taking any action against this. today morning we have got call, and they used many bad words to settle the loan. due to this my mom getting mental torture.

Dear Sir,
This is to state that I NAVIN SANGHAL am unfortunately a ICICI Coral CREDIT card HOLDER no [protected] . It is so painful to say that since past FIVE week I have been trying to enjoy /avail the offer of the 1 IS TO 1 FREE MOVIE TICKET and since past few late nights as atry to avail the offer through Book my show, I get the offer but after I fill all the details of my card for the gateway to payment it doesn't happen . The worst part is that the offer you want is always avaliable from 00.oo AM till maximum 0400am and when it doesnot happpen the customer care of book my show says that the problem is from ICICI end and during those hours ICICI Customer care says that they are helpless and I need to call in the morning IS THIS THEY WAY A CUSTOMER IS BEING FOOLED AFTER MAKING A PAYMENT AND GETTING CORAL CARD AND WASTING HIS 4/5 NIGHT DAILY TO TRY TO GET THE OFFER FOR WHICH HE BOUGHT THIS CARD HE DOESN.T GET THE OFFER THEN WHAT IS THE USE,
since past 3 weeks have been making complains to the ICICI Customer services and EVERY time they say we shall get back to you in 48-60 hours
BUT SINCE PAST 15 DAYS THERE IS NO CALLS / NO NEWS FROM THEM

THIS IS HOW THE CUSTOMER IN SPITE OF GETTING IS ACCOUNT DEBITED WITH THE CHARGES AS PER THERE WISH IS UNABLE TO DO ANYTHING

With having the transaction No.[protected] from ICICI bank the amount of Rs.200 transaction done for a treasure challan .But due to technical erro it is not received and th e challan is not generated. Please do the needful to refund the amount in the particular account.

Dear sir, MY account no:[protected] bank :icici bank branch:Alwal branch in my account deduction of Rs.399 /-per month transaction charges is smab charges, without intimation deduction the amount demat account my name:rambabu ph:[protected] andhra pradesh

Jyoti kapoor application no.[protected] dd0 code[protected]. I make payment for passport office via my icici visa debit card amount of1512.75 & receive successful payment message but in passport office my status payment failed. Trans id by icici cp32359509 please solve my problem as early. Jyoti kapoor card name- dheeraj kapoor card no. [protected] icici ac[protected] [protected]

Sir i have a salary account with icici bank account no[protected] suddenly i found they have blocked my balance 561.00 rupees. i called their customer care number and one of the executive told me i have been charged for demat account.to get proper information i visited my nearest branch and according to the branch manager i also had a different salary account and a demat account with icici which i have not closed yet. as per their concern i had not charged 1100.00 rupees for the demat account before that is why the have blocked 561.00 rupees from my running icici account . now i have few question about this. 1.can a customer open several salary account by using same documents? 2.i am using this account since may 2015 always i maintain more than 2000.00 rupees in my account they they did not charge me under these month of may jun, july, augest, september? 3.while i am running a demat account when they should charge me the amount according their terms and conditions? 4.can they charge me from one account to the differentaccount? 5.why the bank guy told me demat account is free of cost? 6.the pan car which i am using since 2009 that help every time to open any bank account then why bank manager telling my i am not using a original pan card? please help to get my balance 561.00 rupees as soon as possible

Bond holder no.[protected] Certificate no 196929 To, Manager, 3I Infotech Ltd Tower no 5, 3rd floor International Infotech Park, Vashi Station Complex Vashi- Navi MUMBAI 400703 Dear Sir, I had purchased above bond during allotment in March 2001 and it was due for redemption on 22.03.2004. It has almost 11years and 8months we have neither received any communication from you nor interest payment for the subject period. I understand that as I have opted for option I annual interest, which states that, interest will be paid on February 28 each year, the first interest payment will be made on February 28, 2002 for the period commencing from the deemed date of allotment and last interest payment will be made at the time of redemption of the bond on pro-rata basis. While talking to your online help yesterday I was informed that cheque sent to me during those days were returned undelivered. My correspondence address and my resident address is same and I am still staying at same place since last 23years. I appeal to you kindly for redemption of the bond with interest till final payment made as per your bond letter. In this case since you received cheque undelivered it was your responsibility to ascertain bond holder get fully justified in redemption and get full interest payment along with principal amount. I felt that since money was laying with you I could not utilised it in productive operation I should be compensated and claim on the principle should be justified. Our payment was in operation in your organisation for all these years which you must have utilised properly with safe guard interest of the investor. We look forward for your investor friendly approach. Thanking you in advance, Kanubhai H Shah Meenaben K Shah 29, Saikrupa Appt Opp. LBS School Karelibaug Harni Road Vadodara 390006 (M) [protected] Sent from my iPhone

Dear Sir, I would like to inform you that i hold current account in ICICI bank, Kaushambi Branch, Ghaziabad. Yesterday on 4th November, 2015, I received 2 messages on my number which is registered in my account, the amount of Rs. 29627/- and Rs. 2782/- debited from my account which was not done by me. The card was with me at that time and nobody was using it. Then, I rushed to my branch to get information that how it is possible when i am not using my card and net banking option then how the amount is debited from my account. I already filled the disputed form in bank and lodge complaint in cyber crime cell. I would like to request you to please take necessary action on the above matter and solve my issue. Also, i would like to request for refund my money as earlier as possible.

Dear Sir/Mam i am Jayaprabu i have sb account in icici poonamalee branch my brother deposited 500rs[protected] to my account i only get 329rs remaining 150rs ANW charges and 21rs TAX i need detail about ANW charge or please return my money my acc no[protected] thanks & regards Jayaprabu J

Hi All,

I want to bring one incidence in your notice that there was a Fraud Transaction of 10, 000 /- happened with ATM on 22nd Sept 2015 through ICICI bank ATM located at TOT Mall Noida(UP) having ATM ID - (SICW-2645).

On 22nd i visited this ATM to withdraw Rs 500/- from my AXIS bank Debit Card ([protected] ), but the ATM machine was hanging intermittently and the screen is also not showing the desired outputs as per the input provided, there was also another ICICI bank ATM beside same ATM in same building where i successfully withdrawn Rs 500/-.on 15:23 pm and got assured by checking the remaining balance of my account that was OK till that time.

After 10 -11 minutes i got message that Rs 10, 000/- has been debited from my A/C at 15:34 pm through ATM located at TOT MALL NOIDA UP (SICW-2645), Immediately i reported this incident to my Home branch of AXIS Bank and ICICI BANK branch at Steller IT park sec -62 Noida who is maintianing this ATM, they insisted me to register a FIR for this incidence which i have registered(Enclosing the FIR copy).

As i am keep on following on this case since more than one month, but i am not observing a single progress on this issue as ICICI bank is letting Keep on closing again and again by saying "Customer has withdrawn money”.
Below are the Request and complain number which i have registered to Customer Care and my HOME branch of AXIS bank.

Complains and Request Numbers-
[protected]
[protected]
[protected]
[protected]
17825723
17542424
17925144

I am pretty much sure that some malpractices have been made with this ATM machine and this ATM machine is faulty, as i am attaching the ledger for that day for this ATM of date 22/09/2015.(EJ_4.jpg)
Please have a look here that all the transactions were not having a session more than 60 seconds, but in case of my Transaction the session was started on 15:20:08 and money have been withdrawn at 15:33:58 which is approx 14 minutes.

Date - 22/09/2015
Start time of Transaction- 15:20:08.
PIN entered - 15:33:32 ( during that time i was having my ATM card and i was not present on that ATM machine)
Cash Taken- 15:33:58
End time of Transaction- 15:34:08.

Total Duration of Transactions - 14 Minutes ( which is not expected to carry as much long session with any ATM machine).

I want to highlight below points which will help in the Investigation of this issue-

1)There were no Security Guard available on this ATM on 22nd Sept 2015.

2)There was no any Point of contact Number provided on this ATM which is generally available on all ATMs so that Customer is unable to report these cases.

3) The footage provided by the ICICI Bank as per FIR request is not all all clear, so unable to identify the Culprit.( Camera Used in ATM machine is useless).

4) Is it possible to have a 14 minutes session in the ATM machine?. which is practically not possible to have such a long sessions for a single transaction.


Request you to Kindly Investigate this issue on your Level as i am not getting any a single positive response from Bank and from last 1 and half month i keep on following up with ICICI bank and my home Branch of AXIS bank

Its my appeal to take this case on priority as Rs 10, 000 /- is very heavy amount for me and i am being very much troubled with this loss, therefore request you to please ask ICICI bank to return my money back as all this has happened due to their technical faults and improper maintenance and security on their ATM.


Enclosing (FIR copy, FIR application copy, EJ ledger of ATM 22nd Sept 15)


Regards,
Utkarsh
Mob:+91-[protected]

I booked the tatkal ticket from chennai to surat on 5th nov, 2015 via irctc. com ; It shows payment was successful and Rs.2162 was debited from my account. But when payment process redirects me to IRCTC website, it shows that "we are unable to process your request; please try later". Hence, Ticket did not get booked though the payment was successful. Since the ticket could not be booked, i am supposed to get my money back from ICICI.

I am Swadesranjan Taral from Kolkata. In the year 2003, I obtained a Credit Card no.[protected] which was valid up to 06/13, by creating a lien of my fixed deposit.

The Limit of the credit was only Rs. 18000/- upon consideration of the amount of fixed Deposit. The said fixed deposit certificates are not supplied to me on regular yearly renewal, and the amount stands at present more than Rs. 50, 000.

In spite of my several requests, the credit limit of my Credit Card is increased according to my Fixed Deposit nor I have been supplied with the Renewed Certificate.

So, please resolve the dispute by enhancement of the credit limit of my card and send me the present Fixed Deposit Certificate at least within 15 days henceforth.

I am disgusted about your Customer Care

Yours faithfully, Swadesranjan Taral.
my Email: [protected]@hotmail.com
dated 05.11.2015.

ICICI Bank — pf withdrawal Respond To Complaint I was en employee of ICICI bank from01/09/2007-01/08/2008. I had submitted mail request to HR for processing my pf withdrawal, which has not been done till date. I have even sent mail reminders twice but there has not been any response or even acknowledging my mail. kindly do the needful.Please find the details below. NAME;Vinay Gupta EMP NO: 816776

Hi, I am having a salary bank account in ICICI kamarajar Madurai branch.My account no. is[protected] : I was just checking my bank statement and got the shock of my life. My account has been debited. I don't have any mail informing about this charges. I have no information from ICICI. No call, no mail and no msg. I dont know why they are deduct my account, i informed to customer, they are not response to me, without any information they are deduct my account, kindly help me sir, i am a middle class family. My mobile number is - [protected], kindly solve my problem sir

1. If the new atm card is requested, then there is no way to reach customer care associate at ICICI bank. Because it asks for the pin to go ahead and with the new atm card pin too is delivered. So, in short one is unable to reach customer care over the phone, which is a very painful thing. Because of this, had to visit branch office.
2. Needed the atm card on which every thing was dependent. atm card was not delivered at the requested location. And because of above point # 1, when visited the branch, the lady at branch was rude and did not deal with situation properly.

Regards,

Animesh W

I have icici credit card, now i want recharge my mobile via paytm, but the OTP was not received at proper time since last three days.the icici bank credit service is very worst service in india .the same complaint in each and every time was occurred.

Date of incident - 10th sept2015 time arround 8:15pm Complaint number - SR[protected] I above mentioned date i went to icici bank of south ex part 2 new delhi, there i withdrawn rs 2000/- and went away . when i reached home then i checked the sms alert that was showing 2 transactions in which debited amount rs 2000/- and after 2 minutes Rs 20, 000/- also debited from my account. but there i was done only one transaction of rs2000/- only and i was not done the transaction of rs 20, 000/- . I never shared my Debit Card number, any pin/password, account number to anyone. I am not aware how its happened to me, i am not feeling safe and feeling cheated. I have submitted the dispute form and FIR copy to the bank branch on 12th sept.2015. When i call icici bank customer care and everytime they says that my case is under investigation, i dont think so any investigation happening . Kindly check the cctv footage of the time of incident and show the same to me also. I need my 20, 000/- rupees back, kindly investigate properly . Looking for positive response.

To Chanda Kochhar MD ICICI Bank 2 credit cards were issued to my client who is now 70 year old and a patient of Parkinson's diseace 10 years ago. Suddenly the Nagpur Head of ICICI Credit cards- Ashish Pandey tel no [protected] sends my ailing client a threatening Notice, which I hope is not at the behest of the ICICI Legal Dept in the Head office but a gimmick of his own to secure some NPAs. The 20, 000 and 40, 000 Credit card outstandings have now blossomed to 80, 000 and 1, 77, 000 thanks to the fertile imagination of the icici people who sit on a demand for years and then make the outstanding multiply manyfold, intimidating AND THREATENING CUSTOMERS and I quote verbatim from the Legal Notice sent to him(my father) from an Nagpur Advocate, probably an friend of Mr. Pandey: 5. " The said credit card is the absolute property of my client, in respect to which you were supposed to abide by the terms and conditions of the bank. By misusing the credit card you have illegally enriched yourself and have committed an offence of misappropriation of "Public Money". Hence you may note that you are liable to be punished for causing wrongful gain to yourself and by causing wrongful loss to my client.. Thereby you have caused harassment to my clients. In addition to this you have caused breach of trust reposed on you by my knowledge. My client represents to us that as against the promise made by you, you have become a gross defaulter and intentional default on your part ... Further it goes on to say that Criminal action will be initiated against my father and his photo will be published in the newspapers. All this is from my point of view extremely intimidating, not to mention grossly illegal. The supreme Court has banned the use of photos to be given in Newspapers. Several years ago ICICI bank and other banks were severely reprimanded for use of "dadaGiri" and goons to take back Carse on loan and use underworld elements to threaten customers who have defaulted to make payments under threat. A similar pattern is discerned by me here. You are sitting on the default for years together. Suddenly you wake up because of what the RBI says about reducing NPAs( I presume) and then you put pressure on your branches to make recoveries and they resort to fanciful tactits of converting Civil matters into criminat ones to intimidate customers and threaten them with violence of a different kind. Violence it nevertheless is. I resent strongly to all this As a educated Managing Director I hope that you will not succumb to the politics of retrival by hook and crook and let the crooks have their way The reason why the cc bills were unpaid was because my client retired. So no question of willfully not paying. And today he is unable to pay his medical bills forget your credit card dues. Had you contacted him a few years ago some way out may have been possible. S. Ghate Advocate [protected]@rediffmail.com The Customer No is DLNCHARD/P/82380/34295/9401xxxxxxxx3003

My Name is GURBINDER SINGH I was joining in ICICI Bank Pvt. Ltd.
as Sales Officer Trainee in Sep 2013
My Joining Date is 11-sep-2013.
My Posted Branch was CHOTTI BARADARI, Patiala
But some family reasons i was not join that time.
before the Training i was submit my 10th and 10+2 education Certificate.
but i was not received my submitted Documents.
please i need my documents urgently
but i have no employe ID
i have only Reference ID : [protected]

Hopeing your reply

Thanks & Regards
Gurbinder Singh
[protected]