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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Aug 25, 2026

Complaints 23793

Resolved

14309

Unresolved

9484

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 5

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Address: Baner, Pune

There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- which is a high amount for me, and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.
br...

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Address: Gurugram

On November 5, 2024, I registered my HDFC Bank account with ICICI iMobile Pay for UPI transactions. However, due to issues with the user interface and other problems, I have decided to deregister my HDFC Bank account from the app. Unfortunately, I have found that the iMobile Pay app does not provide an option to deregister my account. Additionally, the customer care number provided has been unable to assist me in resolving this issue.br...

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I am writing to raise a formal complaint on ICICIBANK regarding an issue I have been facing while trying to transfer funds to a school trust account. Despite multiple attempts, I am consistently receiving the following error message:
"Transaction declined due to security reasons. Please contact the bank or customer service."
Its a old account as a payee, and the transaction has been continuously declined. I have already...

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It's been almost 2 years since amalgamation between Srikalahasthi pipes & Electrosteel castings Ltd was completed. But still Srikalahasthi pipes stock was showing in my portfolio instead of Electrosteel castings ltd stocks. Due to this, my portfolio value & stocks are displaying as wrong.

This is totally unacceptable. If company has no system in place to handle this, then no need of doing business. Unnecessarily users had to...

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Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

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Address: Mumbai

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

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I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...

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I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...

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Dear ICICI Bank's Customer Service/Complaints Team,

I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

- Credit Card Number: 4315********2003

Account...

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"I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....

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10000 rs were debited from my account with the below details.
ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

I didn't do any transaction. Please refund...

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Sir,

I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

Following are the details:

1. Bondholder Number:[protected] Certificate No: 126623
2. Bondholder Number:...

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Address: No 92, silver street, Butt road, saint Thomas mount, Chennai-600016

I don't have a DEMAT account associated with my icici bank still they charge me for Rs.802 for depository charges.

transaction number: IN[protected] DP CHGS TILL APR-24

kindly resolve this fraud transaction ASAP....

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Hi, I am Sahil Goyal, an ICICI Bank customer. I have had a saving account in ICICI Bank for almost 4 years. I noticed they deducted 15.11 Rs on 20th May for the first time in the name of ECSRTN Charges. On the next day, they deducted 10 Rs. on 21st May for the same reason.

After some days, On 31st May, they deducted 309.99 Rs as ECSRTN charges. They didn't stop here and again deducted 579.99 and 574.89 on 3rd June for the...

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A person called me with mobile number +[protected] saying he has a family
emergency and he is not able to transfer the money at the moment, he said to
transfer 24000 INR to - UPI -cfmer.[protected]@icici Name- Sandhya as I took it as emergence and transferred the fund, he promised that he will pay me
as soon as transactions are online but then he blocked me.

fraud upi detail-

UPI -cfmer.[protected]@icicibr...

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Address: HYDERABAD

I paid my emi on same time but the icici bank charged the amount inr 590/-

Transaction no : ECSRTN050524_[protected]...

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ECSRTN charge of Rs 3600 was deducted from my ICICI bank account without informing me. Is this the right way? I want my money back.

Account number.[protected]...

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Address: ICICI BANK MALLESWARAM BRANCH

In July 2022, I began the online application process for a home loan with ICICI. A sales representative guided me through the process, informing me that approval and disbursement would take 2 to 6 weeks. I submitted all required documents.

By August 2022, all documents were accepted, and I was instructed to pay the loan administration fees.

However, in September 2022, after making the payment, there was no communication...

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Recently I was a victim of a FEDEX courier scam. The Scammers imposing as police threatened me of consequences. They held me at mobile video call with screen sharing for 3 Hrs on the pretext of interrogation. They made me read the statement loud during this process. Once I was exhausted and vulnerable, they gained access to my credentials and performed the scam.

They applied for Insta personal loan on my account which was...

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Hi,

I have a fraudulent withdrawal from my ICICI account on Dec 26 2023.
The comment mention - Dr. Tran for funding A/c[protected]...

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