ICICI Bank Complaints & Reviews

On 24th Oct, I had deposited xxxx cash using the cdm machine at the ICIC xxx branch. I was mentioned no charges if I deposit the stated amount. So, I proceeded to deposit the said amount. At this month end when I was checking my statement, I found a charge of around 2, 864 INR was debited from my account.
I contacted ICICI customer care and was informed about the cash deposit charges.
Firstly, I would like to understand why...

There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- which is a high amount for me, and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.
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My ICICI bank account is freeze and when I visit the ICICI bank branch they not find the reason why my account is freeze they say visit base branch which 1200 km far from my location, my 4500 is stuck in my account please transfer my money to another account...

On November 5, 2024, I registered my HDFC Bank account with ICICI iMobile Pay for UPI transactions. However, due to issues with the user interface and other problems, I have decided to deregister my HDFC Bank account from the app. Unfortunately, I have found that the iMobile Pay app does not provide an option to deregister my account. Additionally, the customer care number provided has been unable to assist me in resolving this issue.br...

I have raised complaint for the same issue.
My money also deducted from my bank account AD of bank bflf and nach crgs kindly give me the details clarification. Total money 10592 ....

I am writing to raise a formal complaint on ICICIBANK regarding an issue I have been facing while trying to transfer funds to a school trust account. Despite multiple attempts, I am consistently receiving the following error message:
"Transaction declined due to security reasons. Please contact the bank or customer service."
Its a old account as a payee, and the transaction has been continuously declined. I have already...

I was supposed to pay my emi to Kotak but i have issue with banker On 19th Oct 2024 i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transaction code as 'ecsrtnchg200420_srECSRTNCHGS290324_SR[protected]GST On 19th Oct 2024...

Last month, i had to deposit some cash using the cdm machine at my home branch.
I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.
I proceeded to deposit the said amount.
Fast forward to a few days back, when I was checking my statement, I could notice a charge of around 531rs on 16th october. I enquired with the customer care and I was told that these were the cash deposit charges.
So firstly, I want to ask why was I misguided by the teller at the branch about not having any cash deposit charges?
Secondly, why didn’t I receive any sms/email notification when my account was debited for the said charges? Why was the debit a silent one?
I have been holding an acc with ICICI since 3 years now and this was a very disappointing experience.
I would request the team to kindly look into it and reverse the charges or I might need to go via the Banking Ombudsman route to get this settled.

The bank deducted MAB charges from my account. This is first time they have done this and the amount the got deducted is way too much. Thus I request you to please refund my money back as the amount that got deducted was very important for me, I have to make some payments with the same.
Amount charged- 11 oct 2024 Rs 538.39...

Hello-
ICICI direct is not closing my demat account despite following up for last 2 months and hence continue charging the demat fees.
I live in US and had couriered the closure form to the mumbai office, still no success so far!
My email is [protected]@yahoo.com and have sent numerous emails but they don’t respond.
Can you help!
Thanks!...

Cheque No. 0000485 dated 10th Nov2023 amount INR 6732421 was deposited in the bank and the branch has failed to take on time action towards its clearance instead handed over the cheque to the drawer under suspected criminal conspiracy on the same day, ref. CCTV recording between 1115h to 1215h. After multiple follow ups and complaints the branch retrieved the stale cheque from the drawer and to cover up the crime bank returned the cheque with dishonour memo on 15th Mar2024 which is much more than one month after the cheque deposit n bounce date. US 138 this will not be admissible now which is the second conspiracy by branch remaining hand in gloves with the cheque drawer. Our business is badly impacted and we have no means to tackle with the debtor under criminal procedure. Bank is irresponsibly stating that we inadvertently and just apologizing for handing over the cheque to the drawer. We strongly object to the behavior of the bank. My venture is Women led and finding myself helpless in dealing with the situation.
ICICI branch has:
1. Conspired with the Cheque drawer and protected him from Credit score impact
2. Forged the document by issuing a back dated Cheque bounce memo which can be proven any day.
3. Intentionally delaying the Cheque bounce memo delivery to us beyond 30 days as part of conspiracy with our debtor with criminal intent. Bank is a partner in financial crime with the cheque drawer.

The RBI Bank Ombudsman is our final attempt before we need to take legal recourse and we will highlight this case in social media, with the PMO office and financial minister to let everyone know how ICICI is involved in financial crime and fabricating evidence. CCTV footage of the branch is advised to be kept safe because it is going to be crucial for banks to safeguard and prove whatever they want to say in their defense. But our business is badly impacted because due to support of the bank, our debtor could not be booked under criminal acts and we need to more for civil suit which is a longer process. Along with our business, 8 employees and their family are also impacted with the situation which is getting worse with each passing day.

I Amulya Kumar have purchased ICICI Tax Saving Bonds bond holder number[protected] certificate number 487264 purchased in 2001 ; and bond holder number[protected], certificate number 37371 purchased in 2002. I have yet not received any money back. Please help in getting my money back

It's been almost 2 years since amalgamation between Srikalahasthi pipes & Electrosteel castings Ltd was completed. But still Srikalahasthi pipes stock was showing in my portfolio instead of Electrosteel castings ltd stocks. Due to this, my portfolio value & stocks are displaying as wrong.

This is totally unacceptable. If company has no system in place to handle this, then no need of doing business. Unnecessarily users had to...

This is to bring to your notice icici bank shows rough entry in by cibil I have taken icici credit card no [protected] and closed my credit card account long time back but still showing high credit value in my cibil. I request icici bank please remove the high credit value from my cibil as soon as possible otherwise I will taken this issue with higher authority.

Thank you
Girish Sawant
Mobile no [protected]

On[protected], I received an email from you with the following text:
"Your ICICI Bank FASTag linked to vehicle no. TN11J8841 has been debited with 57.00 on date[protected]:55:49 for Toll Charges at Varadharajapuram toll plaza on[protected] at 16:54:00".

I have not taken my vehicle outside for the last 7 days from my residence.

I tried repeatedly ICICI Fastag (Customer[protected], ICICI Fasttag Telemarketing[protected] and my ICICI Relationship manager[protected]. No answer from any of these numbers.

- Sundararajan

I have never created a demat account in ICICI still they have created it, idk how and why. I searched on Internet, and I found multiple complaints with same background. I got to know that I have a demat account when 789.09 rs were deducted from my account without any prior notice. I tried calling the customer care for the refund and they mentioned, it's your choice to raise a complaint or not but we won't be able to refund the amount. I asked them to cancel the demat account and next day again 826rs were deducted from my account. I tried contacting them and they mentioned that the amount will be refunded within 7 days. It has been 14 days now.

There was an ECRTN deducted from my ICICI Bank account for no reason listen
₹598/- and ₹587/- on 11th September and ₹98/- on 12th September.

There was no email/message with reasoning or message of this transaction.

This is not the correct way.
Why has this been deducted?...

Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...