ICICI Bank
ICICI Bank Limited
Customer satisfaction rating: 57%
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19447
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ICICI Bank Customer Care

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Address
ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1815
down
730
up
713
down
411

Phone:
Phone:
up
824
down
435

Additional info

ICICI Phone Banking Center

ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032



Registered Office

ICICI Bank Limited, Landmark: Race Course Circle, Vadodara 390 007


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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57%
Complaints
19447
Pending
3224
Resolved
9758
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

ICICI Bank Complaints & Reviews

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I am Anirudh Jain, I have been with ICICI bank since 2019. On[protected], INR 481.83 was deducted from my account without...
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Today I have deducted amount of rs.999 in Name of VSI*www money. So I can't what kind for amount has been deducted without...
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I have registered complaint with bank UID (317225)
bank refuses to refund rs 885 charged for credit card.
i...
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Sir/ Madam

With reference to the subject above I would like to know about ICICI ashirwad deep discount bond maturity which was on 15/072021. How & where I could redeem my policy. Kindly help me.
My mail ID is - [protected]@rediffmail.com

Your's faithfully
Chinu Chiring
Jul 15, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (334521) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
1 Comment
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    I want to submit Complaint Positive Review Neutral Comment
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    I am an ICICI bank customer. When I am checking on my statement they are deducting money with the name of ECSRTNCHG. I am...
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    Initial i had home loan in DHFL Finance. then DHFL Finance transfer our loan account to ICICI bank. Now ICICI bank taking...
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    While withdrawing money from ATM it shows "Icici bank credit card is withheld due to security reasons" and why is it so?
    Let me know this as early as possible?
    Jul 15, 2021

    Complaint Status

    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (333848) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    1 Comment
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      I want to submit Complaint Positive Review Neutral Comment
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      Yesterday 14 July, 2021, at 4.13pm, an unauthorised transaction took place from my debit card. The amount deducted is Rs.1199...
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      On 14 may 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize...
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      I was employee of icici bank, i have no issue with my past organisation but i am unable to get my irdai sp certificate from icici which i have to share with my current organisation
      for sp code transfer

      kindly help me by providing contact detail of concern team which can help in providing my sp certificate,

      regards,

      rajesh singh bhandari
      old employee: 424881
      Jul 14, 2021

      Complaint Status

      ICICI Bank customer support has been notified about the posted complaint.
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        Unauthorised 1899 amount debited from my account
        While registing complaint no one ready to register
        Very fraduarnt
        My account no[protected]
        Jul 14, 2021

        Complaint Status

        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (331259) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        1 Comment
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          I want to submit Complaint Positive Review Neutral Comment
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          Hello Team,
          I just want to bring this to you attention that a sum of 129rs has been deducted day before yesterday...
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          Kindly refund my home loan charges amount rs 1100, my account number is[protected]...
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          Hi preeti here. I have an account in icici bank sector 25 panchkula. My account no is :[protected] . Rupees 413.00 has been...
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          Money debited without my authentication.

          Dear Customer, transaction of INR 999.00 done on ICICI Bank Account...
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          I am the a/c holder of icici bank
          Now they have charged MABcharges+GST Rs708 and Rs 177 for Dcardfee under this category...
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          Hi
          Just saw that the amount of rs 40.93 has be debited on account of EBA*NSE N 202 through ICICI Direct. What is this...
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          AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY for 3 time in the midnight. I didn't...
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          I received an invoice of Rs 500 where particulars are mentioned as NACH_AD_RTN_CHRG_TPSLSIP... and ICICI never responds to any queries. I have the right to know why is this amount deducted
          Jul 14, 2021

          Complaint Status

          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (327556) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          1 Comment
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            I lost 94000 during an online transaction via rechargecube.in . It was an unauthorized transaction. I have immediately called...
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