ICICI Bank Complaints & Reviews

There was an ECRTN deducted from my ICICI Bank account for no reason listen
₹598/- and ₹587/- on 11th September and ₹98/- on 12th September.

There was no email/message with reasoning or message of this transaction.

This is not the correct way.
Why has this been deducted?...

Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...

Please cancel WPP / Renewal.

Please refund me my 1899 rs. My saving ICICI Bank account urgent basis.

Name : Pramod Papal.

AC no:[protected].

Thank you.

Regards,
Pramod papal....

Hello Team,

As I have tried to reach out to the bank, multiple times and still there was no action taken regarding my concerns from last 1 year, so I have to officially file a case against the ICICI BANK.

I have been an A/C holder in ICICI BANK from JAN'2020 and my source account belongs to MYSORE BRANCH inside INFOSYS LIMITED which is my previous company. I have approved some ECS mandate and at a point due...

Dear Team,
I have raised my dispute with ICICI bank against the credit card transaction over the call to call center team.They guided me to raise the Cyber Complaint for said transaction.
I have also raised the same.
But still no resolution received from any one
I want my refund of transaction done via credit card.
The amount was transfere to fraudester person and when I am contacting that person he denies me to refund the payment and my phone was also blocked by the person.
Please help me to get my amount refunded
Transaction details below
Transaction date is 07/06/2024
Amt is 5000

My icici bank account got devotee at two separate with with total of 590 rs without any prior information or my comment.
Please return the above mentioned amount to account.
Account[protected]...

Today an amount of Rs354 has been deducted from my account
i dont know why this amount had been deducted before this never such amount has been deducted from my account

I received a call where the person claimed to be from ICICI Credit Card services. They told me that I had earned some reward points from a recent shopping transaction made with my credit card, and they asked me to redeem those points. They directed me to visit a website, www.mangecards.in/icici, and assured me that it was a legitimate ICICI site. The website looked like an official ICICI page. They instructed me to enter my card details to...

Dear Team,

Since 4 month amount/EMI debited without user consent and as i know about this i had discussed with ICICI executive regarding this issue.
I am writing to express my concern regarding the wrongful deduction of EMI for my ICICI credit card -[protected] : for the past four months. Despite my previous intimation to the ICICI credit card department, the issue remains unresolved.

I had made a purchase on Amazon, which was later refunded. The refund has been credited to my ICICI credit card account and is reflecting in my credit card statement. However, the EMI deduction continues to be made from my account.

I request you to take immediate action to:

1. Stop the EMI deduction with immediate effect.
2. Reverse the wrongful EMI deductions made over the past four months.
3. Adjust the excess amount paid against my outstanding balance or refund it to my account.

My details are as follows:

- Card Number: [[protected]]
- Account Name: [[protected]]
- Contact Number: [ [protected] ]

For your reference I am giving refund details below.

I request a prompt resolution to this issue and a confirmation email once the necessary corrections are made.

Thank you for your attention to this matter.

Refunf Transaction Details-

1. Refund from Amazon – 29958.78 rs
Amazon Pay Credit Card


Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹29958.78
Order ID[protected]
RRN_74766514130418158375465

2- Refund from Amazon – 2582 rs
Amazon Pay Credit Card

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹2582
Order ID[protected]
RRN_74766514130418154764399

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹1500
Order ID[protected]
[protected]
[protected]
RRN_74766514129418106307530

For your reference attaching credit card statement, your team can investigate properly.

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...

Dear Sir/Madam,

An unauthorized purchase of Rs. 859.16 has been made using my Debit Card linked to ICICI Bank Account XX187 on 15-Aug-24. Info: VIN*www yollaca.

Kindly revoke this transaction and issue the refund.

Thanks

My account has been deducted with ₹129.27, showing a message "surcharge dt:29/06/24 MCC 4112". When I enquired about it, I was first told it's a platform charges by IRCTC. IRCTC confirmed over the phone and also by email that they have not charged anything like it. When I asked ICICI again, they came back saying that it's by IRCTC and I need to contact them only. After few back and forth, now ICICI is saying that it's them who have charged me for using their account. So why lied about it in the first place? Are you coning the customer?

Since when bank start charging to use their accounts to buy any services? And why I was not told about this when I was making a purchase? Why ICICI is charging this, one month after the actual transaction happened? I bought tickets on 29th June, and ICICI is charging on 31st July?

Were they sleeping for a month?

This is unethical, and illegally stealing customers money, without their permission or even their awareness.

I have checked online and there are so many complaints on the internet regarding the same issue, and only with ICICI Bank. Is it time for me to move to someone else now!!!

I raised official complaint on their website about this and the last call I had with their team was one week ago and that time I was told that their senior manager will call me the next day and this issue will be sorted in two days. I even escalated this, chased as well, but nothing from them yet.

I demand my money to be returned back in my account which they have stolen from my account, immediately.

Today 11565 Got deducted from my account....

I've been a loyal customer of ICICI bank for about a decade now. On the 17th of February 2024, I went to ICICI bank (Coles Road) branch in Bangalore to take a gold loan. After discussion with the executive Abid
I agreed to take the gold loan at 12% interest rate.
However, in the Sanction letter issued they mentioned a 14.45% interest rate. I visited the bank, and they updated my sanction letter in writing as per my initial discussion...

Hi Team,

Icici bank transaction was failed and 36000 was deducted from my icici bank while making payment for yes bank credit card at 12:45 am on 3 Aug. I have already reported this issue many times at bank customer care but there no response. Please refund this amouns asap. Screenshot is attached.

Tranaction details:
Name: Manish Chugh
Account Number:[protected]
Mobile Number: [protected]br...

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL JUN-24---- INR 826'. When I created the Demat account, I was not told about the DP charges, it had told me by the ICICI representative that it is free of cost, and it will never be charged and also, I did not get any message alert in my mobile which is registered with...

I received a message intimating a deduction of 92163.64 on 29th Jul 2024, 11.30am. This is a fraudulent deduction as I was not prompted for any authorization and also mentioned it as an auto deduction. The transaction was made to some party CMS[protected]/ADTPSLSIPG_[protected]. I haven't given any such standing instruction to any mutual fund or insurance company. I personally do each transactions. It is a huge amount for me as this kind...

ICICI bank- DMC/IN[protected] DP CHGS TILL JUN 24 – Bank have deducted Rs. 826.00 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge…. In DMC/DP CHGS name ICICI Bank have deducted Rs. 826.00 from my account without any prior notice….I want to back my money