Claimed

ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Jul 14, 2026

Complaints 23787

Resolved

14308

Unresolved

9479

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank

ICICI Bank reviews & complaints page 5

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...

Helpful

Found this helpful?

Write a comment

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...

Helpful

Found this helpful?

Write a comment

Dear ICICI Bank's Customer Service/Complaints Team,

I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

- Credit Card Number: 4315********2003

Account...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

"I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

10000 rs were debited from my account with the below details.
ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

I didn't do any transaction. Please refund...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Sir,

I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

Following are the details:

1. Bondholder Number:[protected] Certificate No: 126623
2. Bondholder Number:...

Helpful

1 other people found this review helpful

1 found this helpful

Address: No 92, silver street, Butt road, saint Thomas mount, Chennai-600016

I don't have a DEMAT account associated with my icici bank still they charge me for Rs.802 for depository charges.

transaction number: IN[protected] DP CHGS TILL APR-24

kindly resolve this fraud transaction ASAP....

Helpful

Found this helpful?

Write a comment

Hi, I am Sahil Goyal, an ICICI Bank customer. I have had a saving account in ICICI Bank for almost 4 years. I noticed they deducted 15.11 Rs on 20th May for the first time in the name of ECSRTN Charges. On the next day, they deducted 10 Rs. on 21st May for the same reason.

After some days, On 31st May, they deducted 309.99 Rs as ECSRTN charges. They didn't stop here and again deducted 579.99 and 574.89 on 3rd June for the...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

A person called me with mobile number +[protected] saying he has a family
emergency and he is not able to transfer the money at the moment, he said to
transfer 24000 INR to - UPI -cfmer.[protected]@icici Name- Sandhya as I took it as emergence and transferred the fund, he promised that he will pay me
as soon as transactions are online but then he blocked me.

fraud upi detail-

UPI -cfmer.[protected]@icicibr...

Helpful

Found this helpful?

Address: HYDERABAD

I paid my emi on same time but the icici bank charged the amount inr 590/-

Transaction no : ECSRTN050524_[protected]...

Helpful

Found this helpful?

Write a comment

ECSRTN charge of Rs 3600 was deducted from my ICICI bank account without informing me. Is this the right way? I want my money back.

Account number.[protected]...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: ICICI BANK MALLESWARAM BRANCH

In July 2022, I began the online application process for a home loan with ICICI. A sales representative guided me through the process, informing me that approval and disbursement would take 2 to 6 weeks. I submitted all required documents.

By August 2022, all documents were accepted, and I was instructed to pay the loan administration fees.

However, in September 2022, after making the payment, there was no communication...

Helpful

Found this helpful?

Write a comment

Recently I was a victim of a FEDEX courier scam. The Scammers imposing as police threatened me of consequences. They held me at mobile video call with screen sharing for 3 Hrs on the pretext of interrogation. They made me read the statement loud during this process. Once I was exhausted and vulnerable, they gained access to my credentials and performed the scam.

They applied for Insta personal loan on my account which was...

Helpful

Found this helpful?

Write a comment

Hi,

I have a fraudulent withdrawal from my ICICI account on Dec 26 2023.
The comment mention - Dr. Tran for funding A/c[protected]...

Helpful

Found this helpful?

Write a comment

My ICICI Bank Multi Wallet card has sufficient balance and is valid through 2026 and is a chip-based card. I haven't used the card for quite a while. While checking the card through CMS Self Care Portal, it is showing as Card in invalid status. Kindly assist on what needs to be done....

Helpful

Found this helpful?

Write a comment

Address: Tower 25, Flat 110, Amanora Township, Hadapsar

ICICI bank has deducted 590 * 5 = 2950 (February) and 590 * 5 = 2950(March) 2024 without any notification.
This was not the case earlier even if I don't maintain minimum balance, the SIP gets dropped and I used to complete the SIP manually.
They should notify about the deduction and reason about the same. I am requesting a refund of my hard-earned money at the earliest. Thank you....

Helpful

Found this helpful?

Write a comment

I am making a payment to Government Registration office with everythign ready for registration of my new flat and the netbanking transaction declined, asking me to consult customer care.

The reason given was the value of transaction was high, that was the only reason given for blockign my transaction.

They didnot unblock my transaction immediately and asked me to wait for 2 hours to unblock the transaction....

Helpful

Found this helpful?

Write a comment

My Name is Amit Kumar Sah. My account Number is[protected].
IFSC Code - ICIC0001337
My account is freezed from 20 feb 2024.
I contacted to nearest ICICI Bank Branch they say account cannot be freezed from here. they say account is freezed because of suspicious transaction or account does not keep money in saving account. I said to unfreeze they say they cannot unfreeze.i cannot do any transaction...

Helpful

Found this helpful?

Write a comment

Dear Consumer Complaints Department,

I am writing to lodge a formal complaint against ICICI Bank for their persistent and unwanted credit card promotion calls. Despite my clear disinterest and repeated requests to stop these calls, they continue to contact me, causing significant inconvenience and disturbance to my daily life.

Nature of Complaint:
The issue at hand involves constant calls from ICICI Bank...

Helpful

Found this helpful?

Write a comment

Cash deducted 175rs without my knowledge or email or sms. When check I saw amount deducted for CashTxnCharges Branch. Nowadays monthly deducted charges for some some reason. Please check and revert back....

Helpful

Found this helpful?

Write a comment