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ICICI Bank Complaints & Reviews

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Updated: Oct 19, 2025
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ICICI Bank reviews & complaints page 936

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S
Sundar M
from Gurgaon, Haryana
Aug 29, 2014
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Credit Card rewards points Fraud for 6999/-

Address: Bangalore, Karnataka

Respected Sir, I got call from ICICI bank credit card department on 23-Aug-2014 from Delhi with this phone# +[protected].They told me that my credit card reward points around 7000 have been expired last month and asked me to go for Icici Services for which they can utilize my rewards points. I asked them how to trust whether the call is from really icici or some other person, they told me last transactions, last payment and also they...
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prakash25
from Mumbai, Maharashtra
Aug 29, 2014
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Address: Mumbai City, Maharashtra

Hi Sir, My name is Omprakash Kori, I got a call from 'the ICICI people' at 28th/Aug/2014 . He mentioned that about titanium credit card offer.he said we have to submit customer information, He enquired about the name embossed on my card for my card details, CVC number tell them after that i got message in my cell thank u fr using SBI debit card purchase worth Rs 7750 on POS 96011937 at 'KAMKASH SALE SOLUTION DELHI IND TXN#[protected] i got the call from this number [protected] my number is [protected]
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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    A
    anilm81
    from Delhi, Delhi
    Aug 28, 2014
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    Address: Gurgaon, Haryana

    Sir,
    This is regarding of not getting the noc of car against the loan no-ludel[protected] in the name of manju mehla till date.
    I was told that i have to collect it from dlf phase 1 of your bank branch but after even been there many times there is no response.
    Their statement from bank is that please leave your contact number and we will get back to you.Please how many times i have to do the same.
    Looking forward to the solution from you.Hope i will soon have answer to my problem.
    Loan acc-ludel[protected].
    Vehicle no-dl9cl0072.
    Regards
    Manju mehla
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Ms. Mehla,

    We are sorry to hear about your experience. We have made a note of your contact details.
    Our official will get in touch with you to assist you with your concern.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Dilip_Patel
      Aug 28, 2014
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      Address: Hyderabad, Andhra Pradesh

      Hi, I have been ICICI customer from long time. I took personal loan at Hyderabad with floating rate. Loan reference # LBHYD[protected] Start date: Sep-2006 Now you have increased interest rate to 14.25, While you give loans to new customer at interest rate around 10%. This is unfair on your existing customer. Another wrong thing is you are not increasing EMI, So we do not realize for some years and now you have extended my loan up to 2043 !!!. Well I may not be alive till then. In last 8 years my principle amount is just reduced to 18, 64, 268.00 (While loan amount is 19, 54, 340). Could someone from ICICI bank Home loan contact me. My contact email address is : dilipkumar.[protected]@gmail.com Dilipkumar Patel.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Patel,

      We regret any inconvenience faced. We have made a note of your Loan account details. Our official will get in touch with you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        Madhavisuda
        Aug 27, 2014
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        extra charges

        Hi, Today, when I checked my bank account I was very upset to find this AMC PINS recovery charge of 2809 from my bank account. When I checked on ICICI website there is no mention of it but when I checked on internet, I found several complaints against ICICI in consumer court regarding this problem. I never use my ATM card as I am not India and I have never asked for any recovery so what are these charges? I am very upset with ICICI...
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        Lalitgour
        from Indore, Madhya Pradesh
        Aug 27, 2014
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        Address: Indore, Madhya Pradesh

        hello sir, i m lalit gour from indore. my icici saving bank account number is[protected]. i am not applying any rubyx card but bank give me that card nd charge to my account. and my name is on card in (LALITA GOUR) misprint. my name on my account is (LALIT GOUR) i also complaint to brach nd H O. that i want a new card with my name. second card issue me but again the problem is same again mis print (LALITA GOUR). and the process is when i use second card then first card is block but first card is block by bank without any notice, i m suffering many problems on that. i m mentaly disapoint by banks behavior. how they can do this again nd again. sir please do something nd charge to bank nd also submit a (maan hani) case on bank with that behavior of rs 100000/- (one lakh only). i m submitting two photos.
        +2 photos
        Aug 14, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Mr. Gour,

        We regret the inconvenience caused. We have made a note of your account number. Our official will get in touch with you shortly.
        We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          nikit123
          from Ernakulam, Kerala
          Aug 27, 2014
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          Address: Ernakulam, Kerala

          I have been struggling with ICICI account since I am using my Paypal with them. They allow Paypal to steal my money without my consent. Please get back my money. Account No:[protected] MIN/PAYPAL *CAR/[protected]/0 - INR 3148.61/-
          +1 photos
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Sir,

          We regret any inconvenience faced. We have made a note of your account details. Our official will get in touch with you.
          We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            nikit123
            from Ernakulam, Kerala
            Aug 27, 2014
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            Address: Ernakulam, Kerala

            My account (Account No:[protected] card has been charged as MIN/PAYPAL *CAR/[protected]/0 - INR 3148.61/- on 27th August 2014. I didn't make any payments using ICICI card, how the hell is ICICI is approving payments without my consent. Be aware of ICICI account and cards, they will authorize everyone to access your card without your consent. I need my money back. Its like trashing my hard earned money for no reason.
            +1 photos
            Dear Sir,

            We are sorry to hear about it. We are working on your complaint and will get back to you.
            An e-mail communication has been sent to you on September 1, 2014.

            Regards,
            ICICI Bank Customer Service Team
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              Kranthi Kumar Digajarla
              from Hyderabad, Telangana
              Aug 27, 2014
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              Unintimated deductions even after transaction

              Address: Hyderabad, Andhra Pradesh

              Hi, I am having bank account in ICICI Begumpet, Hyderabad branch my a/c no:[protected] My contact number is : +91-[protected] I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed...
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              Sunil9333
              from Bangalore, Karnataka
              Aug 27, 2014
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              Address: Bangalore, Karnataka

              1) I am unable to check the status of my Application. 2) I had called for Customer Care but they registered my number for call back but till now i didn't get a call. 3) Response is very Poor. My Mobile number- [protected] Application Number-S[protected] ICICI Credit Card Application Ref No.[protected].
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Sir,

              We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
              We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Still i didn't get any response From the ICICI Bank
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                M
                maheshmehta
                from Ahiri, Maharashtra
                Aug 27, 2014
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                Address: Surat, Gujarat

                Respected sir, I has open my son saving a/c no.[protected] at rander, adajan branch The a/c in connected with monthly recuring scheme . your people has not informed us and block the a/c and card as my son cross his age of 18 year. at present he is out side of surat and he is not able to operate the a/c and card . The People in the bank at rander named Bina (mo. no. [protected])and Manager Ajay (mo. no. [protected]) is not responding me. they required my son as i send him for study out of state. May he will come after three month letter. Do it urgently as my son getting problem for money as he is out side.with this problem i suppose to close the a/c mahesh g. mehta [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Mr. Mehta,

                We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  skchhatoi
                  from Pune, Maharashtra
                  Aug 27, 2014
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                  Resolved

                  Address: Pune, Maharashtra

                  Respected sir,
                  i am Sanjaya Kumar chhatoi lone reference no is[protected] i have been followed previous 1month but still it is not sanction .
                  for your reference (my bike lone was cleared in 2006, finance ICICI & BAJAJ two wheeler.name -Sanjaya Kumar Chhatoi)

                  kindly do the needful
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Chhatoi,

                  We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact details. Our official will assist you.
                  Refer '218515' in the subject line.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rajeshkmc
                    from Coimbatore, Tamil Nadu
                    Aug 26, 2014
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                    Address: Coimbatore, Tamil Nadu

                    Hi i am Rajesh, today on 26.08.2014 i recieved a call from[protected] who said he is calling from icici credit card dept.and it was regarding redeemtion of reward points and increase of credit limit and sending me new card regarding this, he asked me to talk to his manager even though i said i was not intrested. I told to the manager that i was not intrested in the above said points, and he cut the call. Immediately i got call from the same number, by answering the call that person started to use abusive words in Tamil which was very shocking to me.The time he called was 6.31 pm.Being a customer with icici for a very long time this incident makes me upset very much. How a reputed company have these kind of staffs. Please take neccesary steps and get me a feedback regarding this
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Sir,

                    We would require few additional details to assist you. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '217964' in the subject line. Further, we request you not to share your financial details with anyone.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      smshah
                      from Bhopal, Madhya Pradesh
                      Aug 26, 2014
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                      Address: Bangalore, Karnataka

                      I had complained on 21-8-14 regarding the above in detail. Today, again Mr vinay of icici came to my house & office with his intimidatory tactics saying that he has been sent by his seniors at icici. Looks like icici managers tacitly support such illegal & coercive methods. Request you to please take up the matter with icici once again & the crime branch of the Police Commisionerate of Bangalore as such persons are likely to commit crimes. The fact that inspite of referring my complaint to customer care of icici, they are still coming, means they are not bothered. Prevent any crime from happening
                      Yours is one of the right forums...sm shah
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Mr. Shah,

                      We are sorry to hear about it. Please write to [protected]@icicibank.com with your contact details. Our official will assist you.
                      Refer '219414' in the subject line.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        amit.aggarwal
                        from Mumbai, Maharashtra
                        Aug 26, 2014
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                        Address: Mumbai City, Maharashtra

                        Dear Sir / Madam I have applied for credit card in the month of April 2014, but the card is not delivered to me so far. i am getting the credit card statement regularly from your mentioning joining fees and other late fee charges, but i don't have any card. Please tell me what is going on. i have so many to your customer care executives but no positive response from there also they have told me your card is already blocked and cancelled but still i am getting the statement from your side. Please cancel the card immediately and also waive off all the outstanding. now this is the last warning otherwise i have no other choice to move the consumer court. Regards, Amit Kumar Aggarwal Registered Mob. no: [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Mr. Aggarwal,

                        We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                        We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          G
                          gevendra
                          from Mumbai, Maharashtra
                          Aug 26, 2014
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          Hi I Mr. Devendra Damodar Gawde having credit card of your bank. I was using this card from last many years. I have used your card regularly and make payment also. My payments were not very regular but I did not refused to pay your payment and tried to cleared your money. But your bank without informing me blocked and closed my account. One day a call come to me and told pay final payment. I did not like this at all but still don`t care many banks are still with me. So I paid the amount which your told by your bank person. I thrown all the icici banks cards and bills since they are of no use. Now your bank send me some message on my mobile that I have to pay 3167/- but I don`t know for what I have to pay. If you say its final payment then why this message come to me. I tried to contact customer care but they ask me for credit card details but I don not have my credit card and without that I cant talk with your customer care. In other banks without card details they forward the call to their executive person because they care their clients. Now you will charge me extra interest on my amount. what type of money you earning. Is ICICI bank earn money like this? What is the procedure to a lay man to talk to your customer care for help. Some years back your customer care called me and ask me to start E.C.S. service for MTNL and Electricity bill payment. Your irresponsible person taken a wrong customer account number for my MTNL bill and paid the bill of one PCO in Andheri. I called many time but your helpline taken many months to provide me a simple letter stating this is done by bank but I kept quit. But now I decided to go legal for your harassment and if you are charging me interest for my bill I want that MTNL bill amount with interest should reimbursed to me since it was your banks fault. Also I want my bill details why this message came to me for bill payment with threat that my record will spoil. This is my final email to you if my problem did not solved will be going to consumer court. My details below. Mr. Devendra D. Gawde. [protected] 4477...7012. Very Unhappy Mr. Devendra
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Gawde,

                          We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                          We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            potaju poorna rao
                            from Delhi, Delhi
                            Aug 26, 2014
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                            Address: Hyderabad, Andhra Pradesh

                            R/sir I patoju poornarao credit card no [protected] I am 30 years card holder in your bank, i am prompt bill payer during the above period but fortnightly I am not paid full amount because I am not in my state I am in formed my friend to pay 38000/ he is paid Rs 37000/ only remain Rs633/ not paid due to communication gap in this reg i contact your customer care rep on 24/08/14 at 21 hrs he is given very bad reply and he is given to cancelled card we are not any reversal due to this reason i want cancelled the card pl give suggestion thanking you sir
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Rao,

                            We regret the inconvenience faced. We have made a note of your card details. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N.G. Malleshi
                              from Mysore, Karnataka
                              Aug 26, 2014
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                              Address: Mysore, Karnataka

                              I tried recharging my mobile BSNL-Cell One No. [protected] on three occasions. On all the time the amount has been debited from my account ICICI Bank SB A/C No.[protected] but the mobile has not been recharged. The details are as follows; 1. On 30.7.2014, for Rs. 100/- 2. On 30.7.2014 for Rs. 110/- and 3. oOn 22.8.2014 for Rs. 110/- (Tr NO.[protected]. The amount also has not been credited back to my account. Pl reverse the amount accordingly
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Mr. Malleshi,

                              We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                              We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                manishkiet
                                from Delhi, Delhi
                                Aug 25, 2014
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                                Resolved

                                Address: New Delhi, Delhi

                                Hello Mr. Neelakantan Pillai This is Manish sharma and my bank account is[protected]. it has been debited 250 rs of dmat opening account fees on 22nd july 14. I called to customer care and told him regarding wrong charges and he agreed to refund my money with in 3 working day but i din't get my money till now and i received call from DMAT account officer to refund money with in 3 days. but i called to customer care today she put my call on hold long time and not reply. Thanks & Regard MAnish sharma
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Sharma,

                                We regret the inconvenience caused. We have made a note of your account number. Our official will get in touch with you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  akki61188
                                  from Shimoga, Karnataka
                                  Aug 25, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  I applied for ICICI credit card a month ago, their representative came and collected the required documents on 2nd day. Since then I have not heard anything from these guys. Their online website doesn't shows much and keep saying that they are processing my request and would contact me in 2 days, that 2 days are coming from almost 15 days. When I write to them using their online portal, they say they someone will contact me shortly, but no one contacted me ever, I have done that almost 20 times now. I also tried calling their customer care and check for the application status, but that is all IVR and it ask me to give mobile number and they will call me back, however I never received a call back from them. This is poorest customer service, I have ever seen. Worst !!! Application id is [protected] - Credit Card from ICICI Bank. Mobile number is [protected]
                                  +1 photos
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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