ICICI Bank Complaints & Reviews

I had applied for credit card about 45 days before still not received yet.last week 3/09/2014 I got SMS from that your card had been dispatched though BlueDard service which having AWB No [protected].after finishing one week and not received the card, I called the courier service that they informed that your residential address is in completed and they will be send it on my office address I repeatedly informed the ICICI executive Mr. Abhijit Kharat ( Mobile No [protected] /[protected]) not to send it on my office address because I am working in shift.But till they mentioned my office address on it when I was calling to Mr.Abhijit, he didn't responding my call ( Ridiculous behaviour ) Now my courier is return back to ICICI bank because I am not available in office and security issue in office premises request to take action against that executive who had given me such cursed treatment and dispatch my credit card on my residential address Note - Verification had been done from bank

I am an existing customer to ICICI from past 4 Years now The customer care nos. are so unaccessible and also unrelative charges have been levied on my card with a poor delivery on statement. I would immediately request a customer care executive to connect with me so that i can speak and get my issues resolved related to icici credit card also i would lke to do the closure of the card it has very poor response and service

Greetings of the day, Dear Sir/Madam, This is in reference to the credit card account number- [protected].It is showing a Settled status in my Cibil report. I would request ICICI Bank to provide me a Cibil masking amount for the above mentioned account and provide me a Letter of Deletion for 4 time on online submission channel and 2 time to next channel. The screen flashes the message that will get back to you in 48 hours. But its from one month, no response is received, neither positive nor negative. Now, please guide me what can I do. Warm Regards, Name : Manoj Kumar Contact No. [protected] Credit Card Account No – [protected].

Your above mentioned account holder has issued two cheques no[protected] 050138 29 dt 18/06/2012 for Rs 700000/ fav G.S.SAGAR (2) cheque no[protected] 050138 29 dt 25/05/2012 for Rs 650000/- fvg G.S.SAGAR.
These has been returned unpaid by our bankers .
Can you please advise me that these cheques can be honoured ?
Please advise me the address of the account holder.& Contact number.

This information is urgently required.
otherwise please provide address of your concerned RTI officer.
Thanks

G.S.SAGAR
135- GF, BLOSSOM-2.
SECTOR -51 NEAR ARTEMIS HOSPITAL
GURGAON-122018
MAIL ADD :: [protected]@gmail.com
Mobile No. [protected]

Dear sir/mam I am banwari lal &my account no.is[protected]icici bank).I have tried to withdrawl 5000 rs from central bank of india atm, hari nagar, gurgaon branch on 10-08-14 at 6:40PM but it showed unable to despense cash but i received the message from bank of deduction of rs.10000.its my salary account & i told to my hr executive & he talked to icici bank executive & executive did some effort n on 19-8-14 sms received by icici bank & in message they showed that representment bank said that transaction was successful & then bank executive said we will check cctv footage & it will take 15 days but I didn't get my money back.i really need this money back in 2-3 days if you have to check video footage of cctv camera plz check but I want my money back as soon as possible Regards Banwari lal [protected]

Dear ICICI Team I had applied for the credit card 2 times with the ICICI Bank but neither received the card nor the status of the application that whether it is active/pending or rejected 1st time I had applied a few months ago did not receive any further communication after the verification call. Then now last month again received the call stating that my earlier application is re opened and they are trying to process it again. And they asked for the documents again. I said that nothing will happen and you are just going to collect my documents again to fulfil your targets. But the person insisted that this time its from the bank only, etc and the card is ready, its just that the documents are required to dispatch the card I again submitted the document, but like last time did not receive any communication apart from the verification call This is really sad that such things happen in 1 of the most reputed Banks My last month's application no is[protected] Hope to get a revert -Shashank Pareek [protected]

Hi, I have a complain about my wrong bill generation of credit card and loan a/c and not fulfill the commitment which bank was done to me. I have mail to customer care 3 and 4 times but I don't get any response from there. So I request you to call me at this number [protected] after 4:30 pm for more details. Regards Jawaid

Dear sir plz check & refund the payment against id no. 361121 for Rs.98.00 through icic bank credit card gateway which was made on 31.08.2014. The transction faliur masage received from mobikwik on same date i.e.31.08.2014. Thanking you o.p.sharma cell no. [protected].

Sir I MITHU LAL GUPTA was a channel partners with icicisecurities till 2011, after that they send me my FD of 25000 with renual matured value of 49540 Matured date july2014. But bank replying that it is still showing lien marked I am suffering and exhaust between bank and icicisecurities no one guide me and support me to resolve this issue. I already mail this to DBCCELL lot of time no one taking action please solve as early possible Cust id[protected] FD account[protected]

Actually my problem is some one is drawn 3, 900 in my account. using my card no and pin, i used the card no in online when some one is called from consumer complaints about my phone complaint which was given one week ago, i don't no what was happening, i went to icici bank and expalined about my problem, they told that some one was recharged with this card. how it possible.

After submitting all documents & completing all verification formalities. I got a mail last week that my credit card has been rejected. I am having 2 credit cards and a home loan is running. I need specific reason why the card has been rejected else i will go to consumer court for sure.. rgds, vivek

RESPECTED SIR, my self krishan kant saini, my policy no.18124712, 22yrs term plan, my one time money deposit plan convert in to long term plan 22 yrs, against my knowledge, so please action against x bank manger and employee( abhishek and rohit), canceal my policy and re-imburse my money. policy date 5 october 2013, smart kids money bake plan(22)yrs, plz reply positively, as soon s posssible. thanks Regards krishan kant saini 0 [protected]

Unable to get in touch with someone in the CC Department in regards to my CC transaction.Had a word with someone in the banking department and tried explaining her that i am having difficulty getting in touch with the CC department through the IVR options however she straight away denied stating that there are no other in regards to the same and would not be able to help any further. This is really unacceptable and in some way thank my lucky stars that I don't have an account with the ICICI Bank seeing the Customer Service.

sir, my complaint is concerning a fraudulent account is been open on my address and i got to know this yesterday through a delivered cheque on my address with name on cheque book: VRIJENDU SHEKHAR and he used my address i.e c/o prabhat p. 106/5 2nd floor krishna nagar safdarjung enclave new delhi 110029 to open the ACCOUNT NO.:-.[protected] .home branch sunder nager delhi. please close this account asap and take legal action against this person(VRIJENDU SHEKHAR).

Dear, Sir my self is satender singh and i am a/c holder of ICICI bank and my a/c no is[protected]. i am goto check mini statement in icici bank atm located at chawla colony ballabagrh, faridabad on 13/08/2014 12:05 PM. then i insert atm card in atm machine then i see there is no any option to check mini statement. so i press CANCEL button of atm but there is i faced a problem the CANCEL button of atm is fixed with fevikwik or glue so i am unable to cancel the live transation.. then i leave this atm machine and i swichted to another atm machine which is attach with previous atm machine means there is two atm of icici bank in a single atm room.. then i check my bal and it is ok. then CANCEL the transation and leave the icici bank atm properly. then i goto check mini statement of axis bank atm located in vishnu colony, ballabagrh and i see my bal is debit with rs. 20000/- my complaint is 1)... why branch maneger is not take any action of CANCEL button which is fixed with glue 2)... if i supposs branch maneger taken any action then why machine is on is this condition bcoz there is two atm machine so there is no any problem bcoz one atm machine is ok.. 3)... why any security guard is not available to help of consumer or not any coution letter is there. 4)...after this accedent i see cctv fotage which one is stolen my money then there is also a problem atm machine cctv fotage is not clear enough to search theaf.. also atm 2nd comera is not clear which is located in atm gate... means your atm camera is totally waste... u can see it. it is totay waste but bank camera is very clear so i want to ask branch maneger why cctv camera is not repair.. bcoz there is two camera but no one is clear why...??? Dear, sir i want to say that plz chk this problem properly or take any strong action to branch maneger... or refund my 20000rs/- my contact no. is [protected] ; [protected] thanks...!

Hello, I am new customer to ICICI bank credit card but 5 years old customer as a saving account holder. I have 2 complaints. 1) No notification of payment due date 2) Customer care executive puts my call on hold and never response again I did not get any notification about payment due date. Today when I called customer care to know about when to pay my amount then they told it was due 5 days back and informed additional penalty of Rs 500/- I am a very descipline customer to pay all bills on time. This incident caused me to loss my credibility as well without my mistake at all. I have been waiting for SMS notification of payment due date as other bank/biller does.

On 8.9.2014, I received a phone call from [protected] claiming to be that " I am speaking on behalf of ICICI Bank Credit Card verification Cell at 11.16 AM. He had my full details of credit card - mailing address, mobile no., date of birth, email id, credit limit and type of card". How did he had all this information when I did not swipe my card during last two years. I never did any shopping online. This should be first investigated by bank as there can be involvement of internal sources of bank. After verification of card details, a message was received from ICICI Bank Credit Card sending an alert of one time pass word at 12.17 PM on 8-9-2017. Another alert was received from ICICI bank Credit Card at 12.19 Pm that payment of Rs 8133 has been made to Aryma Group. I was shocked as I never made any purchase. I rang up to customer care to immediately block my card to stop further fraudulent shopping on my card. I also requested to stop payment to the fraudulent group customers. But the customer care officer could not satisfy me. This is the duty of bank to trace such fraudulent groups who are using the name of bank and cheating the innocent customers. Please ensure my card is blocked and amount reversed because it is the bank credit card at fault. If bank wants, it can trace out who received the money

I, Deendayal Baheti, residing at Gurgaon, am holder of ICICI Bank Credit Card [protected]. I got eight SMS from ICICI Bank on 26th August, 2014 at 10.19 PM that eight transactions have been done from my said credit card on Bharti Airtel and PAYTM websites. I have not done these transactions and are not in my knowledge. I have never shared my password with anybody, but Bank has charged my account with such a huge sum of money of Rs. 18, 000/-. Sir, I have contacted the ICICI Bank Customer care immediately after came to know about the fraudulent transactions those do not belong to me and reported them the same. I have requested the customer care representative to stop payment to these transactions and block the money and refund back to my account. The customer care person was sure to reverse the transactions within 3 working days. but i did not get any response in next five days then i called back on 02nd September'14 and asked them to provide confirmation message of reversal of transactions. this time their supervisor asked to give 4 working days time to revert but again till now i have not received any response from the Bank. The bank is also not taking up the case on priority to stop these fraudulent transactions even on my request. The transaction being done without my knowledge and the Bank must help me to recover my amount. Further on my own I have checked the detail of transaction through the Customer care ICICI Bank where purchases made and requested them to not to honour this transaction as I have not made this and someone else has done fraudulently without my knowledge and authority.I authorize the bank to stop this payment and again undertakes that I have not done these transactions and are no case belongs to me. I have never given my password to anybody else and the chances are that the there might be some leakage from bank side also. Therefore I request to immediately stop the payment of these transaction and return my account.
Thanking you DEENDAYAL BAHETI Mob:[protected]

I ordered a Provogue watch as part of an ICICI mobile banking offer. I have made the payment on Provogue.com website through Citrus gateway and when I contacted them, they replied saying that the payment was successful and my money is with Provogue.com website right now. But, for the past 5 days, my order status is showing up as pending. When I tried to contact their customer care phone numbers, no one attends the call. There is no reply for the numerous emails I sent. No reply on the posts on their FB page. No reply for the tweets. Highly pathetic customer service. ICICI should also take responsibility for partnering with such fake vendors and cheating their own customers. First bad experience with ICICI in the past 7 years. I saw similar posts on Provogue FB page and I feel that Provogue.com is cheating online buyers on a large scale. High time this scam is stopped.

I used my ICICI debit card to withdraw a sum of 900 rupees from a Saraswat bank atm adjacent BKC-Bandra (E) branch on 4th September 2014. ATM id- ATM4181 The atm never dispensed the cash and did not show any error but my account was debited for 900 rupees. I have filled a complain in the register that was lying there (as told to me by the bank employees) and noticed that the particular atm has shown similar issues in the past as well. Please credit the money back to me as soon as possible. Name- Adit Agrawal Account number[protected] Home branch - Raja Park, Jaipur Thanks.