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ICICI Bank Complaints & Reviews

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Updated: Apr 21, 2026
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ICICI Bank reviews & complaints page 933

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A
Akbar Sharieff
from Bengaluru, Karnataka
Sep 21, 2014
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Address: Bangalore, Karnataka

Hi This is to inform you that I have applied for an credit card through online, almost 45 days gone, , , Even the verification is also done, , , , , But there is no communication from the bank personal regarding the status of my application ...there after . how long does it take to know my application status ..please help me out... if its is decline .Return back my all document which i have give to the bank personal MY APP ID ...[protected] Thanking you
ICICI Bank customer support has been notified about the posted complaint.
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    mohd.imran batliwala
    Sep 21, 2014
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra

    ICICI Bank Complaint Filed on: 02/09/2014 | Loss amount: Rs. 1309.0 Dear Sir, I Mr.Imran Umar Batliwala, residing in Mumbai - 400003, I am holding ICICI Bank - Credit Card Product, ( Card No. [protected] ), Since last 7 years without any dispute, in the month of July my dues was Rs.6405, I had paid Rs.6500. the due dates was 13 July 2014, but due to some personal problem i had paid the same amount on 25th of July 2014 as i was 10 days late they had charged me Rs.875 in next billing cycle. So in this concerned I had visited the ICICI Bank Fort branch and Belapur Branch respectively, They told me that I have to contact Customer Service center for this matter. When I contacted the Customer Service Center, they had given me a concession of Rs.150, in this mean while my next billing cycle was issued me of Rs.1309, now the dispute is they said me to pay Rs.1309, which is wrongly charged to me. So I request you to solve this matter asap with your kind cooperation and support. Regards, Imran Batliwala [protected] Email: imran.[protected]@gmail.com #1060123 My ICICI Bank Complaint Filed on: 19/09/2014 | Loss amount: Rs. 1309.0 Team Akosha, I writing this complaint seventh times in against of ICICI Bank - Credit Card Dept, but still the solution of my matter never come out, even became a platinum member of this matter I keep requested you that kindly take a soft action on my matter and make me free from dispute amount Rs.1309 which is headache for me. Along with that also informed you that my next billing cycle started from 14/9/2014 and as per credit card terms they definitely charge me more penalty in next billing cycle. Now this is my open words until unless this matter will not solve from Akosha, I will never pay a single penny to ICICI Bank - Credit Card. Whole is responsible is Akosha because your team was given assurance on calls many times which is failed to resolve, Now I will hire responsible advocate and fight the case against ICICI Bank ~ Credit Card Dept and as well as Akosha too, because your team given false assurance on my subject case and stretched also wasted my valuable time, So after all if you have a piece of courtesy for your paid member then kindly show some true commitment or assurances from your side, hence so I get best relief. If no then then I will drive this case as per my terms. Regards, Imran Date 19/9/2014 Time 2:17 pm #1037201 My ICICI Bank Complaint Filed on: 12/09/2014 | Loss amount: Rs. 1309.0 Dear Team, I am still awaiting for positive response in my ICICI Bank - Credit Card Dispute Amount 1309 matter, I humbly request you kindly pull out this matter strongly and solve the same. Regards, Imran Date 12 /9/2014 Time 15:45 PM [#1044177 My ICICI Bank Complaint Filed on: 15/09/2014 | Loss amount: Rs. 1309.0 Team Akosha, I writing this complaint sixth times in againts of ICICI Bank - Credit Card Dept, but still the solution of my matter never out come, even became a plantinum member of this matter. I humbly request you kindly take a soft action on my matter and make me free from dispute amount Rs.1309 which is headache for me. Along with that also informed you that my next billing cycle started from 14/9/2014 and as per credit card terms they defently charge me more penalty. Now this is my words until unless this matter will not solve from Akosha, I will never pay a single penny to ICICI Bank - Credit Card. Whole is responsible is Akosha because your team was given assurance on calls many times which failed, so solve it this matter for my best relief. Regards, Imran Date 15/9/2014 Time 1:05 am
    Aug 13, 2020
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    #1060123
    My ICICI Bank Complaint
    Filed on: 19/09/2014 | Loss amount: Rs. 1309.0
    Team Akosha, I writing this complaint seventh times in against of ICICI Bank - Credit Card Dept, but still the solution of my matter never come out, even became a platinum member of this matter I keep requested you that kindly take a soft action on my matter and make me free from dispute amount Rs.1309 which is headache for me. Along with that also informed you that my next billing cycle started from 14/9/2014 and as per credit card terms they definitely charge me more penalty in next billing cycle. Now this is my open words until unless this matter will not solve from Akosha, I will never pay a single penny to ICICI Bank - Credit Card. Whole is responsible is Akosha because your team was given assurance on calls many times which is failed to resolve, Now I will hire responsible advocate and fight the case against ICICI Bank ~ Credit Card Dept and as well as Akosha too, because your team given false assurance on my subject case and stretched also wasted my valuable time, So after all if you have a piece of courtesy for your paid member then kindly show some true commitment or assurances from your side, hence so I get best relief. If no then then I will drive this case as per my terms. Regards, Imran Date 19/9/2014 Time 2:17 pm
    Dear mohd.imran batliwala,

    We were going through old complaints that we were not able to resolve and came across the one filed by you (#1044177). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.

    Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is­Akosha­actually­able­to­resolve­...

    Hope this helps.

    Please feel free to contact us at [protected]@akosha.com.

    Regards

    Online Team

    Akosha
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      A
      Avinash Francis
      from Guruvayur, Kerala
      Sep 21, 2014
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      Address: Chennai, Tamil Nadu

      My name is Avinash Francis Babu J. I have a ICICI bank coral credit card. I applied for the card in July but it got activated only on 01-Sep-2014. Even before the card arrived, CPP Plan was activated for Rs.1399 and I was charged late payment of Rs. 500 for the bill generated on 02-Sep-14. Hence, I unsubscribed from CPP Plan. But even then late payment fees is put against my card. Due to the above issue and also low credit amount, I have cancelled the card. Is it appropriate to charge a customer even before he activated the card? I applied for the card in July but the card arrived on Sept 1 because my name on the card was wrong. I held ICICI bank solely responsible for the delaying shipment of card, activating CPP plan before activation of card and charging late payment even when the card activated only on Sep 01. I will not pay any amount!
      Very dissatisfied.
      I also cancelled this card in the first month of activation only.
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        B
        bsingh1969
        from Mumbai, Maharashtra
        Sep 20, 2014
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        Address: Mumbai City, Maharashtra

        Sir, On 20/09/2014, I got a call from mobile no: [protected] stating that he is from ICICI bank and going to upgrade my credit card so he asked me my card no., Expiry date etc and said that you will receive a number . He asked that number and told him that number and after that a transaction of Rs.8133 made to Aryma Group. Please do the enquiry about this.
        ICICI Bank customer support has been notified about the posted complaint.
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          Durgesh Kumar Verma
          from Delhi, Delhi
          Sep 20, 2014
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          Address: New Delhi, Delhi

          Hi ICICI Team, I Durgesh Kumar Verma, would like to complaint about wrong deducted balance 250.00 Rs. for ICICI securities Ltd without any information. I didn't take this type service ever. It was deducted at 19-Jun-2014. I am waiting for refund this amount till now. Then finally i decided that directly register my query For ICICI team. So, Its a humble request that please refund my 250.00 Rs amount as soon as possible & immedietly. I hope you will resolve soon. My a/c no.[protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          I don't want this type any service...
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            H
            harishmundra
            from Mumbai, Maharashtra
            Sep 20, 2014
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            Address: Kolkata, West Bengal

            Dear Sir, Please note that today on 20th September 2014 at 4.30pm i got a call from[protected] saying the call is from ICICI Bank and because of RBI Guidelines a new card would be issued so need to provide details of my existing card (like Card No., Name, DOB, Validity etc) and all my reward points will be transferred to the new improved card will be issued. I provided my details as they were sounding very authentic and true and than hey asked to punch my CVV No. when asked them why i need to punch that as i am not doing any transaction or something and for issuing a new card why ICICI require so much of my details. So after that they disconnected the line when repeatedly asked for the reason. I got very suspicious and called the ICICI Customer Care what was the call about and they said it must be some bogus call for doing fraud. He suggested to block this card and a new card will be issued soon. This is a very dangerous thing which is happening. I was in an hurry and would have given all the asked details and this way they can fool so many others . Please take up the matter on a serious note as i am providing you with the landline no. from which they have called me. Regards, Harish Mundra ICICI Platinum Card No. [protected] Mobile:[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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              E
              Evergreen3312
              from Bangalore, Karnataka
              Sep 20, 2014
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              About Cheque Clearence

              Address: Bangalore, Karnataka

              Dear Sir/Madam I Sudhir Rohil residing at Nelamangala, Bangalore have One Current and one Saving a/c in your Bank. I have these a/c from about nine years. I have these a/c in Yashwantpur and Commastrait Road Branch. But due to the change of my office I daily use the Nelamangala Branch which is nearby to me as other are about 25 and 35 km. from here. It is a new branch opened in nelamangala. But the staff are not co-operative and don't...
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              ajits
              from Pune, Maharashtra
              Sep 20, 2014
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              Address: Nagpur, Maharashtra

              I received a call from (ICICI Rewards Points team ) from Cell No. [protected] on 26th Aug 2014 . The officer had said that, My ICICI Bank Credit card would be blocked in 15 days and a new Credit card would be forwarded to my address as the Bank wants to give the benefit of 800 rewards points which would expire in 10 days.r, men/ women responded saying that this was ICICI Rewards section. Further, I would also like to know that what preventive measures ICICI Bank would take to protect their customers.
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                subrata 83
                from Mumbai, Maharashtra
                Sep 19, 2014
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                Address: Gautam Buddh Nagar, Uttar Pradesh

                Dear sir. This is to inform you that I request for E.C.S Against my home loan A/C -LBNOD[protected].Since last 2 Month back I found that E.C.S.Not From SBI SB A/C Number-[protected].Then I Start E.C.S From ICICI Bank from A/C Number[protected]. Address-SCO 18 & 19 Sector-14 .HUDA Shopping Center Gurgaon.But suddenly I found that S.B.I Bank also activate the E.C.S and due to in sufficient of E.M.I in S.B.I Bank amount deduct Rs 132 from my Account also debit some amount from ICICI also. So please Discontinue E.C.S From S.B.I. Noida Branch.(E-48.Sector-55.Noida.Dist-Gautam Budh Nagar.Pin 201301.U.P) Regards Subrata Chowdhury. Block-B.Flat no-83 C.Rajat Vihar. Sector-62. Noida.
                Aug 14, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
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                  Netaji Dhundale
                  from Mumbai, Maharashtra
                  Sep 19, 2014
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                  Address: Nashik, Maharashtra

                  Dear Sir, In the year 2008 I am taking credit card from ICICI. After one month I am purchasing of Rs.373/- on 23/2/2008 I am not received any statement from bank hece I am not paid, but after when I got statement they charge me late fee and other charges. I am communicate them *PHP Spellcheck Trial* after I had paid cash Rs, 410/- and all my dues is clear. That time I am cancelled my card but unfortunately not written a letter. After six month I got another statement from bank with due amount Rs, 13176.45 on behalf of ICIC Prudential Life Ins. Mumbai. I am refuse the payment and demand the proof of any document or policy delivered on my addres. Bank not given any proof but they demand only payment, After that I am approaching ICICI Prudential Life Ins. they had refuse to take the complaint leeter and confirm me they have not issue any policy on my name. There was so many commumnication and discussion on above matter so many times but the issue is not clear till date. Bank give wrong report to CIBIL hence my credit score is not up to the mark. Can you helop me on above matter if yes mail me on my mail id is:- [protected]@rediffmail.com. I am very much happy if you help me on above matter.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    skrishnan
                    from Kodaikanal, Tamil Nadu
                    Sep 19, 2014
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                    Address: Madurai, Tamil Nadu

                    I am S.Krishnan No.3, Mani Street, Thirunagar, Madurai-625006.At present I am using ICICI bank credit card. It expires on October, 2014.ICICI bank sent new card PIN is sent separately and card separately. However I received the PIN for my new chip card but I haven't received the card.One week back ICICI bank Thiagarajar college of engineering branch manager contacted in my presence and I spoke to a person at the customer care and expressed that the card will be delivered within three working days. Even after three working days I have not received the card.I attempted to contact the customer care, I am not able to get it done.The automatic system expresses that my telephone number is not registered with the bank.If I have not registered my mobile number how can I get transaction to my mobile.All that time transaction alert as and when the transaction takes place.What should I do? Prof.S.Krishnan
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
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                      kaushxhc
                      from Delhi, Delhi
                      Sep 19, 2014
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                      Address: Valsad, Gujarat

                      I GOT CALL FROM A GIRL NAME ANJALI POSING AS ICICI BANK CREDIT CARD EXECUTIVE WITH A INFORMATION THAT I HAVE CREDIT OF Rs.15000/- ON REWARDS POINT EARNED ON CREDIT CARD. SALE OF ARTICLE IS FREE .THE CELL USED FOR CALLING WAS DELHI TATA INDIACOM CELL NUMBER [protected] REGISTERED IN NAME OF MR.FAHIM.THEN I GOT CALL FROM PERSON POSING NAME RAHUL GARG ICICI BANK EXECUTIVE ALIAS EMPLOYEE OF AM AMRKETING CONFIRMING THE SALE IS GENUINE AS APPROVED BY ICICI BANK HAVING CELL NO [protected] REGISTERED IN THE NAME OF ANIL KUMAR DELHI.THIS PEOPLE HAS ROBBED ME BY Rs7750/-
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        ravihola
                        Sep 19, 2014
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                        Address: Bangalore, Karnataka

                        My ICICI credit card was due on 03- Aug -2014. I made the payment well before the due date on 31-Jul through ICICI portal through net banking. The money got debited from my HDFC bank account on 01-Aug. However ICICI applied fund only on 4th Aug and levied charges of more than Rs2000 + taxes. When I contacted the customer care for reversal o[censored]nnecessary charges instead of realizing their mistake ICICI blamed me for not making the payment on time. Even after escalating the issue, ICICI did not rectify the mistake and now when I want to file a case nobody is cooperating and giving me the details of the person to whom I need to send legal notice. Can you please help me in knowing the details where I can send the legal notice for initiating the legal procedure. Thanks and Regards Ravi Khanna [protected]
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
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                          satish24
                          from Mumbai, Maharashtra
                          Sep 19, 2014
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                          Address: Mumbai City, Maharashtra

                          My name is Satish Shrikant Kulkarni . My Accout No.[protected] CMC Ltd Salary Account) Due to wrong Home & Office address given by icici bank my credit card not delivered to me. Pl help me.. regerds Satish Kulkarni [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Mr. Kulkarni,

                          We are sorry to hear about your concern. We have made a note of your contact details. Our official will get in touch with you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Ashok agarwal
                            from Darjiling, West Bengal
                            Sep 18, 2014
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                            Address: Darjeeling, West Bengal

                            My mother, who had an existing account with ICICI Bank, wanted to avail of locker facility with the bank. She was informed by the branch that as a rule, she needed to purchase a Prulife policy for availing the locker. She was then made to open a 10 year ICICI Prulife policy with annual premium of Rs. 25, 000 and only then was she given a locker. This is highly unprofessional and a case of forced selling. Also, I feel my mother was exploited because of her ignorance.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Agarwal,

                            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '278069' in the subject line.

                            Regards,
                            ICICI Bank Customer Service Team
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                              sachinkatkar
                              from Karad, Maharashtra
                              Sep 18, 2014
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                              Address: Pune, Maharashtra

                              Hello there, The ICICI credit card customer service delivered credit card to incorrect address. I dont know the person who has taken this card but she has shown her identity and accepted the credit card. After few day she did purchase on credit card and I got sms on that transaction since my mobile number is mapped. As a emmidiate action, I requested ICICI customer care to block my card and look for this fraudulent transaction. I was following from past 6 month and every time I am getting new answer. Few days ago I also visited to ICICI bank and ask for their help but no positive reply. People from ICICI credit card contineously calling me for payment and I am frusted on this call.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Deepak Singh Chauhan
                                from Kolkata, West Bengal
                                Sep 18, 2014
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                                Address: Kanpur, Uttar Pradesh

                                Sir. I want to know about the rbi guidelines regarding depositing the money to others account. Your kidwai nagar kanpur uttar pradesh branch refused to deposit the cash to other account of my sister.please tell me the rbi guidelines which will help me for the future transaction.thantransaction.thank you
                                ICICI Bank customer support has been notified about the posted complaint.
                                Sir. I want to know about the rbi guidelines regarding depositing the money to others account. Your kidwai nagar kanpur uttar pradesh branch refused to deposit the cash to other account of my sister.please tell me the rbi guidelines which will help me for the future transaction.thantransaction.thank you
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                                  vagonr
                                  Sep 18, 2014
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                                  Address: Pune, Maharashtra

                                  On Monday, 15th September a fraudulent transaction was done on my wife's credit card[protected].The Card Issuing Bank is ICICI Bank. Transaction Amount: Rs. 4950/- Transaction Id: 74568224258270265206915 Payment done to: Airtel, Mumbai. This transaction was done at 10.50am on 15th September 2014. My wife got a call on her mobile from number [protected]. The caller (name Soniya) said that she is calling from Payback department of ICICI. She said that there are 5000 points in her payback card and as those points are not redeemed, if authorized she (Soniya) will add those points as money to my credit card. For verifying, she asked all the details of my wife's credit card number. On sharing the details, there was a debit transaction done where Rs. 4950 were used to pay Airtel bill. On checking with Airtel, we got to know that they can’t provide the information of transaction. We should file an FIR and ask ICICI Bank to revert the transaction. We even tried to call Soniya on this mobile. She said this was incorrectly done. If you want, we can return the money but you need to provide another credit card. She was trying to get another credit card. I asked her to send a DD to my address. Thereafter, she is not responding our calls. ICICI Bank should check on such activities and I expect them Airtel to share the account details and rerturn the money back to the credit card.
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                                    devannd266
                                    from Mumbai, Maharashtra
                                    Sep 18, 2014
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                                    Address: Surguja, Chhattisgarh

                                    i, have been given word to activate my salary account[protected], within a month of recieving the application.. i have been also provided with the welcome kit, but even after two months of regular complaints regaurding the activation, they now, act irresponsible for the delay and accuse me for their mistake of misplacing my application.. due to their mistakes, i have been facing severe financial problems..
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      aneeshrajv
                                      from Ernakulam, Kerala
                                      Sep 18, 2014
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                                      Resolved

                                      Address: Kottayam, Kerala

                                      Respected Sir, Sub: please send my PF Account Number, & Status of my PF account. I am ANEESH RAJ V SALES EXICUTIVE ICICI BANK CAR LOANS, ICICI Ltd, Kottayam, Kerala I was working with ICICI bank car loans.(year of 2007) company name; ICICI LTD, Kottayam, Kerala, India I have resigned the company on May 2008. Please Sent my PF A/c Number. And your office number MY mail id: [protected]@gmail.com Mobile No: [protected] [protected]My office number, please call in this number and connect to medical records department, then i attending your valued call) My house Address: Aneesh Raj V AneeshBhavan Manjoor P O Kuruppanthara Kottayam
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Oct 01, 2014
                                      Updated by aneeshrajv
                                      Respected Sir, Sub: please send my PF Account Number, & Status of my PF account. I am ANEESH RAJ V SALES EXICUTIVE ICICI BANK CAR LOANS, ICICI Ltd, Kottayam, Kerala I was working with ICICI bank car loans.(year of 2007) company name; ICICI LTD, Kottayam, Kerala, India. Please Sent my PF A/c Number. And your office number MY mail id: [protected]@gmail.com Mobile No: [protected],[protected]My office number, please call in this number and connect to medical records department, then i attending your valued call) My house Address: Aneesh Raj V AneeshBhavan Manjoor P O Kuruppanthara Kottayam
                                      Respected Sir, Sub: please send my PF Account Number, & Status of my PF account. I am ANEESH RAJ V SALES EXICUTIVE ICICI BANK CAR LOANS, ICICI Ltd, Kottayam, Kerala I was working with ICICI bank car loans.(year of 2007) company name; ICICI LTD, Kottayam, Kerala, India I have resigned the company on May 2008. Please Sent my PF A/c Number. And your office number MY mail id: [protected]@gmail.com Mobile No: [protected][protected]My office number, please call in this number and connect to medical records department, then i attending your valued call) My house Address: Aneesh Raj V AneeshBhavan Manjoor P O Kuruppanthara Kottayam
                                      PLEASE GIVE me details
                                      Respected Sir, Sub: please send my PF Account Number, & Status of my PF account. I am ANEESH RAJ V SALES EXICUTIVE ICICI BANK CAR LOANS, ICICI Ltd, Kottayam, Kerala I was working with ICICI bank car loans.(year of 2007) company name; ICICI LTD, Kottayam, Kerala, India I have resigned the company on May 2008. Please Sent my PF A/c Number. And your office number MY mail id: [protected]@gmail.com Mobile No: [protected][protected]My office number, please call in this number and connect to medical records department, then i attending your valued call) My house Address: Aneesh Raj V AneeshBhavan Manjoor P O Kuruppanthara Kottayam
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