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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 938

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A
abhay_pt
from Bengaluru, Karnataka
Aug 30, 2014
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Address: Bangalore, Karnataka

Dear Sir, I am the platinum card holder and have been using ICICI Credit card since last 10 years. I am extremely disturbed and anguished as I have been cheated in the name of ICICI. I don't know who are they but the very fact that they have my details like last several transactions (date, amount, merchant name), address, card validity dates in addition to my name and number leaves no doubt that they can't be ICICI representatives. The transaction has been made on Aug 7th for Rs 6993 by "deal at once", who claim to be official partenr of ICICI for redemption of credit card points. This incident raised grave questions on the security and confidentiality of my credit card usage 1. How can some one (other than me and designated ICICI authorities) have last transactions, address and other details? 2. How can they generate pin and send to my registered mail id and phone number using ICICI's official sender IDs? 3. My credit card is blocked by ICICI without me being informed. When asked the customer care excecutive mentions that this is due to the fraud transaction. If ICICI knows that the merchant is fraud then why did they let the transaction go through in first place? 4. There were no mails or SMS communication from ICICI to alert the customers on "deal at once" fraud. I am completely shaken up and don't know how can I continue using ICICI credit card, if my personal data is not safe. Please recover this money back. And also, please do detail investigation to nab the culprits at earliest. ICICI can't say its is customer's problem as the fraud have been done using the personal data that is shared between the customer and ICICI only. Looking forward for a speedy solution to recover Rs 6993 and the written promise to adopt highest security measures to keep my faith intact on ICICI so that such incidents are not repeated in future. Regards, Abhay ([protected])
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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    M
    mazhar imam
    from Kolkata, West Bengal
    Aug 30, 2014
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    Address: Kolkata, West Bengal

    Dear sir,

    I have already settled mycredit cards no.[protected] on dated august 2009, total settlement amount was rs-71, 000 and paid total amount. . Your representative has settled my account in rs.71000 in four installments. When i recieved settlement letter from your representative i ask him about the installment mention in the letter in two shot, but they told me no problem you u can pay in four shots, we will close your case and we will provide you noc after the total payments.But inspite of several reminder by me they not respond me about the noc.

    After long gap i have recieving several calls about my outstanding from your bank i told them about my settlement they have recieved my settlement copy and reciept copy always they said o.K. Sir we will close your case, but they fail about thier comittment.

    I request you to kindly close my account and provid me noc for the above accont.Or you give me proper response about the above account in written only .

    Regards,

    Mazhar imam
    [protected]

    Kolkata
    ICICI Bank customer support has been notified about the posted complaint.
    DEAR SIR,

    I HAVE ALREADY SETTLED MYCREDIT CARDS
    NO.[protected] ON DATED AUGUST 2009, TOTAL SETTLEMENT AMOUNT WAS RS-71,
    000 AND PAID TOTAL AMOUNT. . YOUR REPRESENTATIVE HAS SETTLED MY ACCOUNT IN
    RS.71000 IN FOUR INSTALLMENTS. WHEN I RECIEVED SETTLEMENT LETTER FROM YOUR
    REPRESENTATIVE I ASK HIM ABOUT THE INSTALLMENT MENTION IN THE LETTER IN TWO
    SHOT, BUT THEY TOLD ME NO PROBLEM YOU U CAN PAY IN FOUR SHOTS, WE WILL CLOSE YOUR
    CASE AND WE WILL PROVIDE YOU NOC AFTER THE TOTAL PAYMENTS.BUT INSPITE OF
    SEVERAL REMINDER BY ME THEY NOT RESPOND ME ABOUT THE NOC. AFTER LONG GAP I HAVE
    RECIEVING SEVERAL CALLS ABOUT MY OUTSTANDING FROM YOUR BANK I TOLD THEM ABOUT
    MY SETTLEMENT THEY HAVE RECIEVED MY SETTLEMENT COPY AND RECIEPT COPY ALWAYS
    THEY SAID O.K. SIR WE WILL CLOSE YOUR CASE, BUT THEY FAIL ABOUT THIER
    COMITTMENT. I REQUEST YOU TO KINDLY CLOSE MY ACCOUNT AND PROVID ME NOC FOR THE
    ABOVE ACCONT.OR YOU GIVE ME PROPER RESPONSE ABOUT THE ABOVE ACCOUNT IN WRITTEN
    ONLY .
    REGARDS,

    MAZHAR IMAM
    [protected]

    KOLKATA
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      P
      phoola
      from Bengaluru, Karnataka
      Aug 30, 2014
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      Address: Alwar, Rajasthan

      dear sir/madam.
      i shocked when i check my acc. balance 1100 Rs. detect in my account, when i check the details four time MAB charge include my concern is minimum balance limit is 1000 Rs.last time my balance is 1476 Rs.why you detect my balance now i requested to you return my detect balance in my account as soon as possible.


      thanks,
      [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        saindanekiran
        from Delhi, Delhi
        Aug 30, 2014
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        Address: Nashik, Maharashtra

        Sir / Madam I Apply for new Account opping in your ICICI Bank Nashik Details Address :- ICICI Bank, Ground flr Ashwin Heights, ASD 1, 2, Ashwin nagar Cidco, Nashik-422009 I complete submit all document with basic payment (Rs.10200/-) on Saturday 23/8/2014 till date today My Account not active As per my visit and day to day follow-up with bank staff and manager not give false commitment regarding account active They give fullish reason just like server down and person does not response, some technical problem I get very bad feedback from ICICI bank I request to kindly take necessary action and help I m help less I unable do any transaction My account no. :[protected] saving (Not active) I Never suggest any one to open account in ICICI Bank Best Regard kiran Saindane [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          seshathri003
          from Mumbai, Maharashtra
          Aug 30, 2014
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          Address: Chennai, Tamil Nadu

          hi, i applied My icici add on card request for past two month ago, reg these i contact customer service also two times, but still no body can revert properly, i submit all docs and i have acknowledge copy, pls check and revert, here enclosed to my acknowledge scan copy.
          ICICI Bank customer support has been notified about the posted complaint.
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            H
            honeysinha001
            from Kanpur, Uttar Pradesh
            Aug 30, 2014
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            Address: Sambhal, Uttar Pradesh

            I have opened an account in ICICI Bank. But i am not able to do any transaction in net banking with my debit card.and my branch is also not supporting me or solving my query.
            ifsc code of my icici branch:ICIC0001586
            A/c no of my icici bank account:[protected]

            iS THERE ANYONE who can help me . i want to take some legal action against icici bank.
            ICICI Bank customer support has been notified about the posted complaint.
            Worst bank ever.I will never advise anyone to be the part of icici bank...
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              H
              hitaba
              from Vadodara, Gujarat
              Aug 30, 2014
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              Address: Vadodara, Gujarat

              respected sir, We have Purchase a House of Borrower Manoharsing Dolatsing Badalia thro’ ICICI Bank auction (Bank at landMark Building Vadodara) at Anand city Dist:-Anand near Tulsi Cinema road, 27, Shahbhai Rampark Soc. In sep-2013. They have Given Possession but earliar Builder original land owner Sh.bhimsingbhai shabhaibhai waghela is torchering us and have given complain against entering of Name in Revenue Record at City Survey Office of Anand.Sh.Bhimsing Waghela represented Document in front of City Survey Superintendent of Anand regarding they have taken Stay from court of Auction of same property, so they have objection to enter Name of New Owner Smt.Hitaba Bhaisahebbha Gohil . Revenue Officer is not understanding the rule of auction and not Entering name due to above reason even of one year time is passed.The Bank Officer is not coming to clarify the Matter/Justification for convincing Government Revenue Officer to solve this Problem. We have many time above thing inform to 1) MD ICICI Bank at Mumbai, 2) Authorised Officer of ICICI Bank At Ahmedabad but they have did’nt care about our Complain.Sh Bhimsing Waghela Trying to take Possesion forcefully from us .We have paid 11, 11, 111=00 amount in ICICI Bank . Faithfully Hitaba Gohil(successful Bidder/Owner) [protected] [protected]@gmail.com
              Aug 14, 2020
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                N
                nirajpathak
                Aug 30, 2014
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                Address: Pune, Maharashtra

                dear sir/madam, I unfortunately hold icici credit card, and am very unhappy to have it, i have not been using it for long time, every time i recieve some outstanding, last i cleared all outstanding on 11th july now again i see it show 2500 approx outstanding. is it bank cheating? please tell how to bring to consuimer court, i am staying in thailand and i dnt use your card why late fee service fee every time. how to cancel this card my name is niraj pathak my icici credit card no. is [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                i dnt want to send complaint on this forum, i mistakenly wrote here, i want to complaint bank first, if they not respond then i will lodge complaint on this site
                ICICI Bank customer support has been notified about the posted complaint.
                Aug 30, 2014
                Updated by nirajpathak
                iok
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                  S
                  Sundar M
                  from Gurgaon, Haryana
                  Aug 29, 2014
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                  Resolved

                  Credit Card rewards points Fraud for 6999/-

                  Address: Bangalore, Karnataka

                  Respected Sir, I got call from ICICI bank credit card department on 23-Aug-2014 from Delhi with this phone# +[protected].They told me that my credit card reward points around 7000 have been expired last month and asked me to go for Icici Services for which they can utilize my rewards points. I asked them how to trust whether the call is from really icici or some other person, they told me last transactions, last payment and also they...
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                  prakash25
                  from Mumbai, Maharashtra
                  Aug 29, 2014
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                  Address: Mumbai City, Maharashtra

                  Hi Sir, My name is Omprakash Kori, I got a call from 'the ICICI people' at 28th/Aug/2014 . He mentioned that about titanium credit card offer.he said we have to submit customer information, He enquired about the name embossed on my card for my card details, CVC number tell them after that i got message in my cell thank u fr using SBI debit card purchase worth Rs 7750 on POS 96011937 at 'KAMKASH SALE SOLUTION DELHI IND TXN#[protected] i got the call from this number [protected] my number is [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
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                    A
                    anilm81
                    from Delhi, Delhi
                    Aug 28, 2014
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                    Address: Gurgaon, Haryana

                    Sir,
                    This is regarding of not getting the noc of car against the loan no-ludel[protected] in the name of manju mehla till date.
                    I was told that i have to collect it from dlf phase 1 of your bank branch but after even been there many times there is no response.
                    Their statement from bank is that please leave your contact number and we will get back to you.Please how many times i have to do the same.
                    Looking forward to the solution from you.Hope i will soon have answer to my problem.
                    Loan acc-ludel[protected].
                    Vehicle no-dl9cl0072.
                    Regards
                    Manju mehla
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Ms. Mehla,

                    We are sorry to hear about your experience. We have made a note of your contact details.
                    Our official will get in touch with you to assist you with your concern.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Dilip_Patel
                      Aug 28, 2014
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                      Address: Hyderabad, Andhra Pradesh

                      Hi, I have been ICICI customer from long time. I took personal loan at Hyderabad with floating rate. Loan reference # LBHYD[protected] Start date: Sep-2006 Now you have increased interest rate to 14.25, While you give loans to new customer at interest rate around 10%. This is unfair on your existing customer. Another wrong thing is you are not increasing EMI, So we do not realize for some years and now you have extended my loan up to 2043 !!!. Well I may not be alive till then. In last 8 years my principle amount is just reduced to 18, 64, 268.00 (While loan amount is 19, 54, 340). Could someone from ICICI bank Home loan contact me. My contact email address is : dilipkumar.[protected]@gmail.com Dilipkumar Patel.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Patel,

                      We regret any inconvenience faced. We have made a note of your Loan account details. Our official will get in touch with you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Madhavisuda
                        Aug 27, 2014
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                        Resolved

                        extra charges

                        Hi, Today, when I checked my bank account I was very upset to find this AMC PINS recovery charge of 2809 from my bank account. When I checked on ICICI website there is no mention of it but when I checked on internet, I found several complaints against ICICI in consumer court regarding this problem. I never use my ATM card as I am not India and I have never asked for any recovery so what are these charges? I am very upset with ICICI...
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                        Lalitgour
                        from Indore, Madhya Pradesh
                        Aug 27, 2014
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh

                        hello sir, i m lalit gour from indore. my icici saving bank account number is[protected]. i am not applying any rubyx card but bank give me that card nd charge to my account. and my name is on card in (LALITA GOUR) misprint. my name on my account is (LALIT GOUR) i also complaint to brach nd H O. that i want a new card with my name. second card issue me but again the problem is same again mis print (LALITA GOUR). and the process is when i use second card then first card is block but first card is block by bank without any notice, i m suffering many problems on that. i m mentaly disapoint by banks behavior. how they can do this again nd again. sir please do something nd charge to bank nd also submit a (maan hani) case on bank with that behavior of rs 100000/- (one lakh only). i m submitting two photos.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Mr. Gour,

                        We regret the inconvenience caused. We have made a note of your account number. Our official will get in touch with you shortly.
                        We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          nikit123
                          from Ernakulam, Kerala
                          Aug 27, 2014
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                          Address: Ernakulam, Kerala

                          I have been struggling with ICICI account since I am using my Paypal with them. They allow Paypal to steal my money without my consent. Please get back my money. Account No:[protected] MIN/PAYPAL *CAR/[protected]/0 - INR 3148.61/-
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Sir,

                          We regret any inconvenience faced. We have made a note of your account details. Our official will get in touch with you.
                          We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            nikit123
                            from Ernakulam, Kerala
                            Aug 27, 2014
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                            Address: Ernakulam, Kerala

                            My account (Account No:[protected] card has been charged as MIN/PAYPAL *CAR/[protected]/0 - INR 3148.61/- on 27th August 2014. I didn't make any payments using ICICI card, how the hell is ICICI is approving payments without my consent. Be aware of ICICI account and cards, they will authorize everyone to access your card without your consent. I need my money back. Its like trashing my hard earned money for no reason.
                            Dear Sir,

                            We are sorry to hear about it. We are working on your complaint and will get back to you.
                            An e-mail communication has been sent to you on September 1, 2014.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Kranthi Kumar Digajarla
                              from Hyderabad, Telangana
                              Aug 27, 2014
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                              Unintimated deductions even after transaction

                              Address: Hyderabad, Andhra Pradesh

                              Hi, I am having bank account in ICICI Begumpet, Hyderabad branch my a/c no:[protected] My contact number is : +91-[protected] I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed...
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                              Sunil9333
                              from Bangalore, Karnataka
                              Aug 27, 2014
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              1) I am unable to check the status of my Application. 2) I had called for Customer Care but they registered my number for call back but till now i didn't get a call. 3) Response is very Poor. My Mobile number- [protected] Application Number-S[protected] ICICI Credit Card Application Ref No.[protected].
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Sir,

                              We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                              We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Still i didn't get any response From the ICICI Bank
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                                maheshmehta
                                from Ahiri, Maharashtra
                                Aug 27, 2014
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                                Address: Surat, Gujarat

                                Respected sir, I has open my son saving a/c no.[protected] at rander, adajan branch The a/c in connected with monthly recuring scheme . your people has not informed us and block the a/c and card as my son cross his age of 18 year. at present he is out side of surat and he is not able to operate the a/c and card . The People in the bank at rander named Bina (mo. no. [protected])and Manager Ajay (mo. no. [protected]) is not responding me. they required my son as i send him for study out of state. May he will come after three month letter. Do it urgently as my son getting problem for money as he is out side.with this problem i suppose to close the a/c mahesh g. mehta [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Mr. Mehta,

                                We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
                                We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  skchhatoi
                                  from Pune, Maharashtra
                                  Aug 27, 2014
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Respected sir,
                                  i am Sanjaya Kumar chhatoi lone reference no is[protected] i have been followed previous 1month but still it is not sanction .
                                  for your reference (my bike lone was cleared in 2006, finance ICICI & BAJAJ two wheeler.name -Sanjaya Kumar Chhatoi)

                                  kindly do the needful
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Mr. Chhatoi,

                                  We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact details. Our official will assist you.
                                  Refer '218515' in the subject line.

                                  Regards,
                                  ICICI Bank Customer Service Team
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