Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14252
Unresolved
9363
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 938

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jaya Tendulkar
from Mangalore, Karnataka
Report
Copy

ICICI credit card closed in 2010, however it still reflects outstanding amount

Address:Dakshina Kannada, Karnataka

I was using ICICI credit card from 2006 till 2008. I had a bad credit and was going through a bad phase of my life which ruined my credit history until 2010. I have closed all credit cards (I had from other banks as well) in 2010 and I am not using any credit cards since then. I had also checked on this in 2011 just to confirm that my card is closed and they said that there is no credit card in my name. I have made all payments...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ajeet barnwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

verification person

Address:New Delhi, Delhi

Dear Sir, Icici credit card deparment Sub :- complain against verification person This is inform to you my self A. k barnwal from delhi my credit card no- ([protected]) this is complain against verification person Mr.eg: xyz, he came at my residence & misbehave & threat, by orally for due payment, today date 22/07/2014 timing is 3:20 pm. My due date is 27th july 2014. Before the due date he came without any information...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kadabbara
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeloan foreclosure payment process and the interest customer pays unnecessarily

Address:Bangalore, Karnataka

Hi Sir, This is regarding the foreclosure of my home loan LBHYD[protected] with ICICI Bank. My EMI date was 10th July 2014. I gave the request for closure on 12th July 2014. Request no is SR[protected]. I was ready to make the payment on the requested date itself but the bank people told me that I cannot make the payment until one week. When I asked the reason, they have told that it takes a week for the statement to get generared. It hardly...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
Tanuja Srivastava
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding false verification for personal loan and used my reference

Address:Gautam Buddh Nagar, Uttar Pradesh

I am having saving account in icici bank since April 2010.and my registered no is [protected].On 18th July my parent received a cal( on my home i.e not registered number with icici bank ) from no[protected] and the person named himself Mr.Ahuja that he is calling from icici bank and stated this A person named shurvir singh has taken a personal loan and hes not payning EMIs and that person has mentioned me(Tanuja Srivastava) as refrence ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
albert.amw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: Request for refund the deducted charges

Address:Chennai, Tamil Nadu

Dear sir, since 2013 I have icici bank account in cit nagar, chennai. when I was open the account they said this is nil balance account and this account connected to your trading account in kotak securities, unfortunately i went Qatar never care about this account now i planned to use this account so I have transfer some amount, but all the amount was deducted & balance showing Rs.154. I need to know two things.1.what type of account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghuvan
from Bengaluru, Karnataka
Report
Copy

ICCI and ICCI Bank Tax Savings Bonds

Address:Bangalore, Karnataka

I and my wife, B. Jayashree, have bought over the years both ICCI and ICCI Bank Tax Savings Bonds. These Bonds were issued to us in paper format - not electronic format. We have somehow overlooked the dates of redemption of these bonds, as a result these bonds are still lying with us - and, as I said, in paper format. The question now is: How to get these bonds redeemed? If they are redeemed now, will the redemption amount be the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vineeth555
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid mobile recharge failure

Address:Ernakulam, Kerala

Failure of Prepaid Mobile recharge I had used the icicbank prepaid mobile recharge to recharge my bsnl number. I never got the recharge but the amount Rs.110 was debited from my account on[protected]. The payment details is BIL/[protected]/1014/[protected]/[protected] Dr. Rs.110.00 payment id : [protected] Please do something regarding this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akshayankit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction error, money deducted and not returned

Address:Bangalore, Karnataka

The transaction was made on 31st of may. I used the debit card to purchase an item from Myntra.com, but due to loss of Internet connection the transaction was not completed, but the amount was deducted. So, when I spoke to Myntra customer support, they said that they haven't received any money, so I contacted the bank and they said that the transaction was stuck at the gateway so they will process it and the amount will be reversed in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thanveer_789
from Chennai, Tamil Nadu
Report
Copy

Stay away from this one

Address:Medak, Andhra Pradesh

I have open a new account bu the problem in net banking login the bank authorities not responidng properly and many time i speak to phone banking officer they said my mobile number is not registered kindly register the mobile number for netbanking accessing and solve the problem please.
Regards.
Thanveer ahmed . M
Custermer no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manjula madhialagan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

surrender of icici coral credit card no.4375510832418005

Address:Hyderabad, Andhra Pradesh

I Manjula from Hyderabad - have already intimated through customer care number for surrender of my credit card no.[protected] whereas the same is being continued in usage. I have received annual fee debit on the card during July 2014. I request to kindly discontinue the coral credit card immediately and kindly refund the annual fee amount paid by me on 18.07.14....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saurabh16485
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank charged 3000 RS with BIL/555217585/NchgRs2.50STRs0.31

Address:Pune, Maharashtra

Hi,
I am not sure what kind if charges are bank applied and deducted 3000 rs from account.
Here is what it shows in my statement:
BIL/[protected]/NchgRs2.50STRs0.31 Dr 3, 002.81

I have not made any transactions at all which can cost me with extra charges.

Someone need to explain me and get that money back in my account.

Wondering if I have to change bank now. Bank are suppose...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
animeshonline
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vendors refusal to receive 1yr. Et subscription coupons as payment.

Address:Kolkata, West Bengal

I Animesh Satpathi, had subscribed Economic Times (1Yr.) by paying Rs399/- through An ICICI Bank Cheue (Chq. No. - 024150) to agent Sandip Sharma. My subscription COUPON Book no. is 6532375. Now newspaper Vendor Subrata Saha of Jadavpur Stn. refusing to receive Coupons since the Coupons are double stamped(One is Jadavpur 8B 01 Jan 2014 and another is Jadavpur STN 01 Jan 2014). This is purely an official problem, I have nothing to do with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govind manral
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Recharge

Address:Faridabad, Haryana

On date 14/07/2014 i have on line recharge through ICICI debit card to mobikwik webside for my postpaid mobile no.[protected], by Rs.375/- and [protected] by Rs. 350/- but ICICI bank not send said Amount Rs.350/-to concern webside ICICI: Debit Ref: [protected]/0-Rs.375 and [protected]/0-Rs.350/- pl. help. should be credit Rs. 350/-...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
swapnil_pimpale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POS Charges

Address:Pune, Maharashtra

My name is Swapnil Pimpale and I'm holding an account in ICICI bank for the past 4 years. I just saw today when I checked my account online, that twice I have been charged POSDEC CHG of Rs. 28.09 each on July 16th 2014 and the description says: 3 16/07/2014 POSDEC CHG/02-06-14/2278/25ST3 Dr. 28.09 4 16/07/2014 POSDEC CHG/02-06-14/2278/25ST3 Dr. 28.09 I have swiped my card only once on[protected] & declined due to insufficient...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
The exchange rate offered is Rs. 58.72 against the RBI reference rate of Rs. 60.09. Same day State Bank has offered Rs.59.90 whereas SBI official card rate was 59.55.The card rate of other Banks such as Axis, PNB and IDBI varied from 59.55 to 59.65 on 30 June 2014. Same can be verified and if required reference and proof can be provided. It is surprised the ICICI Bank do not mention its card rate any where on the website. b) As I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sanketslunge
from Pune, Maharashtra
Report
Copy

Credit card issuing without written confirmation

Address:Pune, Maharashtra

Hi Sir,

I am Sanket Lunge holding ICICI banks salary account. By looking my transaction ICIC bank’s credit card sales executive called me and gave me information like.
1.This card is free for you.
2.50% discount on movies tickets
3.0 surcharges on petrol etc..
By listening this I showed interest for credit card but before that I requested for written confirmation.
Your executive told...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mani Senthil Kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan

Address:Chennai, Tamil Nadu

LPCHE[protected] Without paying amount ICICI bank started to debit EMI for the above Personal account. Raised many complaints, escalated to highest level of ICICI, spent Rs.1000 only for calling customer care but all went waste. No resolution as on today....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sohanpal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Avoid this bank at all costs

Address:Ahmedabad, Gujarat

Dear Sir,

We have applied for ICICI Bank Credit Card on Dated 1st July, 2014 and All document submitted and Verification was done. but till dated no any Msg. received in this regards. So, we are requested to you please give the status of above mentioned application No.


Thanks & Regards,


Vijay Shankar Gond
Ahmedabad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swapnil Bambarkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discontinue ICICI Credit Card

Address:Mumbai City, Maharashtra

HI ICICI Bank Team, My name is Swapnil Shivaji Bambarkar and I have two ICICI credit card(coral). I want disconnect both card. I am Surprised, receiving two credit card are same name. I have not used the both card and I have received the bill every month. How it is possible. Your executive promised me, yearly charges will apply after 1 year not from day 1. Please discontinue the service ASAP. I am trying your customer care but number...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vijayan Nambiar
from Muluppilagadu, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

applied for new debit card CORAL - SR329706126 DATED 17 7 14

Address:Kannur, Kerala

i have applied for new debit card with grid for online transfer of money. i need
a simple debit card and request registed vide no. SR[protected] DATED 17 7 14
whereas the customer care kerala [protected] - assistant registered my request for CORAL DEBIT CARD with
annual payment of Rs.499/-

the above request may be cancelled and and i may be issued a card of ordinary type with
grid with NO annual charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy