[Resolved] ICICI Bank — nps kyc verification rejected unnecessarily | |||
My kyc has been rejected by icici on the basis that photo mismatch. I am a customer in icici bank for the past 16 years. I am holding many credit-cards from icici bank, and four loans running on it. Wondering why is it rejected if i am a customer for so long years, with such a history. Due to this, my employer cannot contribute part of my salary to my nps account which was frozen due to this. Was this information helpful? | |||
May 17, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (266528) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 4 Comments | |||
Comments
Money Refund
99 rs of my money deducted by vin*google*, I don't know why but, i want my money refund bcoz this transaction is not authorised by me.
this is the message.
Dear Customer, txn of INR 99.0 done via Debit Card of on 06-apr-19.Info: VIN*GOOGLE *Goo.Avbl .For dispute, call .
99 rs of my money deducted by vin*google*, I don't know why but, i want my money refund bcoz this transaction is not authorised by me.
this is the message.
Dear Customer, txn of INR 99.0 done via Debit Card of on 06-apr-19.Info: VIN*GOOGLE *Goo.Avbl .For dispute, call .
ICICI Bank Customer Care's response, Apr 16, 2019
Verified Support
Dear Rohini Panchal,
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (266528_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (266528_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Please return all DP charges immediately.
Mob. No. [protected]
Mob. No. [protected]
ICICI Bank Customer Care's response, Apr 16, 2019
Verified Support
Dear Ganesh Markad,
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
Ganesh Markad's reply, May 28, 2019
I didn't get any call or message from ICICI for this request.
Can you please initiate money return for wrong DP charges.
Total amount= Rs. 2132.88
DMC/IN30302855861113 DP CHGS TILL F EB-19 826
DMC/IN30302855861113 DP CHGS TILL F EB-18 826
IN30302855861113 DP CHGS TILL JUL-1 7 480.88
Regards,
Ganesh Mob. 7709362166
Can you please initiate money return for wrong DP charges.
Total amount= Rs. 2132.88
DMC/IN30302855861113 DP CHGS TILL F EB-19 826
DMC/IN30302855861113 DP CHGS TILL F EB-18 826
IN30302855861113 DP CHGS TILL JUL-1 7 480.88
Regards,
Ganesh Mob. 7709362166
Money debited automatic
ICICI Bank Customer Care's response, Apr 16, 2019
Verified Support
Dear Customer,
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (266528_0001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (266528_0001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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I do not want to open the account now, but I can get back my 2000
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (266528_1) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team