IFB Industries Complaints & Reviews

Address: 560043

Website: www.ifbappliances.com

IFB is charging 450/-Rs for service. Even the warranty period is within active period of 4years.
Also, they were screaming over customer care call, arrogantly.
When I raised request for phone number and area changes, they diverted it as service request call. And sent over service representative, who came and charged us 450/-Rs Service fee(doing nothing but removing connections and refitting them). Then we showed that our machine...

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Address: New Delhi, Delhi

I am writing this complaint with great disappointment, yet again, from the so-called ‘leading brand in washing machines’ – ifb.

While i let go of the bitterness of my first experience just a little over a year back with ifb and its team; my recent experience – a bad one at that, yet again, has only reaffirmed my initial thoughts of ifb being a brand that, in the recent times, is only living off the goodwill that it...

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Address: New Delhi, Delhi, 110015

I ordered a ifb microwave in july 2015 from paytm... My microwave is in under warranty for cavity only... Buy they refused to give warranty cause they say you have lost your bill please contact paytm, thats not all they changed my model no.in their accounts and when the last man visited for part replacement he also manually wrote a serial no. On my microwave saying that this is the serial no. Next time you only need to give/show us... But...

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Address: 631304

Sir, i have purchased a ifb topload aw60-205s washing machine from ifb point on 07/01/2017 in my home town itself. And suddenly it shows hu (High voltage error) always and we called an electrician and ifb customer care person and we checked the voltage level is normal still my machine shows hu error. And the person came from ifb he says that it needs to change the pcb board and he collect rs 1000 rupees and after he fix the machine still...

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Website: IFB

There was a problem in my microwave. It was not heating food. A technician from ifb came and told us that the magnetron needs to be replaced and told the price rs 2600. When he took out the magnetron from our microwave, the magnetron was not the original one and was replaced around 11 months ago without our information when there was some problem in microwave last year. The technician replaced the magnetron and charged us rs 2092 which is...

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Address: Pune, Maharashtra, 412101

Hi,

I have ifb washing machine model senorita aqua sx and facing issue with error code as below
Dp er and p 14 since morning,
I am trying to contact ifb customer care since then and no luck on call connection as they are too busy to receive customer calls now days..
My registered mob no is [protected]
And living in pune city.

Kindly acknowledge it asap.

Thanks
Anuj...

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Address: New Delhi, Delhi, 110013

I purchased ifb top loading fully-automatic washing machine model no. Aw 60-205s on 13/3/2015,.

To my surprise the above error lu has started coming just after 4 months of warranty expiry of my machine, which was working perfectly..

The guy from company told that the error may be due to defect in pcb and the cost of replacement shall be rs. 6000/-, which is very unrealistic. The guy from the company was amazed...

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Address: Ahmedabad, Gujarat, 380060

Dear sir i am using ifb senorita vx 6 kg front load washing machine. I book complaint of ifb my machine not start your service person say pcb need to replace he say price of pcb is 5500. So what is the right price for the pcb part uf211ecpcb070
Call me and solve my complaint as early as possible because i am face problems without washing machine
So update me...

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Address: 560037

Website: www.ifbappliances.com

Hi,

I got the delivery of ifb - washing machine on 15th april 2017. Next day after demo/installation, when i used to product first time, it gave some weird sound. So i powered off the washing machine and call the customer care for technical support.

Exact issue - during the spinning process (Last stage of washing), something is hitting inside the washing machine and making loud noise and i feel that vibration...

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Address: 625531

I had extended the washing machine warranty for 2 years
Now the washing machine is under repair
The technician attended the complaint and they told that bearing should be replaced. And they told that bearing and spare parts comes under warranty and free of charge. But they ask charge of traveling for technician otherwise to bring the washing machine to service center point. The asking rupees 600 for traveling charge. The distance...

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Address: Chennai, Tamil Nadu, 600082

Website: IFB

IFB washing machine has been purchased a year back in 2015 which has 4 yrs of warranty period. The rubber along with the steel wire in the door of the washing machine needs to be changed. we have called the customer care to repair it & they said it will be free service as we are in the warranty period, but when the technician came home, he said we will charge for it as the parts inside the machine will not be charged but the parts outside,...

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Address: Hyderabad, Andhra Pradesh, 500032

I have ifb front load washing machine eva series. The door is not locking
Complaint request [protected] on 23rd july.
1st aug and still the issue exist.

The technician never reported me back with the issue.
Atleast 5-10 times called customer care no proper reply.

[protected] - samapth. Finally got hold some person supposed to be manager of the ifb store from where the technician came. But...

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Address: 560066

I had an issue with my ifb dishwasher for which i do have an amc. When the engineer came home to look into the probme (Complain#: [protected]), i asked the engineer to check a problem with my ifb washing machine. He (Ravi) checked and mentioned that, the bearing and one of the pipes needed to be changed. On may 28th, when he attended to the washing machine to replace the bearing, he mentioned that, the drum needed to be changed. It has been...

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: IFBAPPLIANCES.COM

I had purchased an ifb refrigerator (Probably model no. 446edwdls) on 27th july, 2013. The lower door of this refrigerator got detached of its own (Came off its hinges) on 30th june, 2016. Not even a single scratch is there on the whole body of this refrigerator. Complaint was filed with ifb customer care on 30th june with ticket id as 17895074 at 8pm. After lot of pursuance (7-8 calls at customer care), attended by ifb’s technicians on...

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Address: 560076

Website: www.ifbappliances.com

I have a Angular WM 6.5 KG which is covered under warranty. This washing machine started to create a lot of issues since December 2015. Primary issue had been with water leakage from bottom side of the machine and few bolts came out. On reporting to IFB a technician and that to after making multiple calls came in and did something. It started to work but again the same problem resurfaced on 2nd Feb. Again complaint to customer care since...

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Address: 581400

My dishwasher is not working since 5 weeks. Complaint was lodged on telephone and the service technician came after one week and after checking he told that the water pump is faulty and he will bring a new pump. So fa r he has not come and I don’t know whom to contact next....

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Address: Chennai, Tamil Nadu, 600126

I bought senorita aqua sx model during aug 15. During installation, ifb person has demonstrated tub clean mode and he has given IFB de scale powder which he asked us to do the tub cleaning every one or two months. We have done tub clean process by selecting tub clean option given in the selector knob using IFB descale powder. After 1.5 hours, we found that steel coating provided in the drum was totally vanished. We raised complaint and service...

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Address: Chennai, Tamil Nadu, 600064

The machine was normally loaded. Not overloaded. All the hooked items were placed in the porous bag. The machine stopped with 13:00 minutes remaining displaying dBEr. What should we do?...

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20 Comments

I had taken AMC for my IFB washing machine for which they have taken a month to figure out the real problem( that too after frustrating follow-up calls). And a month more to get the spare parts.Their spare parts are shipped from some other planet, I guess!! Absolutely disgraceful service, I do not recommend to buy any IFB appliance just because of the poor service response....

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Address: 574211

Very pathetic service for dishwasher in Mangalore area Age of dishwasher - ~3 years - already through many Fx error codes. Current Problem - F5 Error - something to do with water pressure - Water inlets were double checked to ensure, supply pressure was not a problem - Compliant registered on 10/Sept - After lots for followup couple of incompetent technicians turned up twice - finally repair done on 30/9 replacing a few parts for...

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IFB Industries Complaints & Reviews

File a complaint to IFB Industries

IFB Industries reviews & complaints page 5

charging service fees within warranty period

fraudulent sale of company manufactured/promoted products

ifb microwave scam

regarding my ifb topload washing machine showing hu error always even in 230 ac voltage.

i am complaining about a part of microwave called magnetron

ifb senorita aqua sx dper and p14 error

error lu showing in my washing machine

Price of pcb board

Washing machine, tl-sdr 6.5kg aqua - defect with hardware

Extended warranty issues

Service charge during warranty period

Washing machine front load not working for 10 days

Ifb washing machine - issue with service personnel

Refrigerator problem

Angular wm 6.5kg red - washing machine

Dishwasher not working

Wrong instructions given for tub cleaning

Washing Machine displays dPEr and stops with 13:00 minutes left

Amc fraud by ifb

Dishwasher - F5 Error

IFB Industries Complaints & Reviews

File a complaint to IFB Industries

IFB Industries reviews & complaints page 5

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