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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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IndiaBulls reviews & complaints page 25

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S
Sai Karan
Jan 22, 2022
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Hi,
I have called up to customer service, but agent who picked up the call says i don't have any personal loan with my registered number
I called up them for asking for pre closure process and want to close it right away
But agent denied to give the details
Dear Sai Karan,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani
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    S
    Sachin.nile
    from Mumbai, Maharashtra
    Jan 22, 2022
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    Dear team,
    My wife had a failed medicine order placement on Dhani pharmacy app on 6th Jan 2022 which resulted in amount being debited. After several emails and customer care contact the refund is not yet processed.
    Please help !
    The ticket number given from Dhani team - TKT-220119GRXY
    I have attached the transaction snapshots, bank statement snapshot, Dhani chat snapshots.
    Regards,
    Sachin
    IndiaBulls customer support has been notified about the posted complaint.
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      P
      pymacbit
      Jan 22, 2022
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      Hi

      Its been more then two week since my 817/- rs of payment is getting ignored by Dhani loan Customer Service team.

      In December 19, 2021 I made this 817 rs of payment through Dhani app, payment was successful in my Paytm as well as Bank transaction, but it didn't appear their your App. I tried to connect to their team and they always assured to help me out to get my refund.

      but unfortunately it never happened.
      IndiaBulls customer support has been notified about the posted complaint.
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        M
        Mrityunjay Raj
        Jan 22, 2022
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        Address: Gurugram

        Hello there i am a customer at dhani. My email id is [protected]@gmail.com & mobile no. [protected]. This is in regard of my lian account recently i paid 8700 for upradation and paid all my dues then i took 3k in paytm wallet and now its showing to pay all the taken amount in advance or my dhani acc will be inactive... this is so wrong i did'nt knwe about this that if i take money in wallet i have to pay all in advance and in the start it was not the case so i request you to release my account i will pay all my dueses at the given time .i.e. ib feb and march please look after my concern.
        IndiaBulls customer support has been notified about the posted complaint.
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          S
          srayas
          Jan 22, 2022
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          A week ago I transferred about 1493 to my account through MobiKwik using dhani, the money was debited from my dhani account but the transfer failed. Mobikwik refunded the amount right away but it was not credited to my account. I called dhani customer care and they said it will get refunded within 7 days but it’s been 7 days .I tried contacting the customer care but zero response . Please do resolve my issue.
          IndiaBulls customer support has been notified about the posted complaint.
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            A
            AparnaSinhaAS
            Jan 22, 2022
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            I ordered a iQOO Z3 5G smartphone of [₹17990] from Amazon using Dhani Rupay Debit card on 7th January 2022. I cancelled it on the same day. But, I haven't received my refund till today. I had already raised many complaint to customer care but got no solution.

            Order ID - [[protected]]
            RRN - [Vrk978]
            IndiaBulls customer support has been notified about the posted complaint.
            Dear Aparna Sinha,

            We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

            Jatin, Team Dhani
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              H
              heloosameer
              from Kanyakumari, Tamil Nadu
              Jan 22, 2022
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              Address: Kanyakumari

              Sir

              why my dhani one freedom card was inactive

              i have 45000 limit but my card was inactive

              what is the reason

              name : sameer anzari
              phno : [protected]
              IndiaBulls customer support has been notified about the posted complaint.
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                S
                suraj.kumar2
                Jan 21, 2022
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                I have never ever taken any loan from IVF but it is showing in credit report. They have somehow managed to link it with my Pan card without informing me. Remove it immediately.
                how the hell these guys managed to do so.
                I will register an FIR against them if this does not get resolve in a week
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                  G
                  Gopesh1
                  from Indore, Madhya Pradesh
                  Jan 21, 2022
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                  I have dhani one freedom card i did below transactions

                  26 july 499 rs (i cancel order and refund in card again, i paid first emi 167 already which i not use)
                  amazon Refund Reference # 30005412081207172670822 (refund on 31 july)

                  31 july 499rs (i cancel order and refund in card again, i paid first emi 167 already which i not use)
                  amazon Refund Reference # 30005412151212002680913 (refund to card on 7aug )

                  why pay emi if i not use it and refunded to card already

                  2 aug 423 rs (i use it, 141 paid, 141 paid + 140 pending)

                  4 aug 126rs (iuse it 42 paid, 42 paid+ 42 pending)

                  4 aug 50rs (17 paid, 17 paid +17 pending)

                  25 july subscription fees i paid 199 already - as i not use card bcas os this issue so why add this
                  24 aug subscription fee 199 pending as i not use card bcas os this issue so why add this

                  why i pay for whic i not use,

                  my total spend is 423+126+50 = 602 and 197 i paid already

                  why i pay emi for first whic 499 & 499 whic i not use

                  kindaly clarify me or call me [protected][protected] gopesh
                  IndiaBulls customer support has been notified about the posted complaint.
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                    V
                    Venkadesans
                    Jan 21, 2022
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                    I pay the all emi amount of dhani one freedom and closed my loan account but the subscription fees are increasing every and it shows due now pay the due yesterday but it still bending and deleted my dhani account please delete my account
                    IndiaBulls customer support has been notified about the posted complaint.
                    Jan 22, 2022
                    Updated by Venkadesans
                    [protected] call me dhani team
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                      P
                      pp1609
                      from Indore, Madhya Pradesh
                      Jan 21, 2022
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                      I am using dhani one fredom card. But even after pay my all dues on time my dhan one freedom card limit showing as inactive. Called customer care many time but their number not connecting and sent mail also but no reply from them yet.
                      IndiaBulls customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                      Neha, Team Dhani
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                        R
                        Jan 21, 2022
                        Resolved
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                        Resolved

                        Dear Sir/Madam

                        I am Rachna and I am the owner of flat in Supertech Eco Village 4(Flat number - J2/1706) in sector 16B in Greater Noida for which I have availed the home loan from Indiabulls.
                        I would like to confirm the receipt of your notice sent (on 3rd Jan 2022) to me against my Home Loan – HHLNOI[protected] under SARFAESI Notice section 13/2- Ref Number 14099/ HHLNOI00202980.
                        I would like to assure you that I am working day and night for getting this settled as soon as possible.
                        This is very unfortunate that we have to work in such a situation which is not caused by either o[censored]s but by the third party which is the builder in this case – Supertech Limited.
                        As per subvention scheme, Supertech was supposed to pay the pre- EMI until possession is offered (which Supertech failed to comply).
                        I still managed to pay many EMI from my end and had to stop in the end seeing builder doing nothing -neither in construction nor in EMI payments.
                        I had filed the case against the builder in Rera court seeking full refund (post done everything from my end to convince the builder for keeping their promise to pay the EMI until possession).
                        I am very happy to announce that ownerable Rera court (Greater Noida bench) has issued the RC(recovery certificate) in my favour directing Supertech to refund the full amount with interest.
                        I am in process of executing this RC now and in contact with Allahabad High Court lawyer and DM(district Magistrate) of Greater Noida.
                        As soon as the RC gets executed, I will settle the outstanding loan amount.
                        I would request you to DROP any further processing with regard to SARFAESI act processing until my RC gets executed.
                        I will keep you posted on the RC execution progress.
                        I would expect any further communication also to be sent to my mail ID - [protected]@gmail.com and my husband’s mail ID – [protected]@gmail.com as he is the co-applicant.

                        Thanks & Regards

                        Rachna
                        Mar 5, 2022
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 31, 2022
                        IndiaBulls Customer Care's response
                        Respected Sir,

                        Greetings from Indiabulls!

                        We understand that our team got in touch with you regarding your query and shared the requisite information on your registered mail ID in this regard. Do let us know if you need assistance with anything else.

                        Regards,
                        Indiabulls Housing Finance Limited.
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                          C
                          Chintu@12357
                          Jan 21, 2022
                          Resolved
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                          Resolved

                          Address: Gurgram h,aryana

                          My credit limit inactive why, I have paid on time emi so why this type of things happen in dhani freedom card, and show me to pay total due why, mu due date is not coming so why I pay total amount plz help, dhani betaryd coustomer plz help regarded this, my card is not active why I pay subscription fee, plz active my card
                          Jan 21, 2022
                          Complaint marked as Resolved 
                          My credit limit why inactive, I have paid my on right time, why show me to pay total due to card active
                          IndiaBulls customer support has been notified about the posted complaint.
                          Credit line not received
                          IndiaBulls Customer Care's response, Jan 31, 2022
                          Verified Support
                          Dear Jay Shivaray,

                          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                          Neha, Team Dhani
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                            C
                            Chintu@12357
                            Jan 21, 2022
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                            Address: Gurgaon,haryana

                            My credit limit inactive why, I have paid on time emi so why this type of things happen in dhani freedom card, and show me to pay total due why, mu due date is not coming so why I pay total amount plz help, dhani betaryd coustomer plz help regarded this, my card is not active why I pay subscription fee
                            IndiaBulls customer support has been notified about the posted complaint.
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                              R
                              rajputerchandan
                              Jan 20, 2022
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                              Amazon refunded my money and today is 20 January almost 10 working days has been completed but still, I have not received my 850 and 520 Rs. and whenever I try to contact their customer care they never answer my call their customer care service is very poor they are not helping also I tried to contact Dhani so my only hope from you and this is my hard-earned money and I don't wanna lose it. because before I transaction I did not saw the review of Dhani many customers are getting the same issue and still their money stuck. so pls help me in this case and take legal action against India Bulls Dhani.
                              My dhani account details are below.
                              Name:- Chandan Singh
                              Mobile No. [protected]
                              IndiaBulls customer support has been notified about the posted complaint.
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                                S
                                Sandesh56
                                from Guna, Madhya Pradesh
                                Jan 20, 2022
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                                I didnt take any personal loan from IVL Finance Ltd but it is showing in credit report kindly requesting you to remove and update my report accordingly
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                                  S
                                  Sachin Kumar R
                                  from Hyderabad, Telangana
                                  Jan 20, 2022
                                  Resolved
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                                  Resolved

                                  Address: Indiabulls House, 448-451, Udyog Vihar, Phase V, Gurugram – 122 016

                                  Hi team, my name is Sachin Kumar and my registered email id is [protected]@gmail.com.
                                  I was supposed to receive few refunds from swiggy and zomato for cancelled orders. It's been so long and I have doubled checked with both swiggy n zomato and both informed me that they have successfully initiated refunds long ago. But I donno why dhani isn't giving back in my account. I am sharing screenshots below where u can find refund reference numbers. Pls check n refund my money ASAP!
                                  Jan 20, 2022
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Dear Sachin Kumar R,

                                  Marking this query as closed. We hope we helped you out with a proper solution. Thank you for using Dhani.

                                  Neha, Team Dhani
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                                    Adit2510
                                    Jan 20, 2022
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                                    I haven't taken any loan from ur financial institution but still an amount of rs 50 is showing on my credit report. What kind of an act is this?
                                    Kindly resolve the mentioned issue
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                                      U
                                      UNNI AS
                                      Jan 20, 2022
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                                      Loan Number -IECOCOC06175304
                                      Loan Number IECOCOC06132631
                                      MOBILE NUMBER- [protected]

                                      Please send payment link or contact me
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                                        S
                                        Siddharth kewat
                                        from Delhi, Delhi
                                        Jan 20, 2022
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                                        As I have paid FULL loan amount to foreclos the loan at[protected] it's been almost 12 months and have given all proof through mail. now plz update my Experian and equifax credit report

                                        * IDHADEL08111868
                                        * IDHADEL08751161
                                        * IDHADEL08111905
                                        * IDHADEL08115035
                                        * IDHADEL08115036
                                        plz find attachment
                                        IndiaBulls customer support has been notified about the posted complaint.
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