Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care
Indian Railway Catering & Tourism Corporation Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
8565
COMPLAINTS

Indian Railway Catering & Tourism Corporation [IRCTC] Customer Care

Indian Railway Catering & Tourism Corporation Ltd.

TwitterFacebook
Address
9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1001
down
493

Phone:
Phone:
up
299
down
192

Mobile:
Mobile:
up
294
down
153

Fax:
Fax:
+91 11 2334 5400  

Additional info
IRCTC Help Contact Through
SMS HELP and send to 139

Train Time Table Enquiry:
SMS TIME to 139

PNR Enquiry:
SMS PNR to 139

Train Arrival Departure Enquiry:
SMS AD to 139

Train Seat Accommodation Enquiry:
SMS TRAIN to 139

Train Fare Enquiry:
SMS FARE to 139

Train PNR Status Enquiry Through Single Number:
Calling 139

View More Information...

Customer satisfaction rating
3%
Complaints
8565
Pending
0
Resolved
233
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Railway Catering & Tourism Corporation [IRCTC] related photos (835)

Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sort by:

 deepakbharti on Apr 29, 2020
I have book rail tkt by irctc but transaction fail or refund not done so plzase refund my account refund id zp5a[protected]b2

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Complaint comments  RespondComplaint category Credit Cards

    Indian Railway Catering & Tourism Corporation [IRCTC] — tdr repudiated

     navneet8601 on Apr 29, 2020
    I booked two tatkal tickets from irctc app.
    1 ticket is confirmed and another is in waiting. After the chart preparation...
    Complaint comments  Read comments Complaint category Railways

     skp4824 on Apr 29, 2020
    Railway refunded amount but amount not credited in my account

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      Your Rating (1 star is bad, 5 stars is good)
      code
      Complaint comments  RespondComplaint category Railways

       jeslin75 on Apr 29, 2020
      Mera ticket 15 ko cancel hua hai aur 17 april se paymet gatway pe ruka hai.please refund this payment

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        Your Rating (1 star is bad, 5 stars is good)
        code
        Complaint comments  RespondComplaint category Railways

        Indian Railway Catering & Tourism Corporation [IRCTC] — payment not received my account

         aayushideal on Apr 28, 2020
        I did not receive my refunded amount of irctc. My rail ticket got cancelled due to covid 19 outbreak. It was refunded by irctc's...
        Complaint comments  Read comments Complaint category Banks

        IRCTC — refund money not credited my saving account

         tintingungun on Apr 28, 2020
        On 21 feb 2020 i booked, train ticket, through irctc by use canara bank debit card, the money (Rs. 6017.36) was debited from...
        Complaint comments  Read comments Complaint category Banks

         [email protected]ail.com on Apr 27, 2020
        Dear team,

        Please flowing below details
        & Confirm refund date
        Note. IRCTC status Refunded

        Train no.12165
        Transaction I'd [protected]
        Transaction date 15 APR
        Refund reference no:ZP59b9cba6a751c
        Amount 3400
        Regards

        Pramod Pal
        [protected]

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          Your Rating (1 star is bad, 5 stars is good)
          code
          Complaint comments  RespondComplaint category Railways

          Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount rs1685.0

           [email protected] on Apr 27, 2020
          I want back my money against cancellation refund amount ₹1685.00, which debited indian overseas bank. Yet not credited refunded...
          Complaint comments  Read comments Complaint category Railways

          Indian Railway Catering & Tourism Corporation [IRCTC] — refund amount of cancelled ticket

           niveudhan on Apr 27, 2020
          I've booked the tickets from chennai to mumbai and it got cancelled due to the extended lockdown till may 3rd.
          I haven't...
          Complaint comments  Read comments Complaint category Railways

          Indian Railway Catering & Tourism Corporation [IRCTC] — tickets refund

           bhavinsbhanu on Apr 25, 2020
          Tickets were cancelled on 15th april by irctc automatically for 26th april and it shows the refund status as sent to bank...
          Complaint comments  Read comments Complaint category Railways

          Indian Railway Catering & Tourism Corporation [IRCTC] — i cancelled my ticket but no refund money come in my account..

           Aditya raj Chaudhary on Apr 23, 2020
          I cancelled my ticket but no refunded money come in my account..
          Ticket details
          1)
          Pnr number:[protected]...
          Complaint comments  Read comments Complaint category Railways

          Indian Railway Catering & Tourism Corporation [IRCTC] — irctc amount not received in bank account [Resolved]

           Rajveer Atal on Apr 23, 2020
          The amount 4902.15 was debited from my bank account number [protected] on date 02.04.2020 for the purpose of railway ticket...
          Complaint comments  Read comments Complaint category Travel & Vacations

          Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund not credited

           Nishant Gaud on Apr 22, 2020
          Hi,
          My tickets got canceled due to covid19. Details are as follows:
          First train: —
          Transaction id:...
          Complaint comments  Read comments Complaint category Railways

          Indian Railway Catering & Tourism Corporation [IRCTC] — regarding clearance of refund amount by irctc

           bnp.27n on Apr 21, 2020
          [protected] Forwarded message[protected]Sir, Most humbly I beg to say that I have cancelled four e tickets (PNR NO [protected],...
          Complaint comments  Read comments Complaint category Other

           Suresh jamatia on Apr 21, 2020
          Dear sir/madam, on 03/04/2020 I was booking the air ticket, transaction failled but money debited from the bank account.And irctc has been refunded on 05/04/2020 but till now the money is not credited so kindly do the needful Air ticket transaction ID [protected] payment mode Debite card.

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            Your Rating (1 star is bad, 5 stars is good)
            code
            Complaint comments  RespondComplaint category Banks

            Indian Railway Catering & Tourism Corporation [IRCTC] — ticket refund amount

             Jigyashu Kumar on Apr 19, 2020
            Dear sir/ ma'am
            I had booked tickets from irctc on 21/03/2020 that had cancelled very next day on 22/03/2020 due to...
            Complaint comments  Read comments Complaint category Railways

            Indian Railway Catering & Tourism Corporation [IRCTC] — full refund of cancellation of tickets due to national lockdown

             sam090450 on Apr 18, 2020
            Dear sir/madam, kind attention of public relation officer

            I was forced to cancel my tickets which was scheduled...
            Complaint comments  Read comments Complaint category Railways

             Abhinav Dangi on Apr 17, 2020
            IRCTC cancelled a flight without my knowledge or intimation. Order id: [protected].
            I have already sent 5 emails. I have called them 5 times. They asked me to send an email each time I called.

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              Your Rating (1 star is bad, 5 stars is good)
              code
              Complaint comments  RespondComplaint category Airlines

              Indian Railway Catering & Tourism Corporation [IRCTC] — irctc refund

               Ajay Singh Billowria on Apr 17, 2020
              Refund not credited to my account.

              Dear customer,
              We wish to inform you that, with reference to refund...
              Complaint comments  Read comments Complaint category Railways

              Indian Railway Catering & Tourism Corporation [IRCTC] — ticket id:-6646873 amount deducted from account but food not ordered

               aaishwarya bajaj on Apr 17, 2020
              I am aaishwarya bajaj i have ordered food on 19/03/2019 for pnr no. [protected] of 112 rs the amount was deducted from my account...
              Complaint comments  Read comments Complaint category Travel & Vacations

              Recently Discussed

              (2 hours 52 minutes ago)
              ICE-Balaji Telefilms
              Fake and fraud
              (2 hours 59 minutes ago)
              Aj Fragrance House
              owner of aj fragrance, jubin modi of mumbai is a cheater!!
              (3 hours 36 minutes ago)
              Magicpin
              They post my image on google
              (4 hours 7 minutes ago)
              Flipkart
              Unable to play flipkart games since many months now
              (4 hours 11 minutes ago)
              Gvs Technology
              Threatening and forcing to pay

              Featured Complaints