Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Rs 1000/- was deposited in irctc E-wallet with transaction id [protected] from upi ref no:[protected]. this perticular transaction is showing "failed" in irctc statement. copies attached. please solve this as soon as possible....

Dear Mam/Sir,

I'm Pradeep Narapuram, I'm unable to register my new mobile number ([protected]) to IRCTC user id - pnarkumar. I get a message saying that the number is already registered with another account. I request you to kindly look into this matter and help me out here.

Thanks and Regards
PradeepKumar Narapuram...

I have provided screenshots here.
Transaction ID: [protected]
Please initiate refund process asap...

I have booked ticket from Khurda road JN (KUR) to Srikakulam road (CHE) due delay of train by more than three hours i am unable to travel so i filed TDR to refund my amount but haven't received till now. please look into it.
PNR status:[protected]
Date of journey:06/01/2025...

I tried to book tatkal ticket but a message "No seat available : Transaction dropped" appears after payment option. Will i get refund ?...

I had done transaction for irctc E wallet on 25.05.2025, but account has been debited and UPI transaction also showing successful but my e wallet has not been credited yet. details of transaction are as follows:

user id- khushreet2350
date of transaction- 25.05.2025
transaction id[protected]
amount- Rs 4500
registered mail id- [protected]@outlook.com...

My irctc account always shows me unable to login or deactivated account
I cant book tickets
Even iam unable open a new one...

I am writing to formally request a review of my TDR refund claim which was recently rejected. Below are the details of my booking and the TDR:

PNR Number: [Your PNR Number]
Train Number & Name: [Train Number and Name]
Date of Journey: 11th May 2025
Scheduled Departure Time: [Scheduled Departure Time]
TDR Filing Time: 11th May 2025 at 7:54 PM
Reason for TDR: Train running late by more than...

I didn't get refund for the failed transaction while recharging my IRCTC e-wallet....

I hava a number of failed IRCTC ewallet transactions which was not credited back. the list is as follows. All these amount are to be refunded in my account.

S.No. Transaction ID Payment Option Account Recharge Status Deposit Date Amount Deposited Pay/Refund Status
1 [protected] Online Failed 17-May-2025 2000.0 ---
3 [protected] Online Failed 02-May-2025 2000.0 ---
5 [protected] Online Failed 28-April-2025 2000.0 ---br...

Dear Sir
I have booked one ticket online via IRCTC APP through phone pay. The amount of RS 550.04 deducted at 5:47 pm on 20 April 2025.
But irtcc did not confirmed payment status and not booked my ticket....

I seller sell water price 20 without id card in jogbani katihar Passanger no- 75754.
Katihar mandal...

Ticket no booking payment debited 537 rs please refund My payment...

Respected sir/ma'am,

IRCTC has refunded Rs.790 on 4th January 2025 because of two cancelled tickets. But the amount has not been credited to my bank account till now. Bank statement and IRCTC refund status are attached for your kind perusal. Please check this issue and refund the amount as soon as possible in my account.

With regards
Tanushree Adak...

Dear [Concerned Authority],

I am writing to formally raise a complaint regarding the lack of cleanliness on Train No. 17391. On multiple occasions, I have noticed that all the seats are covered in dust, and no cleaners are available to maintain hygiene. This is causing significant discomfort to passengers, particularly those suffering from dust allergies.

Due to the poor maintenance, affected passengers are experiencing severe allergic reactions, making their journey extremely difficult. Cleanliness should be a top priority, and regular cleaning must be ensured to provide a safe and comfortable travel experience for all passengers.

I request you to take immediate action to address this issue by deploying cleaning staff and ensuring proper maintenance of hygiene on this train. Kindly acknowledge this complaint and inform us about the corrective measures taken.

Looking forward to your prompt response.

Dear SIR/MADAM

I Have Booked Train Ticket from Patna to Madgaon through Train Number 12742-Patna-Vasco-Da-Gama SF Express
Class 2A
Quota-Tatkal

Waitlisted Tickets for Three Persons (Waiting List)
Ticket Status TQWL/3 TQWL/4. TQWL/5

PNR-[protected]
for Saturday 4th January 2025 at 14;05 to Monday 06 January 2025 02;55

Passenger Details
1.CHHERING TUNDUP 40 Years Male
2.NURBOO DOLMA. 80 Years Female
3.THENLESS LANDOL. 40 Years Female

We Have Paid Rs 11, 341=00 (Rupees Eleven Thousand Three Hundred Forty One)

We were Rejected to board on train and our Ticket was Cancelled at Ticket Counter at Patna Jn Railway Staff and told us to receive Refund Soon.
But we have not Received Refund till today on 04/February 2025

It took Month but still No Refund in my Account.
I have paid through UPI GPay. for easy Refund

Please Refund Rs 11, 341=00 as soon as Possible

Thanking You Sir

I am not receiving OTP on international Australian number that I have rgistered with. I have already paid 100 rupees as per requirement but still no go.
I log in to portal and it tells me mobile is not verified, however when i click on verify OTP it comes up with the error message provided mobile number is already associated with another IRCTC assessment, but i am registering for first time.
I have reiased two tickets and first...

I was travelling from JP Mysuru Express 12976 with sea Number A1, 29. Charger at this seat was working for Laptop. It was getting disconnected again and again. I called twice on number "[protected]" got no response. I raised complaint on "[protected]". One person came to check and said "Your laptop charger's adaptor is small" but when we checked it in different charging ports in train. It was working fine.

Kindly upgrade these charger at least in AC coaches. If you can't then replace AC coaches with sleeper. So, atleast we will know to travel or not.

Train number - 18632
Chopan Ranchi Express

A general coach has been occupied by the CISF constables which is causing a huge chaos among passengers.Some passengers even left boarding on daltonganj/palamu station.

I have booked a ticket on 18th Nov 2024 from Smvt-Bengaluru to Bhadrak.

But my ticket have not confirmed yet that's why i cancelled the ticket.

But the ticket cancelled amount has not refunded in my bank account yet.

So i humbly request that please process my refund amount as soon as possible.

My Booking PNR No. is : [protected]
My Transaction ID is : [protected]
Thank...