IndiGo Complaints & Reviews

I booked a ticket ( 5 persons) in Indigo with PNR-IKS1HS for journey on 12 October which is a direct flight. Two weeks back, it is informed that the flight was cancelled. As the travel is very urgent to me, i have to avail Plan B option of Indigo which facilitates booking alternative flights with no additional cost. However there was no direct flight on the same date. I payed extra money for my travel on the first ticket for a direct flight....

I had 2 bags one of around 16 kg and other around 6.6 kg. I was a first timer and didn't know the difference between cabin luggage and check in luggage. I could have taken the 6.6 kg bag into cabin if the staff there who did my luggage checkin would have helped me regarding that. Instead he made me to pay for extra 7 kgs whereas I should have paid only for extra 0.7 kg of luggage. Who will pay my money back ? 😭...

I lost my checkin baggage while travel from bhopal to Bangalore on 20th August 22 now after 18days Indigo replied saying they wont be able to find my bag n can not consider my request anymore. They should compensate me for my suffering and mental harassment, i have to suffer for making new documents as my bag had all my educational n id proofs certificate passport. Who will be responsible for this, I want proper justification for my lost...

While travelling from Chandigarh to Dubai, I lost my SAMSUNG GALAXY EARBUD in plane. Please check and return.

Name: Manhar Kohli
Flight: 6E55
PNR:ZS7FJA
SEAT: 1B
Date of Journey: 1st Sept'22
Start time: Time: 17:40 Hr...

I have lost my traveled boarding pass for which I need to claim for travel allowance in my company. When I tried to submit the request from indigo official portal for travel certificate it is not working.

Could you please help in getting my travel certificate of 04 -July-2022 or boarding pass?...

6E 243 LKO TO DEL
PNR No. ZV7TSH

Gave brand new American Tourister at Lucknow checkin counter and found in Delhi that the handle of the luggage broken and missing. Extremeely disappointed by your staff's handling. Please look into the matter and resolve to my satisfaction. The luggage is meant for international travel to Auckland, New Zealand....

Indigo ground staff denied us permission to board my direct flight from Hyderabad to Coimbatore on 4th September 2022. They were operating their check in counters understaffed and i had to wait for 25 minutes in the que due. There was no boarding announcement even and finally they deny me permission to board my flight.

I even had a senior citizen with me and i had to rebook a round about flight for extra 38000. Is this the...

I booked a ticket for a journey on 01 Nov 2022, from Patna to Bangalore using the indigo website - https://www.goindigo.in/

After making payment, the website shows an error that the ticket could not be booked at this time. The amount was debited from my account.

The indigo customer executives were of no help, they kept hanging me. No response over email.

Details -

Transaction Date/Timebr...

SIR my name is GireeshKumar S .On 9th march 2022 8 am I try to book a flight ticket on indigo using their own website but that time amount debited (rs 4729) but booking not get confirmed. In this case normally refund will be initiated but in my case they send me confirmed ticket ( pnr no- CLZ44Z ) after 24 hrs . At the same day ( 09 march 2022, 8.30am) i booked another ticket in that same flight and got ticket immediately. I contact indigo...

I missed my flight from delhi to bengluru on 14th august 2022. Only because I had a connecting flight from lucknow to delhi, then delhi to bengluru and one of my belongings was left behind in the former lucknow to delhi flight and we had to wait until the baggage claim people returned which took a lot of time and we could not have got out of it. I got a call from the cabin crew of delhi flight people and they told me to rush and we did but...

Hi,

I lost my bose earphone piece(one side) as shown in the pic. Can you please check on the flight?

PNR - UNQTFM
SEAT - 29 C
Flight number - 6E096

and let me know of any details you require - contact by email - [protected]@gmail.com...

I missed my flight from delhi to bengluru on 14th august 2022. Only because I had a connecting flight from lucknow to delhi, then delhi to bengluru and one of my belongings was left behind in the former lucknow to delhi flight and we had to wait until the baggage claim people returned which took a lot of time and we could not have got out of it. I got a call from the cabin crew of delhi flight people and they told me to rush and we did but...

My pnr is IWZJ8G i was at gate 43 at 4:30 PM i got a call from Mr Jagdeep Singh [protected] at 5:05 you are late come in 5 minutes at gate 55. I reached at gate 55 and Jagdeep Singh Started arguing and uses foul words and doesn't let us board flight. What is our faultWhole staff started arguing us in front of everyone and insulted us you should be educated to come before 25 minutes. How should we know there was no such announcement br...

Some people say that they are Indigo company and they send Mee some offer letter and demands 2000 rupees verification document fees.i am already paying 800 rupees please tell me they are geniun or not if they are not geniun so please some action take against them because they fraude people at your name....

Air conditioner is not working in flight.. but boarding has been completed and passengers are suffocated inside.. worst service ever.. I haven’t experience this in any other flight journey before.. without making the flight ready how come they will ask all the passengers to board.. totally waste of money..date 31/08/2022 flight: 6E5038...

I had booked a flight for 31st August 4:55 am from Pune to lucknow which had a layover of 1 hour in Ahemdabad. But after booking the flight, the above flight got cancelled and we got an email to reschedule the flight with an alternate flight for the same day but at 12:50 am.(PNR YNR13Z)
I had to cancel the flight but I did not get a full refund for it.
Request you to look into it and process full refund for the flight.
I...

I have 2 rachets and one is worth 50000 idr and both r very expensive, we were forced to send it as check in luggage and for a sports Person like a badminton player his/her racket is very precious and we aren’t allowed to take our rackets thinking we would hijack the best lane, this happened in Rajkot airport, this is very very disappointing....

This is to inform you that on 23rd August 2022, I booked two tickets from Hyderabad to Bhubaneswar bearing PNR ZUQ1WX dtd.27.08.2022 alongwith round trip i.e., from Bhubaneswar to Hyderabad dtd.28.08.2022. I was suddenly informed that the INDIGO cancelled my flight on 25.08.2022 for which I have no choice to cancel my tickets. But surprisingly, when I checked the refund status, I came to know that the refund is only Rs.8920/- even though...

I got a job offer from Indigo and asked me to pay Rs.1050/- for the training purpose. i made the payment and understand that they are fraud. Is there any way to refund my money back. please help me...

On 16th of august 2022, I have a flight from Delhi to Hyderabad ( 6E2325) 1:50 am at terminal 2. I have reached the terminal 2 at 12:45, but as there was a que I reached the check-in desk at 12:55 on which the attendant told me that I can not check in my bags as the bag check in is closed. I had a very important class the next day early morning hence I asked him can he let me pass if I don't bring my bags with me as I can leave the baggage...