IndiGo Complaints & Reviews

I had booked a return trip from Singapore to Chennai through the Indigo app. On making the payment, I received a message saying payment initiated. after that I received no emails or messages to indicate that the payment had failed. One week later when I checked, I was told that the payment had failed and it was my responsibility to call IndiGo within 24-48 hours to resolve the payment issue. The ticked had been cancelled and I had to rebook...

I was travelling from Mumbai to Kanpur on 10th Aug 2022 on 6E 5384. I believe that i lost my brand new Sony Noise cancelling headphones while leaving the flight. It may have dropped somewhere from my bag which was open. Please help me locate it. I can provide additional details as required.

Thanks....

Dear sir
I am writing this after having very pathetic and unhelpful behaviour of your staff and especially the staff manager appointed at boarding gate of flight no- 5012. From Delhi to Amritsar… since we had connecting flights…from Indore to delhi then from Delhi to Amritsar we were travelling with an infant… it was not very easy for us to go through all the security points so quickely …: still somehow we manage to reach...

HI Team,

My Mother had a flight from Ranchi to Pune on SAT, 06 AUG '22.
Airline : Indigo (6E-6411)
PNR : VT3BWK

When she reached to destination we found that her checked in baggage had long cut mark and her Gold Chain is missing from the baggage.

Please help us to get this issue addressed. The price of the chain was close to 75 to 80K. I am expecting immediate action or refund.br...

[protected]is the phone number of rahul sharma who asking me security money rupees 1400 and he take interview in telephonic conversation and he said i m passed interview and i got selected in delhi airport as ticketing counting...

I have booked my flight from Ranchi to Chennai on 20th of August but the flight got cancelled by airline itself just 2 hrs before boarding the flight. It was very urgent to reach on 20th August. But because of flight mismanagement I had to suffer and bore unnecessary extra expense to recently book another flight. Even I faced mental harassment because my professional life got affected because of this. I want concation for what I faced and...

I had Flight Booking from Ranchi to Vadodara with PNR - WL4QQF on 20.08.22, but due to unavoidable circumstances my flight was rescheduled and Changed to Ranchi - HYD - PNQ - AMD and I reached on 21.08.22 morning.

But due to mishandling of baggage at Ranchi Airport by your team, my baggages (05 Nos) has not been sent on the same Flight which I boarded. After raising PIR at Ahmedabad Airport with PIR - AMD6E16063 / WL4QQF, i...

Pnr: XQ8LGG

I did web checkin 8 hours prior to boarding, but even after successfully completing it I wasn't awarded the boarded pass. Then the next day when I reach the airport with sufficient margin, I find there are long queues at the baggage checkin counters. When my turn came I was told that it was already late and the window was closed, and I was directed to the reservation counter by the IndiGo staff. There they booked...

I am obilaneni kiran raja travelled in flight number - 6e7937, my seat number was 4a, from prayagraj to gorakhpur, when i came out of arrival block from the airport, i found that my earpods were missed in flight, my seat number was 4a, i kept earpods behind the seat number 3a, where usually vomit bag, food menu, safety instructions manual are kept, i have requested gorakhpur indigo crew staff to look into the issue, but there was no response...

I was travelling on 6E 5251 flight from Bangalore to Mumbai on 22nd August 2022.

I had paid and booked a seat 33 F . To my shock while boarding they inform my seat has been changed to 11 E which is a middle seat and not an aisle which was booked earlier

On checking with Inflight staff, I was rudely informed by Ms, Surai that she cannot do anythig and that flight is overbooked .

I mentioned have...

We had a flight from banglore to ahemdabad to jodhpur

When our baggages arrived one of my bag was Fully destroyed/ and screwed with marks on it weird ones...

I travelled from Goa to Pune today and after I received the baggage it was soaked in the fancy alcohol I carried in the checked in baggage which was wrapped in bubble wrap into the box and surrounded around my clothes so that the bottles doesn’t move But thanks to Indigo’s careless handling all 3 bottles worth 2200₹ got shattered my documents my hair appliances my important original documents were all wet and damaged....

Bought an ticket for Chennai to Mumbai for 3 passengers booking reference ANZZJZ, then I cancelled it was advised to keep it in credit shell which can be used to buy new tickets so I wanted to purchase chennai to dubai but then at the time of payment wasn't allowed to use credit shell as destination is out of India so I was forced to pay full ticket to Dubai reference number GK6BFF, now they are saying Credit shell in non refundable and valid...

On April 14, 2022, I booked a one-way flight ticket for April 20, 2022
From Abu Dhabi to Delhi via MyTrip agency
with INDIGO airline
LUWWXR) PNR, order number LKNFE5)
About an hour after I placed the order on the website, I found out that on this date (4/20/22)
We have a Jewish holiday of Passover - and I'm not allowed to fly - I made a mistake in calculating the dates.
I'm Jewish, religious, observant...

Hi, I was travelling from Istanbul to delhi on 15th Aug in indigo airline 6E-12 with PNR no LSSZQK and after coming home I realised my Apple Watch is missing from luggage. I have travelled in so many flights but this has been my worst experience. Pls help...

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : EHUTGL and JP2C2D
Email...

I canceled my flight tickets on 5 th august. I didn't get my refund amount to my account. I already sent mail to customer.[protected]@goindigo.in,
but no response for 5 days.
PNR : YK59JY...

Dear Sir/Madam

Regarding the subject mentioned above, they offered a job and asked for money for the recoupment process.I have also undergone this fraud process.I last my 24000/- amount in this process. Below I mention the fraud person details and amount details.

My sincere request to take it seriously against to the action and put a cyber complaint against the fraud person or consultants. In future not repeat...

Dear Sir or Madame,

on the 26JUL2022 I have booked an international flight with INDIGO from COK to Male – for 2 PAX for 29.900INR.

Now, the same flights (since 5 days) are available with Indigo for just 17.000 INR. INDIGO is justifying this price jump with “dynamic pricing”. As a customer I am feeling deceived as we are being overpriced by almost 13.000INR – which is a lot of money. As a low-cost carrier...

Trying to claim a refund for cancelled flight, we goto plan B, complete the refund process, then get a booking confirmation email instead of any email about refunds.

Have been trying for over 10 days with same results.

Its impossible to contact any human at IndiGo. Each time we try (even when making expensive overseas call), we are met with their stupid robot.

IndiGo cancelled the flight, the...