IndiGo Complaints & Reviews

Hi,

From Happyfares, I've made a flight reservation.

It was a flight operated by Indigo with PNR EKD9KS. Indigo cancelled my flight due to some weather issue. Why should I pay fees to HappyFares if it was canceled by Indigo?

I received mail from Happyfares that your refund has been processed. Details are -

Refund Description :
Ticket Amount Paid 8891.00
Airline Penalty...

Indigo team,

We require immediate assistance regarding PNR number ONMGXM, Flight 6E 6019 dated 21st July from Delhi to Udaipur. Our checked in baggage found tampered and open and cash Envelope of rs 21, 000 was stolen from the same. The cash was stored in white envelope. Attaching boarding pass and other details for your reference. Please provide us with our luggage scan for further investigation.

Contact Details:...

Hi IndiGo team,

Few of the folks called me they are saying like we are the consultants for the few of the Airlines and recruiting the candidates for the Airports. In the first they charged me 1000Rs for document verification process then after they had shared the appointment letter now again they are asking me to pay 4000Rs.

Here I am attaching the appointment letter and ID card details of one of the guy which...

IndiGo - Transaction Initiated but NO Booking Reference and NO Ticket Itinerary Received (Mohammad Basir Mohammad Idris) for AED 935 Payment (17.07.22 Flight)

Dear Sir,

Please do not forget to refund below amount within 5-7 working days as we did not receive the Booking Reference and Ticket Itinerary during the time of booking on my email for Mohammad Basir Mohammad Idris.

For almost 2 hours,...

Hi,
My name is Sandeep Shah.
I was travelling the Indigo 6E-426 Bangalore to Pune on 17th July 2022.
Booking PNR is GLG8PC
Booking id : NF7144GBL57Q91J59944
Seat no 30B
Departure time : 20:30hrs & Arrival time :21:45hrs
I seem to have forgotten my spectacles in the front seat pocket.
Requesting support for the same. Please let me know how I can retrieve it....

Hi Indigo Payment Desk,

This is to inform to you that i was trying to book Hyderabad to Madurai flight Date and Time: 21st October 2022 : 16:15 - 17:45 Flight no: 6E 6781.
during payment process after entering OTP there was an error message so i tried once again second time also errored out and later received SMS and Email from Bank saying amount got debited twice.

1st Payment Amount: 9031, Transaction...

It is surprised to know that Indigo has NOT mentioned the E-Mail address of the customer care or the persons who are responsible of receiving enquiries/complaints. Only contact numbers are provided. The chat session always give the reply "I don't' understand"... pathetic! E-Mail is the quick and easy way of communication for people like me

We, 8 o[censored]s have a booking from Port Blair (IXZ) to Bengaluru (BLR) on 17 Nov. 22. I...

I took Indigo flight on 8th july from Hyderabad to Darbhanga.I had one check in baggage and one hand baggage.I deposited my check in baggage at the Hyderabad indigo counter, but it didn't come to darbhanga.I filed a complaint to the indigo staffs at Darbhanga airport.
After a few days, they sent me some possible pics of my bag but they weren't mine.I told them to look into the CCTV footage but they aren't responding now at all.br...

Dear Sir/Madam,
This is to inform you that I have lost my mobile phone today i.e., on[protected] between 04:15 to 04:45 AM in IGI T2 on a chair in front of boarding gate 20 while waiting for boarding. I put the phone on the seat and forgotten to take it in a hurry for boarding. I realized that only after boarding the flight. I made a request to the crew of the flight Indigo No.6E2719 (on the way Delhi to Visakhapatnam) with PNR No:LSN73H...

NAME - Parth Shah
Booking Reference - GKSIVS

My Bag is lost since 29th June 2022.
There is no trace of the bag.
there is no assistance from indigo customer care.
There no proper feed back.
No compensation given.
No reply to email.
Customer service doesn't know what to speak and how to deal.

PATHETIC SERVICE.

DO NOT TRAVEL WITH INDIGO AIRLINE EVER.br...

Dear sir,
I Was traveling from Chennai to Surat and forgot to take off the power bank from the checkin bag. Wasn’t said anything by the Air line staff at counter while depositing the bag. Instead was called in few mins after security check In to meet immediately regarding the same. Power bank was not handed to me back but instead collected by the indigo team. I asked if so I had carried a laptop or mobile phone with me in bag they...

PNR: DNJ4GW
Flight : 6E 405
From: Bengaluru To: Raipur
Date: 08 July 2022
Seat : 33 D

My concerns
I was informed that, due to covid situation, online (web checkin) has been mandatory. Following this rule, while I was attempting web check in on 07th July, I didn't have the option of choosing a free seat and print my boarding card. Infact, I was forced to pay INR 230 to select a seat before...

PNR NO:- WKDI4F

On July 13th 2022, I had flight from Mangalore to Dammam(Saudi Arabia). I knew I was exceeding my given luggage and this is why before catching the flight, I called customer care 3-4 times to confirm the per kg charges to pay at airport. Everytime I called the Indigo customer care I was told that I will have to pay 650rs/kg for the excess baggage that I will carry. I called them n number of times to confirm...

Hi Team,
My experience on flight 6E-6905 from Pune to Raipur was very bad due to hot water food fell on my thighs. And I have got an email that my ticket amount was refunded, but till now no amount has been credited back. I am trying to reach over the emails or on call to Aditi. As she was looking into it fully. But no response of emails or calls.
Even I got a promise from there end to have travel vouchers but nothing has...

Sir/Ma'am,
I booked a flight for my family members due to my PhD admission in IIT. Now we have flight on 16th July & return flight of my family members on 20th July. Unfortunately one of them ( my uncle) faced an accident and his rib cage got fractured and as per doctor's suggestions he can't travel within 1month. PNR no- BHWIPY ( Ahmadabad to Kolkata) on 20th July. And as my mother can't travel alone, so i had to reschedule her flight...

I traveled with indigo from calicut to Delhi on 10/7/2022, flight no. 6E 5912. I had a checked in luggage- a trolly suitcase which I had locked with a proper lock and key. Upon collecting from Delhi the lock was missing but luckily i didn't lose any items. I believe it is purely out of my luck that nothing was stolen. Actually i noticed this only after reaching home and couldn't complain from airport itself. But it's an extreme shameful act...

Flight Details: DXB to BLR (July 7/8, 2022)
Flight Number: 6E096
Issue: Check-in baggage lost/stuck in Dubai
Baggage status: Baggage still not delivered as of July 11 (3d since arrival of flight)
Baggage weight: Approx. 15 kgs

As a consequence of which I had to spend INR 7400 on buying clothes for 3days required for my stay. As per the reference case of "Indigo Airlines & Anr. vs Aastha Pansari...

Indigo Airlines baggage lost, no update from indigo Airlines after 100 hours PNR no: HRNGTK...

I was denied from boarding after issuing the boarding pass,

I am Ganesh Rajabather Durai a frequent traveller of indigo airlines I've been encounter the problem on 11th April 2022 I was suppose to travel from Chennai to Kuwait, I've been to the Chennai airport on time and received my boarding pass, cleared the immigration and security check, after I reached to the gate one of the indigo ground staff directly came in front...

Self Flew from Port Moresby to Mumbai using PX/Qatar & Indigo airline being partnered airline with one singly through ticket.
My baggage has not come since last 10 days and now indigo airline is washing off their hands saying u ur self need to check with other airlines.
Such a bad service and i dont know where my bag is and they also dont know.
Only stories saying qatar 8000 bags are stuck and they are not able to trace...