Claimed

IndiGo Complaints & Reviews

2.7
Last updated Apr 20, 2024
Complaints 5608
Resolved
2885
Unresolved
2723
Quick Links
Statistics
Share
Contacts

File a complaint to IndiGo

Having problems with IndiGo?

File a complaint and get it resolved by IndiGo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IndiGo
Customer Service Contacts

IndiGo Phone Numbers

Phone
+91 12 4435 2500
751
354
Fax
+91 99 1038 3838
+91 12 4661 3838
View all IndiGo contacts

IndiGo Website

IndiGo Head Office Address

Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road
Gurgaon
Gurgaon District
Haryana
India
122002

IndiGo reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhavishya pp
Aug 5, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight missed due to bad service by indigo staff. Need refund for rescheduled flight

Had worst experience with indigo customer service at bangalore Airport indigo counter. Made me wait for 45mins just to book the return ticket and asked to pay 31000. Due to which I missed my flight and had to reschedule to connecting flight and waited for 8hours. I am looking for refund on the loss I have bared to reschedule.
They first asked 18000 to reschedule and then rescheduled to 4000 after requesting and waiting for 45mins.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
diksha Kshirsagar
Aug 5, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driver job

I got a call from indigo. And they told me that they are hiring male candidates as driver, to pickup and drop The pilot. For this they firstly told that you have to pay 750/-rs for id and offer letter. And then again they charged 4500/-rs for uniform and shoes and now they are not attending our call.
There contact detail: [protected]
Manisha aviation...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
nikitaatmiel
from Delhi, Delhi
Aug 5, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Report
Copy

Mobile Phone

Address:gurgaon DELHI

I left behind my mobile phone one plus 9 while flying from Delhi to Doha on 28th by QR 4781 seat number 25 A B & C we were travelling in a group of three I have left the mobile phone on the net cover of the seat of 24 B

the crew were Pooja, Priyanka and Swait with captain Ankur.

Color of the mobile; ASTRAL BLACK (IT IS IN A TRANSPARENT COVER WITH WHITE AT SIDE AND GOLDEN BORDER

- Serial number;...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nikitaatmiel
from Delhi, Delhi
Aug 5, 2022
Report
Copy

Oneplus 9

Address:India gurgoan

Color of the mobile; ASTRAL BLACK (IT IS IN A TRANSPARENT COVER WITH WHITE AT SIDE AND GOLDEN BORDER

- Serial number; 1bbebac2

- Wallpaper; me and my daughter

- IMEI and/or SIM card operator name; IMEI1 - [protected] IMEI2-[protected] SIM OPERATORS ARE AIRTEL AND RELIANCE JIO

- Any other distinctive features; Its bought on sep 18th 2021. its on airplane mode...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bojan Najdov
Aug 4, 2022
Aug 7, 2022
This thread was updated on Aug 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgot my kindle on my seat

I was sitting on a flight from Goa to Hyderabad - 28E

Flight PNR - KJRNVH
Flight number - 6E 813

Who can I contact to see if they have picked it up and if I can come collect it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stebnerudi
Aug 3, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not all bags delivered but claiming the opposite

IndiGo-Flight on 30. June 2022 (6E1718) from Doha to Mumbai (PNR: EPI3TD)

On 13. July 2022 only 3 bags out of 4 missing bags where delivered to my address. When I contact Customers Relations they repeatedly say "that as per our records all bags have been delivered to the passenger", which is not true. Even the delivery person confirmed that (see video) and promised that IndiGo will send the last bag also.
I need either...
+4 photos
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sapna Anoop
Aug 2, 2022
Report
Copy

Regarding job

Address:No 33 sannathi street kaladipet
Website:Indigo

Hello i applied for job at ground staff position at Indigo airlines ...i got this email ..is it fake or real as it is asking for money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
a1ashiish
Jul 31, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket booked twice due to Indigo unsuccessful payment error

I have booked the flight ticket from Singapore to Pune for the travel date 11th Aug 2022. After entering the Payment details via Internet Banking, the Indigo page showed the payment unsuccessful error. I tried again to book and then I received two tickets (different PNR) and two transactions of the same amount were made on my bank account.

Here are the PNR Details -
1) XSN4PN
2) GQ1T3A

I' trying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RashmiAgrawal123
from Chennai, Tamil Nadu
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel Certificate Non Issuance

Website:www.goindigo.in

I have made payment towards the Travel Certificate issuance.

Still Have not received the mail and the page is not moving after the booking reference.

I have even called the customer care. But they were suggesting alternative options not the resolution for this given issue....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ahamed Rishvan
Jul 26, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Report
Copy

Flight rescheduled

I booked a flight on 18 august 22 but indigo airlines change my booking without my permission. Due to this change I going to lost more than 1 million business. Please help me for this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sanjay Sidhant
Jul 25, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Report
Copy

Not get my generated travel certificate

Website:Indigo

I did not get my generated travel certificate generated travel certificate as on dated 16.07.2022 my travel date 13.04.2022 kolkata to port blair
Plzz provide my travle cerificate on my registered email id. Urgentally...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nainika09
from Hyderabad, Andhra Pradesh
Jul 24, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage Allowance

I have booked a flight on 4th Aug at 21:10 hrs from Hyderabad (RGIA) to Dulles International Airport (IAD) through the official Qatar Airways Website. My flight from Hyderabad to Doha is an Indigo flight partnered with Qatar. As I booked my flight ticket via the Student Privilege Club of Qatar, my baggage allowance is 23 kgs x 3 during check-in.

From Doha-IAD this is the baggage allowance. However, I heard that Indigo is charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maahiaabha
from Jaipur, Rajasthan
Jul 22, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gst invoice not available

I have booked a flight from Goibibo for Mumbai to Jaipur dated 6 oct 2022 pnr number QJ91MY
But I haven’t received my gst invoice
I have also gone through indigo website there also it showing error
Please give my gst invoice
Mobile number [protected]
Email :[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AFSANA Sheikh
Jul 22, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fake interview call, fake offer letter and demanding money

Address:Delhi

I had a call day before yesterday. she said she is calling from Aviation department Indigo Airline company airport authority's. she said they have some current hiring for Delhi and Lucknow Airports for Accounts department, Tickets department and customer support Executive.
After that she said all procedure till joining will be online. You have to share me your Document on the same number by WhatsApp. you have to share your Aadhaar...
+8 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sanjay0712
from Delhi, Delhi
Jul 22, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed flight due to indigo staff services

Address:H no. 586, Munirka new delhi, 67

@indigo
@PMOIndia
@Gen_VKSing
@civilaviation
@AirportAuth @IndiGo6E @Reporte_Indigo Reported at 9.50 routine checkin was in progress. Due to fault of indigo staff at T1.
paid Rs 7500 extra for next flight to Leh frm T2. Mental harrasment caused to my family. My wife also lost golden ring worth Rs 50000 during transit from T1 to T2.
Tweet tagging minister of civil aviation and other concerned authorities...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajith Mohamed
Jul 22, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost Rs. 4000 by fake job offer in indigo airlines

Sir I am received a call from Indigo airlines. she said that he offers job of air ticketing in Madurai airport and he asked to pay registration amount of Rs 2000. after many conversion I pay amount by phonepe on 4 transactions. after the payment I received there is an interview three types of interview first type of interview is online test and second type of interview is telephonic interview and third type of interview is face to face interview....
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MPM@22
from Nagpur, Maharashtra
Jul 22, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of Kindle Reader

I, Deepak Chowdhary, travelled Delhi-Nagpur on 5th July, 2022 by 6E-5018, Seat Number 19D, PNR: SPGEMG. However, I have kept an Electronic Kindle Reader in the back pocket of my front seat and forgot to collect when I reached my destination i.e. Nagpur. Can you please check and let me know if it is found in the aircraft? Would appreciate a reply in confirmation on email id [protected]@mpmindia.com. Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
arnab13
from Indore, Madhya Pradesh
Jul 22, 2022
Aug 10, 2022
This thread was updated on Aug 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked but amount got deducted via UPI

Well I booked a ticked on 19th April on indigo website and tried to pay the amount but due to transaction failure the amount got deducted via UPI using razorpay and ticked didn't got booked. Then after contacting indigo customer care they told that it would took a week to solve this matter and process the refund.

After waiting for a two weeks the amount was refunded via indigo customer care and a RRN number was send including...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madhuri gokaraju
Jul 21, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my airpods in Indigo 6E-7213

Website:Airbuds

I have lost my airbuds in the seat.no 10A in Indigo 6E-7213 on 21st July. The flight is from Hyderabad to Vijayawada during 18.05 to 19.20 hrs timing.

Pls let me know i[censored] can find them....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sakina Naidu
from Bhopal, Madhya Pradesh
Jul 21, 2022
Aug 9, 2022
This thread was updated on Aug 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Job fraud

Address:Delhi Noida , gudgaon

An air hostess naming Akriti Singh and A zonal manager north as he called himself triedcto cheat monetory and sexual way to me in the name of offering job without interview...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy