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2.7
Updated: Dec 5, 2025
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IndiGo reviews & complaints page 31

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M
manu ligadi
from Bengaluru, Karnataka
Jun 29, 2022
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Address: kempegowda international airport
Website: talent.com

Myself manu.28 april 2022 this incident has happened.As i had applied for ground staff job.one of your client named PAYAL(number-[protected])
As, i was made to do 20000 as three payments(TO DHEERAJ.BANK NAMED UNION BANK OF INDIA).i did.she told me to do some more as an security deposit i denied it. she used to send me the receipt and i used to pay direct to the bank she mentioned.I requested her to refund the amount she took some week time to do so.i waited though i used to follow up on call.but the call wasnt getting connected.Hence, i tried to complain here.This is the last hope of me to request for refund in a descent way.Thought to register an complain about her.Remembered she used indigo as an name hence thought you people will help me to get refunded my amount back.I have got all her call recordings and her number as well as the bank user id name plus his ifsc code.
IndiGo customer support has been notified about the posted complaint.
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Sir,

We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointment and recruitment-related work is handled by genuine and authorized officials of the Human Resources Department of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. Please visit https://careers.goindigo.in for career opportunities.

We request you to reach out to [protected]@goindigo.in for further clarification in this regard.

Regards,
Team IndiGo
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    N
    nikitag5
    from Delhi, Delhi
    Jun 29, 2022
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    Resolved

    CPML not offered

    I was flying from Lucknow to Delhi on 22 June 2022. Flight no.- 6E2072 seat no. 11F. I have availed for CPML option while my booking. It was to my utter shock that none of the crew member cared to serve me for the meal I was entitled for. While she was serving the other passengers and she moved on, I thought she'll come back and then serve me but she didn't. It was highly disappointing as we pay so much more for mere drink and so called snack...
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    S
    Shareefa Abdulkader
    Jun 28, 2022
    Resolved
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    Resolved

    I got a fake offer letter

    I have got acall from indigo iam shortlisted ground staff in kannur international airport. According to their process i have completed phonic interview they charging money 7500 and saying that it is refundable and given me aoffer letter now they ask 15000 for training what can i do pleees help me...
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    H
    Harry1308
    from Mumbai, Maharashtra
    Jun 28, 2022
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    My name is Harold Mascarenhas, i travelled yesterday on flight 6E-6149 (from Chennai to Mumbai), during the transit time i unfortunately forgot my handbag below the seat of the KFC Table. After entering the Aircraft i remembered regarding the same and immediately informed the same to the Air Hostess and then to the Indigo Airline staff. But didn't get any assistance from them and just got a cold reply that i need to Log a Complaint in my final destination (Mumbai). In Mumbai i didnt find any assistance neither any counter to log a complaint.
    The Hand bag was a cream colour hand carry bag with all spices into it. which costed me 2500/- Rs.
    IndiGo customer support has been notified about the posted complaint.
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      Y
      yokamb
      Jun 27, 2022
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      Address: NA

      I have lost my boarding pass. I need same for LTC claim. Details are as follows:-
      Travelling from Pune to Guwahati.
      Travelling date: 11/06/2022
      Flight no:- IndiGO 6E-6359 and 6E-207
      Passengers: Onil Narayan Kamble & Bethel Onil Kamble
      Please send duplicate or any other certificate to my email id- mintu.[protected]@gmail.com
      I will be very thankful to you.
      Thanks & Regards
      Onil Kamble
      IndiGo customer support has been notified about the posted complaint.
      View replies
      Sir,

      Please know that you cannot retrieve your boarding pass after your travel and you may download your travel certificate from here: https://bit.ly/3xQ6Dt7. For travel certificates older than 18 months, please contact our 24/7 call center at [protected]. Also, please note that the travel certificate Fee is Rs. 300 per passenger per sector. If the Travel Certificate Fee is not paid then you will be automatically redirected to the Bill Desk payment gateway to make the payment.

      We sincerely request you to reach out to with us PNR details via Twitter/Facebook DM so we can check and assist you in the best possible way. You may also reach out to our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance. We look forward to your kind understanding.

      Regards
      Team IndiGo
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        R
        Rajatsharmailu
        from Delhi, Delhi
        Jun 26, 2022
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        Please search my airpods
        This airpods is very coastly
        IndiGo customer support has been notified about the posted complaint.
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        This is my flight details please check

        AirPods lost in checked bag - Comment #4013026 - Image #0
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          U
          Ufpl
          Jun 25, 2022
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          I have booked the ticket of 6E-698 flight of Indigo from New Delhi to Jaipur dated 6th may, 2022 but the same I have cancelled before the 5 hours of departure of flight but the amount of refund has not been credited till now in my account.
          Fare: 4631/-
          Deduction: 2012/-
          Refund amount: 2619/-
          IndiGo customer support has been notified about the posted complaint.
          Jun 27, 2022
          Updated by Ufpl           Kindly resolve the same asap.
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            S
            Starr lord
            Jun 25, 2022
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            Food quality

            Ate chicken junglee sandwich and paneer sandwich in flight from Srinagar to Delhi (flight name:6E 216) which caused extreme food poisoning. This is absolutely unacceptable and would have been totally avoided if the staff did regular food quality checks.This shows how little indigo staff care about customers and are more for gaining easy money....
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            M
            mr.tiger
            from SAHARANPUR, Uttar Pradesh
            Jun 25, 2022
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            Lost my passport and never got it back

            Address: Gurugram
            Website: www.goindigo.in

            My passport was in my bag when I boarded the flight. It was NOT in my bad when I landed in Delhi.

            The flight PNR number was WWB63G. It was a flight from Bangalore to Delhi.

            My Passport number was: N0201361

            I am attaching a few copies also....
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            D
            Durring
            from Delhi, Delhi
            Jun 25, 2022
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            Online booking for the tickets but not available booking this time next week
            IndiGo customer support has been notified about the posted complaint.
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              S
              Shreyashkar Lal Sahu
              Jun 24, 2022
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              Resolved

              Hello team IndiGo.

              I boarded flight 6E 6502 on 31/05/2022 and opted for an airport check-in. Unfortunately, I lost my boarding pass few days after the travel and later on applied for travel certificate by paying an online fee of 300/-.

              However, I have not received the travel certificate yet even after the completion of payment.

              My booking reference is NUB2TE.

              This delay in retrieving my documents even after the completion of payment is severly problematic.
              Jun 27, 2022
              Complaint marked as Resolved 
              I reached out to the company on Twitter and they resolved my complaint after sending them the details in Twitter DM.
              IndiGo customer support has been notified about the posted complaint.
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                P
                punita bagrodia
                Jun 24, 2022
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                Sir, we have been facing this issue regularly when we have to do web-check-in. Firstly we are paying dynamic rates for flight ticket and web-check-in is mandatory which does not allow us to proceed with paying for the seat. This is an unfair practice.
                IndiGo customer support has been notified about the posted complaint.
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                  A
                  anindianindistress
                  Jun 24, 2022
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                  I booked an air ticket after paying online through the IndiGo portal. Received and e-mail itinerary number after booking. But surprisingly, the IndiGo booking page continued to show the "PAY NOW" blue button even after I received the payment confirmation from my bank. Now, 12 hours have already passed. I have neither received any payment confirmation from IndiGo, nor the Air Ticket confirmation. At least the amount should be refunded immediately if they have cancelled the booking (as it is now displayed on the PNR checking page. No refund so far...

                  Loosing trust on Indigo
                  IndiGo customer support has been notified about the posted complaint.
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                    S
                    shubham ar
                    Jun 23, 2022
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                    For PNR JUTQPR, ticket was booked through Indigo website and GST details were provided while booking the ticket, however the same have not been included by Indigo in Invoice.

                    GST details are reiterated below:
                    GST NO: 30AAACA6412D1ZL
                    Company name: Airports Authority of India
                    GST email: [protected]@aai.aero​

                    Request for providing proper GST invoice was sought through:
                    1. Email through which invoice was received: No response from Indigo
                    2.Indigo Whatsapp help: Not helpful as attached

                    It is requested to provide proper GST invoice
                    +2 photos
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                      L
                      Libiyon Iswary
                      Jun 23, 2022
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                      Address: Bengtol, Chirang

                      Ticket Booked on Date 22/06/2022 in the Flight No 6E-6435 for the travel date of 24/07/2022 with the Name of Winner Basumatary Guwahati to Mumbai and the amount of Ticket been deducted but Indigo didn't send the PNR till now.
                      Please Confirm and send the PNR of the said date of Flight
                      IndiGo customer support has been notified about the posted complaint.
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                        L
                        Libiyon Iswary
                        Jun 23, 2022
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                        Address: Bengtol, Chirang

                        Date 22/06/2022
                        Ticket Booked in the Flight No 6E-6435 with the Name of Winner Basumatary Guwahati to Mumbai and the amount of Ticket been deducted but Indigo didn't send the PNR till now.
                        Please Confirm and send the PNR of the said date of Flight
                        IndiGo customer support has been notified about the posted complaint.
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                          K
                          Kokilas
                          Jun 23, 2022
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                          Resolved

                          I have lost checked in baggage while travelled from Bhubhaneswar to Chennai in indigo. I have filed a complaint at baggage claim desk after I recognise that the bag was missing. As the staff promised to deliver bag to my home, I left the airport. But till now, I didn't get my bag back nor any satisfactory response from airline. I didn't get proper response from airline customer care and also for the mail.
                          I got one mail for compensation of 3000 but I m not convinced and replied the same via email. After that I didn't get any mail from airline. What can I do to get my bag?Please help me.
                          PNR no: XIVGTL
                          DOJ 21 May. 8:55 AM Bhubhaneswar to Chennai.
                          +1 photos
                          Jul 26, 2022
                          Complaint marked as Resolved 
                          IndiGo customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 23, 2022
                          IndiGo Customer Care's response                           Dear Sir,

                          We regret to know this. Our team is working on it and will connect with you soon t assist you with this.

                          Regards,
                          Team IndiGo
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                            G
                            Gurusuji
                            Jun 22, 2022
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                            Resolved

                            Address: 228, Varadarajapura, Chamarajanagar, Karnataka 571313

                            I have missed my Head phone (Philips) in seat number 6A, Flight number 6E 5034 (Surat to Bangalore) landed at 8:45pm on 22/06/2022.

                            My name is Gurumurthy
                            Contact number : [protected]
                            Jul 26, 2022
                            Complaint marked as Resolved 
                            IndiGo customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 23, 2022
                            IndiGo Customer Care's response                             Dear Sir,

                            We'd request you to share the details at bit.ly/3jc8a5m so we may look into it.

                            Regards,
                            Team IndiGo
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                              N
                              Nitin19931312
                              Jun 22, 2022
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                              I was in flight and during meal service my skin was burnt as hot water meal was on my leg and there were no medical support provided nor the cleaning was done. I have to sit for 1hr 50min on flight with burning skin and wet jeans. I was feeling totally uncomfortable and no response was there from flight staff.
                              I want an action against indigo pilot was Rahul shah attendant were amylee, Shruti or compensation from indigo.
                              IndiGo customer support has been notified about the posted complaint.
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                              And this incident was due to air hostesses amylee. As she was not able to handle meals properly.
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                                S
                                shyambabu CH
                                from Hyderabad, Andhra Pradesh
                                Jun 22, 2022
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                                I have traveled from HYDERABAD to Singapore with Indigo flight with four check in baggages.i have paid extra for execc lauggage also. When I received my bags at Singapore airport I found some bags are damaged and I didn't raise any issue with the airport authority. And I got realsied all the my trollys are broken and even items inside the bags were also broken. I have raise the same with Indigo through mail and they responded that that won't do nothing for me.
                                And I'm really disappointing with their response, so I'm giving the compliment here to consider my issue. All my trolly bags were damaged and not able use to my next travel. I have photos as proof. Please consider my issue and do needful.
                                IndiGo customer support has been notified about the posted complaint.
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