IndiGo Complaints & Reviews

Sir, we have been facing this issue regularly when we have to do web-check-in. Firstly we are paying dynamic rates for flight ticket and web-check-in is mandatory which does not allow us to proceed with paying for the seat. This is an unfair practice....

I booked an air ticket after paying online through the IndiGo portal. Received and e-mail itinerary number after booking. But surprisingly, the IndiGo booking page continued to show the "PAY NOW" blue button even after I received the payment confirmation from my bank. Now, 12 hours have already passed. I have neither received any payment confirmation from IndiGo, nor the Air Ticket confirmation. At least the amount should be refunded immediately...

For PNR JUTQPR, ticket was booked through Indigo website and GST details were provided while booking the ticket, however the same have not been included by Indigo in Invoice.

GST details are reiterated below:
GST NO: 30AAACA6412D1ZL
Company name: Airports Authority of India
GST email: [protected]@aai.aero

Request for providing proper GST invoice was sought through:
1. Email through...

Ticket Booked on Date 22/06/2022 in the Flight No 6E-6435 for the travel date of 24/07/2022 with the Name of Winner Basumatary Guwahati to Mumbai and the amount of Ticket been deducted but Indigo didn't send the PNR till now.
Please Confirm and send the PNR of the said date of Flight...

Date 22/06/2022
Ticket Booked in the Flight No 6E-6435 with the Name of Winner Basumatary Guwahati to Mumbai and the amount of Ticket been deducted but Indigo didn't send the PNR till now.
Please Confirm and send the PNR of the said date of Flight...

I have lost checked in baggage while travelled from Bhubhaneswar to Chennai in indigo. I have filed a complaint at baggage claim desk after I recognise that the bag was missing. As the staff promised to deliver bag to my home, I left the airport. But till now, I didn't get my bag back nor any satisfactory response from airline. I didn't get proper response from airline customer care and also for the mail.
I got one mail for compensation...

I have missed my Head phone (Philips) in seat number 6A, Flight number 6E 5034 (Surat to Bangalore) landed at 8:45pm on 22/06/2022.

My name is Gurumurthy
Contact number : [protected]...

I was in flight and during meal service my skin was burnt as hot water meal was on my leg and there were no medical support provided nor the cleaning was done. I have to sit for 1hr 50min on flight with burning skin and wet jeans. I was feeling totally uncomfortable and no response was there from flight staff.
I want an action against indigo pilot was Rahul shah attendant were amylee, Shruti or compensation from indigo....

I have traveled from HYDERABAD to Singapore with Indigo flight with four check in baggages.i have paid extra for execc lauggage also. When I received my bags at Singapore airport I found some bags are damaged and I didn't raise any issue with the airport authority. And I got realsied all the my trollys are broken and even items inside the bags were also broken. I have raise the same with Indigo through mail and they responded that that won't...

What going on the flight time is frst 10:45 thn it delay 11:25 the 12:00 then it now 12:30 r u mad or what dum

If passeger come late so no ll help us flight ll never wait
I need to go urgently your Are reponsible for my problm very bad service i ll never fly again in indigo very cheap service if you hve technical issue so arrange another fight or refund. For new booking go to hell thrid class sérvice you...

We boarded a flight no.6E 472 on 18th June 2022 from Kochi to Bangalore at 9:15 pm to 10:15 pm. We seem to have lost a brown credit card box made of leather on the plane. This leather box had several credit and debit cards in it. Please help us find it. Below are our details.

Passenger names - Anupama B Srinivasan, Gurudutt Mydugolam Bheemarao
PNR no. - ZLTZ8C
Date - 18-June-2022
Time - 21:15 to 22:15br...

Dear sir, I'm Aysha Akter Sarna.I had a flight in Indigo at 20th june 12:30 p.m Hyderabad to Dhaka.Flight number was 6E1931.I lost a file with some important documents of mine which included a chemotherapy protocol, an under treatment letter, vaccination certificate of mine and my husband Mr Sefatullah, photocopy of passport o[censored]s, photocopy of visa, health declaration form, NOC of our office, leave certificate of our office(I'm an employee...

Dear sirs, please be aware that with flight 6E137 from Goa to Mumbai scheduled for 6.45 am on 17 june I, KATSIARYNA STARASTSINA, was going through security check at the Goa airport and when my hand luggage was checked, a few items were considered prohibited and i had to leave them behind as per requirements. I don't have a problem with that, but, unfortunately, apart from those things whole bags with clothes, shoes, presents, personal hygiene...

My name is Aditya Pant. I boarded the Indigo flight from Dehradun to Kolkata on 18.06.2022 at 12.10 (booking id- NF7Y7FVJKZVC1RQL8521) with one stop at Delhi airport.
This is the condition of our new suitcase which indigo airlines handed over to us after landing. They torn the whole bag from the back and destroyed the whole chain area in the frontside. We were going urgently for some official work. We waited for hours to collect our...

Hi,

While travelling from Bangalore to Hyderabad on 17th June'22 via 6E-684, I lost my water bottle (Black Colour) with company logo as CK Birla printed on it, please confirm how and from where i can collect the same.

PNR : VSECVN

Regards,
Rohit Chopra...

I am booking indigo flight tickets in paytm. cancelled a seat ticket from dubai to delhi flight so airlines initiated a refund amount of 800.inr rupees. But that is not credited to ur account..so, please check it and refunded back to your account...

Date- 19 June 2022
Flight delayed in Raipur because of which our original flight was changed from delhi. Even though our flight landed 50 min before the next flight they didn't let us board and behaved terribly...

My Mother has travelled in Indigo Flight 6E 2021 on 19th Jun'2022. She was sitting on Seat 26A. PNR Number ONFF9J

She has lost her Ear Ring in the Flight.

If anyone from Flight Crew Member or attendant found this valuable Ear Ring, please return the same.

Address can be found in the Flight Customer records....

On 16 th june I had a flight from Delhi - Banglore- Kannur IndiGo flight 6E 6037 . Land kannur at 3.20pm. but luggage not yet received even after 24 hrs. Indigo customer service giving misleading information and they are not arranging any call backs or email regarding same. Today it's 11.00pm of 17 th June . I still not received my luggage...

Journey Date: 27 May 22 Flight No.: 6E73 PNR : LLB2JP

Description:

We were travelling to Singapore from Bangalore on the above PNR. In Bangalore no one checked our documents properly and didn't cautioned us that we were not having proper requirement to enter Singapore. We were stopped to enter Singapore and had to return back, Singapore immigration clearly stated it is mistake of airline and they have to take...