IndiGo Complaints & Reviews

Dear Sir/Madam

I had cancelled Indigo flight booking from BANGALORE - PUNE and back with PNR #KQLKYA on 4th May 2022 on Indigo website. But the amount has not been refunded to my credir card till date. It’s been a week now. I had sent email to them citing the same but didn’t get any response from them. Kindly refund the amount at the earliest....

Hi Team,

I myself with my family members were traveling from Hyderabad to Mysore today(attached ticket). We had bought brand new Aristocrat (green) trolley bag just before 2hours of this travel and this was sent as a checked in baggage. It is really sad to see this brand new bag in this terrible condition. There are several damages happened on the brand new trolley bag. How can this be happening? There are multiple damages...

Hi Team,

I myself with my family members were traveling from Hyderabad to Mysore today(attached ticket). We had bought brand new Aristocrat (green) trolley bag just before 2hours of this travel and this was sent as a checked in baggage. It is really sad to see this brand new bag in this terrible condition. There are several damages happened on the brand new trolley bag. How can this be happening? There are multiple damages...

I Was Supposed To Travel From Chennai To Doha On 8th Of March 2022. It Was Not Mandatory To Take RT-PCR For Infants Below 8 Years Of Age And So I Didn't Take One For My Daughter. But Indigo Denied Boarding Stating That It Is Mandatory. I Had To Cancel My Flights And Cancel My Hotel Booking At Qatar. Qatar Policy States That RT-PCR Is Not Mandatory Before Departure For Infant....

Sir i have booked a flight 6E 394 yesterday[protected] pnr VP2ZPW ASHISH GARG from guwahati to jaipur and after paying extra amount I got 29 A But at last moment of my boarding i was being stopped ! And asked to wait than they told your seat number has been changed to 30 C ! and gave me a boarding pass for that ! This is pathetic at indigo & non profesional approach . Their was no luggage facility above it & wash room was behind ! Kindly...

This email is regarding the bad experience of the trip on 03.05.2022.

I am a regular customer of INDIGO, but the last experience was very disappointing. My father, a 68 year old senior citizen, booked a ticket for India from Dubai with INDIGO with PNR No.: FW8P6D with wheelchair services included on 03.05.2022. He left Dubai and reached INDIA. Ater, reaching India no wheelchair service nor any flight attendant contacted Mr....

Sir/Madam,

It is requested to provide me the Boarding Pass for the travel with the below details:

PNR : BMBS2G;
Date of Travel: 08.04.2022 at 22:35;
Flight : 6E-2324;
DEPARTED: HYDERABAD;
ARRIVED : NEW DELHI;

I had received the soft copy of only the Baggage Tag and not received Boarding Pass after web checkin on 08.04.2022.

In this regard, I request you to provide...

Dear sir/Madam, I’m using indigo flights to travel from and to for the past 2 years. Today earlier in the morning I dropped my parcel at Kolkata airport cargo by 8:50 AM and I booked my flight from Kolkata departing by 14:15 and arriving Varanasi by 15:30. And my cargo delivery address is Varanasi . Till now I didn’t receive my parcel and also spoken to operations managers and they are stating my parcel is at Lucknow . He gave me such...

There are 1000000 of cockroaches in flight, ourflight was scheduled at 14:05 but its 15:00 and we are still on ground, the flight attendants are not responding, i have 100 videos of the cockroaches roaming all over the flight, the air conditioner is not working and we are in a closed flight since an hour in 43 degrees out there, i have another floght to cath in few hours and there is no one to respond...

Hello Indigo,
I had registered for cabin crew and got conformation mail but haven't got any invitation mail. So please revert me for the same....

Hello, I recently tried to book through indigo website.
Payment mode - netbanking
Amount- 32212 INR/-
Date -May 3rd 2022

The amount is deducted but the PNR is cancelled status.
Please provide help...

I took the IndiGo flight number 6E 6827, from Delhi Terminal 1 to Bengaluru, Kempegowda Airport Terminal 1, on 03-05-22. The check-in baggage was a large Safari bag containing my usual stuff, along with a leather bag containing 20, 000 INR in denominations of 500/-.

At the IndiGo counter in Delhi, I deposited my bag for check-in, where they stuck the baggage tag (but no plastic lock on the zipper). The next time I saw my bag,...

I am a resident of Toronto, Ontario. Before relocating to Canada, I lived in Bandra, Mumbai. Shashank and I have been friends on Facebook since 2012. He used to message me on Facebook Messenger sometimes and we used to exchange a few general messages. During these conversations, he told me that he works at Interglobe Enterprises (Indigo Airlines) as an Airport Operations and Customer Service representative (AOCS), and he could help me get...

I had booked my flight in Indigo in Nov 4th, 2021. I need to submit the boarding pass in my office but as I lost my boarding, I had applied for travel certificates through official site of indigo https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
But even after payment, I have not received my certificates in my mail id.
PNR : BW1TSQ1
airline : 6E - 972
payment reference num:[protected]
email...

Hello,
Today (30/4/2022) I booked a flight from AUH to Coimbatore on 02/06/2022.

The payment has gone through.

I have received a transaction ID: X0NpwrJpkUKmug-TrqM1fQ, but I have not received a PNR or a confirmation email.

Getting hold of customer service has been very challenging!

I am waiting for the resolution of this issue ASAP....

I m priya from Jalandhar few days back I got a call from Indigo airlines tht is hr mahi Sharma ..she said she is from Indigo nd my cv is selected for data entry job she said you have to pay 2100 for the interview I refused to pay after tht she said I will send you Google test nd then you pay i said ok I do tht after tht she said you have to pay now i paid them then telephonic interview is conducted nd I cleared it then they asked me the security...

I have called the indigo customer service almost 8 times all because I booked a flight and later was informed by my doctor that I’m pregnant and should not travel in the first 3 months. I spoke to indigo and was told that if I present a doctor’s letter, I can get a full refund or a voucher. I presented a letter which they validated but no assistance after that. I call the customer service everyday and stay on the line for almost an hour...

Flight 6E 282 from delhi to kolkata on 28 April 2022
Seat 1A - Rajeev Ginodia

This is not really a complaint but a request for help to locate something I lost on flight due to my own fault.
Today I travelled on the above flight which landed at Kolkata around 11, 45 am.
I left a small black cloth pouch (about 3 inch by 3 inch) with a zipper contains my prayer beads (rudraksh mala). It may have been found...

I have traveled from Singapore to Chennai today. I just noticed a few mins before after reaching home that my luggage is damaged. This suitcase is shock Protection enabled and still the luggage is damaged means how careless it has been handled....

I recently booked the flight today (26/04/2022)
I booked it for april 29th, 2022.
However, after giving all my information, I went for the payment page and paid the money through phone pe. The money got deducted I waited for a while and didn't got any pnr number or any flight details.
Now I don't know what to do... Please help me... I can also share all the transaction messages and the transaction numbers... Please reply...