IndiGo Complaints & Reviews

On 16 th june I had a flight from Delhi - Banglore- Kannur IndiGo flight 6E 6037 . Land kannur at 3.20pm. but luggage not yet received even after 24 hrs. Indigo customer service giving misleading information and they are not arranging any call backs or email regarding same. Today it's 11.00pm of 17 th June . I still not received my luggage...

Journey Date: 27 May 22 Flight No.: 6E73 PNR : LLB2JP

Description:

We were travelling to Singapore from Bangalore on the above PNR. In Bangalore no one checked our documents properly and didn't cautioned us that we were not having proper requirement to enter Singapore. We were stopped to enter Singapore and had to return back, Singapore immigration clearly stated it is mistake of airline and they have to take...

I, R.Nagarajalu, residing at Port Blair, Andaman booked two tickets bearing PNR no.JRMMJK & GL8UMP and its booking reference id is FB2504A0CF6A and FB1205ADC95E respectively for New Delhi to Srinagar to travel on 22.05.2022 in Indigo [ 6e]-167. Actually we started our journey from Port Blair on 22.05.2022 to New Delhi by Indigo and the same day to Srinagar by same Indigo flight. After reaching Delhi, I came to know that the Srinagar flight...

Hi Team,
We travelled from Delhi to Agartala in Indigo airlines on 16th June 2022. The Indigo airline misplaced our 3 baggage due to which we missed our Train to Dharmanagar. The Indigo airline mentioned that they will reach out to us on next day morning 8:00 AM for the baggage status. We requested the manager for the stay as it was the fault on their part. They denied any kind of stay or assistance on this. Our complete family has...

They are asking me to pay money for documents verification rs. 4850...

Reference: PNR JK4LMS
Today I have transferred Rs.900/- towards preferred seating from Hyd to Gorakhpur and onward journey Gorakhpur to Prayagraj. Check in has not taken place so far. Date of journey:[protected]. Please confirm my check in immediately and send my boarding pass to my email address available with you.iyaa...

On June 9 th I booked a return ticket from Delhi to Chennai departing delhi July 1 and departure Chennai July 3.

The money is debited from my bank account but I have not received the tickets.

T...

I was travelling with my infant from Hyderabad to bangalore on 6th June 2022, with PNR : MM6N4Z.
My trolley was damaged and cannot be used again, i asked their CC team and emailed them, however they denied any compensation saying i should raise such queries at arrival.
I was a solo traveller with infant, hence my priority was to check out and go back home immediately.

Immediately after reaching home i raised this...

Domestic airlines have come with compulsory web check in which is a good step but the worst part is selling the seats ranging from 900 to 100 which is really new form of business. Many people are paying as they must be filthy rich but a middle class person won't pay for this unwanted charges taken by airlines and because of this lot of mess is created on the airlines counter between the passenger and the person on the desk. Easy way of solving...

M.d. Kaif Naseem from Delhi I'm complaining about a fraud that I've been through today 14th June 2022. Fraudulent using the company name Indigo airlines where they conduct a telephonic interview and ask me to pay ₹1800/- for the identity card and later on they ask me for more amount that is ₹4250/- for medical and after that on the next day they ask me total amount of ₹ 26595 for the visiting letter, gst payment and training fees so...

I have lost my BOAT Bluetooth ear pods (black colour). I left it in the net holder infront of me during the flight.

Flight details:
PNR : EQJFSA
Chennai to Coimbatore
Flight : 6E 6016
Gate : 14
Boarding Time : 20 10 Hrs
Boarding : Zone 1
Seat : 25 F
Date : 10 June 2022...

On my credit file is a credit card with indigo opened in March 22 I didn’t open this account nor do I have this card but whoever does is using it, I have tried to contact the card issuer but can’t and it’s worrying me now my anxiety is getting bad...

Please I'm requesting to hand over my lost article which is samsung mobile, colour (golden), cover (dark pink), size in small, I suppose it were fallen from my bag in cabin box Seat no- 8A..If it have been traced by your staffs in Dibrugarh or Delhi after alighting all passengers on board.My contact details & ticket no are given below
Name - Manyashree Dutta, PNR-NSIIXK, Mobile no- [protected], Flight-6E 934, Date-6 june 22, Seat-8A,...

I had booked seat earlier by paying Rs 150 and it was cancelled by Indigo then I booked again by paying another Rs 150..
But the 1st booked amount is not refunded yet... I have contacted with the travel agent PAYTM too but they are denying about any refund received...
Kindly refund the same...

Pnr - PR5RVA
Email- [protected]@gmail.com...

I travelled from Goa to Mumbai on 8th June, via flight 6E 6386. After landing, at baggage belt, i realized they held my check-in luggage coz it had drone and laptop. I was told to submit consent form, which I did. As per customer care executive, they then sent drone and laptop in one flight (6E 6386 on 9th June), and rest of the luggage in another flight - 6E 714 on 9th June. I collected rest of my luggage on 10th June from Mumbai airport,...

I booked air ticket on indigo. I lost my boarding pass and i need to submit it for travel reimbursement.

I have applied and paid for travel certificate but still haven't got any mail.
When am trying to retrieve it is saying invalid email address.
Payment done on 27th May

Booking reference : SG88WB

Please send as soon as possible. I need it urgently.

Thanks...

I took a flight with Indigo Airlines from DEL (New Delhi) to MAA (Chennai) (flight # 6E 2115) dated 24-May-2022. PNR : QJ6EKI

When we arrived in Chennai, I found my check-in bag was badly damaged with 2 damaged wheels and a broken part of the body of my hardshell suitcase. So I reported the damage and filed PIR (Property Irregularity Report) at Indigo, Chennai Arrivals.

The person at the counter of Indigo Chennai...

It is requested to provide me the Boarding Pass for the travel with the below details:

PNR : MR8NTN
Date of Travel: 08/06/2022 at 04:35;
Flight : 6E-1724;
DEPARTED: Bangalore;
ARRIVED : Doha;

Missing of Baby stroller and car seat. I have traveled with above flight. Indigo Staff took Baby stroller and car seat and told you will receive in DOHA airport. Staff didn't gave the tag. br...

Team Indigo

I am frequent customer of yours but from today I will not
This is my worst pathetic experience with you . I booked ticket from Patna to Indore with PNR no. XNW1YM on 21st May with the Name of Pankaj Arya & Shweta Gaikwad
On travel day I got message that flight has been delayed by 45 Mins, I can understand it can happens new departure timing was 6.25PM from 5.45PM when reach at airport people's said...

I was travelling from Singapore to Kolkata with Indigo 6E42 with PNR:BPZ47A on 7th June morning. I have lost my apple airpods right (white color) earpiece in the flight itself.
Kindly contact me once you found the item.
Vishal Chhabra
+91 [protected]...