IndiGo Complaints & Reviews

I'm Riddhi
I had paid 2500rs for registration fee and
9740 for gadgets which includes laptop, mobile, pendrive etc. And your company is saying that it is refundable on the starting days of training period .I had received the offer letter as well as received a mail for training letter . And now your company is asking to pay 15550 more for uniform security charge Kindly Tell me is this true or not. Kindly take an action if it's fake. Or kindly refund the amount . I am sharing payment slip whch is the proof that I had paid in your company.

I have booked a flight (2 Seats) from Dibrugarh to Bangalore on 10 November 2021. I received a call that payment is initiated but didnot get the confirmation mail. My money got deducted from my account.

tranaction id: fb0c71edcb8d[protected]
transaction amount: 17243

email: [protected]@gmail.com...

I am sorry to say that I have forgotten my earphones in the front seat pocket.

Flight number: 6E 6386
Seat no. 6A
Anuj Kainth
[protected]

Hi,

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tried correct mail ids, but showing the same. Please send me a travel certificate to the registered email ID.

Booking reference -YIJYGC
Date of Travel- 25-Jan-2021

Thanks

Hi Indigo
Missing earbird in bus of indigo facility at Ahmedabad airport for Hyderabad flight and flight name is 6E 879 from Ahmedabad to Hyderabad Date 10/11 /2021
When the facility bus drooping us near aeroplan for Hyderabad flight ilost my black colour Sennheiser CX 400bt earbird in bus only latter when flight got started i relies i forgot it in facility bus, even i informed the airline crew staff but they told now the can't do anything as flight got started
I am requesting you please help me to find it and info me in below number f you get it back
its a black colour earbird with black box and company name is Sennheiser CX 400
my contact number is [protected]
please do needful
Thanks

I got a msg that I have been shortlisted in aviation sector if interested call back
I called the HR she asked my resume after that she sent me an employee verification letter mentioning pay 1850 which is refundable
Is it scam ??

I had travelled from Bagdogra airport to Udaipur on the 7th of November 2021. It was a connecting flight from Delhi T2 terminal. I did not get my checkin luggage at the arrival belt. I filed the PIR at the Udaipur airport and was given the assurance that I shall get my luggage delivered by the next working day that was 8th.
I am a college student who had travelled all the way from Sikkim to Rajasthan with all my valuables in my luggage. It's been more than 50 hours and I keep calling the helpline and they keep telling me they haven't even tracked my baggage. I have been having a lot of difficulty here and I am tired of complaining time and again only to have my call on waiting or hold.

My booking id : EMT89793472
PNR no :QF3JJB
FLIGHT NO : 6E 2149 ( from Bagdogra to Delhi)
FLIGHT NO: 6E 2274 ( from Delhi to Udaipur)
Bag description: Bright pink American tourister hard case medium sized four wheeled
Bag tag no : [protected]

Indigo cancelled a flight in my itenerary UNWN8A.
Now they have charged me cancellation fees when I cancelled the planned trip.

This is probably a computer glitch, but is still unfair and needs correction.

I had made an onward booking for seven passengers from Kolkata(CCU) to Varanasi(VNS), onward journey 7th November vide airline PNR NR6MTX and return journey from Varanasi(VNS) to Kolkata(CCU) for the same seven passengers on 9th November, 2021. The onward flight got cancelled by the airlines and the option I was given of the alternative flight did not suit my timings. Hence I opted for cancellation & full refund for both onward & return journey even though the return flight was not cancelled. The logic was very simple, if the passengers do not travel, how would they come back. On 1st November I had a detail call with Indigo's customer care representative which they might have recorded for quality & monitoring purposes, where I was assured of a full refund on both the PNRs. However when the refund got initiated I discovered that the airlines has deducted "airline cancellation charges" & cancellation service fees" for each passenger both way. Please help me in getting full refund as the onward itinerary was cancelled from airlines' side and I had nothing to do in this.

I took the flight from kolkata to jaipur on 30th of Oct'21 and the flight departure time was 16.15..

By mistake I have placed my brand new unused trimmer in my baggage and the same thing I have mentioned while baggage registration... And the Indigo lady said.. if we find anything will take your permission and will remove it.. but without even informing me they have removed my trimmer.. and now it's been 8 days I'm not getting solution from them

Sir my pnr number is YP43MQ and email I'd is [protected]@gmail.com. i want journey certificate from bangaluru to patna on 22 Oct 21.kindly mail to my mail id.

I have Booked my Ticket from Mumbai to Prayagraj (Allahabad) on 26 Oct While booking and also after booking in there so called long list of Rules they have;t mention anywhere about the carrying RT-PCR test report, I have to come this from a person just travelled few months a back with same flight and they send him back from Airport just because of same Problem...

I claim and request from Airline to kindly inform all passenger about this prior of their booking, And Refund my full money of Cancellation.

I have only got 800Rs as a Refund form 4200 of Ticket...This is a organized scam

Hi Team, I am traveling from Srinagar to Delhi by 6E 5441. I lost/ forgot my Passport in the aircraft only. I need to take a flight to Dubai today only. can you please help me to find my passport.
Pnr :CM8LKG
Phone- [protected]
[protected]@gmail.com

Please resolve this ASAP. It's very critical for me.

On the 25th September 2021 we had booked a ticket though Make My Trip for Kolkata to Delhi but via Varanasi for 25th October 2021 - for 5 people who was accompanying me for my Liver Cirrhosis treatment to get me listed to DDLT listing & undergo further evaluation, but i had to reach AIIMS by 11 am by the 25th of October 2021, so although the flight was booked through make my trip but I called up the Airline directly asking them to change the flight to 24th October 2021 but with a direct flight from Kolkata to Delhi on the 28th Sept 2021, for the change we had had again pay more than 17000/- for 5 people. But the Airline people divided the ticket into 2 PNR, the First PNR (IndiGo Itinerary DLR19G, was for 3 Passengers, Namely Mr. Soumen Das, Raju Sarkar & Mr. Dipankar Ghosh) & the 2nd PNR (Your IndiGo Itinerary WWVHNQ, Passenger Namely Mr. Abir Mondal & Mr. Bijoy Mondal). Both the PNR was on the same flight 24th Oct 2021, flight number 6E 2521, DEPT TIME 6:05 AM. But when we reached the Airport at 4:00 AM, while accessing the boarding pass, we learnt that at around 2:45AM someone by the name TA (Travel Agent) called & cancelled the PNR (IndiGo Itinerary DLR19G, was for 3 Passengers, Namely Mr. Soumen Das, Raju Sarkar & Mr. Dipankar Ghosh), which we were completely unaware. And when we enquired with make my trip (according to them the flight was Directly cancelled with Airline). None o[censored]s called Make My Trip or Indigo to cancel the flight. Moreover, when we were 5 members why would we cancel the tickets for 3 Passengers & not 5 passengers (When we did the change we did make change for 5 passengers) and if we had known about the cancellation why would all 5 Passengers would arrive at the Airport at the same time.And since we had to travel the 3 passengers had to instantly book again tickets each paying near to 10, 000/- each & fly to Delhi in the next flight. Moreover according to Make My Trip & Indigo the deduction amount for cancellation is 17, 226.00. Dont you think this is completely il-logical what happened with us. Nobody both from Make My Trip & Indigo helped to figure out what exactly happened. When we talk with Indigo Helpline they say it has been cancelled by our Travel Agency & when we ask Make my trip they either say we cancelled it or it was Directly Cancelled With the Airlines.

Some calls to me they give to job for me they ask Aadhar card, , photo, , etc.and interview also conducted in online ..and they ask first 2500for application fees ..next they send mail to me we give laptop and walktolky.. uniform, shoes, , paid 5000 I also paid that ammount next I call they blocked me please help sir they numbers are
Priya Hr:[protected]
Komal :+[protected]
Please help me sir

My flight number 6E2027
Date of travel: 31st Oct 2021
From: Bangalore
To: Delhi, T2
PNR: KIGU4C

Missing Luggage Description: Medium sized trolley bag, Blue in colour, Tommy Hilfiger brand, with red and white stripes.

My one of the luggage has not been sent to Delhi airport from Bangalore Airport in the mentioned flight. Ground staff assured me that I will receive my luggage by next day. Also, I have tried reaching indigo customer care thrice on Monday, 1st Nov morning. However, I haven't received a positive response from the team and the airline is not supporting at all. Today also, I was told by the customer care team that I will receive the bag by today, 2nd Nov. I have come home for Diwali. I need the luggage asap.

I haven't received a single message or call from indigo till now.

Dear sir/mam
This is regarding the claim for my lost baggage. I travelled from Delhi- Hyderabad- Portblair on November 1 and 2 on flight number 6E2478 (Delhi to Hyderabad) and 6E6305 (Hyderabad to Portblair). We checked in our luggage in the wrong terminal by mistake but we were told that our baggage will arrive at the destination. However its been 9 hours and we haven't got our luggage yet. Kindly enquire this matter as soon as possible because no other helpline number is working.
Waiting for your confirmation. Thanks.

Hi team,
This is regarding the most awful experience my dad ever had to face while traveling by Indigo Airlines!. Not to mention that his first option when it comes to flying to Sharjah had always been Emirates, I for once convinced him to travel by Indigo as it was my personal favourite and also the prices were really cheap which was very much helpful.

The moment he landed at the airport which is on the 1st of November, you guys have made his experience miserable as he has not got his luggage till now. The travel purpose was for various important work and emergencies which has all gone for a toss and moreover he is diabetic and requires his pills(gemer) which he has not had since the day he landed and is unable to find it any pharmacy there. He has been following up with your CUSTOMER care but they just SOUND LIKE THEY DONT GIVE A ### as we want an update since it has been 24 hours already which is enough time to track the baggage and see where it has ended up for god sake!.

Do not reply to this with your policies and stuff as we have already heard it some hundred times, reply with a SOLUTION as to where our stuff is. His name is VM Mohamed Azeem and Here is his ticket number- VPMN6N and check attachment for the PIR report.

VALUE YOUR INDIVIDUAL CUSTOMERS REQUESTS AND UNDERSTAND THE IMPORTANCE OF WHAT WE TRYING TO SAY!

Hi,

I'm Ashish and I travelled via Indigo with my family (spouse and kid) via Flight 6E2514, PNR ZKYSUC from Bangalore to Delhi at 1720 on 31st Oct 2021.

We checked-in 3 bags, out of which we received 2 small ones but our biggest/largest bag was found missing (which had one Lenovo Laptop & other costly items, besides many other items catering to essential needs of the complete family). The color of my lost Samsonite bag is BLUE (with a blue coloured US lock on it) and I got it purchased in USA during my last visit.

(Note that I've got all required documents in original with me - original boarding passes, e-tickets, baggage tags, filled-up baggage-loss complaint form and emails sent to customer care, bill of my bag, laptop bill etc. handy, in case the concerned department needs it).

I'm currently in Faridabad and had to cancel all my professional and personal plans because the bag hasn't arrived till now. I have followed up multiple times with airlines in last 36 hours or so but the only response I got from the customer care executive is "we are unable to connect to baggage team", "we are unable to contact Bangalore team", "please wait we are connecting", "wait for next 24-hours", "wait till morning", "wait till EOD" etc and all that communication too was done only when I'm reaching out and after waiting in long telephonic queues of ~20-30 minutes.

Note that this flight was originally scheduled to depart at 4:40pm on 31st Oct but it was first preponed to 4:30pm and then postponed to 5:20pm.

There is surely a v. big negligence and mis-management at part of Indigo's end and something for which end customers like me had to pay a lot of price and our complete family had to go through tremendous pain and we don't know for how long it will continue further.

Note that not even a single staff member from Indigo nor the bot has shared clear status of my baggage loss till now / till date.

Indigo Airlines must take all this into account and MUST first ensure delivery of our baggage today only and be ready to compensate for this huge loss and pain we're passing through.

Request concerned authorities to take a look at it immediately. Request respective government agencies to also pitch in pls.

Regards
Ashish
Ph:

I have lost my boarding passes & need travel certificate of a round trip journey from vadodara to delhi (PNR- WN4Y7N & XW3VYN). I am unable to generate the certificate through indigo website as the journey is older than 18 months . I have been trying hard with the customer executives of indigo but could not get the certificate. i have mailed the query several times but did not get any response.

My registered details are - br...