IndiGo Complaints & Reviews

Seeking your help in resolving my open points as its 5 days and I am still awaiting the resolution from your Side.

PNR - HQWE2H

complaint no - 4167266

My first brand new Check-in Baggage is damaged and connecting Sub bag to it is missing with my belongings, requesting to provide an update as we have registered the case on ABU Dhabi Airport on 2nd Of Dec morning (AUH6E10882) and haven’t heard back anything from you till date, please sought out the issue ASAP. attached FYA.


My Second Baggage was lost on 2nd of DEC and received it on 4th of DEC from indigo Airlines Officer, the baggage condition was pathetic hence we negotiated and agreed on common grounds also received confirmation from indigo Airlines Officer that the charges/Kg will be capacitated from Indigo Side.

Some group people contacted me saying availablity of job. forthe job told me to pay 650 and 5ooo. without enquiry i made traction to phonepeto this number[protected],
the group people contacted was
[protected]
[protected]
[protected]
[protected]@gmail.com
please do the necessary action or block their contacts or their accounts

Talk to indigo airline your self CV Shortlisted for this JOB (Air Ticket Executive) they asked money for the Interview 2500rs for telephonic call, They call me From naukri.com I think this not a fake call naukri.com is a famous site,
He Name is Praveen patel and he's mobile num is [protected] n google pay no [protected] & he's email id is [protected]@okicici I paid 2000rs for the interview they give me 1 online test then they call me next day telephonic interview.And they ask the money 7000rs for documnt verification data i paid also 7000rs. Now they asking me 15000rs for the medical test
please sir refund my money i humble request to you..

I have paid 1800 rupees for change of flight at Chennai counter on 23.11.2021 they not given receipt.where I have missed my 6E515 and taken 6E2062 which is attached in this mail.

Flight number 6E515 to 6E2062

Worst experiences of my life while flying
I have seen an ex of zero CUSTOMER service, zero compassion and negative logical approach to problem solving with Indigo Airlines.
My parents (senior citizen) were travelling to Australia from Chennai via Singapore and they were denied entry in the flights on the grounds which even Government of Singapore doesn't recognise. They were asked for a Singapore Visa & VTP certificate which apparently, you do not require when you are transiting through Singapore and have valid documents for entry in Australia.
Something which is easy to understand, which Singapore Airline could understand but sadly Indigo couldn't.
Executives at Indigo counter didn't even try to understand the situation and denied boarding. My parents were stranded at Chennai airport, disoriented, traveling for the first time internationally and this is treatment they get for travelling with Indian cargo. Well, dear Indigo Airlines, just to let you know we booked the tickets of Singapore Airlines for the same day and same time and made it to destination without VTP & visa, because it was never ### required.
My decision to book flight with Indigo was purely because I wanted to give business to them but looking at the state of things, I would never travel with them again. I reached out to there CUSTOMER Care via chat and they said that they cannot initiate refund and will have to go to Indigo Counter which is again illogical as my Parents booked a flight on the spot, cleared security and immigration and how can they go out again and ask a indigo counter for refund of the flight. And without providing any solution the CUSTOMER Care Executive disconnected the chat which shows the level of CUSTOMER Service.am trying to call your CUSTOMER care.Looking forward to getting my refund .
Mr. CEO
Please train your staff about rules and regulations around travelling during Covid. My parents were denied boarding (with already checked in flight, mind you) because of VTL requirement. While all the Singapore websites clearly states, it is not required for transit. Thanks to your incompetent staff, I had to buy a high priced ticket on tbe spot for Singapore Airlines, whose staf[censored]nderstood the case and let my parents travel the same day, without the ### VTL. I demand full refund of my Indigo tickets and reimbursement for Singapore airlines.

2 days ago I was contacted by Pooja Sharma. She told me she was the hr of Indigo Kolkata. And there was a opening for Kolkata airport. Asked for 2000 rs for interview and document verification. I already told her the way I have been scammed before in the name of the same company.. but regardless I paid as she told she wouldnt do anything like that being a girl.. few minutes later varsha called as said from the headoffice of Indigo.. then...

I booked my tickets on 12 Nov 2021 for me & my family for a round trip to Kochi & back on from 17-26 Dec 2021(PNR#HQK92H). The total value came out to be Rs 39992. I cancelled my tickets on 1 Dec 2021 which is 16 days in advance, I got deduction of Rs 26400 which 66% of my total fare. I am not sure I understand under calculation allows them to keep 66% of my fare on the account of me cancelling the tickets. I can understand if they keep 10-15% of ticket value since I cancelled the ticket.

Any complaint typing Indigo service

I've booked a flight from hyd to cjb and cjb to hyd. i've done they payment of rupees 11, 576. after the payment the page showed error. the money have been deducted and i got my pnr number but the booking has not been conformed. i request you to help me with this issue....

Yesterday, I tried to book ticket from trichy to Dubai by indigo mobile app(As a guest).Finally my amount deducted from my account and also today morning I received mail from CCAvenue for payment successful.But still i didn’t receive any mail or message from indigo for confirm the ticket.I tried to call customer care and spoke with them two time still I didn’t get any clear solution for this.please confirm

Missedplaced my black spec with cover.the cover is light yello soil color.pnr :MTI5NR
From kolkata to bangalore on 30 nov 2021
Time 14.40pm
Set number 9c
Name :Niraj Gupta
Mobile number:[protected]

Dear Sir, Madam,

I was booking a ticket Yesterday night the flight date is 11.12.2021 From Chennai To Singapore The payment was deducted from my account but I never receive PNR and Ticket Copy.

My Transaction Id Is : 17b7d597f4ca[protected]...

I have booked ticket Chennai to Singapore on 11.12.2021, the amount was deducted my KVB account but I never Receive PNR number and Ticket Confirmation

My transaction ID is 17b7d597f4ca[protected]

Dear sir,

I have not received my baggage at airport.Pnr NQTFJK Flight no 6E9063 Named as sudhi mon sukumaran nair.passport no L4749217 .I traveled on 29th November 2021 from Mumbai to Bahrain.
Hereby attached the boarding details bag tag no also .This my Baggage tag no :6E[protected]

Kindly do the needful and request you to find out and get my baggage soon.

Thanks & Regards
Sudhi...

While traveling in flight 6e784 on 28th November unknowingly I have dropped a valuable pair of earrings from my backpack. Kindly have the flight searched for the same.

PNR no NNTQKD
Sear No 26B

Hi, This is regarding the PNR no: HSE8TE.
Passengers name Priya K T and Thanvi Pratheesh, Travel date 29/11/2021 8:10 pm.
Passenger named priya was unable to travel on that date so we tried to cancel that passengers ticket. But even after ticking that passenger and cancelling, the whole ticket got cancelled.
Now I had to book a fresh ticket for the other passenger and incurred a loss of around 16000/-.
Kindly advise if there is any way I can get my loss compensated.?
Thank you

I applied on freshersworld. com for job,
I got text message that I have been shortlisted for ground staff job in Indigo Airlines. After that, they whatsApp me to share documents and Rs 1700 as registration fees.. I did what they said,
Then they said I will received a call from training staff and they asked Rs 6000 for security purpose which will be refunded in salary.. But now they are not picking up my calls and not even reply on whatsApp

Hello,

I booked a return flight via Indigo earlier today. Departure date 14th Jan 2022 arrival date 17th Jan 2022 for 2 passengers. I paid via Google pay. The transaction was successful but I didn't receive the ticket confirmation, when I call Indigo they are unable to trace my booking and are of no help.

I received call from a man who told me that he is an employee of airport authority. And he asked for amount of 1850 and then 6523 rs for the interview rounds. And a fake training Letter he gave to me. I want my money back. Im attaching his number and interviewer number and screenshot of payment, i want these people to be strictly punished. Please help me.

I was on Flight No. 6E 193, PNR:JWKMWD, Seat No. 5B, from MAA-HYD 7:40pm (Traveller Name : Abha Jajoo). I forgot my iPad (in a brown cover) in the seat pocket. Request if Indigo Team could confirm how can i get the possession of the same. I'm a frequent traveller with Indigo, Awaiting a prompt response. Thanks!