ICICI Prudential — for freelook my policy
i was applied for a medical policy to your kashipur branch office by advisor praveen sharma but after many reminder to him and your local branch manager i was not able to received my policy bond .
After that i was given him a written application to local branch office than i received my policy bond (policy no[protected] on 31st 07 2012.
in this policy my dob was wrong printed and my wife name is not in policy so after read all the term and condition of this policy i return my bond for free look cancellation in[protected]
to kashipur branch office they do not provide me acknowledgement receipt of my policy because of operation staff is not in office.
then i make telephonic request to ur customer care on 14 aug 2012 withrequest no 48451257 and again i was making telephonic request to customer care no on 23rd aug 2012 with request no 48716519.
on 16th aug 2012 your customer care executive called me and ask me about ecnoledgement no but ur local branch office staff do not provide me any ecnoledgement receipt till today after that i was not getting any reply from customer care department regarding non satisfied customer.
please take action in my case as i was not getting any possitive reply or help from local staff. thanks
Narayan dass pahaw ([protected])
kashipur (udham singh nagar)uttrakhand
local branch(kashipur)-mr kandari-[protected]
nearest branch(haldwani)-mrs vandna-[protected],[protected]
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