[Resolved]  Tikona Service Provider — Complaint against CHEATING & INEFFICIENCY of TIKONA service and VIRAR REGION head and staff

Address:Thane, Maharashtra

What they claim and the display of plan on tikona site is absolutely of no match..simply it makes them bandwidth stealer plain a thief.

Im have taken ADBBM849 plan after being suggested by tikona executive only,which will provide me atleast a speed of 1mbps ...which is also mentioned in your tikona site
http://www.tikona.in/for-homes-wireless-broadband-tariff-plans-Mumbai
and no other condition is specified in the mentioned plan ADBBM849

But im not even getting a speed of 300kbps consistently and Every day i put a mail for my issue related to 1-[protected] and everyday i get a mail specifying issue is been resolved but
im still facing the same issue with the bandwidth and its very dissapointing to see the inefficiency of tikona VIRAR Region Head to resolve a problem
which is been pertaining for the last 2 months with consistent lodging complain notification by me..
If such person is incapable of resolving such a minor issue,then how come he is justifying the
position he is holding on..better he should be resigning.

Either resolve the problem or provide me an official mail justifying the speed im getting..
or just provide me an official mail specifying the incapability of VIRAR REGION HEAD
along with apology fot all this harassment he and his team is putting me through
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Aug 13, 2020
Complaint marked as Resolved 
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I too very much agree with this problem which I feel they are not taking seriously because they think VIRAR is a village and people here does not deserve better service.
Secondly they still are getting more customers every day so they don't mind caring for old customer even if they loose them.
My request to VIRAR TIKONA USERs is to come together and launch an agitation against them because the real reason behind us not getting the bandwidth is the addition of countless new customer who are sharing/eating our bandwidth.
So we have to force them to either install/buy more bandwidth or tell new customers to wait till they do it.
I am a very old Tikona Customer and I Love Tikona so please don't deprive us for our /service/benefits.
As a prooof I have attached 2 screenshots and you just look at the time of both and believe the difference yourself.
Ramesh.

Tikon is worst Internet provider. I closed my connect but they are still sending me bills.
In logo se pichha chudana bad a mushkil kaam hai.
They are refusing to give you bill so they couldn't Coughton by law.
If you are planning to close connection better to go in their office and close the connection and take slip of that.
I have paid rs 3034/- towards installation charges at virar west shivsthan chs since last 10 days. Now my phone is not being picked up. If at all the manager shri ashish mishra picks up the call i am being told every time that there is no material. I want to know if the company has no material how do they book new connections.

Tikona has badly cheated me and now i want full refund

brijnandan prasad
shivsthan chs
virar (west)

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