Ixigo Complaints & Reviews

Respected sir/madam
I have tried to book a
ticket on 6th October via Ixigo, my amount had been debited but ticket was not booked(confirmed)
UPI transaction ID:[protected]
& ORDER ID: 2FEM4RW9AO7JBC188SJ
booked ticket from Jodhpur Junction to Delhi S Rohila, train number:22422 Ju Dee Exp, for 29th October Saturday, AC 3A
Amount deducted was ₹1271.76/- Please
refund my money back

I booked the Indigo flight from Ixigo form Mumbai to Varanasi 1st Dec (PNR: TNMSFM, Passenger Name: Deven Agarwal) and the flight was canceled by airlines to which have initiated a full refund. I had a gift voucher worth rs 5000 which I used while paying on Ixigo plus the remaining via UPI. But after the cancellation, if flight which I have the right to get a full refund, they are not refunding the voucher amount of Rs 5000. I have tried multiple times but they say that the voucher amount can't be refunded. This was a gift voucher that I have a right to reuse for flight booking since my flight was canceled.

I booked a ticket from LKO to Agra fort at about 12:25 am on 30/09/2022. the payment got completed and after the completion of payment the TAB automatically get closed, whereas other tabs were still open. i tried to check the ticket but there was not any.
i am providing all my info below:
amount paid: 182.80 rupees
completed on : september 30, 2022 at 12:24 am
payment from: MOHAMMAD SAHIL
payment to: ixigo.[protected]@axisbank
transaction id: CICAgJDCjOzNdw
train name: lko-agra intercity
date of journey: 01/10/2022

In July 2022, I was trying to book flight tickets for two people from Goa to Bangalore and the booking was failed but money from my account was deducted. I have written multiple mails and messages and have even called the customer care executives and spoken to them but till date my problem has not been resolved and they haven't even refunded me my money even though the booking was failed. They are only creating tickets but are not resolving...

IXITRS[protected] is my trip id for the cancelled booking, refund has been stated as successfully initiated from ixigo side on 18 th September 2022 though the refund amount is not getting reflected in my bank account. Neither any message /bank balance amount from the refund has been added till date. Its more than 7 days from the cancellation

I had a chat with customers support representative of ixigo for four times, they told me that I'll be getting my refund within 7 days but it's been more than 7 days now. I was being told that refund has been initiated as well as credited to my account but no such amount has been credited yet. Afterwards when I asked them to show the transaction history and the account where it has been refunded, they showed me a photo which was fake because according to picture the refund was done for 1145 ruppes but my refund was for 280 ruppes. And foremost when I'm talking to them they are giving me bot replies and closing my chats without even listening to me properly. They aren't giving me proper information of account number or Google pay id to which it has been credited.

I have booked flight to tickets for four on Oct 5 and oct 9 round trip . Tickets also booked I have e-ticket and in app it is not showing. My phone number [protected]...

I wanted to book a ticket from Thrissur to Udupi from ixigo. The Tatkal option was open and I made the the payment and the money was deducted from my account and the ixigo app showed the transaction expired. I waited for 5 mins and the ticket was not confirmed I connected with the customer service of ixigo and they told Money will be refunded with in 15 minutes as I was in an emergency and only few tickets were left I made another payment for the ticket and that was successful but afterwards the ticket I booked earlier also got confirmed. It’s only because of banking issues and technical error I rebooked it. I made the payment through google pay. When I checked my transaction history Money have been deducted 3 times from my account. I contacted google pay for the refund and they told to contact merchant that is ixigo but there is no help support for ixigo rather than online messaging. I want my refund!

Hello so I basically made a transaction for my irctc ticket using ixigo account([protected]@gmail.com and phone number: [protected]) I had booked a ticket on 4th September 2022 10:27 pm IXIGO train trip id: IXITRS[protected] whose payment is done but no ticket was booked it was said the payment would come in 5 days but I haven't received money was 1835.79

I have booked a bus from velankanni to Chennai but the timings were to early so i cancelled it but i didn't receive my refund money

I booked a Airindia flight ticket for 31 Oct from Chennai to delhi . And I had to cancel it on 9th sept i.e., before more than a month of departure, the refund amount shown by the app was ₹3000 when I cancelled, but after cancellation I got refund of ₹2788 short of around ₹700 . But in Airindia cancellation policy for cancellation before more 7 days of departure the fixed penalty was stated as ₹2000, but in this app it charged ₹3675 a large difference . Did I got cheaped by the company...I want a proper explanation from the company

Booked a air ticket from Chennai to delhi on air india on Oct 31. Had to cancel it, during the cancellation the calculated amount for refund was around ₹3500, but the refunded amount was ₹2788. I want to know why their was ₹800 less than the calculated amount

Bengaluru to Bhubaneshwar flight cancelled by airline in Jan 2022 due to operational reasons.
Airline confirmed on refund
Stuck at ixigo

Their response: Since airline cancellation charge is higher than refund amount.
But airline cancelled it and already initiated refund to ixigo.

Booking ID: IF[protected]
Refund amount: 2723 INR.
Unable to reach their customer care team.

PNR: UF4QJR

Madurai to bengaluru flight cancelled by airline.
Airline confirmed on refund
Stuck at ixigo

Their response: Since airline cancellation charge is higher than refund amount.
But airline provided me a voucher of cancellation charge and rest amount was credited back to ixigo.

Booking ID: IF[protected].
Unable to reach their customer care team.
As per airline, the amount other than cancellation charge which was converted as voucher is to be returned by ixigo.

PNR: ONM3GT

Hello, I booked 2 tickets from gkp to delhi in humsafar express on 4 September 2022 payment 2826 Rupees has been sucessful but after some time they sent me a message your ticket booking has been failed so they sent my money into ixigo money max so I transferred money 2826 rupees into my account they said your money has been successfully transferred in my account by 5 sep 2022 by 2:00AM but stil not receive any refund in my account. I have...

Hello guys, I booked my ticket yesterday 10.05 am and I canceled my ticket amount is transferred to ixigo money, and I transfer my money from ixigo to my gpay upi id. They told that amount will be receives on September 5 2.00 am . I booked at 10.05 am .how it's possible to refund my money at 2.00 am .please return back my money.

I have booked train waiting ticket from ixigo on date 30.08.2022 from LTT to SNDD. When charts prepared out of 3 tickets 1 was confirmed and others were still in waiting list.
As per the rules if tickets are in waiting list after chart prepared should automatically get cancelled and refund should be provided.

I have not recieved anything about cancellation of waiting list tickets ajd refund.

Pnr : [protected]

I Gunasekhar tried to book a bus ticket
money got deducted but the ticket is not comformed

orange travels
vij to vellore
Transaction id:T2209042004568600475270

I have purchased 5 tickets on 2nd september 2022 from Howrah to Puri for 14th November 2022 online from ixigo. But the booking has failed and I transfer my money from ixigo money accounts Rs. 5459/- to my bank account from where I purchased the tickets. Ixigo has send me in whatsapp that my money is already credited to my bank account but in reality till date my money is not transfered yet to my bank account. When I call to their customer care number they told me that within 72 hours it will be transfered. Now today i.e on 4th september 2022 they are telling that it will take 7 days. When I ask them to provide me the transaction ID if they transfer my money to my bank account they fail to provide me the same. Please take necessary action against ixigo, so, I can refund my money from ixigo.

IXIGO APP GOOD OR FRAUD
I booked ticket 42 days ago, from tvc to tup I got PQWL FOR 4 passengers, still now no change in Status, normaly atleast from PQWL 1, 23, 4 TO RAC should come in a month, still no change, always same pqwl 1234. Now train departure getting near. Note -I paid extra amount 320 for cancellation for full refund. It seems it force me to cancel, , so I wont get my 320, looks like fraud, kindly clarrify ixigo??