[Resolved] Ixigo — cancellation refund | |
I have booked train ticket in ixigo app for me and my parents (Both are senior citizens) from katpadi to pondicherry. Due personal reasons i cancelled the ticket 4days earlier to train departure date but i got a refund of only rs. 20. But the total amount paid by me is rs.298. Please refund my cancellation accordingly. Booked date - 07 march 2019 Ticket cancelled - 09 march 2019 Trian departure date - 13 march 2019 Was this information helpful? | |
Apr 11, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 11, 2019 Ixigo Customer Care's response Hi Gowtham, Greetings from ixigo! Please note that as per IRCTC policy, Minimum Flat Cancellation charge per passenger against confirmed Sleeper Class ticket is Rs.120. There is no amount deducted by ixigo. In case of any other concerns, please write to us [protected]@ixigo.com. Regards Team ixigo. | |
 6 Comments | |
Comments
During booking ticket payment is done but ticket is not confirmed
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gautamkr06's reply, Mar 9, 2019
Payment is done but ticket is in pending
I have booked my tickets from Agra cantt to secunderabad junction, payment has been made successfully but still it is showing booking pending .
Yet now I didn't received my tickets please
Go through this complain and please provide tickets as soon as possible
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Yet now I didn't received my tickets please
Go through this complain and please provide tickets as soon as possible
My payment is refund urgently.
Good afternoon sir
I'm mallikarjuna rao i reserved two tickets on 14.5.19 from BZA to CHE. I have cancelled those tickets on 14.5.19.But i did not get money to my account
Kindly help me
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I'm mallikarjuna rao i reserved two tickets on 14.5.19 from BZA to CHE. I have cancelled those tickets on 14.5.19.But i did not get money to my account
Kindly help me
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After 40 minutes why it's not updated...???
I don't want refund, just want a confirmation of seat
Please do it asap... Why you take money first ?@ixigo if you can't give proper service
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