[Resolved] Ixigo — money debited not received ticket

[Resolved] Ixigo — money debited not received ticket

A anushak10 from Hyderabad, Telangana

Hi, I booked tickets from secunderabad to tirupati on 2 march, 2019 through Your app. I booked twice and money got debited from bank but ticket is not Booked. Please refund my money as i worked hard for it asap. Kindly note the issue and resolve it soon.. Thanks.. Please take it as priority and refund my money as i really worked hard to earn it. Was this information helpful? No (0) Yes (0)
Apr 4, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Mar 04, 2019 Ixigo Customer Care's response Hi, Greetings from ixigo! We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better. You can share the details at [protected]@ixigo.com. You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in the "Transactions" section of the ixigo app. Looking forward to your reply. Regards, Team ixigo.
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dunu09

Please refund to my train ticket is waitlist 2 on chart prepared on date 28/02/2019 are PNR number [protected] on my payment mode is debit card

JITENDRA bhopawat

from Rajkot, Gujarat

I want money for not conform my train ticket

Purab Gusain

from Mohali, Punjab

Was booking a train ticket on “Ixigo Trains” app. Amount of Rs. 1540.51 debited from my account but booking didn’t go through. There is no customer care number to call and get clarity on refund. Sent an email to [protected]@ixigo but no response. Kindly assist.