[Resolved]  Ixigo — my fund not refunded

Address:WAZIRGANJ budaun, Budaun, Uttar Pradesh

My order id IXITR[protected]
And my amount is 347.78

My order id IXITR[protected]
My amount is 347.78

My booking is failed and my money debited but my booking failed so that my booking is two times failed but my money not refund so that this booking date 12/06/2019 so that my fund refund my account / my upi account my ticket Lucknow to Bareilly train no 14205.
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Jul 26, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Ixigo Customer Care's response
Dear Kalatter,

Greetings from ixigo!

The refund was already processed. The refund details have been sent to your email ID at aka*****[protected]@gmail.com

For any other query or assistance, please write to us at [protected]@ixigo.com

Regards
Team ixigo
Complaint comments 

Comments

I booked my flight cost 3008.I got just 170 as a refund my cancelling the ticket...Ixigo is the worst app to book tickets..How can you gys be this careless...I tried calling you gys but you just gave false no and it is so difficult to contact.
Money is deducted but ticket not confirmed in a peak time that is in emergency.how am I supposed to book ticket when I don’t have money to book
PNR: [protected]
Booking Id: IXITR[protected]
Train Name: Shipra Exp
Date of Journey:[protected]
I had booked from mgr Chennai Central to katpadi jn on 16 June 2019 for same day travel.Due to inconvenience debited from my account Rs 193.60. So please refund to same my account.
Raja ka's reply, Jun 16, 2019
I had booked from mgr Chennai Central to katpadi jn on 16 June 2019 for same day travel.Due to inconvenience debited from my account Rs 193.60. So please refund to same my account.

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