[Resolved]  Ixigo — refund amount not credited

Dear sir

The following tickets were cancelled on 22 and 23 apr 2019. It is almost 20 days passed, still not got refund.

I mailed several times to your helpdesk but no response.

Kindly update me on the status

1. Your train booking for asha anit, arpitha anit, janardhanan pill, with pnr: [protected] & booking id: ixitr[protected] has been cancelled.
Refund of rs.2495 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

๐Ÿ‘†๐Ÿ‘†refund status pl

2. Your train booking for janardhanan pill, asha anit, arpitha anit, with pnr: [protected] & booking id: ixitr[protected] has been cancelled.
Refund of rs.6610 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

๐Ÿ‘†๐Ÿ‘†refund status pl

3. Your train booking for janardhanan pill, with pnr: [protected] & booking id: ixitr[protected] has been cancelled.
Refund of rs.1840 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

๐Ÿ‘†๐Ÿ‘† refund status pl
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Jun 14, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
Ixigo Customer Care's response
Dear Anit,

Greetings from ixigo!

We apologize for any inconvenience caused. Details on refund has been sent to your email ID at anit***[protected]@jspl.com

Regards
Team ixigo.
May 20, 2019
Updated by [email protected]
Resolved
Complaint comments 

Comments

Sir My amount of 2720 has been deducted thorw upi payment and ticket are not done as it stucks on loading page after payment .. so I reopen the app .. so the payment has been made but the booking process stop in between please raise my concern
Order ID: IXITR[protected]

My train ticket was not booked but payment deducted 1761 Rs
Plz solve the problem

I need refund or my flight ticket
PNR NUMBER : HSNWV
BOOKING ID :[protected]

this ixigo customer care staff is told me i get the refund money.. but still now im not received my refund

Arshin Lal's reply, May 11, 2019
my ticket is still now cancellation pending

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