[Resolved] Ixigo — refund is not given for accepted tdr on irctc train ticket
Mmehul patel1 on Mar 15, 2018
I did not get any refund eventhough TDR accepted on IRCTC website. Ixigo has not refunded my money.
Hello.. i had booked irctc train ticket (RS 340) through ixigo whose pnr no. [protected] journey was from ahmedabad to morbi on 14/02/2018., however train was more than three hours late and i had not do my journey and filed TDR on[protected]. TDR accepted on irctc website and status is also positive. TDR result show status like "CR Registered". however money has not been refunded by ixigo. please refund the money. train ticket information is given in photo attached.
Complaint marked as Resolved 2018-04-18 04:40:53
[Mar 16, 2018] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response Mar 16, 2018
Greetings from ixigo!
We believe your concern has been addressed by our team over call.
For any further assistance do write to us at [protected]@ixigo.com.
JYOTIMAY DUTTA's response Mar 22, 2018
Booking date - 21.3.2017
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