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[Resolved]  Ixigo — refund is not given for accepted tdr on irctc train ticket

I did not get any refund eventhough TDR accepted on IRCTC website. Ixigo has not refunded my money.

Hello.. i had booked irctc train ticket (RS 340) through ixigo whose pnr no. [protected] journey was from ahmedabad to morbi on 14/02/2018., however train was more than three hours late and i had not do my journey and filed TDR on[protected]. TDR accepted on irctc website and status is also positive. TDR result show status like "CR Registered". however money has not been refunded by ixigo. please refund the money. train ticket information is given in photo attached.

refund is not given for accepted tdr on irctc train ticket
refund is not given for accepted tdr on irctc train ticket
refund is not given for accepted tdr on irctc train ticket
refund is not given for accepted tdr on irctc train ticket
refund is not given for accepted tdr on irctc train ticket
Complaint marked as Resolved 2018-04-18 04:40:53

Complaint Status


[Mar 16, 2018] Ixigo customer support has been notified about the posted complaint.
Verified Support
Ixigo Customer Care's response Mar 16, 2018
Hi Mehul,

Greetings from ixigo!

We believe your concern has been addressed by our team over call.

For any further assistance do write to us at [protected]@ixigo.com.

Regards,
Team ixigo
JYOTIMAY DUTTA's response Mar 22, 2018
Booking date - 21.3.2017
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

1. Booking Id: IXITR[protected] amount not refund Rs. 5578
2. Booking Id: IXITR[protected] amount not refund Rs. 3233

Please refund amount.

My Mobile no. [protected]
Mera name vineet hai mujhai mera pf number meri mail I'd per summit ker di jia Kyo ki office mai koi sunta nhi hai please sir reqast hai meri employee I'd A384177
hai please kai baar complent ker choka hu
Koi replay nhi ata hi meri mail I'd hai [protected]@gmail.com
Mera mobile number [protected]
Please update me
Thank sir
I just book a train ticket through ixigo train app.. Money is deducted from bank account and ticket was canceled.. What should i do right now.
i want my money back.. Do something
Bank hdfc
Train valsad puri express
Money 1600+
I have a screen shot

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