[Resolved] Ixigo — request for refund

[Resolved] Ixigo — request for refund

K Kittuaarushi from Kolkata, West Bengal

I was booked a ticket from gaya to howra on 23 nov 2018 by ixigo mobile app. But due to problem in my irct account ticket was not conformed & rs 300 was deducted from my account. My booking id was ixitr[protected] So, i request u to refund my money to my account soon. I shall grateful to u for this act.. Raushan kumar Contact-[protected] Was this information helpful? No (1) Yes (0)
Jan 4, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Nov 30, 2018 Ixigo Customer Care's response Hi Raushan, Greetings from ixigo! Please be informed refund against the shared id is already been processed from our end. Please share your e-mail id so that we can send you the refund details. For further assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo. Dec 01, 2018 Updated by Kittuaarushi my email id - [protected]@gmail.com contact no - [protected] Raushan Kumar Verified Support Dec 04, 2018 Ixigo Customer Care's response Hi Raushan, Greetings from ixigo! Please check your inbox against [protected]@gmail.com, we have sent all the refund details. For further assistance please write to us at [protected]@ixigo.com. Regards, Team ixigo.
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Soumyaranjan8658

from Madhipura, Bihar

Refund of Rs. 419 for your Dehri On Sone (DOS) - Jajpur K Road (JJKR) train booking . I will not receive Rs. 419 in my bank account. The ARN number is[protected].i have booking the ticket in 21 Nov.but some login issue the ticket has not been book.so I cancel the ticket.but till date ixigo has not refund the money.