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[Resolved]  Ixigo — sir, I didn't receive my refund amount for train ticket cancellation

Sir, i am booking a train online ticket from ixigo whose pnr no is [protected] and due to some my problem i will cancelled it on 12/06/19 before the date of journey that is 13/06/19 the train is from bhubnewsar to nagpur . After cancellation it was more than a week that i am not getting my refund money so please help me the train name is BBS LTT SF EXP
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Jul 26, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Ixigo Customer Care's response Dear Abhishek,

Greetings from ixigo!

The refund details was already sent to your email ID at abh******[protected]@gmail.com on 22 June. We request you to check the same.

For any further assistance or information, please write to us [protected]@ixigo.com

Regards
Team ixigo.
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3 Comments

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Comments

I was booking ticket on ixigo, but 1858.16 rupees has been debited but ticket didn't issue
E-mail [protected]@gmail.com
Mob number..[protected]
I have statement of transaction on your ap
Please check issue and refund instant my total money

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1858.16 rupees has been debited from my account .I didn't get any ticket

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Ernasim's reply, Jun 20, 2019
Sir 1858.16 rupees has been debited from my account but I didn't get ticket or PNR or any thing, check issue and refund my money .I have transaction statement through your app .I wanna my total money .
I booked a tatkal ticket from sagar to bhopal of rajyarani express. But it asked for payment.. I paid through gpay and the money got deducted and after that the booking says that it is pending.. How will I get refund. I want the ticket and the ixigo also did not ask me the irctc password. It just said that try again.. The site is not working
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