[Resolved]  Ixigo — ticket amount refund

Address:852127

My patna jn-kota in train booking could not be confirmed. And i got email that refund will be initiated within 5 days, but i can't received it after 8 days.
Booking id :ixitr[protected].
Train name:pnb kota express.
I request to the company to refund as soon as possible otherwise i will be forced to take the legal legal action against the company.
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May 5, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo

We wish to inform you that refund has been already processed to the original mode of payment & we have also shared the ARN number i.e. refund transaction number over email. Kindly check again.

For any assistance, please feel free to write to [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo
Complaint comments 

Comments

My user name
yrishav
I have tried to book 4 ticket., but ticket is not booked and money is deducted from my credit .why my booking is not confirmed, after seat is available.
IXITR[protected]
I can't get refund till now what is the problem. I need refund immediately.
I can't get refund of
Booking id IXITR[protected]
After your positive response.

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