[Resolved] Ixigo — train ticket issue | |||
Good morning, This is rahul tomer. I tried to book 3 tickets from dehradun to ghaziyabad by ixigo app, at the time of payment of ticket, i paid by google pay, suddenly page is vanished and my money had been deducted from my bank account. Key highlights *no ticket book *420 rupees deducted *no massage get from ixigo *find the attached pic in which the deduction shows I want my refund. Thank you Rahul tomer Was this information helpful? | |||
Jul 18, 2019 Complaint marked as Resolved Ixigo customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 Ixigo Customer Care's response Dear Rahul, Greetings from ixigo! We are not able to find the booking with the given details. Please share the details of the failed transactions, including the failed booking ID starting with ''IXITR'' at [protected]@ixigo.com so that we can assist you. Looking forward to your reply. Regards Team ixigo. Jun 14, 2019 Updated by rahul singh tomer In screenshot you can see that i have paid 420 rupee to ixigo, and apso you can check your database. I wanna know why the money had beem deducted. And simple words wanna my money back | |||
 6 Comments | |||
Comments
Mara balance refand kab tak hoga balance cat gya ticket bhi nahe hua
Sir actually, at that time nothing flesh in screen like failed transaction. At time of payment i paid by google pay upi, and amount was deducted.i am sending a screenshot to u.
May give me your customer support contact number.
![]()
May give me your customer support contact number.
I had cancelled a train ticket on 10th April 2019 and have not yet got the refund. please help me.
Train numer and name - 11021, Tirunelveli Exp
PNR number - [protected]
Number - [protected]
Train numer and name - 11021, Tirunelveli Exp
PNR number - [protected]
Number - [protected]
Refunds my money
Mukeshlal Srivastava's reply, Jun 6, 2019
Train ticket refunds money
I was in waiting list so booking was useless... and my paid amount is not refunded.. please refund my money
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
2402
Pending
354
Resolved
1518
View all 2402 Ixigo reviews & complaints
+91 12 4461 7880
2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon, Haryana, India - 122002
View all Ixigo contact information
But booking not complete from my account lost amount