Ixigo — train ticket money refund issue

Rahulsdahi

Address:

131402

2 Mar 2020 ko m train tkt kr rha tha or Google Pay k through payment Kiya tha. mere account se 2496. 39 rupees kt gye jiski upi transaction ID h[protected] h bt ixigo payment failed dekha rha h or tkt b book nhi hua. Paise kte hue 7 days se jayda ho gya or Google Pay se baat krne pr vo bol rhe h ki unke side se payment successfull ho gyi h. Please help me to get my money back.

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Ixigo customer support has been notified about the posted complaint.

Verified Support

May 05, 2020

Ixigo Customer Care's response Dear Customer,

Greetings from ixigo!

We have raised the query to our team concern and the refund will be credited into your source account in 7 days.

Regards,
Team ixigo

May 22, 2020

Updated by Rahulsdahi More than two weeks passed but did not get any refund

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Comments

Deepu 0815

When I was booking train on 12 March 2019 from jalandhar cantt to Jammu Tawi on Humsafar express I paid by Google pay but nor my ticket got confirmed nor refunded by ixigo

Ixigo Customer Care's response, Feb 18, 2023

Verified Support

Hey, we hope you query was resolved, please let us know if you still need any assistance.

Ankita Walia

I ankita walia booked a flight ticket from Mumbai to chandigarh dated 18th March, 5am. the flight was booked on 16 March at around 9:30 pm
I made payment through BHIM upi from paytm.
Money has been deducted from my account but no ticket ID has been received.
Please reimburse my money as soon as possible.