Ixigo Complaints & Reviews

I have booked the air india express ticket from trivandrum to dubai and cancelled the same due to covid crisis. My reservation is cancelled in the airline side. The amount is credited to the travel agency account but ixigo is saying that the cancellation got failed. Despite my continuous follow up calls and emails to ixigo they have still not refund my money....

Sir
My name is Ramesh Yadagude I was booking my flight ticket on 2 Apr 20 around 10am from Leh to Pune, journey on 13 May 20 & payment had already been done but flight ticket not yet received my mail. Please check and forward the same for my further action. My mail id is [protected]@gmail.com...

I have booked a air ticket on[protected] of air indian flight no. Ai-143 from chennai to delhi for[protected] in the name of rakesh kumar. An amount of rs. 3310 was deducted from my bank account but air ticket is yet shown to me or received. Please check into the matter and inform me accordingly. My mobile no. Is [protected] for booking ticket and booked by mobile no.[protected] and email id is
[protected]@gmail.com....

Dear concern,
I want to check on my refund on the trip id : if[protected].
The flight has cancelled by spicejet due to covid19 and i have already spoken to airline they have processed the refund to agency (Ixigo).
Also i have spoken to your customer care they said refund will initiated in 5 to 07 working days, but now it's been 14 days i have not received the refund....

Dear sir
I have books train from anand bihar term to mai on date of 23/03/2020. But due to corona outbreak all train was cancelled that day. But till date i am unable to get my refund. It is concern for your team that they are not help me any way and not giving any reply.

Thanks
Ram vinay
[protected]
Pnr no. [protected]...

I had booked a spicejet flight no sg 8179 having pnr ff38xn from delhi to mumbai on 22 march 2020 having departure time of 19.45-2205 hours from ixigo having booking no if[protected].

On 22 march morning at 6 a. M itself, i got a message from spicejet indicating that due to operational reasons my flight has been cancelled and preponed to flight no sg 8723 with revised departure time of 08.30- 10.45 hours. Since the flight...

I had booked tickets to and fro from bangalore to coimbatore within april 2020, which got cancelled due to covid19. I followed up on refund not being issued yet and thus got a mail saying that the refund is already been approved. But till date no amount got credited in my account regarding this. Please check this and let me know asap. I am herewith attaching the refund transaction details i got in my mail as well as thecomplaint i raised....

I booked a Goair flight for goa to ahmedabad from ixigo . Cancelled it due to covid crisis.
Goair mailed me with cancelation and sent invoice also mentioning refund amount which went into ixigo account so many days back.
But ixigo is sending me mail saying that cancelation failed.
They are fraud and took all my money refunded by goair.
Everytime i m calling them...they are putting it on hold and then hanging...

I had booked a flight from indore-new delhi via ixigo with indigo airlines for the travel date on 25th march 2020, the flight is canceled by airlines and they have sent me a mail that they have made a full refund to the travel agent account.
Despite my continuous follow up and emails to ixigo they have still not refund my money.

Trip id: if[protected]
Pnr:oh8ipc
Passenger name: bhavya shrivastavabr...

I had booked tickets from bhubaneshwar to bangalore on 11th april 20 on indigo 6e 431 scheduled at 20:50 with the booking id if[protected] through ixigo with zero cancellation fee and the return ticket from bangalore to bhubaneshwar on 26th april on indigo 6e 411 scheduled at 15:20 with booking id if[protected]. The total amount paid for both ways is rs 15, 602.

Due to covid issue, i cancelled the flight and i have received...

I have booked flight for 30 march 2020 from new delhi to sydney (Singapore airlines) but due to border restrictions the flight has been canceled by airline. Now ixigo isn’t replying regarding the refund. Please help me regarding this matter...

Booking reference: if[protected]
Pnr: vyqtja

Raminder pal singh
+91 [protected]
Mann. [protected]@gmail.com...

I had a flight for 25th mar'20 to blr. I opted for full refund to spicejet.

As per spicejet, full refund is credited by spicejet to ixigo. But ixigo is not crediting the amount to my account.

Alternatively, ixigo suggested to cancel the booking on the ixigo site to get the refund credit. So, i tried 3 times to complete the booking cancellation. But every time its failing to cancel on the ixigo site.
br...

Airline cancelled the flight.
But ixigo not refunding my amount saying directly contact the airline.
If I have booked my ticket through ixigo, why should I contact airline, they have to check with them and initiate the refund...

I have booked a flight for 30 march 2020 from new delhi to sydney. Now the airline has cancelled the flight due to covid-19 outbreak. I am trying to contact ixigo for refund but they are not responding at all. Please help me...

Following are the booking details

Booking id: if[protected]
Pnr: vyqtja

Raminder pal singh
+91 [protected]
Mann. [protected]@gmail.com...

I have booking for andaman of 4 passengers, i have cancelled before 24hours from Air Vistara they told they will return full amount via Ixigo. aftar that tried so many time to contact ixigo but till now no responce....

I tried to book train ticket from Rameswaram to vadodara Junction through ixigo train app & gone for Bhim upi payment. After my account got debited with an amount of Rs. 1103.19 ( date &time:19March2020, 11:23PM) & customer ref. No.[protected] and credited to ixigo@axisbank, I found that no booking is done by ixigo app.But in ixigo there is nothing visible about this transaction. So plz refund the full amount of Rs.1103.19 as soon as possible...I...

On 20th March 2020, I three transaction of 5251 for flight booking. The first two failed and my money was deducted. Booking ids - IF[protected], IF[protected] for the two transaction. It was a upi transaction through phonepe. Although refund has been initiated, it is still not credited into my account. Total disputed amount is 10502. Please look into it and get back to me ASAP....

I have booked the flight for bhubaneswar which is scheduled on 28th of March but it got cancelled due to coronvirus and indigo also refunded the full money back but ixigo is not cancelling the ticket and also not refunding my money which was initiated by indigo such a worst experience I'll surely file a case against u guys if I won't get my full refund, kindly do the needful please initiate my refund indigo has already initiated
My...

I have booked the flight for bhubaneswar which is scheduled on 28th of March but it got cancelled due to coronvirus and indigo also refunded the full money back but ixigo is not cancelling the ticket and also not refunding my money which was initiated by indigo such a worst experience I'll surely file a case against u guys if I won't get my full refund...

I was trying to book a seat in go air flight for the date of 1st april 2020 costing rs 6974 through ixigo. But the money got deducted and the ticked is not booked. Could not find a way to contact the customer care of ixigo.
My mail id : :
: [protected]@gmail.com
Upi transaction id:[protected]
Please provide assistance for the same and tell the further steps....