Ixigo Complaints & Reviews

PNR No. : [protected] I have booked five tickets from kovilpatti to chennai egmore in Train No. & Name : 12666/Cape Howrah Expand cancelled it but no refund has been received till date. I want to know the status of refund I had made payment through debit card and till date there is no credit to my bank account. Paid through my Yes Bank Debit Card online payment even after three month I could not see refund credit to my bank account...

Ixigo — payment was successful but train ticket not booked

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in my bank statement its showing "transaction with pay global successful". Debited amount - 4095.40 date and time :26 dec 2019 08:20 pm and transaction id ixitr[protected] but...

I have booked tickets of inr 1420.4 through ixigo app for train - irctc. The amount has been deducted through paytm upi payment for which i have the transaction id and all details of the payment but there is no information on th ixigo app neither my tickets are booked. I called paytm but they said the transaction has been successful from our side so where is my money as there is no information on ixigo app regarding thr same neither i have...

I have booked flight ticket round trip from ixigo app. From hyderabad to raipur and raipur to hyderabad.
I have done payment through phonepe upi and payment is successful but in ixigo app. No transaction and no booking is available there what to do now and get me refund or tickets done. Report me as soon as possible.
Transaction id - hdfc3c1f5d9900e452ea395e31aa238d17c
Gmail.- [protected]@gmail.com
Phone-[protected]...

I booked a flight from delhi to pune for the date 29th december 2019 18:15 flight from ixigo.
Rs 7156 got debited from my account but the ticket didnt get booked and i didnt get any sort of confirmation.
Payment done for go air flight no. G8 171 at 2:28 am via google pay.
My upi transaction id is[protected]
Kindly help me regarding this issue asap because i want to book another ticket as soon as possible....

Dear IXIGO,

THIS IS MY SECOND MAIL...

I made a transaction from ixigo and entered irctc login id and chose DEBIT CARD for payment but ticket was not booked and in ixigo it showed error something like " no past bookings " but in my account statement its showing "transaction with successful". Debited amount - 3285/-, date and time : 20 December 2019, 15:11 pm and But in ixigo there is nothing visible about this...

Greetings,

My name is sujeet, i tried to book a train ticket from the he lxigo app. I made a payment of ₹1361 and the same amount has been deducted from my account. I could not log in with my irctc id so apparently the booking failed. I am rightfully entitled to receive refund from your company. The transaction id bears the number and is as follows:

Axissdkv30a60ba49abb7472090de38ba6e

Hope...

I booked a flight from indore to bangalore for the date 24th january 2019 from """ixigo"""app. 3235/- rs. Debited from my account but ticked not booked and payment also not refunded. I want my money, need help.
Payment done for indigo flight no. 6e 703 at 10:55 am.
""ixigo"" app also not providing any type of help or contact details.
They are looting the customers.
I need my money back. Please help me....

I had a booking from port blair to new delhi on 02 nov 2019. As flight was preponed by 2 hrs i have directly cancelled booking with airlines, and airlines have issued full refund.

Pnr number: po5ee4
Passenger name: gadipudi navya
Mobile no: [protected]
Email: [protected]@gmail.com
Refund credited: inr 8099
Refund needs to be credited: inr 3420...

Dear sir/madam,
I have done my booking on 10th september and my traveling date is also same but amount is debited on 13th september. My upi transaction id is[protected], my google transaction id is cicagkcgsmfhvq, my train booking id is ixitr[protected] and my payment id is 4pmlcwu0izr5foi3gr. If ixigo served me this service then why will i book the same ticket for two times?
Please help me out with this issue. Its already...

Respected sir
I am piyush and i filed tdr against my pnr no.[protected] to irctc. After sometime they gave me a transaction i'd of payment but i didn't get my refund amount into my account. I mailed to irctc but they told me to contact to ixigo.
So i requested you to study my case and get back to me with positive response.
I hope you will definitely give me a good response.
Pnr no.[protected]
Mail i'd -...

I made a transaction from ixigo through phone pe. I logged in using irctc id. All the details were filled appropriately and the payment gate was also opened as usual. Amount got debited but i couldn’t find any ticket or other details. I didn’t get ticket in my mail either. As my money is debited and ticket is not booked, please refund my money of 1097.35 rupees as soon as possible. This is my transaction id: c1912162003012040800675...

Hi,

I tried booking ticket from Tirupathi to Dharmavaram on 9th of dec 2019. When I was paying through UPI money got debited from my account and successfully credited to your account but ticket didn’t get book. The transaction itself is not showing in Ixigo transactions history. Kindly initiate the refund.

The upi transaction ID as follows
[protected]...

I had booked a train ticket through this app wherein the amount had got deducted through upi i. E google pay but the app showed some error and prompted me to make the payment again...
The ticket did not get booked but the amount of 667 was deducted and not yet refunded...
The ticket was from cstm to brahampur orissa
Kindly provide a refund of the total amount on the same....

Sir, my pnr no is [protected],, i booked my ticket from indore to pune on 9 november and cancelled on 10 november through ixigo
As per your information, you told me that refund money₹2690has been refunded and rrn no is rsbi [protected] and advise to contact bank.
I have contacted bank several times and finally they told me that money is not credited in my account and for that contact your merchant.
All the time you...

I made a transaction from ixigo and entered irctc login id and chose google pay for payment but the ticket was not booked and in ixigo, there is no information about booking but in googlepay statement its showing "payment received by ixigo". Debited amount - 1539.66, date and time:14 dec 2019, 01:21pm and upi transaction id[protected] and google transaction id cicagkcoip2udw. But in ixigo there is nothing visible about this transaction....

I booked at flight today at 3.20 in the noon. The flight details are as follows:-flight: 6e801
Scheduled travel date :12th jan from bombay to raipur.
Amount of rupees 3799 has been deducted from my sbi account, but flight confirmation has not been provided.
Also in my ixigo app my future trip tab is showing a blank page. This scheduled trip is not listed in it.
Please do the needful at the earliest possible....

Hllo sir/mam
Day before yesterday i have booked train from kurukshetra to una janshatbadi.. But after processing money was deducted and it was showed that.. Duplicate error.. Then i booked again then it was booked and i was trying to get your contact but i didn't find.. Now i find it so solve my problem
Transaction id ixitr[protected]
I request to to u.. Refund my money...

Dear sir,

Today i tried to book return flight from bombay to delhi for dates 15th dec and 22nd dec from ixigo website.
I had made the payment of 8163 rs using upi and amount was deducted from my account.
However there was no update regarding the booking on the website and i did not received any confirmation message or email.
So i am not sure whether the booking is done or not.
If not please let...

Dear sir,
Before 2-3 days i booked a flight to imfal to delhi. But my surname is wrong so i talk to indigo customer care so they are telling that you have booked a another flight within one hour and provide us pnr. Then you get full refund of flight ticket.
Yesterday i talk to ixigo customer care so they said first you cancelled your ticket by your ixigo application and give reason that flight cancelled by airline. And you...