Ixigo Complaints & Reviews

2 Mar 2020 ko m train tkt kr rha tha or Google Pay k through payment Kiya tha. mere account se 2496. 39 rupees kt gye jiski upi transaction ID h[protected] h bt ixigo payment failed dekha rha h or tkt b book nhi hua. Paise kte hue 7 days se jayda ho gya or Google Pay se baat krne pr vo bol rhe h ki unke side se payment successfull ho gyi h. Please help me to get my money back....

My flight date was on 18th october 2019 at 8:00 am. On the day i headed for journey, but i was told from the counter that my flight was overbooked and therefore i have to cancel for which i will be compensated and i did the same. But on monday 21st october i was refunded with only rs.260, but my actual flight ticket cost was rs.8287. I couldn't reach the helpline for so long and finally i found this window therefore i request to kindly look...

Urgent/ Emergency
I have booked flight tickets today for a trip Bangalore to Dimapur on 20/03/2020 through Ixigo App.
I was forwarded to pay to Le Travenus Technology Private Limited. They have deducted ₹ 9240 from my account but my flight ticket is pending. The payment was done through PayPal.
I have tried to call but didn't receive any customer care number on their app. And other numbers that I tried on Google are...

Urgent/ Emergency
I have booked flight tickets today for a trip Bangalore to Dimapur on 20/03/2020 through Ixigo App.
I was forwarded to pay to Le Travenus Technology Private Limited. They have deducted ₹ 9240 from my account but my flight ticket is pending. The payment was done through PayPal.
I have tried to call but didn't receive any customer care number on their app. And other numbers that I tried on Google...

I had done payment for three flight from ixigo app through my paytm upi it has been succesfuly transfered the amount to le travaneous private limited to their upi id:- ixigo@axisbank but not recieved my booking details in message nor in mail.
So where is the issue money has been succesfuly sent to you but flight not yet booked or not. Even you do not have any helpline number which is worse again...

I made a transaction from ixigo and entered irctc login id and choose upi i'd for payment but ticket was not booked and in ixigo it showed error something like "time out" but in upi payment it showing payment is successful but i don't get a ticket debited amount 2835.40 date-14th march 2020 timing-3:38 pm and transaction id[protected]. But in ixigo there is nothing visible about this transaction. So please refund the full amount of rs 2835.40...

Sir

Me trilochan behera 07/03/20 ko train ticket boking kia tha account se amount (683.18) kat geya bot ticket conform nehi hua plz sir refund my money sir me (Bhubaneswar to bengaluru) prasanti exp. Me ticket kiya tha

Mera

Paytm upi reference number[protected]/03/2020, amount - 683.18 /-

Sir plz refund my money.. 683.18 /-...

Wat a thief site is this stupid ixigo... I will go to consumer forum i have booked my flight from bangalore to kolkata on an emergency situation my amount has been deducted from upi but got no ticket confirmed with airline they too told no flight booking is there i need my full money back as soon as possible
I have attached the receipt of reduction below...

I was trying to book my tickets from jaipur to surat on 9th march 2020 through ixigo app. 1st time payment done then also tickets did not booked (Booking id was ixitr[protected] screen shot attached). 2nd time again tried to book tickets again same incident happened (Booking id is ixitr[protected] screen shot attached) 3rd time again tried to book (Booking id is ixitr[protected] screen shot attached) that time also tickets not booked.br...

Hi,

I tried to book train ticket in ixigo app. My payment mode is upi app after successfully paid via upi app, i returned to ixigo app where i need to enter my irctc password for the booking to complete, but ixigo app didn’t take to the irctc login page instead it went to home page of ixigo app. When i checked the transaction history of ixigo app, there is no failed transaction. I only have the evidence of payment receipt...

On 8th March 2020, I tired to book flight tickets through IXIGO App. Amount of Rs 3, 575 got debited, but the booking was not successful and the ticket was not generated. I thought that the amount will get refunded automatically, so I went ahead to book another ticket. The 2nd time booking was successful. I need the refund of 1st one. Today is 10th, I neither received any notification from IXIGO regarding the refund nor am I able to contact...

I booked my train ticket on IXIGO from Secunderabad to Howrah and the amount got debited from Google pay and transaction was successful there but got cancelled in ixigo app.I haven't got my money back and it has a been 7 days and the AI Tara denies that the amount has been credited to their account but it has been debited from mine.it would be a great help if you refund my money as I am in dire situation....

Hi,

I tried to book train ticket in ixigo app. My payment mode is upi app (Google pay). After successfully paid via upi app, i returned to ixigo app where i need to enter my irctc password for the booking to complete, but ixigo app didn’t take to the irctc login page instead it went to home page of ixigo app. When i checked the transaction history of ixigo app, there is no failed transaction. I only have the evidence of...

I recently had book flight ticket from bagdogra airport to mumbai airport through ixigo flight app and gone for upi payment. After my account got debited with an amount of rs.10763rs it doesn’t redirect me to the ixigo payment page and i didn’t receive any other confirmation regarding this.
These don’t have a customer care service also. Please help me.....

I have booked a ticket from ksr bengaluru to kottayam for the 17th of march. I made the payment via phonepe and money got deducted from my account but the ticket is not booked. I want a refund. The booking was made on march 9th.
Name : angela elsa sony
Date: march 9
Payment amount : 418.19
Transaction id : axissdkv3710d35938c4046f1ba28bc7a08
Payment gateway : phonepe...

I booked 3 tickets from ixigo app. Railway tickets of train 12030 swarna shatabdi, 16:50-23:15 from amritsar to new delhi of 10th march 2019 and my money got cut twice. Can u please initiate a refund asap. There is no transaction being shown but im putting a picture of money cut from your account. Please see to it. There is no way in ixigo’s app to work on this matter

Email: [protected]@icloud.com
Booking id : ixitr[protected]...

I have book a bus ticket from ixigo app using my phone. The payment for the tickets has been confirmed by the google pay but there is no ticket or booking showing on ixigo app.

I booked ticket on 6 march 2020.

I want refund money that has been deducted from my bank account using google pay as you also see in the screenshot i have provided.

Bus ticket - 7 march 2020 ashok travels indore to gwaliorbr...

On 6 march 2020 i was making my booking through ixigo for ahmedabad to ratlam in train no. 19309, i paid the money but ticket was not booked. I want refund, not in ixigo wallet but to my bank account otherwise i am going to court for this company because in future i never want to book my ticket online through any mode or any app. Indian railway booking online is the worst thing in the world. This ixigo do not have any customer care no....

I have booked a flight ticket from chennai to mumbai on 4th march 2020 through hdfc net banking.

Money has been deducted from my account but ticket has not confirmed. I need that money very badly right now. Please help me to initiate the quick and full refund against the payment.

Booking payment details

Payment done to - [protected]-techixigo

Reference[protected]
br...

Respected sir/madam,
On the date 12 january 2020 i booked the train ticket via ixigo app. To book this ticket i made payment via phonepe.
On 21 january 2020 i cancelled the ticket and ixigo customer care sent me message that they initiated the refund and refund will be credited to my account in 7 working days. But still the amount has not been credited into my account.
Now when i am contacting them from last 40...