Ixigo Complaints & Reviews

Hello i booked 2 ticket from kanpur to mumbai now both train are cancelled. So i cancel the ticket from my ixigo app and now i received the message that this ticket cancellation is not eligible for refund.in how many days i reveived the refund or not.
Pnr number is-[protected]
And [protected]
Name - mohd rehan siddiqui
[protected]@gmail. Con...

Flight booked from Chennai to Guwahati cancelled directly on indigo website. Awaiting refund on the same. Please let me know the procedure for collecting the refund....

I had booked air india ticket on 18th march 2020. (Pnr hxdqfg). Due to covid outbreak i had cancelled my ticket from kochi to trivandrum which costs 1173 rs. When i had called customer service they are not attending. The flight was on 20 the march 2020. Still the app is showing cancellation initiated. I want my refund amount as soon as possible. As govt has order that no cancellation fee will be borned from customer. So consider my complaint...

On 16 march 2020. I booked a flight of ruppee 5955.00 and it get cancelled now it's 23march 2020 still 8 didn't get my refund.can you please tell me how much time it will take to refund it in my account.i booked a flight from ( Le Travenues Technology Private Limted ) this company and still I didn't get my refund. please try to solve the problem and refund my money back as soon as possible....

My air india flight AI 681 was cancelled and I had booked the flight through Ixigo. I had gone to the airport and spoke to the air india officials and they had ensured me that I will get a full refund of the amount. They said that they have not taken any airline cancellation charges. I was shown that a full refund option and given to my PNR number by the airlines. Ixigo is not providing me the full refund and are taking the airline cancellation...

Hi,

I booked my flight ticket (Emirates) for march 22 2020 from dubai to kochi. But the flight is cancelled due to corona virus issues. Then i tried to cancel my ticket for refund and it showed that my cancellation was pending. And now it showed again booking confirmed. So i tried again for cancellation but i can't able to cancel my ticket for refund and its showing error while cancelling.
I want my money back as soon...

I have booked ticket on Train Number 22805
Journey Date Is 28.03.2020 But Now The Train is cancelled due to covid 19 and I Didn't Got my Refund... please Help Me...

Dear sir,

This is regarding due to current situation of (Covid-19) i want to reschedule my flight from banglore to ranchi on date 11th april-2020 at 11.30am departure from bangalore so please take this request and reschedule my flight to date 4th june and my returning ticket is on 20th april-2020 plz reschedule it on 15th june.

I tried since 3-4 hrs to contact your customer care number and but there is no response...

I have booked my train on date 1st march 2020 with ixigo app from goa to kota by train no. 22413 booking id ixitr[protected]. But booking was canceled after paying. After cancelled train ticket i didn't get my refund. I also wait for 10days and also contact my bank. I didn't get my refund yet. One month passed and i'm only waiting for refund. No one is solving this....

On 20th of march 2020 i tried to book a 3a ticket in 16525 aluva to krishnarajapuram - for 3rd april 2020 (Bengaluru). I had lost my money from my accountant but i didn't get the ticket. I tried to book the ticket through ixigo app. Dear ixigo please refund my money. My email address is [protected]@gmail.com. Please don't take away my trust from your app because i live this app very much and recommend it to many to use. Please don't cheat...

Dear team,

I have booked 3 tickets to go to pune to tatanagar tyo go home for me & my brothers pnr as mentioned below we left home to reach the pune railway station but there is corfew in pune due to corona and police is not allowing anyone on road hence they cancelled our cab & drop us home in their own police vechile after that we havn't any option other than cancel the ticket but in subject with cancellation ixigo team...

I was a booking a flight and was making a transaction through phonepe but phonepe showed money was sent to the merchant and it got deducted from my bank account also but i cannot trace the booking. As i had to urgently make a flight booking, i again made a transaction through paypal and it got confirmed. I want my initial phonepe amount to be credited back in my account and not to confirm the ticket as i already made the booking for the flight....

My tickets where booked from mumbai to renigunta and from tirupati to kolhapur and this trip was planned for tirupati darshan for 1 may so now the current situation is all the transport facilities and tirupati temple is closed and also the state government has stopped all the transport facilities due to corona virus so how can u charge us cancellation charges. Also tirupati temple trust is giving back us the special entry tickets refund back...

As i booked a flight ticket from patna to banglore, when paid through papal, it acknowledged to pay a cashback of 600

So i was supposed to get a cashback of around 600 in next 5 working days (Which i double confirmed on a call with ixigo customer support... Its hasnot been credited yet...

I was told it should be done in 5 working days, sadly it has not!

Details:
Booking id-if[protected]...

As i want to book train tickets for 4 persons using google pay in ixigo app and then tickets aren't booked but the money is deducted from my account. I waited for the refund of my money for 3 days but i didn't get my money back the exact date that i lost my money is 16 march 2020. Could you please refund my money back. You should be repair this type of problem in future and make it easier. I am a ixigo app user. I always use this app for...

Date of incident - 18/03/2020
Client number - [protected]
Client name - deboshree modak
Booking number - if[protected].
Total amount - rs. 5571/-
Email: deboshree. [protected]@gmail.com

Full description - i have booked a flight ticket with insurance from my friends ixigo account from kolkata to hyderabad, date of journey was 19/03/2020 and time was4:40 am (Air asia), but due to outbreak of covud-19...

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Today i booked a ticked for samalkot to chengannu through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".

Order...

I have tried to book train ticket today through ixigo app, money paid through upi transaction id:[protected] dated 18march 2020 which was successful but ticket not booked. Ixigo do not have customer care number nor email. Numbers available on various sites do not exist. Irctc not received the money, hence ticket not booked. I want my refund if ₹1140.40/-.
Thanks
Sulaiman akhtar...

Pm11tq
As indigo has changed the flight we cancelled, so indigo has refunded the amount but its not getting reflected in my account.
Kindly note this pnr number and transfer the amount at the earliest.
There are no numbers to contact ixigo official customer care, so i m entering in the complaint form.
Kndly do the favour at the earliest or please do call back to phone number [protected]...

2 Mar 2020 ko m train tkt kr rha tha or Google Pay k through payment Kiya tha. mere account se 2496. 39 rupees kt gye jiski upi transaction ID h[protected] h bt ixigo payment failed dekha rha h or tkt b book nhi hua. Paise kte hue 7 days se jayda ho gya or Google Pay se baat krne pr vo bol rhe h ki unke side se payment successfull ho gyi h. Please help me to get my money back....