Ixigo Complaints & Reviews

Yesterday i had booked a flight from agartala to kolkata and also my bank balance got deducted and i have also got the message. But i have not got the e-ticket and also not got my money back into my bank account. Still my bank balance is showing that my money has been debited successfully and it has reached into ixigo account. I have given screenshots of my messages which i had received yesterday. Please help....

Dear sir,

I have already filed tdr. Please its screenshot given below. I had booked a confirmed e-ticket in satabdi train on dt 14.12.19
By ixigo app from howrah to puri. But this train's on-boarding station (Howrah) was diverted from howrah to khargpur on that day.
For this very reason, i was unable to attend to catch this train from howrah. Immediately i informed to railway enquiry about this problem. br...

On 29 January 2020, I booked my flight Kolkata to dehli nd I did payment
through phone pay .from billdesk request which I received from ixigo.nd deducted 2948 rupees money from my bank account.but I didn't get any confirmation for my flight ..I have not get my tickets ..nd untill now I didn't get my refund.i do request for it of phone pay support team but I m not satisfied ..so please check it
I want my refund...

Hello there...I have booked a round trip flight from hyderabad to dehradun and return on 5th of february 2020 and have done transaction by upi though the google pay app...the amount has been debited from my account but I did not recieve any confirmation regarding the tickets...i would request you to kindly look into the issue as soon as possible and get my money refunded...thank you.....

I booked a ticket of indian railways through ixigo. It was for 11 dec 19 trip id ixitr[protected], mariani jn-new delhi. Wed, 11 dec. ₹10, 737
Pnr: [protected]train 12423 dibrugarh rajdhani. Train was partially cancelled and instead of originating from dibrugarh it started from guwahati due caa protests. I was supposed to board from mariani jn and train did not touch the station due partial cancellation. A tdr was filed by me. I...

I made a transaction to "le travenues technology" "ixigo@axisbank" and entered irctc login id and chose paytm upi transaction for payment but ticket was not booked. But in upi statement its showing "transaction was successful". Debited amount - 1666/-, date and time :18 jan 2020, 10:26am and the transaction upi reference number:[protected]. Irctc password to complete the booking. So please refund the full amount of rs 1666/-on upi id: [protected]@paytmbr...

Hi,

This is regarding the issue where i tried to book a flight ticket from ahmedabad to chennai for 27th february (Departure from ahmedabad on 27th and arrival in chennai early hours of 28th), the payment has gone through but i haven't received my ticket.

I contacted customer care and they asked me to write to "[protected]@ixigo.com" and apply for a refund. It's been 3 days and there has been no response.
br...

Hi ixigo,

Heard a lot about your prestigious reputation in booking market but it was all a false pretense. I booked a ticket yesterday from agra to bangalore for 27th april 2020. I made the payment via upi gateway using googlepay but didn't receive any ticket. There is no way to contact your complaint redress cell via phone and you don't reply to any emails either. Please look into the issue as soon as possible. I have attached...

Dear sir

Today i'm booking my train tickets but the amount of two tickets 1337.70rs debited in my account but the tickets are not booked
So please cancel my booking and return that deducted money
My transaction by Bhim upi
So please check the issue and support

Time -Today 9.20am
Passenger 2. Varanasi to borivali
Total amount -1337.70
By Bhim upi

I...

Through my recent transaction in ixigo, an amount of rupees 1957 has been deducted from my amount..

When i was trying to book a ticket, due to some technical issues the transaction was failed but the amount was deducted, and the refund was not initiated..

I request you to look into this matter a initiate a refund for me quickly...

Booking id : ixitr[protected]...

Sir,
My name is amrik singh ladhi
I booked 2 train tickets as on 31jan 2020 for which ixigo@axisbank requested for the payment of the tickets on my bhim upi i made the payment but my tickets booking was unsuccessful and the payment was successful. The transaction no.[protected] the timing of payment was 15:36:43 the amount paid was=₹1315.40.
Please refund my amount....

I heard a great about ixigo flights application. I trusted the application and have done my transaction but i never expected this would happen.

Please go through my problem and resolve it soon. I would be thankful to ixigo team.

This is about a concern regarding money transaction to ixigo flights merchant mobile application for booking four (4) flight tickets on 11th january, 2020 from jaipur to vijayawada through...

Sir mera refund aana tha is app se but ab tak refund nahi aaya hai ye bolte hai humne amount initiate kar dia hai account me but actual me vo amount phonepe ke through aani thi because maine phonepe se payment ki thi and phonepe wale bol rahe hai ki inhone koi bhi amount ab tak initiate nahi kia hai sir inhe call karo toh bolte hai bank ko karo bank ko karte hai yoh bolte hai inhe karo but sir aaj 13 days ko gaye but ab tak mera refund nahi...

I booked a ticket from mangalore to chennai today for 25th may, 2020 9:40am flight through indigo.
I was charged rs 2775 by letravenues technology for the same but haven't been issued a ticket yet!
Reference number for the same [protected]

My mobile number is [protected]
I have attached screenshot of the money debited also the sms of the transaction is below:

Rs 2775.00 debited from a/c...

I booked a spicejet flight ticket for today from mumbai to madurai (1:25 pm) and the payment got deducted from my account but i haven't received any ticket.

Please look into this soon. I have attached the payment details that was done via google pay. You don't have a proper help section for this kind of problem. There is no customer care number. I hope this resolves soon....

Dear Customer,

Rs.1149.66 has been debited from account **1679 to VPA ixigo@axisbank on 28-01-20. Your UPI transaction reference number is[protected].

Above are the details of failed transaction.

I am not able to find any customer complain number or email id on ixigo mobile app for booking the complain.
Kindly suggest to resolve the issue and get my money back...

I had booked 6 tickets from Chennai central to New Delhi ..RS 4947.70 has been deducted from my account on 26.1.2020 at 16.43pm .. It didn't ask for IRCTC final password...my booking couldn't be completed..my money is also not refunded still... kindly book the ticket or refund ASAP..
UPI transaction Id[protected]
Google transaction Id CICAgKCerrz5UQ...

Sir,
I booked a train ticket from anand vihar trm to new alipurduar in train 12506 for 22 feb of manoj. After redirecting to payment page i paid it through phone pay but after payment (Deduction of money) i was not redirect back to ixigo app and not get any confirmation or information about the ticket. Amount has been deducted from my account. I m not getting its detail in txn history of ixigo app and...

Sir / madame
Mai mera ticket booking kiya tha gorakhapur se hisar tak ka booking hone ke bad kisi karad ticket cancel karna pada but uska refund abhi tak nahi mila mujhe maine mera transection diabet card se kiya tha mera trip id ixitr[protected] or aapke officers ke tarf se jo details mila hai o ye hai

Epg txn id
[protected]
Authorization id
Na
Txn id
Ixi-b8d10xonhdue7jyhl9-1
Txn...

I have done total 3 transactions through ixigo aap for booking train tickets on 17.01.2020 out of these 2 transactions showing booking failed but it already over 7 days that not refund amount of both failed transactions credit to my bank account.

Total disputed amount 1126.81x2=2253.62/- which should be credit to my account.

Reply of ixigo-

"refund against the trip id/pnr has already been initiated...