Jeeves Consumer Services Complaints & Reviews

My MI 4A pro TV has damaged, purchased in 31 July 2020,

Representative took the TV from home in June 28 issue is running last 2 months but no update on this.
What worst support you people providing when ever I send a mail simply saying 2 business will update almost 30 business days completed but no response still sending the same template.
I never seen a such a worst support like this.
I want the resolution immediately.

Extended warranty no: JPPOFFK599834
Claim id: CLJPN[protected]

I had registered a complaint regarding extended warranty claim of my Mi LED TV on 2021July 21st. But till date the same has not been rectified. At first they informed to repair the TV.But now they are saying that they will make partial repayment. But that too is not happening.

I took Jeeves extended warranty in the hope of getting timely service. I am contacting Jeeves toll free service on a daily basis without any positive outcome. Hoping for a better approach from Jeeves.

Regards
Praveen. S.R

Got delivered on 19, 3 days have passed but there is no response from the installation team if you can't come for installation please inform as soon as possible other wise i have to cancel the order.

I purchased motorola ac from flipkart and also taking company installation in it. and company gives installation to jeevs. and Jeevs Technician installed ac with improper way and totally spoil my ac installation.

and now he will not listen and not doing proper installtion.

It’s been more than 70 days after I registered my first complaint for repairing Marq 40 inch LED tv. It’s currently under extended warranty by Jeeves. In between there wer 2 unsuccessful attempts to repair and the second time it almost became a health hazard as the logic board burned and smoke came out of tv.
I want a refund at any cost. I don’t want to wait anymore. This is the worst customer service in my entire life.
Please help me here.

Claim id: CLJWC[protected] The complaint got registered on 9 aug 2021 and till today none of the technician have contacted me.Whenever we call the customer care for help no resolution is provided from their side and always they ask for 3 more days.The customer care have also misbehaved with me when i have asked for the technician visit.I am facing issue as its been 11 days now but the jeeves service is not provided.The services are pathetic.Kindly provide the resolution asap.

I have purchased MI Tv of 55 inches and the expected date is 16 Aug, 2021 but they cancelled the demo and installation so i complaint of flipkart and after that they give me 20 aug, 2021 and still no update so i called again fliplart and they extended the date 21 Aug, 2021 and now they extended it to 26 Aug, 2021..so how much i wait they not starting installation just extend my date of installation

My Extended Warranty Policy Number JPPOFFK2312647 is valid from Aug 24, 2020 to Aug 23, 2022.

Hi my tv is not working my product have under warranty so please do needful action

On and off sensor not working...
Automatic on and automatically off problem

Myself kalyansingh Rathod I am having problem about my tcl tv repair.l have extended warranty on tv.I am facing problem from Saturday but no one have visited from your company to repair. My extended warranty claim is also registered.I am calling them to visit from Monday but stil no one have visited .It's been 3 days I am calling them.l kindly request you to visit today.

I purchased Blaupunkt 50 Inch LED TV from Flipkart and also purchased a extended warranty. I raised a repair request and followed up so many time but People sitting at Jeeves Customer Mail support and Phone call are Really Uneducated that they dont understand the actual query. They Just Copy and Paste the same thing again n again in reply to every question.

I was finally informed on call that If your TV is not repaired by 17th Aug 2021 your Ticket will be cancelled automatically and another ticket for refund will be generated on 18th Aug 2021.

When I followed up on 18th August 2021, got frustrated with all of them. They are now changing their verdict that It will be repaired by 26th Aug 2021. and not listening at all that why it was committed to refund by 18th Aug-21.

PATHETIC People and PATHETIC service ever seen in my life with a Big Name.

They are just driving their own P&L by making customer fool.

Akhilesh Agrawal
[protected]

I have ordered a bed and I got it on 14 August 2021.
Jeeves told me they install my bed by 16 aug.
And today is 17th aug they don't give any update.
I am very disappointed
Because i m only guy in my family and today I m going to delhi.
Without me my family becomes helpless.

Third Class Service After 15 Days Of Claim Registeration No Body Visit And We Call In Customer Care Sir Technician Will Come Soon Come Soon They Have No Deserve Even Single Start And I Never Purchase Again Any Electronic Product From Flipkart

Waiting for the installation of my tv that I purchased on flipkart. It says the engineer will will install with in 48 hrs of delivery. But after delivery, the date is moved automatically to 8days and. I option to edit/change it. Called Flipcart customer care many times and no help. Today is 6th day after the delivery and no one has contacted from Jeeves.

Please call back and confirm when it will be installed.

Regards
Leenus Abraham
Ph:[protected]
Order ID: OD[protected]

I have raised a TV repair under warranty on 7th July 2021. Jeeves technician visit house and check the tv and said it will be repaired in 7 days.
It is more than 1and half month and TV is not repaired and yesterday i again call to customer care and told about complaint but they told complaint rejected. and again i raise the complaint but no one technician visit. why do you people do like this.Claim ID is CLJPU[protected].

I have raised a TV repair under warranty on 8th July 2021. Jeeves technician took TV from house and said it will be repaired in 7 days.
It is more than 1 month and TV is not repaired and there is no time limit when it will be repaired.

I had bought Nokia Smart TV in November 2020 from Flipkart. Due to some technical reason TV was sent back in January 2021 and we got our TV refund back. We had bought extended warranty from Jeeves to support our Smart TV after brand's 2 year warranty. Since, we had sent our Smart TV back in January 2021 we claimed for a refund from Jeeves as we don't own the TV now. It's been more than 2 months I am following up on email on their email support. I am literally tired and planning to file Police complaint against them.

HSN/SACode- 998599
Description- EWJV[protected]

Hello

My name is Vivek S N I ordered a study table of Hometown company from flipkart on the 8th of july and it was suppose to be delivered on 16th july but it was delivered on 20th July and flipkart assures the installation will be done next day since then I am calling flipkart and flipkart tells me to call jeevs and when I call jeevs the call will disconnected when i choose installation and it’s been 1 month I bought the table for 5000 rs and still no one came for installation and flipkart is extending the installation date day by day it’s actually installation to be done by jeevs and thus I need to raise complaint for denial of service against flipkart and Jeevs. I request to take strict action against flipkart and jeevs and I need to get done my table installation

6th Aug 2021 Jeeves service technician done TV installation but it's improperly installed and collected Rs 1850 for wall mount stand but as per flipkard it should be Rs1199.
Service technician(Sujay M J [protected]) was rude and it's manager (Prajwal Gouda [protected]) also rude and not answering call. Not provided GST bill for collected money