Jeeves Consumer Services Complaints & Reviews

I requested the jeeves company to do the installiation for me.. Now my tv not unboxing plz help me

Hi,

I purchased Midea 1 Ton Split Inverter Air conditioner from Flipkart and later on I purchased 2 year extended warranty from Jeeves.co.in, after installation of AC it started giving issues, and currently it is not cooling at all, I launched numerous complaints on Jeeves customer care, every time they assign a technician, every time a technician come in check the AC says it will cool now but no AC is still bot cooling, after many frustrating visits of technician I finally asked them to replace AC or Refund my money, but now they are refusing to do anything, it just looks like they are passing my time so that my extended warranty will end on October 2021 abs they don’t have to do anything, can anyone please hell me.

I have launched my complaint on 26th AprilFLRV-62QD0Q-PBRCJV-KXT5KN-OEQU5H2 and since then they are making me fool .After many emails they took my LED for repair hower it's been more than 2 weeks they are still working on it .This company is really bad even they have not a single point of contact except the bad customer care where they do false promises .I m really frusted with them they are really bad and bad.

My Samsung TV got delivered on 6/7/21 with Installation date showing as 7/7/21..Got mssg from flipkart that the case has been given to M/s Jeeves and will be done by Wednesdayi.e 7/7/21..Till today have not got any communication from your end reg. when the technician/ engineer would come for installation and demo...
Requesting urgent n/a on same.

I bought extended warranty by 2 years from Jeeves.
Now my TV is facing problem no display, so I raised compliant about this through customer care, they said technician will come 2-3 days.
Now whenever I call them simply they said we will come today, tomorrow, but not yet come to my home
just being foolish. how to solve this, kindly help me
claim ID is CLJPQ[protected]

and also my warranty going to end this month
as soon as possible clear this claim issue

My Claim ID is CLCMN[protected] .I register my complain on 11.06.2021 .
After that I received cal on 23.06.2021 from customer care side they told your mobile under damage
It is not cover in our policy for repair you pay some amount of rs.1000/-. I say yes. I will pay.
After that they told you will be receiving link in your email id please share your government id
I say yes please share. they told you will receive link on two working day .

I have no receive any link in my email id yet. I has cal daily basis in your customer care number they told please wait two working day .

Total -25 days already gone
sir please help - covid online classes going on. but my child unable to attend this due to not having mobile .

I extended the warranty by 2 years from Jeevesh.
Now my TV is facing problem, so I further told that they generated my ticket, they said technician will come in 2-3 days.
And the TV will fix it. Now whenever I call you will come tomorrow, will come after 2 days.
It's been 10-12 days doing this, just being fooled.Request you to help me to get the TV claim

I have extended my VU TV warranty for 2 years from Jeeves, If any issue is raised they should fix or replace or refund. In the name of fixing the issue, they have collected my Tv and kept it for 20 days which should be more than 15days as mentioned in terms of maximum servicing time. Without resolving and issue and a bonus, they increased the issue and given back to me saying the TV was fixed and the ticked was also closed mentioning the issue fixed. Tomorrow my warranty is going to end so far I tried to reach out for a replacement or refund no one is responding if anyone responds, they are again asking me to give my tv for fixing. I think they are planning to completely spoil and give it back. Don't go for Jeeves extended warranty at any cost for your appliances. it's a waste of your money. If you are ready to fight with them then go for it.

Registered mail id
[protected]@gmail.com
Invoice number - JVS/5/1889
[protected]

I had bought TCL IFFALCON 43 INCH ULTRA HD Tv in October 2019 and its still under extended warranty of flipkart. I had raised a complaint on issues like TV Lagging while seeing something on Internet, Volume and Power button not working sometimes while switching on TV, Red lashes on all the corners of the TV. My TV had been visited by a technician and it was picked up for service last Monday(28th June 2021) and still its not returned after the service.

They promised to change the part within 7 days then they are keeping me in wait saying wait for some days. Nia their final date 5 July has also been passed but the ac has not been repaired

I registered my warranty claim on my microwave oven with Jeeves on 24th May 2021. It is 05th June today and so far my product has not been repaired.
In their terms and service they mention the product will be replaced in not serviceable in 21 days. They are just doing fraud.
Forget about the replacement they have not even bothered to repair my product. Now they have stopped answering my calls as well.

I took TV this morning ... and there was going to be instalation and demo on flipcart app today which hasn't happened yet ... when will instalation happen?
Order Id - OD[protected]
Please solve this urgnt
Mobile no- [protected]

My name is P.YADAIAH I perched mi tv led 43 inchs I tack 2 yeas extra warenty but presently not work as well as soon possible araing the technician

Phone number [protected]
[protected]
EW Serial number JFLKF12AG2511

I had ordered Mi 4 Pro 138.8 cm(55 inch) Ultra HD (4K) LED Smart TV on 8 th Feb 2019 on flipkart along with Extended warranty of 2 years by Flipkart Protect ( Jeeves Consumer Services). The extended warranty will be valid from 8th Feb 2020 to 7th Feb 2022.
Issues: We are not able to see anything on TV Screen.
Request for technician to check the issue.

I had bought a 2 year extended warranty for mi tv during installation. I did not get any invoice mail that time. Now I need that invoice. How should I get it?...

I bought iphone xr in october month 2020 from flipkart .i also bought insurance with my phone of jeeves consumer services.my phone is in warrant and insurance also till October 2021.i have sent all require documents to jeeves consumer services but they denied to give me claim please help me out asap.

ITs been 2 month my LED is not working and i have paid them 2 years warranty and now they are just giving future dates

In may my LED was not working and it was under warranty with JEEVES their engineer came to repair LED and while opening the circuit he broke the screen and now they are doing nothing and given different date It been 2 month i am without TV

Aamir Maniar
[protected]

I have raised an issue regarding smart features in my VU tv on May 18 and technician inspected my TV and ordered timing board and after 10 days he installed the board, even after changing the timing board my issue remained same and he again ordered motherboard after 20days he came back to install the board and after installing that board my TV stopped working all of a sudden, technician left my place by giving some fake words and he somehow he left and I have started calling Jeeves team they started telling me your issue will be solved with in two days, they told me all those kind of words for week and two days back they offered me refund which I have ordered them to replace my TV in working condition as per your rules but they are not responding me properly.. my TV was dead since 2 months, Jeeves is looting money from people in the name of extended warranty and not serving people properly...

Installation guy sold plan by offering false promises like plan is offered by Flipkart, you have only option to take immediately and most importantly the plan is extended warranty which starts after brand warranty. After paying the email received late after the guy left indicated warranty starts from installation date and when contacted Flupkart they told it is by Jeeves only and there is no responsibility from Flipkart.
Raised immediately cancellation request and not getting refund.. initially they told 8 days, then one week, then escalation 2 days three times. Still fighting as there is no way to contact escalate team and customer executives just ask for more days.. Really unprofessional..

Installation and demo not done Order ID - OD[protected] in kerala plz do it fast