Jeeves Consumer Services Complaints & Reviews

The TV that I ordered from Flipkart was delivered on June 25th. The date of installation as given in the Flipkart app was June 25th that was later shifted to June 28th. But I haven't received any updates from the people concerned regarding the date of installation. It's a terrible experience running from post to pillar for any updates. Unexpectedly poor service from Flipkart and Jeeves.

My ac installation done by jeeves at 18/05/2021 but my invoice not provide me and they will do extra charges pay

Formation of white line on the screen

Dear Madam/ Sir,
Please refer to Flipkart / Jeeves Order ID: OD[protected] dated 20/04/2021 in respect of Sony 32 inch Full HD Led Smart TV with one year warranty and 2 years Extended warranty, handed over on 21/04/2018. The TV purchased for Rs. 32, 499/- and for the extended warranty by Jeeves payment of Rs. 2, 799/- done.
2. The said TV stopped working on 05/04/2021 and informed Jeeves at [protected]@jeeves.co.in on 06/04/2021. The request also forwarded from Flipkart App. The executive visited and dismantled the TV from stand and kept ready on 08/04/2021 for transportation to shop floor for repair. The TV was collected on 10/04/2021.
3. I sent mail to Jeeves on 25/04/2021, 30/05/2021 06/06/2021 and 13/06/2021 to enquire about the status of repair . The replies were vague and uncertain. The customer is not bound to wait for the mis management of the Jeeves. The Jeeves never come up with any solution till now. If the item is not repairable, please install a TV with same configuration within 03 working days or Pay me the original price of TV i.e Rs. 32, 499/- with 12% annual interest on the amount, from the day the defect was raised, till the date of payment is done.

Regards

Soumya Chandran
W/o Girish Kumar G

Hi,
I only got the ticket no from Jeevse. But no further update after that, no engineer assigned till now. Please do it as fast as possible.

Ticket no: 1F23-43191HOWSCP-6035460

I have made a complaint for my Mi led smart tv 4x purchased from flipkart on 11 Jun 21. My Tv is under Extended warranty. Technician cane and checked tv and asked me to pay money. I told him to check my Extended warranty. He told me to raise the complaint again. I called customer care they told they will talk with technician because i am already booked a complaint in Extended warranty period. But there after neither technician is responding,...

On 15 June I ordered a TV from Flipkart then usually it reached at my home in the delivery date 19 June. Then I got a message from jeeves and Flipkart that my installation will be completed by 21 June. On 21 June the executive came to my home but he said that he had come with wrong Wall mount. After that he returned and still there is no confirm date when will I get my TV installed. I contacted the executive but he said that the Wall mount is not available yet so it is taking time. Please look at this matter it is very urgent for me.my case I'd ending is CKAJO8L

On 15 June I ordered a TV from Flipkart then usually it reached at my home in the delivery date 19 June. Then I got a message from jeeves and Flipkart that my installation will be completed by 21 June. On 21 June the executive came to my home but he said that he had come with wrong Wall mount. After that he returned and still there is no confirm date when will I get my TV installed. I contacted the executive but he said that the Wall mount is not available yet so it is taking time. Please look at this matter it is very urgent for me.

I purchase a Marq AC from flipkart and Also purchase extend Warranty, after one year i have some issue with AC, than i call to flipkart and they says Its cover by Jeeves and You submit your complaint to jeeves.
Than i tried to jeeves On their Toll free No and
At day today 15 -16 day is going, and not a single time my call is connect...

On 31 March 2021, Jeeves picked up my TV for panel replacement. According to their promise, the issue will be resolved within 21 days, otherwise, they will refund 80% of the purchase price.
Still, I haven't received my TV back and even no refund will be provided.
Support and extended warranty teams were contacted by phone and email. There is no proper response from them. Yet I have not received my television back even though it has been over 80 days. The most horrible service I have ever experienced

Jeeves Very Poor Service.
Phone no [protected]
Hello,
My tv is picked up in the month of march to be repaired. But till now I did not get my TV back. I called to customer care 5/6 time every month. No response given yet. Its been 3 months now.
Kindly give my refund as soon as possible or give TV in this week. Other wise i will file the case against jeeves
Show quoted text

Pathatic service.
TV is not working since 45 days and still not getting any resolutions from Jeeves

Company is not believing in after sales service

Zero Rating

My television delivered on 3 June 2021 still installation and demo is pending. I am waiting for 15 days. I called to Flipkart customer executive morethan 50 times but problem not resolved. When will take my installation and demo...

I am very disappointed by your service with my mi tv which was delivered on 8th June 2021 and it's installation was scheduled on 10th June 2021 and which is not done yet. I am tired of complaining and calling flipkart support executive. Your installation team alleged that they called and could not connect but my both no. Are on 24x7. They are not performing their duty and so as you. Please make installation of the tv in the date of 16th June 2021. Don't make more delay

I am very disappointed by your service with my mi tv which was delivered on 8th June 2021 and it's installation was scheduled on 10th June 2021 and which is not done yet. I am tired of complaining and calling your support executive. Your installation team alleged that they called and could not connect but my both no. Are on 24x7. They are not performing their duty and so as you. I am very disappointed by your service with my mi tv which was delivered on 8th June 2021 and it's installation was scheduled on 10th June 2021 and which is not done yet. I am tired of complaining and calling your support executive. Your installation team alleged that they called and could not connect but my both no. Are on 24x7. They are not performing their duty and so as you. SoI am very disappointed by your service with my mi tv which was delivered on 8th June 2021 and it's installation was scheduled on 10th June 2021 and which is not done yet. I am tired of complaining and calling your support executive. Your installation team alleged that they called and could not connect but my both no. Are on 24x7. They are not performing their duty and so as you. Please make installation of the tv in the date of 16th June 2021. Don't make more delay

Actually I have buy a tv named Thomson 9a that have return policy upto 8th May after that 12th my tv display got prblms calling to every customer care but every one is saying 2 days wait one month completed please do fast I also bought 3 yrs protection plan also please raise a query for my issue

Not repaired my TV completely as it is still not working.

Extended Warranty - JPPOFFK277771

First Claim ID - CLJP[protected] - Opened on 31 March, CLOSED WITHOUT any Information from their end on 12th April.

Second Claim ID - CLJP[protected] - Opened on 12th April, CLOSED WITHOUT repairing from your end on 14th June(today at 11:25 AM) and your guys came and dropped the TV at home without showing us the condition of the TV.

Customer care is now refusing to log a case or reopen it

I have ordered the mi tv and it was delivered on 10 June till now no information regarding the installation

I have bought Motorola TV land it's scheduled for installation and demo ., But still no one call me from installation team. Please do the needful

I ordered one plus bullet Wireless Bluetooth headset from filpkart.
I received a damaged and used product.
Technical visit blame me for damage of product. Without on the spot tech visit he gave feedback.he talk aggressively with me. I received a product with improperly package condition.