Kaff Appliances India — nova 60 chimney

Address:New Delhi, Delhi, 110052

We have purchased nova60 chimney from shiv shakti appliances shiva market pitam pura delhi and get it installed at d-133 ashok vihar phase - 1 delhi on 27/7/2017. Invoice no 5195 dated 27/07/2017.
This product is not working properly and we had made complaint sevral times and mr gulab singh visted the site and after that nothing is resolved by him he only replies that you contact with the dealer and the other side dealer says you contact to the company directly... We are in trouble and my wife is suffering from sinex disease and for this she has to suffer more please resolve the matter otherwise we will go toward consumer court
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Kaff Appliances India customer support has been notified about the posted complaint.
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Dear Anup Kumar,

We apologize for the inconvenience caused. Kindly share your contact details or the complaint number so that our team can get in touch with you. You can also share your contact details via Facebook Messenger.

Link for Facebook Messenger: m.me/kaffindia

Regards,
Team KAFF
Hi,

I had issues with Kaff hob burners and have logged a complaint with Kaff on 28th June 2017 and its been three months and still waiting for this complaint to be resolved.

I have contacted many times on customer care number, and I have been assured that some one from technical team will contact me, but I have not received any call.
Dear Rohit,

Thank you for writing to us.We have forwarded your Facebook complaint to our concerned team. We will try to resolve your concern at the earliest.

Regards,
Team KAFF
I have purchased a OTG from home tree in pondicherry since 1 month ago. But till today I have not got any demo of OTG, though I have requested several time to that shop. But still nobody has come to show the demo in my house whether it was condition that to show the demo once I install that OTG. I am really fade up.
Dear Tilak,

We apologize for the delay in response. Kindly share your product name along with your contact details so that we can assist you in the best possible manner.

Regards,
Team kAFF

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