Claimed

KFC India Complaints & Reviews

www.kfc.co.in

1

Updated: Mar 9, 2026

Complaints 2778

Resolved

513

Unresolved

2265

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

KFC India

KFC India reviews & complaints page 54

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

This is regarding request a refund.
I have ordered on July 13th and it is cancelled. But amount is not refunded. Customer care support team is not responding properly. I have mailed to support team with necessary details. but no use. Kindly resolve this issue.

restaurant details: KFC Miyapur, Hyderabad
order ID: K357W00533
order amount: 1251.50 INR
transaction ID:[protected]
date: 13-july-2021
mode of payment: online
payment reference :[protected]

Nov 19, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

KFC India Customer Care's response Hi Shilpa, we understand that the delay is disappointing. We assure you that our team will get back to you soon with an update on your concern.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed an order from the KFC app on 17th October, 11:35 am. The money has been debited the order has not been placed. I need my money immediately. Kindly look into this matter ASAP
A picture of the amount deducted has been attached for your reference.

Nov 20, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

KFC India Customer Care's response Hi Deneta, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kfc bangalore airport

I had kfc burger from bangalore airport on 23th September, the burger bread was completely rotten..after eating I was not feeling good and vomited instantly.. then onwards I was not feeling good and always feeling a pain in stomach so I consulted doctor ..she said its because of stomach infection from the burger bread. Its been a month they problem is still not resolved.I swear I will not go for KFC in my life.

KFC India customer support has been notified about the posted complaint.

View replies

KFC India Customer Care

from Mumbai, Maharashtra

Oct 19, 2021

Verified Support

Apologies for the inconvenience caused, Kuheli. Request you to share your contact number, email ID, order ID and restaurant details via [protected]@yum.com. We will surely assist you further with your concern.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

I had placed order through KFC online twice on 29-Sep-2021 and the payment was deducted through Google pay for 783 each . I didn't receive any order and when I spoke to customer care, they said there is technical issue and will be refunded. I received refund of one payment. However the second one is still pending. And any time I speak to customer care, they keep saying they will arrange call back in 15 mins. But I haven't received any single call from KFC guys.

When I reached out to the store guy, he said he has raised complaint and I have also sent email. But its been almost 19 days and I haven't received my refund amount yet.

Nov 23, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2021

KFC India Customer Care's response Apologies Nanraj! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Manipal Karnataka

Bone are turn black an meat is like fungal meat is not proper

Nov 20, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Oct 18, 2021

Updated by Varun V Kaup Meat and bone older then a month

Verified Support

Oct 19, 2021

KFC India Customer Care's response Apologies Varun! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 17 oct 2021 i placed take away order of 540 rs through official kfc app using UPI. After successful payment amount deducted from my account but order not placed and error page appeared. I tried to call customer care but nobody picked up. I need my amount refund. Kindly resolve this issue ASAP

Please find attached screenshot for ref.

Oct 22, 2021

Complaint marked as Resolved

Wait settlement doen within 7 days

KFC India customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Kfc agartala

I wrote a complain before but not sure if it's submitted or not so writing it again.
I ordered from Kfc app at around 5.50pm 17 October 2021 (Kfc Agartala, Tripura) & money was deducted from my account as i paid from paytm. & there is no message or Email from Kfc about my order (but my money is deducted) & then i called the customer care but didn't get any response as they cutted the call. Its 18 October 2021, 11.20am now, i still didn't get any response from Kfc or no refunds. Please kindly look into this matter & refund money asap. Hope it resolve fast.
Thank you.

KFC India customer support has been notified about the posted complaint.

Oct 20, 2021

Updated by Rebii Its been 2 days when will my complain be resolved & when ill get refund??

Oct 27, 2021

Updated by Rebii Day 10 no updates about refund or anything.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was served raw (cold in center) burger. The manager didnt not react and accepted the issue and went inside even without solving the issue. This happend just now and it was in Velachery opp to grand mall Chennai.

Nov 20, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

KFC India Customer Care's response We'd really like to review this, Mohan. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered the kfc on 3oct 2021 my order time is 04:19pm...and my money also get deduct from my Paytm wallet ..I already raised a complaint on same day till now I didn't get my money refund in my Paytm wallet my contact detail is [protected]...and debit amount is 413Rs
I lived in Faridabad Greenfield near NHPC metro station.

Nov 19, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2021

KFC India Customer Care's response Hi Shubham, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lajpat Nagar 2

We had ordered a super saver meal at the Lajpat Nagar 2, Central Market KFC outlet but in the pieces of boneless chicken there were a few hair strands

Nov 17, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

KFC India Customer Care's response Apologies Lavanya! Our first priority is that our customers have a great experience. Request you to share your feedback on [protected]@yum.com. We'll connect with you shortly.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I ordered 1 veg zinger and and tandoori zinger box. My order was missing the following items
Regular friesx2
And instead of tandoori zinger I got ordinary zinger
And missing dips

KFC India customer support has been notified about the posted complaint.

View replies

KFC India Customer Care

from Mumbai, Maharashtra

Oct 15, 2021

Verified Support

We'd really like to review this, Siddhartha. Please share your contact number, email ID, restaurant details and order ID via [protected]@yum.com, so that our team can get in touch with you regarding the same.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Manakkunnath House , Irinjalakuda, Thrissur, Kerala

Here in Irinjalakuda KFC started a new outlet, but they are not mentioning about Wednesday offers and charging the normal days rate. On 06/10/2021 Wednesday i bought 2 set of 8 piece boneless strips one set cost 400rs. Today 13/10/2021 morning i came to know there is an offer and 12piece boneless strips cost only 350rs. so i went and bought one set. in evening i again went to buy another set at that time staff told 12piece cost 450rs, when i re-questioned they told its only 350.

Inv No. K[protected]

the above one is one of the bill which i bought first.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

So I ordered from KFC app and made the payment through Amazon UPI, the amount was deducted but there was an error on the payment page of the KFC app, I called KFC customer care and was assured that I'll get a refund but it has been 3 days and I have not yet received it.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bengalore

Hello
Complaining about rude behaviour of the kfc guy, namely Prasad.. very bad experience happened in Hyderabad airport, KFC outlet.. even thou their were enough hot and crispy & hot wings but he denied to take my order.. is it bcz of racist?? Bcz I can sense from his behaviour.. please take the necessary action to ensure the brand value, even I am posting the same in social medias.. on these racist activities in Hyd airports.. and his manager contact number [protected]

U can contact me : [protected] (Chetan)

KFC India customer support has been notified about the posted complaint.

View replies

C

chethan b k

Oct 12, 2021

Plz take the necessary action

KFC India Customer Care

from Mumbai, Maharashtra

Oct 13, 2021

Verified Support

Hi Chethan, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kfc ,opposite bapuji dental college, Davangere,karnataka

I have paid through phone pe, which showed deducted amount, but the cashier said it's not deducted and asked me to give my card and deducted money again
I have been repeatedly calling them foe refund, but they say it will.happen with 7 working days and it hasnt for over half a month.

KFC India customer support has been notified about the posted complaint.

View replies

KFC India Customer Care

from Mumbai, Maharashtra

Oct 13, 2021

Verified Support

Hi Michelle, sorry to have disappointed you. Please share your feedback on [protected]@yum.com. We will connect back shortly.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Assam

Website: Yum Restaurant India Private Limited

Money deducted which was paid via UPI but no order received and no message regarding placement of order

Nov 14, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

KFC India Customer Care's response Hi, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: mukeria bhangala

As i went to kfc drive thru, i tried pay thru paytm, from my side it got paid but the staff denied that the transaction time is out nd we didnt receive any money, i paid cash also over there. satff of kfc told me that this ammount will get back to uh thr refund but its more than 8 days i didnt recive my ammount.

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered food from KFC India on 09th October 2021, the amount has been debited from my account but the order was not placed, I have tried to reach Customer Care several times, but I am getting the same response that the issue will be resolved and the complaints have been raised.

This is not acceptable from such a good organization, Kindly look into the matter I have attached the bill in which it clearly shows that the amount has been transferred to KFC India.

Looking for a positive response from your side.

KFC India customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Sapphire foods india Ltd Vellore 632006

As we get ipl bucket from kfc but we have only 10 pieces in the bucket two is missing

KFC India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to place order with table qr code in KFC Ansal plaza, greater Noida. Though Payment (through Paytm) was successful, order was not placed. The kfc person said there is a server issue. I didn't get my refund. And KFC's customer care executive not responding.

Nov 13, 2021

Complaint marked as Resolved

KFC India customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2021

KFC India Customer Care's response Hi Prasenjeet, this shouldn't have happened. Kindly drop in your contact number, email ID, restaurant details, order ID, order amount, transaction ID, date, mode of payment and payment reference on [protected]@yum.com, our team will surely help you with the refund.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines