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KFC India Complaints & Reviews

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Last updated Apr 16, 2024
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KFC India reviews & complaints page 54

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Address:KOCHI
Website:global.kfc.com/our-locations

I have placed an order from KFC outlet located in Lulu Shopping Mall, Edapally, Kochi on 26th August 2021 around 9.30pm. The order failed to proceed after I paying through my Google pay. Kindly initiate refund to my source account.
Screenshot of the transaction attached below....
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Siddhantrrrr
Aug 25, 2021
Aug 27, 2021
This thread was updated on Aug 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by KFC Rohini - Money deducted but order not received

Address:House number - 7, Himalaya apartment, sector -2, Rohini, Delhi

I had paid using paytm and the transaction is also successful but i did not receive the order....
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Dennis Cath
Aug 22, 2021
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Order ID 3819872634

I ordered 2 chicken popcorn rice bowls + french fires (large). However, after more than 2 hours of waiting, I got the wrong order where there was only 1 popcorn rice bowl and a large fries so I sent the order back. I want a full refund for my order and I have refused to accept it....
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Vik909
Aug 22, 2021
Aug 22, 2021
This thread was updated on Aug 22, 2021
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Unavailability of mean meal Rice Bowl

Unavailability of mean meal Rice Bowl. On the festival day main deal Rice Bowl is stock out???? Branch bari brahamana sehore jammu....
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S Mohammed Fazil
Aug 22, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't received refund

I have made a order through kfc app on (15th Aug) and waited for it at store(chosen for dine-in). So at store they said due to some technical issue in there system orders paid through app are not updating, so I have contacted customer care and confirmed that my order was confirmed need to wait for couple of minutes. I have waited n again after some time I have contacted customer service because at store they said it's not updated still, again...
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deepthy78
Aug 20, 2021
Aug 22, 2021
This thread was updated on Aug 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The attitude of the staff

Address:M3M URBANA, GOLF COURSE EXTENSION ROAD, SECTOR 67, GURUGRAM

I visited kfc outlet in m3m urbana, golf course extension road, sector 67, gurugram on 20th aug, 8: 20 pm
while i was in the queue i was asked to scan and place the order online. I did it. The payment went from paytm. And then they said they received it. After 10 minuted they gave me a whole chicken bucket. I told them i have not ordered for so much, mine was a burger. They couldnt find my order and so they said they say you place...
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nausheen saifi
Aug 20, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Balance is deducted but order could not placed

Address:House number 128/A, RC Apartment,3rd floor, green enclave, TDI City,Mohali,Punjab

My balance is deducted from my Paytm but order is not placed. Can you please confirm my order or refund my money as soon as possible.
Paytm mob no:- [protected]
House no:- 128/A, RC Apartment, 3rd floor, green enclave, TDI City, Mohali, Punjab
Pincode:- 140301...
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Prakash$
from Namakkal, Tamil Nadu
Aug 17, 2021
Aug 19, 2021
This thread was updated on Aug 19, 2021
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No proper team work

Address:Kfc VR mall anna nagar chennai

Billing Staffs not suitable for work we today 17/08/2021 17:50 time you can see footage our customers or waiting 10 to 15 minutes waiting 10 customers in que line no billing only one computer operator but we have 3 computers on counter no active staff no fast process operations no grooming supervisor incharge very lasey incharge mainly mobile phone using long time on duty time not good customer service please kindly follow this issue....
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Lasvegas
Aug 17, 2021
Aug 17, 2021
This thread was updated on Aug 17, 2021
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Charged extra money and didnt provided what we needed

Address:Kfc pantaloons, rajapul patna

Hello on 31st july i placed an order of 5in1 zinger meal box but they didnt provided me pepsi (which is included in the box) and they made me buy a pepsi can which i paid extra money.

Please look to my concern and resolve it as soon as possible....
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Titus Gaichundin Gengmei
from Kolkata, West Bengal
Aug 16, 2021
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KFC chicken burger

Address:Silchar, Assam

The mayonnaise literally smelled like some sort of soap.
Coming to the content of the product it doesn’t have anything it contains only buns mayonnaise and a few lettuce. It’s so disappointing coming from such a far place to come and be treated with such kind of product with unreasonable price. KFC Silchar, Assam branch...
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sheik shifan
Aug 15, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
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Order did not placed. But money deducted from bank account

I orderd a bucket meal and opted for take away. But the order didnot get placed and money deduced....
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SamirDDesai
Aug 14, 2021
Jun 29, 2023
This thread was updated on Jun 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KFC order SMS received which I haven't ordered in Shravan month

Address:Surat
Website:kfc.co.in

I got sms from JD-KFCIND Hello KFC Lover! Your Order No. N6287D[protected], amount Rs. 599 is in our kitchen! For any query kindly call [protected]. Thanks!!
Which I have never ordered.
Why and how did this happen. ?
After 10 minutes got SMS from VM-KFCIND
Some secrets are really worth the wait! Your KFC Order No. N6287D[protected] is taking a little longer than usual. But we promise to get it to you very...
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Miku1234
Aug 14, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
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Double payment,first order not placed

Address:Berhampur

I paid twice for same order, amount debit from
My bank account....
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KARANMEET SINGH
Aug 14, 2021
Aug 16, 2021
This thread was updated on Aug 16, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but order not received

Address:Kfc trllium mall amritsar
Website:KFC

Payment status is success but order not showing and please issue my refund...
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Qwerty0099
Aug 12, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
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Money debited from my paytm a/c but not receive in merchant

Address:P square mall prayagraj up

I have paid 350 rs twice successful payment via paytm but merchat had not received...
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Simran245667787
Aug 11, 2021
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Money was deducted but order was not placed...bad service

Address:SARBAMANGALA ROAD

I ordered on kfc app and paid the bill using Google pay, my money was deducted but order could not be placed... I am highly dissapointed, such a bad service that i never expected...i want my refund back as soon as possible....
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Srishti Seekar
from Delhi, Delhi
Aug 11, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Big 8

Address:E-38 3rd floor Bal udayn road uttam nagar

Hi, i visited at district centre outlet on sunday however the taste of the product was soooooo bad I got vomitting after having it....
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Nitin Shilkar
Aug 11, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Refund not yet received for trx id : 358136223221 for Rs.1283

Good Day
Please note i had ordered food on 20th June 2021 on KFC app and made payment of 1283 through Paytm. Order could not be placed due to some technical issues at your end.

I had received Email from KFC same day that refund will be initiated within 2-3 days. But as on 11th august 2021, I am yet to receive my refund amount.

Request you to please initiate same ASAP.

Trx ID :[protected]br...
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Polapally Nikki
Aug 9, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
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Money deducted and order not placed

My money got deducted when I placed order using KFC app.But the order did not get placed and the payment page went blank after the completion of transaction.
Very bad experience.I want refund!!...
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Bryan Shrestha
Aug 9, 2021
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Money debited from my paytm wallet but transaction failed

Address:near Krazy For Chocolates, 1858/1, 3rd Floor Acropolis Mall Rajdanga Main Road, Kasba, Kolkata, 700107

As i was ordering on 3 August 2021, i choosen paytm wallet for payment there transaction was successful but transaction failed.

It is about 7 days i didn't got refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

My contact no during order was [protected]

Kindly refund it soon. I m attaching screenshot...
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